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About Us: Susquehanna Valley United Way is a community-based organization dedicated to identifying community needs, facilitating collaboration, and maximizing resources to positively impact our five-county region.Position Overview: The President and CEO serves as the face of Susquehanna Valley United Way, representing the organization to internal and external stakeholders, including employees, board members, businesses, nonprofits, volunteers, and community members. This role requires visionary leadership, strategic planning, and effective management to drive the organization’s mission and ensure its ongoing relevance and impact within the community.The President and CEO will be responsible for overseeing community impact, resource development, governance, and strategic management, as well as ensuring strong fiscal health and accountability. This includes managing budgets, ensuring financial sustainability, and providing oversight of financial operations to support organizational growth and long-term success. The role also involves organizational leadership, fostering a positive and inclusive workplace culture, and driving collaboration across diverse stakeholders.Key Responsibilities:<ul><li>Develop and implement strategies that address systemic challenges identified through community assessments.</li><li>Lead fundraising efforts to secure financial support from diverse sources, including individual donors, corporate partners, grants, and other funding streams.</li><li>Review and analyze organizational financials, ensuring a clear understanding of funding sources, including grants, to support sustainability and strategic goals.</li><li>Collaborate with the Board of Directors to set, evaluate, and adapt the organization’s strategic direction.</li><li>Recruit, mentor, and lead a high-performing management and operational team, fostering a collaborative and results-driven work environment.</li></ul>Qualifications:<ul><li>Education: Bachelor’s degree in social work, business, non-profit management, or communications or equivalent combination of education and experience..</li><li>Experience:<ul><li>Executive leadership experience in nonprofit organizations, business sectors, or other relevant fields, with a proven ability to manage teams, oversee operations, and drive organizational success.</li><li>A strong track record in resource development, fundraising, and cultivating financial sustainability.</li><li>Demonstrated ability to build and maintain relationships with a wide range of community stakeholders, including donors, board members, and partners.</li><li>Experience in developing, executing, and evaluating strategic plans to achieve long-term organizational goals.</li><li>Proven ability to lead change, navigate complex challenges, and drive growth in dynamic environments.</li></ul></li><li>Skills and Competencies:<ul><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Financial acumen and ability to manage budgets effectively.</li><li>Commitment to diversity, equity, and inclusion.</li></ul></li></ul>Compensation: Competitive salary range of $65-$80,000, depending on qualifications and experience.Application Process: Interested and qualified candidates should submit a cover letter and resume through Indeed.com no later than February 14, 2025.Equal Opportunity Employer: Susquehanna Valley United Way is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

President and Chief Executive Officer (CEO)

United Way of the Greater Lehigh Valley Job PostingPosition: Director, Impact Data (external equivalent Social Impact Program Evaluator)Department: Executive OfficeSupervisor: AVP, Data &amp; EvaluationStatus: Salary, Exempt, Full-time (37.5 hrs. per week)Salary Range: $55k to $60kPosition DescriptionResponsible for leading the collection, aggregation, reporting and analysis of all data required to measure and evaluate our community impact including&nbsp;collective impact efforts, UWGLV initiatives and programs, and the work of our partner agencies.&nbsp;<ul><li>Lead collaboration across departments to develop data collection tools and processes that support program evaluation, including the development of forms, surveys and reports. &nbsp;</li><li>Extract, transform (sort, organize, clean, format), summarize, analyze, and interpret qualitative and quantitative data for proposals, data walks, reporting, progress monitoring, marketing and communications, and improvement.&nbsp;</li><li>Present findings that allow us to see our work in new ways. &nbsp;&nbsp;</li><li>Innovate how we visually present findings to make them more impactful.</li><li>Drive, develop and manage project timelines.</li><li>Apply a data equity framework to projects and processes.&nbsp;</li><li>Ensure that community partners have the training and information needed to complete reports and fulfill data requests.&nbsp;</li><li>Supervise and develop Data VISTA position.&nbsp;</li></ul>Work Experience and/or EducationFive years of professional work experience in a range of the following: non-profit management and operations, funder or grantor operations, data research, data analysis, and project management.&nbsp; A related college degree considered in lieu of work experience.Skills<ul><li>Excellent qualitative and quantitative skills, including the ability to examine available data, apply decision rules and analytical methods, and prepare meaningful reports based on analyses that enable strategic actions.</li><li>Ability to lead processes, communicate with and build consensus among a team of varied interests</li><li>Understanding of concepts related to data equity</li><li>Experienced in the collection and aggregation of population level data indicators</li><li>Familiar with data and evaluation systems, proficiency in Ecimpact a plus</li><li>Proficient in Microsoft Windows, Outlook, Word, Excel, Access and Power Point.</li><li>Familiar with GIS or other mapping systems (Community Issues Management, CIM) a plus</li><li>Familiar with data visualization systems (Tableau) a plus</li><li>Understanding of and commitment to the mission, vision, and goals of United Way.</li></ul>Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.Benefits PackageIn addition to the base pay and annual increases this position is eligible for our org-wide performance based annual bonus package which is typically 2%-4% of base pay. The benefits package includes subsidized medical, dental and vision insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.Work Location &amp; ScheduleThis position is in person in our office in Allentown, PA for at least 70% of the schedule. Our schedule is flexible within normal business hours M-F.

United Way of the Greater Lehigh Valley

Social Impact Program Evaluator

United Way of Pennsylvania Public Policy Director&nbsp;Reports to: UWP PresidentUnited Way of Pennsylvania works to support all of our member local United Ways across PA to be a leader and partner in building financially resilient families and thriving communities across the Commonwealth. We envision an inclusive, impactful and collaborative network of United Ways working with business, community, faith and government leaders across PA to advance equitable access to health, education and financial stability for all Pennsylvanians. UWP is most well-known for its leadership on the statewide ALICE (Asset-Limited, Income-Constrained, Employed) project, to educate and advocate for households who are working but not yet earning enough to afford their basic needs. PA 211 is another key initiative of the United Way network in Pennsylvania, providing support to Pennsylvanians in need of connections to services 24/7/365 through one point of contact.&nbsp;The Public Policy Director is chiefly responsible for directing strategies to implement the Pennsylvania United Way network’s public policy agenda. This includes funding and state government partnership development with the PA 211 statewide network, and advocating for a variety of policies that support the economic mobility of Pennsylvania households. The successful candidate has strong, bi-partisan relationships and acute understanding of the legislative process and how to influence policymaking in the state capital. The role requires a high degree of comfort with working on multiple policy issues and the ability to persuasively communicate with data and stories of impact.&nbsp;Goals:&nbsp;1. Increase visibility of United Way of Pennsylvania in state and federal policy advocacy.&nbsp;2. Increase participation by UWP members in state and federal policy advocacy&nbsp;3. Lead bipartisan strategies to advance United Way’s legislative priorities.&nbsp;4. Equip UWP members with timely and accurate information about how legislation, regulation or other government action will impact United Way community impact, resource development and/or nonprofit partners.&nbsp;5. Establish UWP and PA United Ways as national leaders in increasing awareness and engaging partners and donors to help ALICE move along a path to financial stability.&nbsp;Responsibilities:&nbsp;Direct UWP’s resources to enhance United Way’s advocacy effectiveness in Pennsylvania by assuring timely action on opportunities to advance UWP prioritiesExercise independent judgement to determine strategies to execute the UWP public policy agenda&nbsp;Develop relationships and advocate to increase partnerships between state government and PA 211&nbsp;Assure that UWP members are engaged in public policy advocacy, and the public policy committee is well-informed to help guide the priority advocacy agenda of United Way by providing timely updates, action requests, and briefing opportunities with administrative agencies and other thought leaders in state policy, among other strategies&nbsp;Serve as leader of the United Way of Pennsylvania ALICE project, including strategies to support local United Ways to understand and utilize the data as conveners and collaborators at the local level, and act as primary liaison with the national research hub&nbsp;Develop and implement public policy partnerships for members of ALICE Council of Partners&nbsp;Draft legislation, amendments, and policy white papers supported by data to advance United Way’s public policy priorities&nbsp;Review and analyze legislation to keep an up-to-date tracking list of bills and positions for coordination across the internal team and with our local United Way network.&nbsp;Conduct research in support of policy development to address emerging priorities of the United Way network.&nbsp;Responsible for directing coordination of messages related to UWP’s public policy agenda across all external communications platforms, including web site, newsletters, and social media&nbsp;Along with UWP’s President and Policy and External Affairs Manager, serve as primary face of UWP in relationships with legislative staff and state agency staff to support United Way’s health, income, and education policy agenda, as well as statewide partnerships for PA 211.&nbsp;Staff the UWP Public Policy Committee&nbsp;Design and implement strategies to support United Way Worldwide public policy priorities&nbsp;Develop advocacy grant proposals for United Way Worldwide and manage UWW advocacy grants on issues which correspond to the policy interests of the PA network&nbsp;Serve as spokesperson for UWP when the President is not available&nbsp;Supervise the Policy and External Affairs Manager for UWP&nbsp;Serve on Management Team for UWP and PA 211&nbsp;Other duties assigned by the UWP President&nbsp;Qualification Requirements:&nbsp;Bachelor’s Degree - public policy, political science preferred&nbsp;Five years of prior experience working in government relations, state/federal government or other advocacy and policy experience&nbsp;Strong oral and written communication&nbsp;Supervisory experience&nbsp;Some overnight travel is required&nbsp;This position is an exempt position under the Fair Labor Standards Act.&nbsp;Work location:&nbsp; United Way of Pennsylvania offices will be located in Harrisburg, PA. The position must maintain a regular in-office presence in Harrisburg during and outside of session times. Hybrid work is available around the legislative schedule.&nbsp; &nbsp;Compensation and Benefits: United Way of Pennsylvania offers a competitive benefits package, including health care, vision, dental insurance, paid time off, and a 403(b)-employer match. This position operates in a hybrid work environment, combining office days with remote work. The salary range for this position is dependent on experience and qualifications, but a good estimate is $85,000 to $95,000 for candidates who meet the minimum qualifications. Please submit a salary requirement in your cover letter.&nbsp; To Apply: Submit your resume and cover letter to <a href="mailto:info@uwp.org" target="_blank">info@uwp.org</a>. Applications will be reviewed on a rolling basis until the position is filled, with the application period concluding no later than February 28, 2025.&nbsp;

United Way of Pennsylvania

Public Policy Director

SACA/211 RESOURCE NAVIGATOR, BILINGUAL 


About 211 

Pennsylvania 211 East is a free, confidential, non-emergency, comprehensive information and 
referral service that connects Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton, and 
Schuylkill county residents with the health and human services they need. 

About the Position 

Provide hands-on, community-based services to remove barriers to seeking assistance. 
This position is responsible for answering incoming calls, walk-ins, chat and text platforms, in 
addition to collecting client information and demographics. An emphasis on quality customer 
service skills and accurate data recording is essential. 

Accountability: Director, PA 2-1-1 East 

PRIMARY JOB RESPONSIBILITIES/DUTIES INCLUDE: 

 • Provide short -term case management services to identify needs and help to stabilize 
families. 

 • Respond to client concerns via inbound phone calls and/or walk-ins, with an 
appropriate tone of voice, paying close attention to voice inflection and volume. 

 • Maintain a non-judgmental attitude when speaking with callers, displaying sensitivity to all 
cultural backgrounds. 

 • Assessing caller needs and facilitating appropriate referrals for families and individuals 
seeking health and human service information. 

 • Accessing the 2-1-1 database for resources and appropriately refer callers. 

 • Demonstrate proficiency in using call center software, computer hardware and telephone 
equipment. 

 • Assist with general 211 calls as assigned. 


 • Provide application assistance for financial assistance and supplemental programs, 
i.e. SNAP, LIHEAP 

 • Proficient in use of Text and Chat 

SKILLS REQUIRED: 

 • Value diversity, equity and inclusion 

 • Ability to communicate fluently -Bilingual Spanish/English 

 • Excellent communication and listening skills, empathetic and calm demeanor 

 • Ability to actively assess client needs and show sensitivity to issue presented by callers 

 • Ability to communicate orally and in writing 

 • Ability to work well within a team environment and independently 

 • Ability to work in a fast-paced environment while maintaining attention to detail 

 • Demonstrated knowledge of Microsoft Office basics (Excel, Word, Outlook) 

 • Ability to effectively use technology including multiple software applications, text, chat and 
headset. 

 • Demonstrated knowledge of social services is desirable. 

TRAVEL: 

This position will travel between several locations in Lancaster. Reliable transportation is required. 

PHYSICAL REQUIREMENTS: 

The physical demands described here are representative of those that must be met by an employee 
to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 
functions of the job. 

 • Employee is primarily seated while performing duties. 

 • Employee must speak and hear; hands are regularly used to write, type, key and 
handle or feel small controls. 

 • Extensive use of the computer and phones in call center environment. 

The statements herein are intended to describe the general nature and level of work being 
performed by the employee assigned to this classification. They are not intended to be 
construed as an exhaustive list of all responsibilities, duties and skills required of incumbents. 

How to apply 

Please submit a resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a> 


<a href="mailto:btice@uwlanc.org" target="_blank">mailto:btice@uwlanc.org</a>

4 Full time Jobs in Pennsylvania