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<h2>Position Summary&nbsp;</h2><p>The Operations Manager plays a critical role in ensuring the smooth and efficient day-to-day operations of the organization. This position oversees administrative systems, facility, and financial processes to support the non-profit’s mission and programs. The Operations Manager ensures operational excellence, compliance with policies, and effective resource management across departments.</p><h2>Essential Duties and Responsibilities</h2><p>The essential functions include, but are not limited to the following:</p><ul><li>Oversee daily administrative operations, including office management, vendor relationships and service providers, ensuring compliance with contract terms and annual budget.</li><li>Maintain accurate organizational records, licenses, and compliance documentation.</li><li>Coordinate logistics for meetings, meeting minutes, events, and board activities as needed.</li><li>Oversee office efficiency and appearance by maintaining common areas, equipment maintenance, and supply procurement.</li><li>Manage the relationship with the landlord, working closely with the property manager.</li><li>Manage annual organization accreditations including UWW Membership Renewal, UWW Database 2, Nonprofit First, BBB Wise, and other Federal, State, and local as required.</li><li>Supervision of the front desk Administrative Assistant.</li><li>Coordinate annual commercial insurance renewals in a timely manner.</li><li>Develop and implement operational procedures to improve workflow and reduce costs.</li><li>Work closely with the Senior Vice President of Finance to monitor budgets and financial reports.</li><li>Handle confidential information with discretion and professionalism.</li><li>Oversight of incoming and outgoing mail processes, weekly bank deposits and reporting, and managing petty cash.</li><li>Assist, as assigned by management, with the organization’s disaster response efforts.</li><li>Perform other duties as opportunities are presented and/or assigned.</li></ul><h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>Associate degree preferred.</li><li>3-5 years of experience in operations, administration, or related roles (non-profit experience preferred).</li><li>Strong organizational, analytical, and problem-solving skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Proficiency with Microsoft Office Suite and familiarity with accounting or CRM software.</li><li>Demonstrated ability to manage multiple projects and deadlines effectively.</li></ul>

United Way of Palm Beach County

Operations Manager

<h2>Position Summary&nbsp;</h2><p>The Resource Development Manager reports to the Senior Vice President of Resource Development and will play a critical role in the management of United Way of Palm Beach County’s corporate workplace fundraising campaigns.&nbsp; This position will oversee a defined portfolio of corporate relationships to support the total annual workplace revenue goals. Workplace revenue is comprised of employee giving campaigns, workplace-led special events, and corporate gifts. The Resource Development Manager is expected to develop, cultivate, and manage new and existing corporate relationships as part of the overall fundraising strategy.&nbsp;</p><p>The ideal candidate thrives in a forward-facing role, building relationships and providing excellent customer service.&nbsp;This position will work cross-functionally with internal stakeholders as well as work externally with a defined segment of corporate industries to aid in their corporate social responsibility initiatives. This position serves as a key participant of the Campaign Cabinet to support new business and re-engagement business strategies.&nbsp;</p><p>The Resource Development Manager is essential to the success of United Way of Palm Beach County’s financial commitment to the community to strategically address the most critical needs and create systemic change through helping youth succeed, stabilizing families, and empowering healthy lives.</p><h2>Essential Duties and Responsibilities</h2><p>The essential functions include, but are not limited to the following:</p><ul><li>Manage large portfolio of assigned corporate accounts to aid in the planning and execution of corporate “workplace” giving initiatives</li><li>Increase investment in United Way by expanding and diversifying resource development efforts in workplace campaigns with the support of the Campaign Cabinet</li><li>Make presentations and represent United Way of Palm Beach County in the community at local events and workplace campaign kick-offs&nbsp;</li><li>Ensure that accurate, up-to-date information is maintained in the database for assigned portfolio of accounts</li><li>Work in collaboration with full development team to ensure corporate partners are educated and aware of all affinity group engagement opportunities for their employees</li><li>Ability to build consensus and facilitate collaboration and productive relationships with diverse individuals, groups, organizations, and community</li><li>Work closely in partnership with finance and pledge processing for the pledge reconciliation process to help ensure UW is in receipt of full giving amounts</li><li>Manage and monitor progress and results for all assigned accounts</li><li>Work in partnership with assigned temporary campaign staff by participating in the training, support, motivation, problem solving and assessment of assigned accounts</li><li>Collaborate with marketing to develop content for fundraising needs including year-round menu of giving opportunities and other seasonal corporate engagement materials</li><li>Represent UWPBC at public speaking engagements with local businesses and events&nbsp;</li><li>Assist, as assigned by management, with the organization’s disaster response efforts</li><li>Perform other duties as assigned</li></ul><h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>Bachelor’s degree with 1-3 years of experience in the field of sales and/or fundraising, or a minimum of 4 years’ experience in fundraising.&nbsp;</li><li>Must have strong writing skills and be proficient in Word, Excel, and database management</li><li>Ability to manage multiple demands; results oriented and ability to work quickly and accurately&nbsp;</li><li>Experience in working with Boards and volunteers a plus; extremely tactful and diplomatic in dealing with confidential concerns</li><li>Ability to solve problems independently, effectively, and creatively</li><li>Works well with people and engenders trust and confidence from fellow staff and volunteers</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Understanding of and commitment to CRM (customer relationship management)</li></ul>

2 Full time Jobs in Palm Beach County