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ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We provide expert knowledge of the 211OC resource database and its 
management software, empowering the Information &amp; Referral Specialist to provide each caller with quality 
customer service. By the end of each call, clients are one step closer to receiving the assistance that they need. 
 
 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 
 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 

entitled benefits. 
 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 

situations of abuse, trouble-shoot for additional options. 
 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 

services they feel are most appropriate for their situations. 
 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 

provide them with additional resources and help. 
 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 

Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 
 • Assist callers with different languages by using the Language Line. 
 • Develop an expert working knowledge of the 211OC’s management software including Community 

Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 
 • Other duties as assigned. 
 • Assist with compiling monthly and bi-annual program reporting. 
 • Advocate on behalf of clients who have been denied services. 
 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 
 
 
 


Core Competencies 
 • Active listening and assessment skills 
 • Excellent customer service skills 
 • Computer competency with basic ability to troubleshoot technological failures 
 • Independent decision making skills utilizing processes, systems and resources 
 • Professional communication skills (verbal and written) 
 • Possess skills in proper telephone etiquette which includes being present, patient, professional and proactive 
 • Ability to maintain a calm and sensitive demeanor 
 • Ability to be part of a team, working internally and externally 
 
 
Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable 
 • Must be Bilingual (English and Spanish– verbal and written) 
 • One year of experience working directly with individuals and families in crisis 
 • Ability to work evenings Monday - Friday (1:40 pm – 10:10 pm) and Saturday - Sunday (10:40 am – 7:10 pm) 
 
Compensation 
 
 • $20.91 per hour. Competitive benefits 

 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
While performing the duties of this Job, the employee is frequently required to stand; walk; sit; use hands to finger, 
handle, Talk or hear, or feel; reach with hands and arms and climb or balance. Employee must use computer, so 
corrected eyesight is necessary. The employee must occasionally lift and/or move up to 25 pounds. 
 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Information & Referral Specialist

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Senior Marketing 
Manager Reporting to: Senior Director, Marketing 

 Department: Marketing Position: Full-time/EXEMPT 

 
Purpose of Position 
We are seeking an experienced Senior Marketing Manager to join our team. 
 
The Senior Marketing Manager will play a key role in shaping and maintaining a cohesive brand image for 
Orange County United Way across the community. This role will focus on supporting the marketing and 
communication needs for our Development and Philanthropy teams, signature events, and other key 
marketing initiatives. The successful candidate will manage the end-to-end execution of marketing 
projects, both print and digital, with a hands-on approach to ensuring high-quality output. 
 
In addition, the Sr. Marketing Manager will work closely with and manage a Marketing Specialist, serving 
as their direct supervisor. This includes leading, mentoring, and developing the Marketing Specialist, 
ensuring alignment on project goals, and fostering a collaborative team environment. 
 
Key responsibilities include understanding the unique needs and goals of each project, documenting 
requirements, setting and prioritizing timelines, and ensuring on-time delivery. This role requires strong 
vendor management skills, the ability to work collaboratively across internal teams, and the capability to 
lead both independently and alongside consultants. The Senior Marketing Manager will be expected to 
lead in the execution of projects, ensuring the delivery of high-quality results that align with 
organizational objectives and uphold brand integrity. 
 
Key Duties and Responsibilities 

 • Serve as the lead point of contact for our Development, Grant, Philanthropy, Event and 
Corporate Engagement teams for all marketing requests. 

 • Develop and implement marketing strategies to execute projects timely and successfully. 
Understand the needs, the goals, and the audience to provide guidance and deliver efficient 
solutions. 

 • Oversee budgets and timelines. Responsible for driving projects to on-time completion and 
communicate changes to project timelines, scope, and budget when applicable. 

 • Track projects on the marketing project traffic tool and update status weekly. 
 • Execute projects from concept to completion. 
 • Responsible for all the assets development (email marketing, video production, photoshoots, 

event support, advertising, collaterals, content development, event social media plan, website 
updates, promotional items, etc.). 

 • Understand the principles of branding and design to create and update marketing materials as 


needed. 
 • Create tracking and prepare marketing reports to brief stakeholders on key performance 

indicators (KPIs). 
 • Support and manage other marketing projects as needed. 

 
 
Core Competencies 

 • Excellent written, verbal, presentation, research, problem-solving, and time management skills, 
with a keen attention to detail 

 • Ability to work within tight deadlines, adjust to new priorities, and balance short-term needs 
with long-term strategic initiatives. 

 • Ability to work on multiple projects with different deadlines/objectives simultaneously. 
 • High emotional intelligence and excellent interpersonal skills. Ability to cultivate successful team 

collaboration spirit. 
 • Experience working efficiently with internal cross-functional teams as well as external vendors 

like graphic designers, advertisers, printers, videographers and promo item reps. 
 • Proven experience with event marketing management as well as video production management. 
 • Experience with Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, SharePoint, 

etc.) as well as Google collaboration tools (Docs, Sheets, Forms, etc.). 
 • Experience with email marketing platforms like Mailchimp. 
 • Experience managing successful media and print advertising. 
 • Knowledge of WordPress, SEO, and UX/UI best practices. 
 • Well-versed with design tools like Canva and some experience with builders platforms like 

Formstack. 
 • Experience with social media content development. 
 • Experience with basic HTML, CRM platforms, and video editing software. 

 
Job Requirements 

 • 10+ years of project management experience with a proven track record of success completing 
event marketing and print and digital projects. 

 • Bachelor’s degree preferred 
 • Agency experience is a preferred 
 • Semi-flexible hybrid working schedule; 3 days in-office, 2 days remote 

 
Employment Standards 

 • Reacts well under pressure 
 • Treats others with respect 
 • Responsible for own actions 
 • Follows through on commitments 
 • Ability to work independently and proactively 


Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about inside 
the office to access file cabinets, records, and office machinery. Constantly operates a computer and 
other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 25 pounds. 
 
View our commitment to Diversity, Equity and Inclusion Statement 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="https://www.unitedwayoc.org/about-us/commitment-to-diversity-equity-inclusion/" target="_blank">https://www.unitedwayoc.org/about-us/commitment-to-diversity-equity-inclusion/</a>
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Senior Marketing Manager

About the United Way of Stanislaus County: Envisioning the transformation of communities to empower human capital achievement, we serve as a catalyst for enhancing collective impact in health, education, and financial stability. Our core values include compassion, transparency, integrity, collaboration, innovation, and activation. Unapologetically committed to diversity, equity, and inclusion, we work urgently to drive impact in health, education, and financial stability. As a results-driven organization dedicated to excellence, we appreciate employees who can clearly articulate their progress toward deliverables and identify areas where they require support. We aspire to be an organization that accelerates professional development while pioneering innovative solutions to longstanding community challenges. We seek collaborators who embrace a growth mindset, lead with curiosity and transparency, and demonstrate a strong work ethic.Diversity, Equity, and Inclusion are fundamental to achieving our impact:United Way of Stanislaus County envisions a region where equity, opportunity, and prosperity abound. We acknowledge the specific role discrimination and systemic barriers based on race, ethnicity, and other varied identities and differences have played in limiting opportunities for too many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the decisions we make, and the actions we take in our work to strengthen the communities we serve and advance our strategic focus to close the racial and ethnic wealth gap.Position Summary:The United Way Financial Stability Manager develops and oversees the programs and services United Way offers to reduce the racial wealth gap. This is a pivotal role in organizing and overseeing free tax preparation events and initiatives, aimed at helping individuals and families access essential tax services, tax credits, and financial education. This individual will collaborate with various partners and volunteers to ensure the successful execution of tax preparation programs that benefit our community. The Financial Stability Manager is responsible for building and implementing a strategic plan that focuses on increasing the number of tax returns filings and ITIN application submissions for low-income community members.Key Responsibilities/Essential Functions:· Program Planning and Coordination:o Plan, coordinate, and execute free tax preparation program in accordance with United Way guidelines and goals.o Collaborate with partner organizations, community groups, and volunteers to ensure seamless program delivery.o Work closely with the Director of Impact and Director of Operations to implement and oversee a detailed program schedule and budget.o Monitor the program budget and ensure program schedule is on track with both deliverables and budget.o Lead and/or coordinate comprehensive training for free tax preparation services and/or financial resilience workshops.· Community Engagement:o Foster and maintain cross-sector community partnerships (i.e. other nonprofits, government, and business partners).o Implement marketing and outreach strategies to raise awareness about free tax preparation services and available credits, especially targeting low-income individuals and families.o Utilize various channels such as social media, community events, and partnerships to promote tax assistance programs.o Outreach to organizations with shared values or missions to promote services to individuals and families they serve. This may also include outreach at community events.· Volunteer and Site Management:o Recruit, train, and supervise volunteers, ensuring they are equipped to provide accurate tax assistance.o Manage volunteer schedules and provide ongoing support to volunteers. throughout the tax season.o Manage and support the sub-granted partner sites (if applicable, Family Resource Centers) contracted to provide free tax preparation services.· Client Assistance:o Assist clients in understanding tax credits, deductions, and eligibility criteria.o Address client inquiries and concerns related to tax preparation services.o Provide/coordinate free tax preparation services and financial education for eligible individuals and families/priority populations.· Reporting and Compliance:o Ensure that tax preparation services comply with IRS regulations and standards.o Conduct quality checks on tax returns to minimize errors.o Maintain accurate records of program participants, services provided, and outcomes achieved.o Compile and submit necessary reports and documentation to United Way and relevant agencies, especially regarding grant and funding opportunities.· Other duties as assigned.

United Way of Stanislaus County

Financial Stability Manager

UNITED WAY OF STANISLAUS COUNTYJOB DESCRIPTIONJob Title: &nbsp;Director of Impact &nbsp;Reports to:&nbsp; Chief Executive OfficerStatus: &nbsp;Full-time permanent. Exempt.&nbsp;Location:&nbsp;Modesto, CAAbout the United Way of Stanislaus County:&nbsp;Envisioning the transformation of communities to empower human capital achievement, we serve as a catalyst for enhancing collective impact in health, education, and financial stability.&nbsp; Our core values include compassion, transparency, integrity, collaboration, innovation, and activation.&nbsp; Unapologetically committed to diversity, equity, and inclusion, we work urgently to drive impact in health, education, and financial stability.&nbsp;As a results-driven organization dedicated to excellence, we appreciate employees who can clearly articulate their progress toward deliverables and identify areas where they require support.&nbsp;We aspire to be an organization that accelerates professional development while pioneering innovative solutions to longstanding community challenges.&nbsp; We seek collaborators who embrace a growth mindset, lead with curiosity and transparency, and demonstrate a strong work ethic.&nbsp;Diversity, Equity, and Inclusion are fundamental to achieving our impact:United Way of Stanislaus County envisions a region where equity, opportunity, and prosperity abound. We acknowledge the specific role discrimination and systemic barriers based on race, ethnicity, and other varied identities and differences have played in limiting opportunities for too many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the decisions we make, and the actions we take in our work to strengthen the communities we serve and advance our strategic focus to close the racial and ethnic wealth gap.&nbsp;Position Summary: &nbsp;The Director of Impact will oversee the organization's programs, service delivery and overall impact work and foster a culture of collaboration, strategic partnerships, and excellence. The Director of Impact is an integral role as impact is the core to the mission and vision. Specifically, this includes capacity building for and with community-based organizations, free tax preparation, health equity and economic mobility work to advance wealth in disinvested communities, overseeing the 211 and mobilizing community resources and piloting or overseeing all strategic initiatives related to impact that arise, working closely with the CEO and designated senior leadership.&nbsp;Key Responsibilities/Essential Functions:&nbsp;<ul><li>Impact:<ul><li>Provide strategic direction and oversight of all programs, services, and partnerships to advance the mission and vision.&nbsp;</li><li>Work closely with the CEO and senior leadership to execute the organization's strategic vision.</li><li>Provides insight into impact, partnerships, and strategic initiatives.&nbsp;</li><li>Represent the United Way in community meetings specific to service alignment.&nbsp;</li><li>Oversees program development, including the design, implementation, and evaluation of community impact programs.&nbsp;</li><li>Working with CEO and grant writing team to provide program specific insights for fund development. In addition to grants, this includes providing impactful information for events, storytelling, marketing, and general fund development work.&nbsp;</li></ul></li><li>Innovation:<ul><li>Continuously identifying new ways to fulfill the mission and vision, including ongoing improvement.&nbsp;</li><li>Bridging and connecting United Way programs and services to local initiatives.&nbsp;</li><li>Developing systemic change internally and externally to move the needle on core issues like the racial wealth gap or social determinants of health or education.&nbsp;</li><li>Staying up to date on policy, best practices, and new models to be a key thought leader in the community.&nbsp;</li></ul></li><li>Program Management/Operational Oversight:<ul><li>Monitor program outcomes and impact, making data-driven recommendations for improvement. This includes monitoring progress toward goals and supporting project management across various workstreams.&nbsp;</li><li>Responsible for all grant reports and regular impact reports for the CEO and ensures proper data collection and evaluation of programs and services is occurring and reviewed regularly.&nbsp;</li><li>Collaborate with program leaders to ensure alignment with the organization’s mission and goals, both internally and externally.&nbsp;</li><li>Oversee program specific budgets which includes both restricted grant revenue and unrestricted funding allocated to the department, working closely with finance team.&nbsp;</li></ul></li><li>Department budget:<ul><li>Partner with the CEO and designated finance lead(s) to develop and manage the organization's budget. This includes informing grant budgets for new funding opportunities.&nbsp;</li><li>Identify opportunities to diversify funding as relevant to community impact (i.e. new grant streams, fee for service opportunities).&nbsp;</li><li>Provide needed data and impact stories for grant proposals, events, or other forms of fund development.</li></ul></li><li>Team Leadership:<ul><li>Foster a culture of teamwork,&nbsp;accountability, and innovation among staff by encouraging creative thinking, experimentation, and the adoption of emerging paradigms. This teamwork is across both direct reports and across the leadership team.&nbsp;</li><li>Lead, mentor, and develop a high-performing team within the Impact Department while ensuring cross team collaboration.</li><li>Lead change management efforts to ensure the smooth adoption of transformation initiatives, including communication, stakeholder engagement, and training programs.&nbsp; Inspire employees and serve as a role model for the behavior needed to affect organizational change.&nbsp;</li><li>Promote diversity, equity, and inclusion within the organization.&nbsp;</li></ul></li><li>Community Engagement:<ul><li>Build and maintain strong relationships with key stakeholders, including donors, partners, and community leaders.</li><li>Represent United Way in public forums and advocate for issues aligned with the organization's mission.</li></ul></li><li>Strategic Planning:<ul><li>Engage in strategic planning and departmental workplans to measure progress toward goals, working closely with the CEO and senior leadership. This includes engaging direct reports and providing training and monitoring support.&nbsp;</li></ul></li><li>Other duties as assigned.&nbsp;</li></ul>Qualifications:<ol><li>Bachelor's degree in a relevant field (master’s degree preferred) or equivalent combination of experience and education.</li><li>Proficient in Microsoft Office.</li><li>Proven experience in community impact work.</li><li>Project and program management experience.</li><li>Commitment to the mission and values of United Way.</li><li>Current California Class C driver’s license and verifiable automobile insurance.</li></ol>Required Skills and Abilities:<ol><li>A passion for working with nonprofit organizations and the community, demonstrated through their work, extracurricular activities, or volunteering.</li><li>Proven experience creating and implementing complex, high impact programs and services that include multiple partners and stakeholders.&nbsp;</li><li>Strong financial acumen and experience managing budgets.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Visionary thinker with the ability to inspire and lead a team.</li><li>Strong team orientation, positive attitude, integrity, self-motivation, and discipline.</li><li>Attention to detail, reliability, and organizational skills.</li><li>Strong analytical skills with the ability to pull information from multiple sources and draw sound conclusions.&nbsp;</li><li>Evaluation and measurement of program impact and service delivery (i.e. Results Based Accountability).&nbsp;</li><li>Proven leadership experience in nonprofit management or a related field.</li><li>Demonstrated ability to adapt to evolving environments and navigate ambiguity.</li><li>Demonstrated commitment to diversity, equity, and inclusion.</li><li>Ability to assess the organization's needs and take initiative to meet those needs.&nbsp;</li><li>Ability to work independently, self-manage priorities and goals for projects, and consistently meet deadlines.&nbsp;</li><li>Lead others both internally and externally.&nbsp;</li></ol>Environmental Conditions:<ul><li>Indoors&nbsp;in a typical office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes.</li><li>Travel to offsite locations with exposure to noise, heat, and cold approximately.</li><li>Frequent computer use at designated workstation.&nbsp;</li><li>Frequently working at a fast pace with unscheduled interruptions.&nbsp;</li><li>Responsibilities may require an adjusted work schedule and evening/weekend hours to meet deadlines.&nbsp;</li><li>May occasionally move (walk or drive) from one work location to another.</li></ul>Physical Demands:<ul><li>Attendance and punctuality.</li><li>Mobility within the office.</li><li>Ability to walk, sit, stand, and climb stairs.</li><li>Ability to work in hot and cold environments.</li><li>Ability to lift 50 pounds.</li><li>Ability to drive a vehicle.&nbsp;</li></ul>Benefits and Compensation:&nbsp;<ul><li>The salary range is $80,000-90,000.&nbsp;</li><li>Health benefits the first month following (60) days of continuous employment.&nbsp;</li><li>401K option is available after ninety (90) days of continuous employment.&nbsp;</li></ul>Changes: This job description will be updated if duties and responsibilities change significantly.&nbsp; &nbsp;Job functions are subject to modification based on business necessity. Job functions are subject to modification based on business necessity. This job description lists typical examples of work and is not an exhaustive list of every daily duty required to meet core job requirements. An employee may be required to perform other duties not listed.ADA/FEHA:&nbsp;The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act.&nbsp;EEO:&nbsp;The Company is an equal employment opportunity employer.

Director of Impact

Job Title: &nbsp;Capacity Building Manager&nbsp;Reports to:&nbsp; Director of Community Impact&nbsp;Status: &nbsp;Full-time, permanent. Exempt. &nbsp;Location:&nbsp;Modesto, CAAbout the United Way of Stanislaus County:&nbsp;Envisioning the transformation of communities to empower human capital achievement, we serve as a catalyst for enhancing collective impact in health, education, and financial stability.&nbsp; Our core values include compassion, transparency, integrity, collaboration, innovation, and activation.&nbsp; Unapologetically committed to diversity, equity, and inclusion, we work urgently to drive impact in health, education, and financial stability.&nbsp;As a results-driven organization dedicated to excellence, we appreciate employees who can clearly articulate their progress toward deliverables and identify areas where they require support.&nbsp;We aspire to be an organization that accelerates professional development while pioneering innovative solutions to longstanding community challenges.&nbsp; We seek collaborators who embrace a growth mindset, lead with curiosity and transparency, and demonstrate a strong work ethic.&nbsp;Diversity, Equity, and Inclusion are fundamental to achieving our impact:United Way of Stanislaus County envisions a region where equity, opportunity, and prosperity abound. We acknowledge the specific role discrimination and systemic barriers based on race, ethnicity, and other varied identities and differences have played in limiting opportunities for too many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the decisions we make, and the actions we take in our work to strengthen the communities we serve and advance our strategic focus to close the racial and ethnic wealth gap.&nbsp;Position Summary: &nbsp;The Capacity Building Manager is responsible for designing, implementing and overseeing capacity building work which includes both group trainings, workshops and individualized (one on one) coaching, training and convening community partners and agencies to improve their effectiveness. This position involves assessing community needs, collaborating with diverse stakeholders, professional development, and evaluation to strengthen local community organizations in Stanislaus County. This position is critical to the United Way mission as it advances the sustainability and effectiveness of our community partners, in turn, improves services for those most vulnerable and disinvested within our community. This role requires someone who is both a connector, networker, researcher, and facilitator who is committed to continuous learning and quality improvement.&nbsp;Essential Functions and Responsibilities:&nbsp;<ul><li>Stakeholder engagement and training:&nbsp;<ul><li>Facilitate all capacity building workshops (cohort based), training, and one on one coaching for community partners.&nbsp;</li><li>Responsible for recruiting and screening trainers, subject matter experts and handling all enrollment and registration for workshops.&nbsp;</li><li>Create and implement existing research-based capacity building tools to our partners.&nbsp;</li><li>Cultivate relationships with new community partners that have a mission or intersection that overlaps with United Way’s mission and vision.&nbsp;</li><li>Promote workshops and training through various channels (i.e. newsletters, presentations).&nbsp;</li><li>Create various forms of learning-in person, digital, self-studies.&nbsp;</li><li>In addition to regularly convening and training, ensure transparency by sharing shared measurement and progress toward shared goals.&nbsp;</li><li>Exceptional networking and convening experience that engages a diverse group of cross sector partners including, but not limited to: small business development center, funders, government employees and community organizations.&nbsp;</li><li>Working with other department leads to conduct presentations and support cross-department convenings and partner trainings.&nbsp;</li><li>May include but not limited to internal program trainings, volunteer convenings and trainings (both United Way and partner volunteers) or working with other staff (i.e. DEI Manager) on DEI related capacity building.&nbsp;</li><li>Special projects on a case-by-case basis relevant to position and skillset.&nbsp;</li></ul></li><li>Monitoring, Evaluation and Learning:&nbsp;<ul><li>Regularly research best practices, evidence-based practices and nonprofit innovations that align with the community needs and community partner focus areas for community solutions.&nbsp;</li><li>Ability to understand the root causes of the community needs identified and create big picture strategies and initiatives to tackle complex social issues aligned with United Way’s mission.&nbsp;</li><li>Provide presentations (both internally and externally) that share insight and knowledge gained.&nbsp;</li><li>Create mixed-methods (i.e. surveys, qualitative interviews) measurement tools for sustainability and capacity building of community partners.&nbsp;</li><li>Create and implement organization assessments to monitor capacity building and program outcomes.&nbsp;</li><li>Conduct regular asset mapping to determine gaps or overlaps in services and increase efficiency.&nbsp;</li><li>Prepare regular reports, outcomes, and maintain up-to-date documentation of program-related information.</li><li>Provide technical assistance to community partners.&nbsp;</li></ul></li><li>Reporting and Compliance&nbsp;<ul><li>Project management.&nbsp;</li><li>Grant reporting and monitoring as well as supporting grant applications.&nbsp;</li><li>Managing program budget, working alongside the COO and Director of Impact.&nbsp;</li></ul></li><li>Other duties as assigned.</li></ul>Qualifications:<ol><li>Bachelor's degree in a relevant field (master’s degree preferred)</li><li>Proficient in Microsoft Office Suite.</li><li>Strong project management skills and familiarity with project management tools. &nbsp;</li><li>Commitment to the mission and values of United Way.</li><li>Current California Class C driver’s license and verifiable automobile insurance.</li></ol>Required Skills, and Abilities:<ol><li>A passion for working with nonprofit organizations and the community, demonstrated through their work, extracurricular activities, or volunteering.</li><li>Strong facilitation/teaching skills (both in person and virtual in both large and small groups).</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Visionary thinker with the ability to inspire and lead a team.</li><li>Strong team orientation, positive attitude, integrity, self-motivation, and discipline.</li><li>Attention to detail, reliability, and organizational skills.</li><li>Ability to create content for both participant learning and for marketing and promotion of the work.&nbsp;</li><li>Extremely detail oriented. &nbsp;</li><li>Proven leadership experience in nonprofit management or a related field.</li><li>Demonstrated ability to adapt to evolving environments and navigate ambiguity.</li><li>Demonstrated commitment to diversity, equity, and inclusion.</li><li>Ability to assess the organization's needs and take initiative to meet those needs.&nbsp;</li><li>Ability to work independently, self-manage priorities and goals for projects, and consistently meet deadlines.</li><li>Ability to connect and create strong and lasting relationships with partners and cultivate trust as a subject matter expert and collaborator.&nbsp;</li></ol>Environmental Conditions:<ul><li>Indoors&nbsp;in a typical office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes.</li><li>Travel to offsite locations with exposure to noise, heat, and cold approximately.</li><li>Frequent computer use at designated workstation.&nbsp;</li><li>Frequently working at a fast pace with unscheduled interruptions.&nbsp;</li><li>Responsibilities may require an adjusted work schedule and evening/weekend hours to meet deadlines.&nbsp;</li><li>May occasionally move (walk or drive) from one work location to another.</li></ul>Physical Demands:<ul><li>Attendance and punctuality.</li><li>Mobility within the office.</li><li>Ability to walk, sit, stand, and climb stairs.</li><li>Ability to work in hot and cold environments.</li><li>Ability to lift 50 pounds.</li><li>Ability to drive a vehicle.&nbsp;</li></ul>Benefits and Compensation:&nbsp;<ul><li>Salary range is $70,00-$80,000.&nbsp;</li><li>Health benefits the first of the month following sixty (60) days of continuous employment.&nbsp;</li><li>401K option is available after ninety (90) days of continuous employment.&nbsp;</li></ul>Changes: This job description will be updated if duties and responsibilities change significantly.&nbsp; &nbsp;Job functions are subject to modification based on business necessity. Job functions are subject to modification based on business necessity. This job description lists typical examples of work and is not an exhaustive list of every daily duty required to meet core job requirements. An employee may be required to perform other duties not listed.ADA/FEHA:&nbsp;The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act.&nbsp;EEO:&nbsp;The Company is an equal employment opportunity employer.

Capacity Building Manager

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Desktop Support Specialist Reporting To: Director, IT 

 Department: IT Position: Full-Time/ Non-exempt 


Purpose of Position 
The Desktop Support Specialist will support the end-user computer needs for functionality, systems 
updates and hardware deployments. The role provides support to Orange County United Way teams by 
providing user assistance and training on both systems and applications used by the organization. 
End-user and system support is provided for both onsite and remote employees, the need to 
troubleshoot and fix problems will occur regularly using remote connectivity tools. 
The position will also be responsible for hardware and software deployments, inventory controls, user 
training on systems and applications. 
 

Key Duties and Responsibilities 
 • Provide desktop systems and user support to ensure required computer capabilities are 

available to all users 

 • Develop and provide systems and software training to the end-users 

 • Manage trouble tickets and ensure customer satisfaction 

 • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related 
hardware and software for local and remote users 

 • Develop and maintain an inventory of all IT desktops, components and equipment 

 • Maintain documentation on all desktop processes and procedures 

 • Ensure that application and system updates are in place 

 • Deploy, implement, troubleshoot and support the workforce environment 

 • Monitor the ongoing operation of the Windows environment 

 • Identify risk and challenges and implements corrective actions as needed 

 • Performs related work as assigned 

 
Core Competencies 

 • Proficient computer software and hardware troubleshooting skills 

 • Working knowledge of networking and troubleshooting skills 

 • Excellent communication skills (verbal and written) 

 • Ability to develop training materials, document processes, and procedures 

 • Demonstrated organizational skills with ability to manage multiple task simultaneously, meet 
and adapt to-fast paced support demands, demanding workload, and work with a diverse set of 
stakeholders. 

 • Exemplary interpersonal skills with the ability to interact and work with users 


 
 
Job Requirements /Technical Knowledge 

 • Skilled in Windows 10 environments 

 • Microsoft Office tools, Word, Excel, Outlook, Projects and Teams 

 • Networking and troubleshooting skills 

 • Computer software and hardware troubleshooting skills 

 • User desktop support 


Employment Standards 
 • Ability to work both remotely and onsite. 


Compensation 
 • $25.00 - $30.00 per hour. Competitive benefits. 

 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about inside 
the office to access file cabinets, records, and office machinery. Constantly operates a computer and 
other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 25 pounds. 
 

Send Resumes To: 
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Desktop Support Specialist

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

211 Program Manager 
	Full-time exempt position, reporting to the Senior Director of Programs 
	Salary range $66,560 to $68,000 annually, commensurate with background and experience 
	The position is based in Redding, CA. The company does not pay relocation costs 
	To apply, submit a cover letter and resume. 
	Application deadline is Friday, Feb. 16, 2024
The Mission and Opportunity
211 NorCal operates in Shasta, Tehama, and Siskiyou counties and provides free social services information and referrals to residents 24 hours a day, seven days a week, 365 days a year. The service is available through call, web (211norcal.org), and text services. Common referrals are for housing; food; utility assistance; counseling and addiction services; free or low-cost legal assistance, and transportation.
211 NorCal is experiencing growth due to increased awareness of the service; new contracts for outreach on specific health and child development issues; planned expansion to neighboring counties (for example, Plumas County service is envisioned within the next 12-18 months), and 211’s utility as an easy-to-remember number for public information during times of disaster. Because 211 is always “on,” and because its scope can encompass any social services need, possibilities for service and expansion abound.
United Way of Northern California (UWNC) operates 211 NorCal. The program is a central element of the agency’s mission to fight for the health, education, and financial stability of all residents, and to be there during times of crisis. Through the maintenance of the 2-1-1 database, UWNC connects with virtually all social services and emergency response agencies in the region. The continued effectiveness and expansion of 211 is critical to UWNC’s strategic future.
Job Summary
The 211 Program Manager will ensure operational excellence of the 211 social services helpline and its related services. The Program Manager will supervise the resource database team and oversee 211 NorCal’s relationship with its outsourced Call Center. Working closely with the UWNC President &amp; CEO, Senior Director of Programs, and the agency’s senior leadership team, the Program Manager will help shape strategic direction for the service, looking for new opportunities to expand mission and revenue. The 211 Manager will ensure effective communications and collaboration with key stakeholders including valued funders; the UWNC&nbsp;Board of Directors and its Community Impact Committee; the 2-1-1 Advisory Committee; state 2-1-1 provider networks; non-profit partners, and emergency response agencies.
Principal Job Responsibilities 
	•Supervise the 211 resource database specialist and database contractor; oversee the collection and maintenance of resources for the 211 NorCal database and the maintenance and development of the 211norcal.org website 
	•Coordinate updates to 211norcal.org; provide materials as needed to the web contractor 
	•Serve as the principal contact for the 211 Call Center and database software vendor 
	•Serve as the principal contact for 211 funders and program partners 
	•Coordinate effective communications and project implementation with partner agencies in Shasta, Tehama, Siskiyou, and Plumas County 
	•Working with senior leadership, develop and implement program goals for 211 with an eye toward innovative initiatives that advance the mission and provide revenue opportunities 
	•Working with the President &amp; CEO, Senior Director of Programs, and, as needed, the Chief Development Officer, locate and apply for grants and contracts 
	•Ensure all activities mandated by contract are executed and that contracted reporting is completed in a timely fashion 
	•Ensure drafting and implementation of marketing and communications efforts aimed at spreading awareness and mobilizing public support for 211 
	•Staff and support the agency’s 211 Advisory Committee 
	•Provide reports on usage of the service and other operational data on a regular and ongoing basis 
	•Respond quickly and decisively to ensure effective mobilization and utilization of 211 during times of crisis and disaster 
	•Represent the CEO, other agency leaders, and United Way as needed and assigned to community and sector events 
	•Other duties as assigned

	Key Skills, Attributes, and Competencies Desired 
	•Passion for community service 
	•Strong project management skills 
	•Entrepreneurial mindset; ability, willingness to think “out of the box” 
	•Thinks strategically; gathers and uses data effectively 
	•Goal oriented; outcomes driven 
	•Collaborative; operates effectively in a team 
	•Personable; builds and maintains relationships 
	•Ability to engage with and relate positively to diverse audiences 
	•Good negotiator 
	•Manages time well; ability to multi-task; tolerance for ambiguity 
	•Clear thinker and communicator 
	•Effective presenter 
	•Poised and resilient
Qualifications 
	•Minimum Bachelor’s degree, or equivalent work experience, in health and human services, business administration, public administration, or related fields. 
	•Minimum three years experience in the non-profit field, or in government or private-sector work that intersects with social issues. 
	•At least two years of management/supervisory experience. 
	•Proven track record of working with multiple agencies or entities to accomplish mutual objectives. 
	•Knowledge of regional social service issues and agencies is a plus. 
	•Bilingual/multilingual is a plus. 
	•Experience with a call service, call center, and/or helpline is a plus. 
	•Able to work on a keyboard comfortably through an eight-hour shift. 
	•Able to lift up to 15 pounds.

	United Way of Northern California offers medical, dental, and health benefits; paid vacation and sick time; 12 paid holidays per year; company-paid life insurance, 401k Retirement Savings Program, and an Employee Assistance Program.

	This position involves occasional travel and occasional work beyond normal business hours.

	United Way of Northern California is an Equal Opportunity Employer.

	All UWNC employees are required to have been vaccinated against COVID-19.

	Commitment to Diversity and Anti-Racism 
	United Way of Northern California is strongly and deeply committed to principles of diversity, equity, inclusion, and anti-racism. We provide equal employment opportunities to all applicants without regard to race, ethnicity, religion, creed, color, nationality, gender, gender identity, genetic information, sexual orientation, age, ancestry, physical or mental disability, medical condition, and marital status. We do not tolerate discrimination or harassment in any form.

	We strive to ensure that our staff and our volunteers – including volunteer leadership on our Board of Directors and its committees – reflect the diversity of the communities we serve.

	Our policy is to treat all with dignity and respect, including – but not limited to – staff, volunteers, clients and prospective clients, colleagues at other non-profits, donors, employees of government agencies and businesses, people attending our events, and members of the public in general.

United Way of Northern California

211 Program Manager

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES 
	Reporting to the Interim VP of Operations and Administration, this position is responsible for the physical and digital infrastructure at United Way, including maintenance and security of the property, management of tenants, and oversight of information technology vendors and systems. Building and parking lot are owned by United Way and include office space for United Way staff and tenants, community event spaces, and warehouse space. This position supervises the Office Manager and the Facilities Coordinator.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Ensure United Way’s physical property, telecommunications systems, and information technology are well-maintained and meet the needs of staff, tenants, and community members.</li>
<li>Proactively ensure ongoing maintenance and security of building and parking lot. Maintain prioritized list of maintenance needs. Ensure that items are assigned and completed in a timely and cost-effective manner, and communicated to appropriate stakeholders.</li>
<li>Provide oversight to community spaces and warehouse, creating and reinforcing guidelines for use so that all users can keep the spaces organized and ready for use at all times.</li>
<li>Manage processes and policies related to building tenants (long term contract as well as event groups), with the goal of a fully-leased property.</li>
<li>Oversee procurement and vendor relationships related to building maintenance and security as well as telecom services and information technology. Assess vendors and systems regularly to ensure alignment with UW’s needs. Regular vendors include, but are not limited to, janitorial, security, and IT support.</li>
<li>Manage budget for facilities and technology equipment purchase, maintenance, and contracts. Ensure timely processing of all relevant receivables and payables.</li>
<li>Maintain availability to staff for basic IT support such as troubleshooting equipment, and determining appropriate vendor for escalation as needed.</li>
<li>Manage the renewal of relevant property and liability insurances; report and track claims as needed.</li>
<li>Maintain good working relationship with relevant licensing and government agencies.</li>
</ul>Supervisory Responsibility
This position will oversee two internal staff as well as external IT, security, janitorial and vendor contracts.
Physical Demands
At times, this position may include periods of extended physical activity such as walking, climbing, stooping, kneeling, and bending to inspect all aspects of the property, including technology equipment. Position at times requires the ability to lift up to approximately 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Facilities management skills: ability to assess and complete basic maintenance, building, and repair tasks; knowledge of equipment, supplies, and materials used in commercial property maintenance; general understanding of plumbing, HVAC, electrical, security, etc.</li>
<li>IT skills: knowledge and understanding of standard office hardware and software systems; ability to troubleshoot hardware and software; experience with software and IT support vendors; ability to support users and suggest appropriate steps for resolution.</li>
<li>Ability to manage vendors, contracts, and budgets.</li>
<li>Ability to exercise good judgment, manage time effectively to solve problems and take initiative, assign tasks and projects to appropriate parties, and respond appropriately to changing circumstances and priorities.</li>
<li>Ability to develop and maintain relationships with multiple internal and external individuals.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Strong computer skills including Microsoft Office and cloud-based systems.</li>
<li>Fluency in English required, with strong written and oral communication skills.</li>
<li>Ability to multitask and work under tight deadlines in a fast-paced office environment.</li>
<li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.</li>
<li>Preferred but not required is experience managing tenants within a commercial office building.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Associate degree or equivalent from two-year college or technical school.</li>
<li>A minimum of 5 years relevant facilities experience with at least 1 year IT support experience.</li>
<li>Combination of experience and education.</li>
<li>Supervisory experience is strongly preferred.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

Director of Facilities and IT

United Way of Santa Barbara County seeks a F/T Development Executive (DE) to provide relationship management for various corporate and workplace-based efforts. The DE will manage a portfolio of 60+ workplace relationships and partner in several general fundraising efforts. The ideal candidate will be a passionate, energetic, team-oriented individual with a four-year college degree and at least 1 year of fundraising experience. The DE will increase United Way’s exposure in Santa Barbara County and help advance its mission. The ideal candidate will be a highly organized and self-driven individual with a demonstrated track record in fundraising and the ability to multitask and manage multiple deadlines. Excellent oral and written skills are required. Intermediate skills with Microsoft Office, Excel, Outlook, and PowerPoint are required. Experience with databases desired. The compensation package is competitive.&nbsp;

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