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JOB TITLE:&nbsp; CAREER COACHING ADVOCATEREPORTING TO:&nbsp; &nbsp;PROGRAM MANAGERDEPARTMENT:&nbsp; UNITED FOR STUDENT SUCCESSPOSITION:&nbsp; FULL-TIME / EXEMPTPurpose of PositionThe Career Coaching Advocate is a dynamic, student-centered professional dedicated to empowering high school students through Orange County United Way’s Youth Career Connections program—a comprehensive college and career readiness initiative spanning junior and senior years. This role provides individualized coaching and strategic guidance to a cohort of 100 students, helping them build and execute personalized career and success plans.Equal parts mentor, educator, strategist, and program builder, the Career Coaching Advocate plays a pivotal role in shaping students’ career journeys. Responsibilities include one-on-one coaching, career and education planning, mock interviews, internship support, and the development of scalable program frameworks.This is a one-year grant-funded position.Key Duties and Responsibilities&nbsp;<ul><li>Student Coaching &amp; Support<ul><li>Conduct regular one-on-one coaching sessions (in-person or virtual) with each student.</li><li>Develop, monitor, and refine individualized education and career success plans.</li><li>Connect students to relevant resources, workshops, and actionable next steps.</li><li>Guide students through career assessments, academic milestones, and planning timelines.</li><li>Support students in identifying and applying for internships, training programs, post-secondary education, and employment opportunities.</li><li>Provide feedback on mock interviews and assist in creating professional materials (e.g., resumes, portfolios, headshots).</li><li>Equip students with essential interpersonal and workplace readiness skills.</li><li>Foster a supportive environment that promotes self-sufficiency and career confidence.</li><li>Serve as a consistent and trusted point of contact throughout the program.</li><li>Assist with planning and execution of career events, industry site visits, workshops, and presentations.</li></ul></li><li>Program Development &amp; Strategy<ul><li>Design and document coaching frameworks, operating procedures, and policies.</li><li>Create student-facing tools and resources (e.g., trackers, checklists, guides).</li><li>Collaborate with program leadership to evaluate and evolve program strategies based on student outcomes and feedback.</li></ul></li><li>Training &amp; Stakeholder Engagement<ul><li>Develop and deliver onboarding and training materials for future Career Coaching Advocates.</li><li>Partner with high school staff, internship providers, and external stakeholders to support student placements and progress.</li><li>Facilitate group workshops, presentations, and seminars focused on career readiness.</li><li>Collaborate with high school staff, local businesses, and community partners to identify and secure internship hosts, ensuring successful student placements and ongoing support.</li><li>Support outreach and recruitment efforts to engage students in U4SS programs and support their ongoing participation and success.</li></ul></li><li>Program Evaluation<ul><li>Adhere to program participation criteria and reporting protocols.</li><li>Track and report student progress, outcomes, and overall program impact.</li><li>Participate in regular check-ins with leadership to assess program effectiveness and identify areas for improvement.</li></ul></li><li>Other Duties<ul><li>Participate in organization-wide activities and initiatives.</li><li>Perform additional responsibilities as assigned.</li></ul></li></ul>Job Requirements /Technical Knowledge<ul><li>Bachelor’s degree in education, counseling, social work, or a related field (Master’s preferred).</li><li>Minimum of 2 years’ experience in academic advising, student support services, or coaching/counseling roles.</li><li>Proven ability to build rapport with high school students from diverse backgrounds.</li><li>Strong knowledge of college and career planning, internship programs, and educational systems.</li><li>Exceptional organizational, communication, and documentation skills.</li><li>Experience developing policies, training materials, or curricula is highly desirable.</li><li>Bilingual (English/Spanish or other languages) preferred but not required.</li><li>Must demonstrate excellence in on-site engagement, performance tracking, and student satisfaction.</li></ul>CompensationCommensurate with experience, education, and market, $70,000-$72,000. Competitive Benefits.Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

Orange County United Way

Career Coaching Advocate

JOB TITLE:&nbsp; ADMINISTRATIVE COORDINATORREPORTING TO:&nbsp; DIRECTOR, UNITED FOR STUDENT SUCCESSDEPARTMENT:&nbsp; UNITED FOR STUDENT SUCCESSPOSITION:&nbsp; HOURLY / NON-EXEMPTPurpose of PositionOrange County United Way (OCUW) is seeking a detail-oriented and mission-driven Administrative Coordinator to support the United for Student Success (U4SS) initiative, a key component of our United4OC 2030 strategy. This initiative aims to increase high school graduation rates to 95% among students from disadvantaged socio-economic backgrounds.The Administrative Coordinator will play a vital role in supporting the U4SS team by providing comprehensive administrative, technical, and programmatic support across a portfolio of educational programs, events, and strategic activities.Key Duties and Responsibilities&nbsp;<ul><li>Program &amp; Initiative Support<ul><li>Assist in the coordination and execution of U4SS programs including Class of 2027 e-Mentorship, Destination Graduation, and Youth Career Connections.</li><li>Support outreach and recruitment efforts for students and volunteers.</li><li>Assist in preparing presentations and reports for internal and external stakeholders.</li><li>Contribute to the development and distribution of marketing collateral and social media content (e.g., Instagram posts and stories).</li></ul></li><li>Administrative Operations<ul><li>Perform general administrative tasks such as filing, scanning, copying, and document preparation.</li><li>Manage office supply inventory and procurement processes.</li><li>Maintain accurate records and partner lists using database management systems.</li><li>Provide support to external vendors and contractors as needed.</li></ul></li><li>Data &amp; Reporting<ul><li>Maintain systems for tracking, collecting, analyzing, and reporting program data.</li><li>Support performance-based outcome reporting and evaluation efforts.</li></ul></li><li>Event &amp; Meeting Coordination<ul><li>Organize and facilitate meetings, trainings, workshops, and community events.</li><li>Support coordination of the U4SS Leadership Council, committees, and other strategic groups.</li><li>Cross-Departmental Collaboration</li><li>Collaborate with internal departments to strengthen employer/donor pipelines for work-based learning.</li><li>Assist in capacity-building efforts including training, strategic planning, and advocacy initiatives.</li></ul></li><li>Other Duties<ul><li>Participate in organization-wide activities and initiatives.</li><li>Perform additional responsibilities as assigned.</li></ul></li></ul>Job Requirements /Technical Knowledge<ul><li>Bachelor’s degree in education, psychology, sociology, human services, business administration, communications, or a related field.</li><li>1–2 years of administrative experience in an office or nonprofit setting preferred.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Outlook, Excel, Teams), Zoom, and database systems.</li><li>Experience with social media platforms and content creation.</li><li>Equity-minded approach with a commitment to inclusive practices.</li><li>Knowledge of program development, implementation, and evaluation, especially in educational settings.</li><li>Event planning experience is a plus.</li><li>Ability to manage multiple projects and priorities effectively.</li><li>Familiarity with OCUW’s United for Student Success programming and the communities served is highly desirable.</li></ul>Compensation<ul><li>Commensurate with experience, education, and market $24– $28 per hour. Competitive benefits.</li></ul>Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

Administrative Coordinator

This position is located in Orange, Seminole, and Osceola County, grant funded and seasonal. POSITION SUMMARY Manages daily VITA tax site operations to ensure compliance with IRS standards, accurate tax preparation, and effective volunteer management while supporting the Financial Stability Initiatives program through material distribution, client communication, and appointment scheduling. Builds community awareness, strengthens stakeholder relationships, and provides the leadership and resources needed to deliver accessible, high-quality tax services. &nbsp; KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Maintain VITA site schedules, operations, equipment, staffing, and outreach in coordination with the site point of contact.</li><li>Manage and supervise volunteers, ensuring sites are open, staffed, and supported with necessary resources.</li><li>Maintain volunteer schedules and contact information and report hours to the Program Manager.</li><li>Ensure tax forms, supplies, and equipment are available and distributed as needed.</li><li>Establish and oversee on-site quality review systems to ensure accuracy and compliance.</li><li>Ensure IRS e-filing compliance, including data collection, daily transmission of returns, and correction of rejections.</li><li>Support outreach efforts with site partners to increase community awareness and utilization of VITA services.</li><li>Ensure community members are informed of required documents, appointments, and other filing requirements for tax preparation.</li><li>Monitor and evaluate outreach effectiveness throughout the tax season.</li><li>Maintain relationships with key stakeholders.</li><li>Assist with providing detailed reporting on program outputs and outcomes.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in tax preparation required.</li><li>Certified in Volunteer Standards of Conduct, Intake/Interview &amp; Quality Review, Site Coordinator, and Advanced Tax Preparer.</li><li>Intermediate experience with Microsoft Office required.</li><li>Customer service skills and experience required.</li><li>Ability to edit, complete, and assemble reports.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Bilingual preferred.&nbsp;</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Constantly traveling to the office or offsite location.</li><li>Occasional lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasional bending, stooping, or kneeling.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Inside working environment.</li><li>Occasional early mornings, evenings, and weekend hours. &nbsp; &nbsp;&nbsp;</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

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