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If you are a detail-oriented and mission-driven professional who thrives at the intersection of logistics and disaster recovery, then United Way of Asheville and Buncombe County is where you need to be. The Buncombe County Long-Term Recovery Group (BCLTRG) Construction Lead plays a critical part in ensuring community members receive timely, coordinated, and safe home repairs and rebuilds.&nbsp;The&nbsp;<a href="http://buncombeltrg.org" target="_blank">BCLTRG&nbsp;</a>is a collaborative network of nonprofits, faith-based organizations, government agencies, and community partners working together to support equitable, coordinated disaster recovery following Hurricane Helene. Operating through a committee-led structure, the BCLTRG aligns resources, shares information, and streamlines services to ensure that individuals and families across Buncombe County, particularly those most impacted, can access the support they need to rebuild and recover.&nbsp;This position is a grant-funded position through December 2026 with the hope to extend past this date based on available funding. The goal for the BCLTRG is for it to become an independent non-profit organization. This position would, in the future, transition to direct employment with the BCLTRG.As the BCLTRG Construction Lead, you’ll manage the planning, coordination, and execution of home repair and rebuilding projects for community members. You'll collaborate closely with case managers, volunteer organizations, contractors, and community partners to ensure projects move efficiently from intake to completion, while centering the dignity and needs of each household served. This role combines strategic thinking and day-to-day problem solving, and offers the opportunity to build a community-based recovery model that is both responsive and resilient.KEY RESPONSIBILITIES&nbsp;Project Intake &amp; Construction Workflow<ul><li>Manage the full lifecycle of repair and rebuild projects with partner agencies referred through Disaster Case Management, from intake to final inspection.</li><li>Maintain a real-time tracking system for all clients in need of construction support.</li><li>Develop clear and itemized scopes of work and cost estimates to inform resource planning and partner coordination.</li><li>Provide cost estimate documentation for each case to support funding decisions and volunteer deployment planning.</li><li>Ensure all construction-related communication with clients is timely, respectful, and trauma-informed.</li></ul>Site Oversight &amp; Documentation<ul><li>Conduct on-site visits to assess work quality, safety, and compliance with applicable codes and permits.</li><li>Maintain required documentation, including before/after photos, signed agreements, and progress notes.</li><li>Ensure alignment with all funder and program reporting requirements.</li><li>Flag and troubleshoot scope changes, quality concerns, or delays in partnership with the Construction Committee.</li></ul>Partner Coordination &amp; Resource Logistics<ul><li>Coordinate with the Volunteer Committee, nonprofit rebuild organizations, and licensed contractors to match projects to capacity and manage construction schedules for timely, efficient progress.</li><li>Develop and manage construction schedules to ensure timely progress and efficient use of labor and resources.</li><li>Identify and help fill resource gaps by coordinating with the In-Kind Committee, maintaining awareness of available materials and volunteer capacity, and ensuring timely delivery of supplies to job sites.</li></ul>Committee Facilitation &amp; Interdepartmental Coordination<ul><li>Serve as staff liaison to the BCLTRG Construction Committee, help schedule meetings, prepare agendas, and document decisions and action items.</li><li>Collaborate closely with the Case Management Lead, Program Manager, and other staff to ensure a unified, survivor-centered recovery system.</li><li>Participate in BCLTRG-wide team meetings and strategy discussions to ensure consistency and accountability across programs.</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>At least 3 years of experience in construction project management, disaster recovery, housing rehabilitation, or a related field</li><li>Demonstrated understanding of residential construction processes, including assessment, permitting, and inspection</li><li>Experience coordinating construction logistics in multi-partner environments</li><li>Commitment to the&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and other Requirements<ul><li>Strong organizational skills and ability to manage multiple construction projects with varying timelines</li><li>Technical proficiency with computers, Google Workspace (Gmail, Docs, Drive, Sheets) and strong ability to learn and use a variety of other platforms (e.g.,Salesforce)</li><li>Familiarity with safety standards, building codes, and permitting processes applicable to Buncombe County</li><li>Ability to read, interpret, and review construction assessments, scope of work documents, and cost estimates</li><li>Comfort with conducting site visits and documenting progress with photos and written notes</li><li>Effective interpersonal communication skills across diverse audiences, including clients, contractors, volunteers, and staff</li><li>Ability to troubleshoot and respond quickly to shifting needs, delays, or project complications</li><li>Comfortable working in a fast-paced, hybrid work environment with both field and administrative responsibilities</li><li>Ability to communicate (oral and written) in English</li><li>Commitment to equity, trauma-informed practices, and community-centered recovery</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li></ul>Nice to Have<ul><li>Prior experience working with or within a Long-Term Recovery Group (LTRG), VOAD network, or community-based disaster response</li><li>Familiarity with FEMA, SBA, or HUD recovery programs and funding sources</li><li>Background in construction estimating or quality assurance for home repair</li><li>Experience working with volunteer rebuild teams</li><li>Bilingual (Spanish/English) proficiency</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:&nbsp;&nbsp;<ul><li>Sit, stand, walk, and traverse uneven terrain at construction sites</li><li>Reach with hands and arms; use finger and hand motion to operate tools, devices, and computers</li><li>Talk and hear in a variety of environments, including job sites and meeting settings</li><li>Drive to and from work sites and partner locations across Buncombe County</li><li>Close vision, distance vision, color vision, depth perception, and the ability to adjust focus</li><li>Moderate physical activity required, including site walk-throughs and occasional lifting or transporting of lightweight materials up to 30 pounds.&nbsp;</li><li>Work is split between office settings and outdoor job sites, including homes under construction or repair.</li><li>Required to wear steel-toed shoes when onsite at construction or repair sites.&nbsp;</li><li>Exposure to typical job site conditions such as noise, dust, and changing weather</li><li>Occasional evening or weekend hours may be required for meetings or volunteer coordination</li><li>Moderate level of stress may result from project deadlines, shifting priorities, and field-based challenges</li><li>Moderate mental and visual fatigue may occur during periods of detailed documentation or computer-based reporting</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office, remote, and community settings (e.g., visiting job sites, attending local events, and potentially attending relevant conferences and/or regional or statewide gatherings). As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days, and then the schedule can be modified based on conversations with the supervisor.Reports To:&nbsp; Helene Recovery Initiatives DirectorSupervises:&nbsp; 0Hours: 40/week&nbsp;Hiring Range and Benefits:&nbsp;$55,000-62,000 annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), we cover 100% employee premiums for health, dental and vision insurance benefits and life and disability insurance, and pay a majority of dependent health premiums, self care fund, and coaching and support.United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law

UWABC Office

United Way of Asheville and Buncombe County

Construction Lead

If you love working in a strong team environment, are an effective organized communicator, enjoy building relationships with others with a passion for equity-centered philanthropy, then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Grants and Resource Development Project Manager is part of the Resource Development team and works closely with the Associate Director of Grants, other departments, donors, and volunteers while holding true to UWABC’s long-term strategic vision.Position responsible for supporting the growth of the grants portfolio, managing UWABC’s direct mail campaign, engaging individual donors through an affinity group, and supporting the Resource Development department with various projects.&nbsp;&nbsp;<h3>Key Responsibilities</h3>Assist Associate Director of Grants (ADG) with grant writing, management, reporting&nbsp;<ul><li>Conduct research to identify potential funding opportunities aligned with organizational goals</li><li>Support the ADG with drafting, editing, and submitting compelling grant proposals and letters of inquiry</li><li>Maintain a calendar of grant deadlines, ensuring timely submissions and follow-ups</li><li>Monitor grant budgets and prepare progress reports for funders as required</li><li>Collaborate with program teams to gather data and outcomes for grant reporting</li></ul>Manage Direct Mail program<ul><li>Coordinate the development and execution of the annual direct mail campaign</li><li>Collaborate with vendors to ensure timely production and distribution of appeals</li><li>Contact vendor to obtain updated addresses for donors and update data in CRM</li><li>Analyze campaign results and recommend strategies for improvement</li></ul>Affinity Group Leadership<ul><li>Manage one donor affinity group by providing leadership, strategy development, and event execution</li></ul>Lead All Donor Acknowledgements<ul><li>Prepare personalized thank-you letters for donors per the timeline and UWABC brand standards</li><li>Update digital acknowledgement templates annually</li><li>Work with Resdev team to secure volunteer signatures</li><li>Oversee donor acknowledgement SOP</li></ul>Portfolio Support for Resource Development Staff&nbsp;<ul><li>Assist other Resource Development staff with updating donor profiles, conducting donor research, and developing donor packets for individual donor visits (portfolios)</li><li>Support&nbsp; team with event planning and stewardship activities</li><li>Assist with special projects and initiatives as assigned by supervisor</li><li>Work cross-departmentally to address time-sensitive priorities effectively</li><li>Participate in United Way events and experiences as scheduled or requested</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s degree and 2 years of professional experience in the nonprofit sector related to grant coordination, fundraising, and project coordination; or an equivalent combination of education and experience.</li><li>Excellent editing skills and attention to detail.</li><li>Experience working in deadline-driven environments.</li><li>Commitment to&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">UWABC's guiding principles</a> and ability to model those principles&nbsp;</li></ul>Technical Skills, Abilities, and Other Requirements<ul><li>Proficient with computers and software, including Google Suite and MS Office</li><li>Ability to learn and use a variety of other software platforms (e.g., Zoom, Asana, CRM)</li><li>Ability to manage multiple priorities, maneuver complex work environments, engage in planning and problem-solving, and execute details</li><li>Demonstrated ability to use discretion and independent judgment and/or action in evaluating situations and making decisions</li><li>Ability to communicate (oral and written) with coworkers, donors, vendors, service providers, and the community in a clear, service-oriented, and professional manner</li><li>Excellent writing, communication, and presentation skills</li><li>Holds self and other team members accountable for achieving results</li><li>Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy</li></ul>Nice to Have<ul><li>Prior experience working within a United Way</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms</li><li>Talk and hear</li><li>Use finger and hand motion, including keyboarding</li><li>Use close and distance vision, depth perception, and adjust focus</li><li>Moderate stress level caused by tight deadlines</li><li>Use a computer for extended periods</li><li>Interact in an office environment that contains a moderate amount of noise</li><li>Lift up to 20 lbs.</li><li>Drive a vehicle within the region</li></ul>This position is exempt from overtime regulations. This position is based in our office in Asheville, NC for at least 70% of the schedule. After an orientation period and if the work allows, this position may choose to work remotely for up to 30% of the schedule.Reports To:&nbsp;Associate Director GrantsSupervises: 0Hours: 40/weekHiring Range and Benefits: $50,000 to $55,620&nbsp; annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental, and vision insurance benefits and self-care fund, life and disability insurance, and coaching and supportUWABC covers 100% of employee medical, dental, vision, short/long-term, and group term life insurance premiums and a majority of dependent premiums. &nbsp;We also contribute funds to a Health Reimbursement Account among other benefits.&nbsp;United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Grants and Resource Development Project Manager

If you love building and maintaining relationships, organizing and collaborating with a variety of groups, and know how to “get things done,” then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Community School Coordinator at Asheville Middle School is part of UWABC’s Community Schools team and works 4 of 5 days onsite at Asheville Middle.&nbsp; The Coordinator works in concert with the school principal, parents, community leaders and other UWABC staff to promote the school’s vision and the school improvement plan through strengthening the&nbsp;<a href="https://learningpolicyinstitute.org/sites/default/files/product-files/Community_Schools_Effective_INFOGRAPHIC.pdf" target="_blank">four pillars of an effective community school</a> while holding true to UWABC’s long-term strategic vision.Position is responsible for supporting student academic achievement by addressing barriers to necessary services and supports, promoting active family and community engagement, and enabling more efficient and effective use of key resources.&nbsp; &nbsp;KEY RESPONSIBILITIESFacilitate a Community School Assets and Needs Assessment<ul><li>Lead community conversations and surveys with key stakeholders</li><li>Collaborate with School Partnerships Manager and data staff on data analysis, visualization and communication to the school community, partners, and UWABC staff&nbsp;</li><li>Utilize the assessment to guide the work of the Resource Team, including potential program investments&nbsp;</li></ul>Resource Team and Supports<ul><li>Develop, convene, and guide the Resource Team to align the work with school improvement goals, asset and needs assessment findings, and community school strategies and initiatives</li><li>Maintain Resource Rooms</li><li>Partner with UWABC departments to build capacity of the Community Schools initiative</li></ul>Support the School’s Student Success Planning Team<ul><li>Serve on key school teams focused on student attendance, behaviors and academic performance</li><li>Represent community-based organizations and individual volunteers at the school level</li><li>Build capacity and infrastructure to link students with beneficial services</li><li>Share best practices between the school and community-based organizations and volunteers&nbsp;</li></ul>&nbsp;Support Student Achievement<ul><li>Work with school administration and staff to create a positive learning environment</li><li>Identify and connect students to quality in-school and out-of-school time programs and volunteer services</li><li>Support transition year initiatives&nbsp;</li></ul>Support School Faculty and Staff<ul><li>With support of UWABC’s Community Engagement Team, train and coordinate volunteers to support before, during and after-school priorities</li><li>Serve on pertinent school teams such as the School Improvement Team</li><li>Promote faculty and staff appreciation efforts&nbsp;</li></ul>Engage and Support Parents and Families<ul><li>Work with school administration and staff to create a welcoming environment for parents and families</li><li>With support of the Family and Community Engagement Manager, host weekly Community Nights and other family events</li><li>Co-create, promote and coordinate family and community engagement opportunities</li></ul>Serve as an active member of the Asheville Buncombe United for Youth (U4Y) Network<ul><li>Participate in U4Y check-in meetings and professional development</li><li>Share relevant U4Y information and strategies with school faculty, staff and volunteers</li></ul>Partnerships, Data Evaluation, and Continuous Quality Improvement&nbsp;<ul><li>Collect and organize required data&nbsp;</li><li>Communicate progress toward Resource Team and Community School goals</li><li>Support partnership protocols and agreements in conjunction with the Community Partnerships Director</li><li>Write and produce reports required by UWABC, grantors, school district and U4Y</li></ul>Other Related Duties and Responsibilities<ul><li>Provide programmatic supervision to an assigned intern(s) from a local university&nbsp;</li><li>Manage an operations budget</li><li>Serve on relevant UWABC committees and community groups/collaboratives</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.&nbsp;Minimum Requirements<ul><li>Bachelor’s Degree in Education or Social Service or other related field,&nbsp;or&nbsp;an equivalent combination of education and experience</li><li>Experience in education and/or youth development</li><li>Demonstrated ability to work in a complex and collaborative environment with cross-sector teams and partners</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li><li>Commitment to the&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and Other Requirements<ul><li>Proficient with software, including Google Suite (or similar programs) and strong ability to learn and use a variety of other platforms (e.g.Airtable, Asana)</li><li>Demonstrated ability to quickly learn and use a variety of software platforms and new skills</li><li>Ability to review and critique multiple organizational sets of data, both qualitative and quantitative</li><li>Understanding of the public education system and youth service organizations</li><li>Experience leading diverse, interagency teams and/or workgroups working toward a common goal</li><li>Previous experience with volunteer management, program development and evaluation</li><li>Skilled in public speaking</li><li>Work well independently and on teams</li><li>Comfort facilitating complex conversations both 1:1 and in groups of all sizes</li><li>Ability to work in a complex and collaborative environment with schools and partners</li><li>Experience handling sensitive &amp; confidential information</li><li>Holds self and other team members accountable for achieving results</li><li>Prior experience implementing events&nbsp;</li></ul>Nice to Have<ul><li>Multilingual abilities</li><li>Understanding of Asheville and Buncombe County school systems and youth service organizations</li><li>Experience with any of the following (or similar): Salesforce, Airtable, PowerBI, and PowerSchool or other school data/information systems</li></ul>Work Environment The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Use finger and hand motion</li><li>Must occasionally lift and/or move objects up to 20 pounds&nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus</li><li>Moderate level of stress caused from tight deadlines&nbsp;or work focused on equity in education</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time</li><li>Regular work in the community at meetings and events</li><li>Occasional work outside of normal business hours</li><li>Drive a vehicle within the region</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations.&nbsp;Typical work hours at the school are 7:30 AM-4:00 PM but may vary each week depending upon evening (and sometimes weekend) family and community engagement events.Reports To: School Partnerships ManagerSupervises: 1 or more internsHours:&nbsp;40/weekSalary and Benefits: $48,000 to $53,560 annually plus full benefits, including: paid vacation, sick and personal leave; employer contributions to 401(k); contributions to health, dental and vision insurance benefits; self-care fund, life and disability insurance; and coaching and support.UWABC pays for 100% of medical, dental, vision, short/long-term disability and group term life insurance premiums and a majority of dependent medical, dental, and vision premiums. &nbsp;We also offer funds for a Health Reimbursement Account among other benefits.&nbsp;United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Community School Coordinator- Asheville Middle School

If you are detail-oriented, are knowledgeable of accounting systems and processes, have a coaching mindset, take initiative, and are analytically driven to solve complex issues, then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Senior Finance Manager is part of the Finance and Operations team, and must enjoy coaching, developing and/or maintaining processes, and utilizing data while holding true to UWABC’s long-term strategic vision.Position is responsible for leading all day-to-day accounting operations, with functional responsibility for accounting, accounts receivable, accounts payable, and grants administration. Responsibilities also include production of financial reports; proper maintenance of accounting records; accurate processing of financial transactions; and administration of a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the organization’s reported financial results, and ensure that reported results comply with generally accepted accounting principles (GAAP), adhere to grants management standards, and result in acceptable audits.&nbsp;KEY RESPONSIBILITIESGeneral Accounting, Accounts Payable and Accounts Receivable:<ul><li>Document and coordinate implementation of accounting systems and accounting control procedures.&nbsp; Improve current processes and implement new systems for general accounting.&nbsp; Make recommendations regarding the accounting of assets, reserves, and expenditures.&nbsp;</li><li>Maintain daily review and control of the following areas: general ledger, accounts payable, accounts receivables, expense reports, and billing.</li><li>Ensure that all financial transactions are processed accurately, in a timely manner, and in accordance with generally accepted accounting principles.</li><li>Develop, implement, and review processes and controls that are current best practices related to transaction processing.</li><li>Manage, oversee, process (as appropriate) revenue, fixed assets, cash, bank reconciliations, and allocations. Act as backup for processing all of the following transactions: accounts payable, expense and credit card management and reconciliation.</li><li>Perform month-end closing procedures, including overhead allocations, account reconciliations, and updating schedules.</li><li>Stock transactions.</li><li>A/R coordination with team (including Collections).</li><li>A/R other sources (contracts for programs/services revenue).</li></ul>Reports:<ul><li>Prepare financial statements and other reports as scheduled, and analyze financial information detailing assets, liabilities and capital to summarize and interpret financial positions.</li><li>Provide and interpret financial reports to managerial staff, recommending further courses of action.&nbsp;</li><li>Prepare, review and distribute monthly reports, funder reports and others to departments.</li><li>Lead on United Way Worldwide annual database survey.</li></ul>Grant Management:&nbsp;<ul><li>Work with project team leaders to comply with funder’s terms and conditions, manage deliverables, monitor spending, request amendments, and plan spend-out.</li></ul>Budget:&nbsp;<ul><li>Assist with the budget annually.</li><li>Calculate variances from the budget and report significant issues to management.</li></ul>Audit:&nbsp;<ul><li>Prepare and assist with developing audit schedules for the annual audit.</li><li>Serve as a liaison with auditors to ensure appropriate monitoring of organization finances is maintained.<ul><li>Interact with independent auditors, provide support for year-end audit, and assist in the preparation of the IRS Form 990. Gather 990 and 990T information for the annual tax return.</li></ul></li><li>Monitor compliance with generally accepted accounting principles (GAAP), United Way Worldwide guidelines, industry best practices, and organization procedures.</li><li>Document and address issues requiring attention and/or further discussion.&nbsp;</li></ul>Staff Supervision:<ul><li>Supervise Finance staff and provide guidance and coaching as needed&nbsp;</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s degree in finance, business, accounting, or related field and&nbsp;a minimum five years of accounting experience or an equivalent combination of education and experience&nbsp;</li><li>Two or more years of supervisory experience</li><li>Excellent editing skills and attention to detail</li><li>Experience working in deadline-driven environments&nbsp;</li><li>Commitment to&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">UWABC's guiding principles</a> and ability to model those principles</li></ul>Technical Skills, Abilities, and Other Requirements<ul><li>Proficient with computers and software, including Google Suite</li><li>Operational knowledge, experience and fluency with accounting software.</li><li>Intermediate to advanced knowledge and application of Microsoft Office Suite programs.</li><li>Ability to learn and use a variety of other software platforms (e.g. Zoom, Asana, CRM)</li><li>Experience with general ledger, bank reconciliations, accounts payable, accounts receivable, payroll, sales tax and financial reporting.</li><li>Ability to see the interconnectivity of finance functions and responsibilities to staff and organization.</li><li>Ability to build strong relationships and communicate (orally and in writing in English) with internal and external stakeholders in a clear, service-oriented and professional manner.&nbsp;</li><li>Ability to influence, negotiate, and manage contentious issues to resolution.</li><li>Requires basic mathematical skills of addition, subtraction, multiplication and division.&nbsp;Ability to compute rate, ratio, percent and draw and interpret graphs.</li><li>Requires highly developed analytical skills with the ability to solve routine problems within standardized policies and procedures. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.&nbsp;</li><li>Independent initiative and decision-making skills under both specific and general supervision.</li><li>A successful track record in setting priorities, adhering to strict timelines, multi-tasking; organization (including attention to detail).</li><li>Ability to coordinate and modify projects from conception to implementation, and occasionally working with both internal and external stakeholders.</li><li>Demonstrated ability to engender the trust and confidence of others, and maintain confidential information.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>Nice to Have<ul><li>Working knowledge of non-profit accounting principles and standards, including GAAP.</li><li>Prior working knowledge of QuickBooks and Bill.com.</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear.</li><li>Use finger and hand motion.</li><li>Must frequently lift and/or move objects up to 15 pounds.&nbsp;&nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.</li><li>Moderate level of stress caused from tight deadlines.</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time.</li><li>Occasional work outside of normal business hours.</li><li>Moderate office noise level.&nbsp;</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office, remote, and community settings.&nbsp; As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days and then, the schedule can be modified based upon conversation with the supervisor.Reports To: VP of Finance and OperationsSupervises:&nbsp; 2-3Hours: 40/week&nbsp;Hiring Range and Benefits:&nbsp;$60,000 - $65,000&nbsp;&nbsp;annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits and self-care fund, life and disability insurance, and coaching and support.United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Senior Finance Manager

If you thrive at the intersection of data systems and people, this role may be for you.&nbsp; United Way of Asheville and Buncombe County (UWABC) is seeking a collaborative, tech-savvy professional to lead our organization-wide CRM transition and drive internal data strategy with an eye toward long-term stewardship of organizational technology tools.&nbsp; As part of the Finance and Operations team, this role is instrumental in implementing our new Salesforce-based CRM system, managing complex data types, and ensuring long-term data integrity in partnership with departments across the organization.&nbsp; The ideal candidate brings hands-on experience with CRM implementation, and excels at training staff, designing user-friendly workflows, and analyzing data to support strategic decision-making.&nbsp; Just as essential as your technical expertise are your communication and relationship-building skills - you’ll work closely with cross-functional teams at all levels, many of whom have varying levels of comfort with technology.&nbsp;&nbsp;Responsible for overall CRM implementation, data quality, including the development of data standards and other strategies that optimize efficiency and enable proactive strategic decision-making across all departments. Works with an assigned point of contact in each team regarding team needs, data integrity, reporting needs, and training.&nbsp; Partners closely with the Director of Data and Evaluation, a position located in our Community Impact department.Over time, this position is expected to evolve into a key resource for organization-wide technology management and adoption. While initial focus is on CRM success, the role will gradually expand to include other platforms used in daily operations (e.g. Asana, Airtable) and later, support for fiscal technology planning and coordination.KEY RESPONSIBILITIESDatabase Implementation&nbsp;<ul><li>Gain expertise in this instance of the Salesforce system through vendor training and analyze UWABC data needs from prior assessments.</li><li>Lead CRM database implementation, including planning, execution, data migration, and technical deployment, in partnership with the CRM vendor.</li><li>Modify and maintain the project plan, incorporating timelines, resource allocation, risk management, and change management/stakeholder communication.</li><li>Engage end-users for continual requirements gathering/revisions to design custom workflows ensuring effective and collaborative utilization of CRM.</li><li>Design and implement data migration strategies, resolving data conflicts, establishing naming conventions and ensuring data integrity.</li><li>Conduct system testing, resolve data conflicts/technical issues, and ensure user training completion.</li><li>Establish a ticketing system for ongoing CRM support.</li></ul>Database Administration<ul><li>Develop and deliver ongoing CRM training (e.g. monthly cadence) and support for end-users, ensuring minimal disruption to organization operations.</li><li>Establish and enforce data quality standards, including data cleansing and validation.</li><li>Generate reports and dashboards to track KPIs and provide CRM usage insights.</li><li>Maintain database security, integrity, and backup/recovery procedures.</li><li>Manage/help implement API integrations with other organizational systems.</li><li>Perform routine database maintenance and optimize system performance.</li><li>Manage vendor relationships and evaluate CRM enhancements.</li><li>Document CRM processes, procedures, and configurations.</li><li>Assess and adapt Salesforce database specifications for future organizational needs.</li><li>Maintain current knowledge of database management trends and best practices.</li><li>Collaborate with departments to refine system functionality and improve user experience.</li><li>Establish and enforce data governance standards, including data removal strategies.</li><li>Ensure donor data integrity standards are met in collaboration with relevant staff.</li><li>Develop CRM communication templates with Marketing Communications and other teams.</li><li>Analyze data for stakeholder segmentation and targeted outreach.</li><li>Generate and distribute mailing lists and custom reports.</li><li>Lead the Internal Data/Tech work group to ensure data integrity policy and&nbsp;processes are developed and followed according to agreed upon timelines and in accordance with current law (e.g. cleaning up bounced emails).</li><li>Provide back-up support regarding IT operations as needed such as the IT work request form, asset management, troubleshooting (once CRM is implemented, this role would lead these tasks)</li><li>Perform other assigned duties.</li></ul>Future Platform Leadership &amp; Tech Alignment<ul><li>In the second phase of this role (after CRM implementation), support and train staff on other organization-wide tools such as Asana, Airtable, and internal collaboration platforms.</li><li>Partner with team leads to streamline workflows and improve organizational tech adoption beyond CRM.</li><li>Contribute to planning and implementation of fiscal tech tools, including hardware/software procurement and tech budgeting, in collaboration with the Finance and Operations team.</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s degree and 4 years of professional experience related to software implementation and database management or an equivalent combination of education and experience&nbsp;</li><li>Strong ability to translate technical concepts into clear, accessible language and engage non-technical staff in understanding, adopting, and using technology or data systems</li><li>Detail-oriented, with strong organizational, analytical, and planning skills</li><li>Ability to communicate (oral and written) with coworkers, vendors, and service providers in a clear, service-oriented and professional manner</li><li>Advanced skills with Salesforce or other database platforms</li><li>Commitment to&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">UWABC's guiding principles</a> and ability to model those principles</li></ul>Technical Skills, Abilities and other Requirements<ul><li>Advanced understanding of IT systems, applications and integration&nbsp;</li><li>Thorough understanding of file structures and design, information retrieval techniques, file access methods, and database controls and standards.</li><li>Advanced knowledge of Salesforce and other software, including Google Suite, and strong ability to learn and use a variety of other platforms (e.g., Airtable, PowerBi, Asana)</li><li>Ability to manage multiple priorities, maneuver complex work environments, and engage in planning</li><li>Experience handling sensitive &amp; confidential information</li><li>Ability to collaborate in a cross-functional environment</li><li>Experience in negotiating, monitoring and renewing vendor contracts</li><li>Ensure compliance with contractually obligated technology requirements</li><li>Holds self and other team members accountable for achieving results</li><li>Prior project management experience</li><li>Prior software implementation experience</li><li>Prior experience training stakeholders to use technology</li></ul>Nice to Have<ul><li>Previous experience working within a United Way</li><li>Previous experience working within a nonprofit organization</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Prolonged periods of sitting at a desk and using a computer</li><li>Use finger and hand motion</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus</li><li>Moderate level of stress caused by tight deadlines</li><li>Moderate levels of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time&nbsp;</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office and remote.&nbsp; As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days, and then the schedule can be modified based on conversations with the supervisor.Reports To:&nbsp; Vice President of Finance and OperationsSupervises:&nbsp; 0Hours: 40/weekHiring Range and Benefits:&nbsp;$60,000 - $65,000&nbsp;annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits, life and disability insurance, and coaching and support.

CRM Success Manager

Title: President&nbsp;Job Type: Full Time, Exempt&nbsp;Reports to: Board of Directors&nbsp;Expected Start Date: August 4, 2025&nbsp;About United Way of Alamance County:&nbsp;For more than 95 years, we have partnered with local agencies to co-create solutions to meet people’s most pressing needs. From strengthening local resilience and encouraging civic engagement to advancing financial security and stable housing, we are working towards a future where every person can reach their full potential. We take a comprehensive approach, actively listening and responding, to help those that call our county home by mobilizing the right resources at the right time to navigate current challenges and build a better tomorrow.&nbsp;Position Summary:&nbsp;The President of United Way of Alamance County provides visionary leadership, strategic direction, and operational oversight to advance the organization’s mission. This position leads fundraising initiatives, manages three staff members, oversees program development, fosters board engagement, and ensures organizational sustainability, all while embodying the values and founding spirit of United Way to create lasting positive change throughout Alamance County. The President must build trust in the United Way brand and its relevance in the community, have a high level of expertise in nonprofit management, a thorough understanding of organizational dynamics, and the ability to define and deliver meaningful, measurable impact. Being a mission-driven, collaborative, innovative, equity-minded leader that can leverage relationships, develop intentional partnerships, and build networks is essential for success in this role.&nbsp;Key Functions:&nbsp;Organizational Management<ul><li>Establish and maintain best practices across all organizational functions including strategic planning and decision making, financial management, program design and evaluation, and operational efficiency</li><li>Partner with Board of Directors and staff to develop, deploy, and monitor organization’s strategic plan and annual goals with measurable outcomes</li><li>Serve as the primary brand ambassador and spokesperson, community convener, strategic partner, and thought leader across multiple sectors</li><li>Ensure organizational compliance with industry best practices, United Way Worldwide membership certifications, local and federal regulatory requirements to maintain ethical standards and operational excellence</li></ul>Fundraising &amp; Financial Management<ul><li>Create and implement a comprehensive fundraising strategy with specific revenue goals, including workplace giving, individual giving, major gifts, grants, and special events</li><li>Lead revenue diversification efforts to achieve fundraising goals using knowledge of philanthropic landscape and fundraising best practices</li><li>Provide strategic financial management, including budgeting, forecasting, and fiscal oversight to ensure organizational sustainability</li><li>Promote accountability and integrity in financial stewardship to build trust with stakeholders and sustain long-term fiscal health</li><li>Program Development</li><li>Collaborate with staff to design, implement, and evaluate new and existing programs that align with the organization’s mission and address community needs</li><li>Develop innovative, impactful initiatives that drive measurable outcomes and promote positive change</li><li>Oversee continuous improvement of program strategies to enhance effectiveness, scalability, and community engagement</li><li>Ensure programs comply with funding requirements while fostering partnerships to maximize reach and impact</li></ul>Staff &amp; Board Development<ul><li>&nbsp;Lead comprehensive human resource initiatives, including annual performance evaluations, staff succession planning and compensation analysis, and ongoing professional development for all staff</li><li>&nbsp;Cultivate a collaborative, high-performing team culture by encouraging open communication, mutual respect, and shared accountability</li><li>Serve as an orientation leader for new Board members and staff, ensuring effective onboarding and engagement</li><li>Support board development initiatives and strategic governance practices</li></ul>Required Skills &amp; Characteristics:<ul><li>Ability to envision the future, establish strategic goals, and develop comprehensive plans to achieve them while balancing both the big-picture perspective and attention to detail</li><li>Exhibit servant leadership through authentic, approachable, and transparent communication practices</li><li>Ability to influence and inspire existing and new business partners, donors, and community leaders towards common goals</li><li>Demonstrate resilience by overcoming obstacles and maintaining steady focus to ensure continued organizational progress</li><li>Possess strong financial expertise with proven experience in budget management, financial oversight, and ensuring fiscal accountability</li><li>Ability to effectively navigate uncertain or unclear situations by adapting quickly to changing circumstances, making informed decisions, and maintaining organizational stability</li><li>Willingness to make bold decisions and take calculated risks to drive the organization’s growth</li><li>and advancement</li><li>Strong dedication to researching, advocating for, and developing solutions addressing the challenges impacting Alamance County</li></ul>Qualifications:<ul><li>Bachelor’s Degree required; Master’s degree in Public Administration, Business Administration, or related field preferred</li><li>Minimum of 7 years of senior leadership experience in nonprofit, community development, or social impact organizations</li><li>Demonstrated success managing annual budgets of $1M+ and leading fundraising initiatives</li><li>Proven track record of building and maintaining strategic partnerships across multiple sectors and experience working with boards of directors, community stakeholders, and elected officials</li><li>Lived or worked in Alamance County to demonstrate a deep understanding of the community’s unique needs or knowledge of the inner workings of the United Way network is preferred&nbsp;</li></ul>Compensation, Benefits, and Working Conditions:<ul><li>Competitive salary range between $75,000-$80,000 annually, commensurate with experience Comprehensive benefits package including health, dental, vision, paid time off, and retirement plan with organizational match after 1 year of employment</li><li>Professional development opportunities including training, continuing education, conference attendance, memberships within local networks, United Way of North Carolina, and United Way Worldwide</li><li>Business hours conclude at 3pm on Fridays and the office is closed on Fridays during the summer months, June through August, to accommodate for occasional evening and weekend commitments throughout the year</li><li>Significant presence in our office in Downtown Burlington is required, with flexible work arrangements to support work-life balance and networking within the local community</li></ul>Application Process:&nbsp;To apply please submit the following to Patrick Noltemeyer, Board Chair, at <a href="mailto:info@uwalamance.org" target="_blank">info@uwalamance.org</a> by June 30, 2025:<ul><li>Current resume and cover letter detailing your interest and qualifications for this position</li><li>Writing sample (2-3 pages) addressing your vision for United Way’s impact in Alamance County</li><li>Three professional references including name, relationship, phone number, and email address</li></ul>Qualified candidates will be invited to further discuss this position in more detail with a representative from the search committee and can expect a three round interview process with the search committee, staff members, and the full board of directors.&nbsp;United Way of Alamance County is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We encourage applications from candidates of all backgrounds and experiences who meet the required qualifications.

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