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Why Choose United Way of Central Florida? Imagine going home each day with the satisfaction of knowing you’ve made a lasting difference. At United Way of Central Florida (UWCF), our team shares a powerful passion for creating positive change in our community. We work in a dynamic and supportive environment where every day brings new opportunities to uplift others. United by our commitment to service, we are deeply devoted to our mission -- knowing just how much our community relies on us. Alongside a vibrant, positive work culture, we offer competitive benefits and career growth opportunities. If you're looking for a meaningful career that combines personal achievement with community impact, consider joining the United Way team.Position Overview We’re seeking an enthusiastic, highly motivated, and relationship-focused Manager of Individual Philanthropy to grow and deepen our Leadership Giving donor base. This role reports to the Director of Individual Philanthropy and requires a self-starter and quick learner with a proven ability to take initiative and build strong connections. The Manager is responsible for cultivating one-on-one relationships with donors contributing $1,000 or more annually, meeting fundraising goals, and leading engagement efforts for the Young Leaders Society (YLS) affinity group. This position plays a key role in donor stewardship, volunteer coordination, and committee engagement to inspire lasting philanthropic support.&nbsp;Key Responsibilities<ul><li>Cultivate and manage meaningful one-on-one relationships with Leadership Giving donors.</li><li>Lead the Young Leaders Society (YLS), including volunteer recruitment, committee coordination, and event planning.</li><li>Provide support to the Director of Individual Philanthropy in the cultivation and engagement of all levels of Leadership Giving donors, including those connected to the Women United affinity group.</li><li>Develop and implement a strategic annual calendar of donor touchpoints and activities.</li><li>Execute stewardship efforts, including personalized outreach and donor recognition.</li><li>Collaborate with the Corporate Philanthropy team to identify and cultivate new giving opportunities.</li><li>Maintain up-to-date records of donor interactions in CRM systems (e.g., ANDAR).</li><li>Represent UWCF at community functions and networking events to build donor relationships and promote the mission.</li><li>Use social media and community presence to expand engagement and visibility.</li></ul>What We’re Looking For<ul><li>Proven experience in direct fundraising, including one-on-one donor engagement, asking for donations, and stewarding relationships to foster giving.</li><li>Strong skills in volunteer management, including recruiting, training, and engaging volunteers effectively.</li><li>Exceptional ability to build, cultivate, and deepen donor relationships.</li><li>Familiarity with the local community, philanthropic landscape, and key stakeholders is highly desirable.</li><li>Ability to manage multiple priorities with excellent organizational and interpersonal skills.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); familiarity with CRM systems such as ANDAR is a plus.</li><li>Exceptional communication skills – written and verbal.</li><li>Ability to work flexible hours, including occasionally early mornings, evenings, and weekends.</li></ul>Ideal Candidate Profile:<ul><li>Bachelor’s degree in business, marketing, nonprofit management, or related field.</li><li>2–5 years of experience in fundraising, volunteer management, or community engagement.</li><li>Track record of highly successful donor or volunteer relationship development.</li><li>Familiarity with the local philanthropic landscape is preferred.</li></ul>Additional Requirements This position requires the ability to travel locally throughout the county to attend events, donor meetings, and volunteer engagements. Reliable transportation and a valid Florida driver’s license are required. When not in the field, an in-office presence is expected at UWCF’s Lakeland headquarters.Compensation and Benefits This is a full-time, exempt position with an annual salary range of $50,000–$55,000, commensurate with experience and qualifications. UWCF offers a comprehensive benefits package including:<ul><li>Medical, dental, and vision coverage</li><li>403(b) retirement savings plan with employer match</li><li>Generous paid time off and holiday schedule</li><li>Opportunities for professional development and advancement</li></ul>Ready to Make an Impact? If you're a mission-driven professional ready to foster lasting relationships and inspire giving in our community, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> and take the first step toward joining our mission-driven team.Inclusion at UWCF At UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Manager, Individual Philanthropy

OVERVIEWMission: To improve lives by mobilizing the caring power of Greater Kansas CityWe’re more than fundraisers. We’re hand-raisers and game-changers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way Greater Kansas City unites donors, volunteers, businesses, nonprofits, and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting.e are a team of adaptive, driven, focused, and flexible innovators working to solve and support some of the biggest challenges in our community. Our team culture is collaborative, and our office environment is flexible, with a hybrid virtual and in-office environment.&nbsp; We believe that working hard and playing hard are essential to a job well done. Come be a part of the pinnacle nonprofit in our community!JOB IDENTIFICATIONJob Title: Director of Business Systems &amp; Data Analytics (Salesforce CRM)Department or Location: OperationsPOSITION SUMMARYReporting to the Chief Operating and Financial Officer, the Director of Business Systems &amp; Data Analytics will lead the management and evolution of our internal systems—most critically, our Salesforce-based CRM. This role is essential to ensuring our technology supports our staff, enhances our fundraising and programmatic efforts, and enables data-informed decision-making across the organization.You’ll serve as a bridge between technology and people, helping staff articulate their needs and translating those into thoughtful, scalable solutions. You’ll also play a key role in maintaining data integrity, managing integrations with platforms like fundraising and accounting tools, and supporting continuous learning through documentation and training.<h2>Responsibilities</h2>RESPONSIBILITIESPosition Duties &amp; Responsibilities: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.<ul><li>Salesforce CRM Leadership:<ul><li>Serve as the primary administrator and strategist for our Salesforce CRM.</li><li>Design and implement fixes and enhancements that support financial reporting, fundraising, program delivery, and stakeholder engagement.</li><li>Manage integrations with platforms such as GoodWorld, Sage Intacct, Form Assembly and more.</li></ul></li><li>Systems Strategy &amp; Implementation:<ul><li>Evaluate and improve the performance of existing systems, including our CRM, fundraising, accounting and direct assistance platforms.</li><li>Lead or support the implementation of new tools that align with our mission and operations.</li><li>Ensure systems are user-friendly, efficient, and aligned with nonprofit best practices.</li></ul></li><li>Cross-Functional Collaboration:<ul><li>Act as a product manager for internal systems—gathering input, identifying needs, and delivering solutions.</li><li>Facilitate communication between technical and non-technical staff.</li><li>Maintain clear documentation and lead training efforts to support staff onboarding and ongoing learning.</li></ul></li><li>Data Management &amp; Reporting:<ul><li>Oversee data quality, governance, and reporting across platforms.</li><li>Maintain and develop dashboards and reports to support fundraising, program evaluation, and strategic planning.</li><li>Promote a culture of data-informed decision-making.</li></ul></li></ul>SUCCESS FACTORSMetrics of Success:<ul><li>Develop and execute strategies to produce an increase in staff satisfaction and understanding of how to use our business systems to perform their work</li><li>Individual donors and corporate partners express high level of satisfaction with the user experience when donating to or campaigning for United Way</li><li>Increase in the ability to make data-driven decisions, across the organization.</li><li>Decrease in operating timeline for key tasks through automation, efficient processes and staff training.</li></ul><h2>Qualifications</h2>QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education and/or Experience:<ul><li>Bachelor’s degree in business systems, information technology, computer science, finance/accounting, or other related field; or equivalent experience.</li><li>Minimum 5 years of experience in business systems or CRM management, with at least 2-3 years focused on Salesforce.</li><li>Expert-level proficiency in SQL and/or SOQL preferred; intermediate level required, with a demonstrated ability to improve in proficiency of various systems and languages as needed.</li><li>Proven ability to manage system integrations and lead cross-functional projects.</li><li>Experience working in or with nonprofit organizations.</li><li>Excellent communication and stakeholder engagement skills, especially when discussing highly technical content.</li><li>Demonstrated experience with product management or user-centered design principles.</li><li>Strong understanding of nonprofit accounting, fundraising, donor engagement, and program operations preferred.</li><li>Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder) are a plus.</li><li>Proven experience and success in project management with a high degree of reliability, thoroughness, consistency, organization and accuracy is required.</li><li>Ability to use discretion and maintain confidentiality when handling sensitive data.</li></ul>Core Competencies:<ul><li>Catalyst: A change agent who actively convenes partnerships with others who offer diverse backgrounds, experiences and perspectives to drive community transformation and foster mission goals.</li><li>Achievement: Driven to make a difference – actively sets challenging stretch goals – passionately and purposely aims to achieve them; demonstrating adaptability and perseverance.</li><li>Responsive: Can be counted on to do what needs to be done. Models a consultative engagement approach in all interactions developing relationships both internally and externally, brings the “right” stakeholders into decisions and actions; and resolves conflicts respectfully.</li><li>Excellence: Invests in continuous learning, generously shares knowledge and strives to do the right thing in all endeavors to positively reflect the UWGKC brand and mission.</li><li>Solutions: Exhibits fierce resolve to understand root issues that impact achievement of results. Collaborates to devise creative, innovative solutions to optimize outcomes for those we serve.</li></ul>KEY DATESIf you are interested, please apply by: August 29, 2025UWGKC Value PropositionWork Environment: Hybrid (combined virtual and in-person office)Benefits: Full health and dental coverage; Flexible Paid Time Off; HSA, 403B with company match; paid parental leave and paid extended medical leave, flexible office culture; employee development opportunities.Position Leader: Chief Operating and Financial OfficerPosition Leads: Manager, Data Management &amp; AnalyticsFLSA Status: Exempt (Salary)United Way of Greater Kansas City - Equal Opportunity Employer<a href="http://www.unitedwaygkc.org/about/careers" target="_blank">http://www.unitedwaygkc.org/about/careers</a>About United Way of Greater Kansas CityUnited Way of Greater Kansas City serves the six-county metropolitan area of Kansas City, partners with 145 agencies, and serves more than 25,000 donors. The organization’s mission is to improve lives by mobilizing the caring power of Greater Kansas City.&nbsp; Its focus is to improve the health, education, and financial stability of every person in the community. United Way of Greater Kansas City’s partners include global, national, and local businesses, nonprofits, government, civic and faith-based organizations, along with educators, labor leaders, health providers, senior citizens, students, and more. For more information, please visit <a href="http://www.UnitedWayGKC.org" target="_blank">www.UnitedWayGKC.org</a>.OMNI and our clients are Equal Opprotunity Employers.

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