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Stanislaus County 
 

UNITED WAY OF STANISLAUS COUNTY 
 

JOB DESCRIPTION 
 
Job Title: Office Coordinator and Receptionist 
Report to: Executive Assistant to the CEO 
Status: Full-time non-exempt 
Location: United Way Stanislaus office 
Date: June 24, 2025 
 
About the United Way of Stanislaus County: Envisioning the transformation of communities to 
empower human capital achievement, we serve as a catalyst for enhancing collective impact in 
health, education, and financial stability. Our core values include compassion, transparency, 
integrity, collaboration, innovation, and activation. Unapologetically committed to diversity, 
equity, and inclusion, we work urgently to drive impact in health, education, and financial 
stability. As a results-driven organization dedicated to excellence, we appreciate employees 
who can clearly articulate their progress toward deliverables and identify areas where they 
require support. We aspire to be an organization that accelerates professional development 
while pioneering innovative solutions to longstanding community challenges. We seek 
collaborators who embrace a growth mindset, lead with curiosity and transparency, and 
demonstrate a strong work ethic. 
 
Diversity, Equity, and Inclusion are fundamental to achieving our impact: 

United Way of Stanislaus County envisions a region where equity, opportunity, and prosperity 
abound. We acknowledge the specific role discrimination and systemic barriers based on race, 
ethnicity, and other varied identities and differences have played in limiting opportunities for too 
many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the 
decisions we make, and the actions we take in our work to strengthen the communities we 
serve and advance our strategic focus to close the racial and ethnic wealth gap. 

 
Position Summary: 
The United Way Office Coordinator and Receptionist is the first person who interacts with the 
people we serve, partners, and anyone who calls, emphasizing the importance of someone with 
strong customer service skills (bilingual in Spanish is preferred and a plus). This person 
maintains the smooth operation of the office and provides excellent front-facing support to 
visitors, including those we serve. In addition to handling the front office and phone calls, this 
person also processes mail, prepares bank deposits, tracks and processes monthly invoices, 
orders office supplies and ensures the office is welcoming and inclusive for both the staff and 
guests. Exceptional attention to detail, organizational skills, and a proactive approach are 
essential. This position is someone who promotes a positive, productive, and safe work 
environment. In rare instances, this position may require a flexible work schedule (i.e., special 
events). 


Job Description: Office Coordinator &amp; Receptionist 
Page 2 of 4 
 


 
Essential Functions and Responsibilities: 
 

 • Front Office Reception and Customer Service: 
o Answering phone calls, schedule appointments, phone transfers, or providing 

callers with information needed, including taking messages when necessary to 
ensure they get connected to the right staff person. 

o Provide resources and referrals to callers using the 211 community resource 
database for direct service connections. 

o Greet and welcome visitors with a positive and professional attitude. 
o Maintain a tidy and welcoming reception area, ensuring the office reflects a 

welcoming environment that anticipates the needs of both visitors and staff. 
 

 • Office Coordination: 
o Oversee day-to-day office operations. 
o Ensure the office is well stocked with supplies, ensuring timely reorders. 

Supports ordering program-related supplies (which requires advance quarterly 
and month-by-month planning). 

o Manage schedules for conference and community spaces. 
o Submit work orders and schedule repairs, regular recurring deferred maintenance 

for general office space and equipment (i.e., janitorial, contractors for repairs, 
alarm, special deliveries). 

o Record keeping and filing as requested by management for important records. 
o Manage incoming and outgoing mail, packages, and deliveries. 
o Collaborate with various staff to ensure a cohesive work environment and 

anticipate needs (i.e., scheduling, program supplies). 
o Support interoffice communications, dissemination of important office updates 

and information, and work closely with management. 
 

 • Reporting, Compliance and Processing: 
o Ensure all office invoices and work orders are tracked, processed and submitted 

on time for payment processing. This requires an organized tracking process. 
o Process mail, which includes coordinating receivables and payments, as well as 

making bank deposits. 
o Prepare and format documents, reports, spreadsheets, and correspondence with 

a high degree of accuracy. 
o Inventory of all office supplies and outreach materials, ensuring they reach the 

right staff. 
o Coordinate office safety initiatives (safety protocols, drills, building compliance). 
o Ensure proper office signage, including required office postings (employee rights, 

etc.), is posted. 
 

 • Administrative support: 
o Support administrative tasks across the team (i.e., scheduling, filing, meeting 

setup). 


Job Description: Office Coordinator &amp; Receptionist 
Page 3 of 4 
 

 
o Preparing information for meetings or project work (i.e., templates, agendas, 

meeting minutes). 
o Support convenings and outreach efforts as needed, alongside the Impact and 

Resource Development teams. 
o Prepare outreach materials and marketing giveaways for outside events and 

tabling. 
 

 • Other duties as assigned. 
 
Qualifications: 

 • Associate degree in relevant field (example, business, social work, communications) or 
equivalent combination of education and experience. 

 • Bilingual is a plus (Spanish preferred). 
 • Excellent communication skills, both verbal and written. 
 • Meticulous attention to detail and accuracy in all tasks. 
 • Strong organization and time-management skills. 
 • Commitment to the mission and values of United Way. 
 • Current California Class C driver's license and verifiable automobile insurance 

 
Required Skills and Abilities: 

 • Bilingual (Spanish preferred) - read, write, and speak proficiently. 
 • Proficiency in Microsoft Office Suite, Google Workspace, and working knowledge of 

technology and business-related software. 
 • Excellent proofreading and editing abilities. 
 • Demonstrated reliability, punctuality, and professional demeanor. 
 • Ability to multitask and manage competing priorities in a fast-paced environment. 
 • High level of integrity, discretion, and judgement. 
 • Ability to work both independently and as part of a team. 
 • Ability to analyze and interpret data and written communications from multiple sources. 
 • Ability to anticipate needs before and issue-advance planning to keep items in stock, 

schedule monitoring and forward-thinking communication. 
 • Flexible to change and available to work occasional evenings and weekends as needed. 

 
Environmental Conditions: 

 • Indoors in a typical office environment with little exposure to excessive noise, dust, 
fumes, vibrations, and temperature changes. 

 • Travel to off-site locations with exposure to noise, heat, and cold. 
 • Frequent computer use at a designated workstation. 
 • Frequently work at a fast pace with unscheduled interruptions. 
 • Responsibilities may require an adjusted work schedule and evening/weekend hours to 

meet deadlines. 
 • May occasionally move (walk or drive) from one work location to another. 

 
Physical Demands: 

 • Attendance and punctuality. 
 • Mobility within the office and event locations. 
 • Ability to walk, sit, stand, squat, stoop, and climb stairs. 


Job Description: Office Coordinator &amp; Receptionist 
Page 4 of 4 
 

 
 • Ability to work in hot and cold environments. 
 • Ability to lift 40 pounds. 
 • Ability to drive a vehicle. 

 
Benefits and Compensation: 

 • Pay is competitive and based on experience. The hiring range is $21-24/hour. 
 • Health benefits are available the first of the month following thirty (30) days of 

continuous employment. 
 • 401K available. 

 
Changes: This job description will be updated if duties and responsibilities change significantly. 
Job functions are subject to modification based on business necessity. This job description 
lists typical examples of work and is not an exhaustive list of every daily duty required to meet 
core job requirements. An employee may be required to perform other duties not listed. 
 
ADA/FEHA: United Way of Stanislaus County will make reasonable accommodations in 
compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment 
and Housing Act. 
 
Equal Opportunity Employer: United Way Stanislaus County is an equal employment opportunity 
employer. 
 
To Apply: Only applications received will be accepted for consideration. Please do not call the 
main office.

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