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Department:   Community Impact                   Reports to:       Vice President, Contracts &amp; Quality Assurance         Status:               Exempt, Full TimeGeneral Description: Leads grant writing, program planning, data collection, program analysis and evaluation, and presentation of results related to United Way of Broward County’s (UWBC) Community Impact work.   Primary Job Responsibilities &amp; Duties: <ol><li>Performs the programmatic grant acquisition process through grant identification, writing, and submission, workings with internal subject matter experts.</li><li>Designs, develops, and establishes the evaluative criteria or process for collecting the required program metrics, reporting requirements, and other quality grant outputs and outcomes, as well as compliance requirements for each awarded grant, utilizing prior program performance and identified best practices. </li><li>Determines Community Impact needs through analyzing various community assessments, establishes baseline data for shared objectives, summarizes the data, and contributes to the impact of community partnerships and strategies.</li><li>Works with both program staff and service providers to ensure appropriate data is being collected, measured, and communicated for accuracy of establishing baselines and gathering data, outcomes, and reporting results.   </li><li>Supports program staff in using data for decision making by identifying data needs, producing data analyses, and incorporating staff input into ultimate visualization of program initiatives or pilots and strategic planning. </li><li>Conducts research on programs, initiatives, best, emerging, and evidence-based practices, tools for the output and outcome of programs, etc. </li><li>Assists with the facilitation of developing and implementing new program models to establish best/promising practices and evaluating them post implementation.</li><li>Prepares, launches, analyzes, and writes a report on findings of internal and external stakeholder surveys for organizational quality assurance and strategic planning.</li><li>Works with Compliance and Quality Assurance team to prepare from start to finish the procurement process of providers and programming, including the evaluation and notice of award of submitted proposals, in collaboration with Community Impact team members and external stakeholders.</li><li>Works with Compliance and Quality Assurance team to ensure United Way of Broward County maintains accreditation through Council on Accreditation (COA) and prepare for internal audits for programmatic and regulatory compliance.</li></ol>Other Job Duties: <ul><li>Collaborates with internal team members to write Request for Applications (RFA) and Request for Proposal (RFP) documents, drafting grant/application narratives, preparing budgets, and other required documents for submission to funders. </li><li>Develops and implements procedures to increase and maintain data integrity, monitoring program outcomes.</li><li>Ability to gather complex data and translate the key information into concise, simple and easily understandable charts, analyzing impact on community indicators.</li><li>Demonstrates success in using statistical modeling to analyze and interpret data, especially for analyzing outcome performance of funded programs.</li><li>Conducts background literature searches to identify best practices, benchmarks, outcome measures and model programs, providing recommendations to staff. </li><li>Conducts periodic internal and external trainings to instruct, assist, and report on program evaluation, research trends, and promising models and practices.</li><li>Provides training and technical assistance.</li><li>Responsible for ensuring internal adherence to model fidelity when United Way is involved in any type of evidence-based project. </li><li>Develops and utilizes logic models, SWOT Analysis, and other tools to further efforts through accreditation, initiatives, pilot projects, strategic planning, etc.</li><li>Facilitates COA activities i.e. reporting, drafting, and reviewing policies and procedures, staff training requirements, performance and quality improvement (PQI), etc., to enable quality assurance of COA standards and continued organizational accreditation.</li><li>Assists with all internal audits and monitoring's conducted by external auditors and funding sources to ensure regulatory and programmatic compliance.</li><li>Works with Contracts and Quality Assurance team to effectively coordinate and manage the Community Impact procurement process, including analysis of subject matter and synthesis of information, meeting management tools, notices, agendas, manuals, drafting of materials to be considered, minutes, fact sheets, statistics, etc.in collaboration with other internal team members and external stakeholders.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: N/AEducation &amp; Experience: <ul><li>Master’s Degree in Human Service related field. Doctoral degrees preferred. </li><li>Minimum of four years relevant experience in grant writing, planning, evaluation, and research, preferably in Human Service industry.  Equivalent combination of education and experience is accepted.  </li><li>Proficiency required in MS Word, Excel and other related computer programs. </li><li>Highly proficient and knowledgeable in the use of statistical analysis software and other data collection and analysis tools (for example: Qualtrics, Tableau)</li><li>Prior experience leading programmatic grant acquisition process is required.</li><li>Strong oral and written communication skills</li><li>Knowledgeable in research design as well as descriptive and inferential statistical analysis methods required.</li><li>Prior experience and certification in project management e.g. Lean Six Sigma, PMP, etc. preferred.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration. Acknowledgement: I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

United Way of Broward County

Grants and Evaluation Director

Department:   Community Impact   Reports to:     Senior Director, MISSION UNITEDStatus:           Exempt, Full-TimeGeneral Description: The Data and Systems Analyst is a critical member of the MISSION UNITED team at United Way of Broward County (UWBC) who engages in proactive problem-solving and critical thinking/analysis related to all veteran services. This position provides systems support for all data systems utilized by UWBC MISSION UNITED, including but not limited to the Services and Activities Management Information System (SAMIS), The Homeless Management Information System (HMIS), and data focused on UWBC functional zero initiative for veteran homelessness. Primary Job Responsibilities &amp; Duties: <ol><li>Collaboratively develops quality assurance, performance review, program monitoring and reporting tools in specified program areas for the collection of system, strategy, program, and participant-level data, and for use in assessing provider contract and overall initiative performance.</li><li>Regularly appraises program performance statistics and data analyses in all impact areas, at both the individual contract and cross-program levels, including analysis and synthesis of results and quarterly report summaries to the appropriate directors. </li><li>Provides training and technical assistance to funded agencies, other UWBC staff, and community members to build capacity for continuous self-assessment (e.g., results-based accountability, data collection and reporting, interpretation and utilization of evaluation results, continuous quality improvement) in alignment with Council on Accreditation (COA) and Veteran Administration (VA) requirements. </li><li>Supports comprehensive technical and administrative guidance of all systems for staff, service providers, and community stakeholders. This includes support related to both back and front-end administrative functions and application operating policies and procedures.</li><li>Responsible for managing upgrades to ensure systems remain current as well as testing new application software to ensure it will function as designed.  </li><li>Responsible for updating and ensuring that the Data Quality Plan is implemented.</li><li>Creates dashboards, scorecards, and other data presentation documents for internal and external business needs. </li></ol>Other Job Duties:<ul><li>Manage the data sharing/CHO agreement with Broward County Government for HMIS access, security, project management, and updates.</li><li>Contributes to cross-organization coordination and communication by disseminating data-specific information and updates.</li><li>Conducts weekly, monthly, and quarterly data audits as needed to ensure data integrity and compliance.</li><li>Ensures data accuracy, proofing information, correcting errors as needed to assure valid and accurate reports.</li><li>Conducts troubleshooting with management and staff as opportunities for improvement and/or as problems arise to promote consistency of system use and reporting.</li><li>Respond accurately and timely to all data and system inquiries.</li><li>Adhere to all policies and procedures of United Way of Broward County.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Contributes to various reports and presentations that communicate results from MISSION UNITED to a variety of audiences/stakeholder groups by summarizing data and findings through written reports and verbal presentations. </li><li>Actively participates in team meetings and discussions related to program reviews, performance, monitoring, and planned courses of action.</li><li>As needed, participates on committees and groups that involve data projects, and in local, state, and national efforts.</li></ul>Supervises: Technology focused volunteers and student interns.Education &amp; Experience: <ul><li>Bachelor’s degree in computer science, Management and Information Systems, or related field required. Masters preferred. Certification in data analysis preferred. Experience in Human Services and/or Public Administration preferred.</li><li>At least three (3) years of directly related experience in conducting system administration.</li><li>Strong analytical/critical thinking skills and content area knowledge and expertise related to core impact areas of the United Way and program evaluation/performance measurement.</li><li>Solid proficiency in the use of all office software applications (including Word, Excel, PowerPoint, etc.). Proficiency in database and statistical programs, including SPSS, is a plus.</li><li>Demonstrated advanced knowledge, skills and experience in development and management of large, complex datasets, including quality assurance, data cleaning and analysis, etc.</li><li>Ability to gather and analyze available data/information and draw logical conclusions, and effectively communicate results verbally and in writing to audiences of various levels and backgrounds, including formal presentations as well as clearly written reports and documents.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds, and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer. Demands also involve protracted concentration. .Acknowledgement: I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

Data and Systems Analyst, MISSION UNITED

General Description:  This grant-funded position will work to empower communities to promote alcohol and drug free lifestyles; build community structures to support those lifestyles; and encourage and support coordinated, systemic approaches to the prevention of substance abuse.Primary Job Responsibilities and Duties: <ul><li>Provides or arranges trainings, technical assistance, and workforce development for providers, community coalitions and Broward County residents related to Substance Abuse and Mental Health topics. </li><li>Works within the Commission on Substance Behavioral Plan Implementing Information Dissemination, Substance Abuse Prevention Evidence-Based programs or other promising practices. </li><li>Establishes both formal and informal alliances with organizations which have similar or allied goals, such as the School Board, local law enforcement, health care providers, community centers, and service providers. </li></ul>Other Job Duties: <ul><li>Manages and implements community initiatives such as Broward Youth Coalition, SBIRT and Florida Council on Compulsive Gambling.</li><li>Administers all pre- and post-program evaluation tools.</li><li>Meet with and enlist key local stakeholders, coalitions, and service providers to promote the goals of the United Way Commission on Behavioral Health and Drug Prevention</li><li>Organizes, coordinate or assist in the organization of activities, such as the annual Prevention Youth Conference, Health/Community Fairs,  Town Hall meetings, Broward Youth Coalition activities, Commission task forces and other events to support prevention awareness consistent with the Community Action Plan. </li><li>Responsible for completing all mandatory support documentation and data entry which complies with contract requirements for timelines and accuracy.</li><li>Responsible for prompt compliance with all Commission on Behavioral Health and Drug Prevention and/or United Way of Broward regulations and requirements.</li><li>Maintains productivity requirement and expected billable units per week.</li><li>Responsible and accountable for attendance at Commission Meetings supervision meetings, and audit preparation meetings.</li><li>Serves as a customer service role model to insure a positive relationship in interactions with all clients, the community, and peers.</li><li>Perform duties as needed and/or requested to support and maintain accreditation standards and continuous quality improvement of the Commission on Behavioral Health and Drug Prevention and United Way of Broward.</li><li>Must be able to work evenings/weekends and maintain reliable transportation.</li><li>Must be able to be at work on a consistent basis with regular attendance   and punctuality and be willing and able to handle all the duties and responsibilities of this position on a daily basis. </li><li>Responds appropriately and effectively to the diversity of co-workers, consumers and stakeholders. </li><li>Takes responsibility for other assignments as they arise in the development of United Way of Broward County Behavioral Health activities.</li><li>Coordinates planning and requests from other Divisions that relate to United Way of Broward County Behavioral Health and Drug Prevention.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:  Volunteers if applicableEducation &amp; Experience: Combination of education and experience represented by:<ul><li>Bachelor Degree or at least 4 years’ experience working in the Mental Health and Substance Abuse related field. </li><li>Experience in Human Services Substance Abuse/Mental Health, community organization, program outreach and training facilitation, required. </li><li>Certified Prevention Professional, preferred.</li><li>Administrative &amp; supervisory experience working with volunteers. </li><li>High proficiency required in MS Office: Word, Excel, PowerPoint, and other related computer programs.</li><li>Ability to function independently and work cooperatively as a member of a team.</li><li>Will be required to drive to various outreach locations in Broward County. MUST have a valid driver’s license and reliable transportation.  </li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

Prevention Outreach Specialist 

United Way of Broward County fights for the health, education and financial prosperity of every person in our community.
General Description: Under general supervision, the Case Manager provides case management along with service and resource coordination in a human services environment, particularly with veterans and military families as well as those with low income and homelessness related conditions.
Primary Job Responsibilities &amp; Duties: 
<ol><li>Performs needs and comprehensive assessments focused on multiple life domains; develops and updates individualized service plans in partnership with clients and their families to address their needs and facilitate referral to appropriate treatment or service providers or facilities</li>
<li>Facilitates/coordinates service, support, resource acquisition to assist client households in meeting their needs</li>
<li>Conducts activities and monitors the service environment in a manner to maximize clients ability to achieve service plan goals, develop life skills, and/or sustain success and wellness</li>
<li>Promotes resolution to client challenges, fostering client empowerment, self-sufficiency, and resilience</li>
<li>Conduct comprehensive, client-centered social work activities, to include consistent case file documentation and management in accordance with best practices and Council on Accreditation (COA) accreditation standards</li>
</ol>Other Job Duties: 
<ul><li>Supports the triage and intake of clients into the appropriate level of intervention and care</li>
<li>Advocates on behalf of clients and families for services, supports and other related resources that address their basic needs and well-being</li>
<li>Conducts community and home visits (if needed) related to client needs</li>
<li>Provides follow-up and monitors service delivery and care environments</li>
<li>Stay abreast of community resources and procedures for referring clients to appropriate resources</li>
<li>Facilitates case consultation for client situations</li>
<li>Provides crisis prevention, intervention, and supportive counseling, as needed</li>
<li>Tracks client status through resolution</li>
<li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li>
<li>Collects, tracks and reports case data in systems utilized by United Way</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts</li>
</ul>Supervises: This position has no supervisory responsibilities.
Education &amp; Experience: 
<ul><li>Master’s degree required with major course work in social work, psychology, or other closely related field.</li>
<li>At least two (2) years of experience in social case work, counseling, eligibility determination, social service, or community resource referral or closely related work.</li>
<li>Veteran status* with equivalent service experience and/or certifications required.</li>
<li>Ability to communicate effectively with a diverse audience</li>
<li>Experience working with low income and homeless population preferred. </li>
<li>Experience working with veterans, service members, and families of veterans and service members strongly preferred.</li>
<li>Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.</li>
<li>Proficient with Microsoft Office Suite</li>
</ul>*Veteran status is for the purposes of this position defined as two (2) or more years of active duty and a service discharge with an Honorable or General qualification.  
Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

Case Manager - MISSION UNITED

General Description: Provides dedicated case management services to Veterans experiencing homelessness in a service intensive transitional residential housing program, focusing on an individualized service plan that yields long term housing stability outcomes. Case managers are expected to employ a strengths-based approach, which empowers and promotes the strengths and capabilities of Veterans. Primary Job Responsibilities &amp; Duties: <ol><li>Completes intake, assessment, service plans in coordination with client and within documentation standards set forth by the program contract, Federal Regulations and Guidelines, and United Way of Broward County/MISSION UNITED.</li><li>Holistically addresses the case management needs of the individual client.</li><li>Provides field-based, strength-based case management and service coordination that includes housing stabilization, money management, community integration, employment linkages, benefits establishment, linkage to community providers for services needed to assist clients in reaching the housing stability plan goals. </li><li>Develops or updates service plans with clients to address their changing needs and to facilitate referral to appropriate treatment or service providers or facilities. </li><li>Provides ongoing case management support to assess progress and ensure case plan outcomes are met or changed, as needed.</li><li>Utilize evidence-based practices in service delivery such as Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First Practices.</li><li>Maintains documentation and data entry standards as set forth by the program contract, Federal Regulations and Guidelines, and United Way of Broward County/MISSION UNITED, including HIPAA policies and procedures.</li></ol>Other Job Duties: <ul><li>Conducts assessments of the individual’s needs, financial stability, work experience, medical and behavioral health history, and more. </li><li>Develops actionable client directed individualized case plans, including identified strengths, needs, risks, assets, etc. to develop short- and long-term goals and objectives related to housing stability and financial prosperity. </li><li>Identifies needed resources and services.</li><li>Ensures programmatic compliance.</li><li>Performs drug testing on site and is able to identify Veterans in need of treatment services, as appropriate.</li><li>Conducts daily check-ins of client’s living environment, needs, barriers, activities, etc.</li><li>Creates an environment where people can feel welcomed, comfortable, understood, and esteemed.</li><li>Documents all client encounters, utilizing the Homeless Management Information System (HMIS) and other client information systems, within 24 hours of meeting with the client. </li><li>Other Duties, as assigned.</li><li>Manages a caseload of 25-30 individuals at all times.</li><li>Advocates on behalf of clients for services, basic needs, and other related issues. </li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of community resources and procedures for referring clients to appropriate resources.</li><li>Facilitates case consultation for client situations.</li><li>Establishes case plan goals and will review with clients at 30 day intervals. </li><li>Monitors client progress to ensure that clients are working towards a resolution of identified challenges to meet their housing stability goals. </li><li>When appropriate, ensures successful case closure, documentation, and transition. </li><li>Provides crisis prevention, intervention, and supportive counseling, as needed. </li><li>Performs other duties and assumes other responsibilities as assigned by supervisor. </li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts. </li></ul>Supervises: N/A – This position does not have any supervisory responsibilities. Education &amp; Experience:  <ul><li>Bachelor’s degree with major course work in social work, mental health, or other closely related field.  At least two (2) years of experience in general interviewing practices and/or techniques, counseling, social case/service work (including crisis prevention and intervention),community resource referral, or closely related work with preferred experience working with Veterans and/or persons with mental health conditions.  </li><li>Prior case management experience with knowledge of Veterans Administration related programming highly preferred. </li><li>Knowledge of evidence-based practices, outcome measurement, and quality management.  </li><li>Experience working with low income, homeless population, Veterans, military families, and/or service members strongly preferred. </li><li>Ability to communicate effectively with a diverse audience.  </li><li>Experience with Microsoft Office Suite to include MS Word, Excel, and PowerPoint. </li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.  </li></ul>Core Competency Requirements: <ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance United Way of Broward County’s mission.  </li><li>Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.  </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of United Way of Broward County.  </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.  </li><li>Seizes learning –Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.  </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines and seeks help when needed in managing priorities.  </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting. </li></ul>Environment &amp; Physical Demands:   <ul><li>The office environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work duties will also entail outside environments and exposure to elements.   </li><li>The employee will also work in a public service delivery environment that is open for business 24 hours per day, 365 days per year. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.  </li><li>Physical demands include sitting and/or standing for extended periods of time; bending; lifting approximately 25 pounds; and regular use of the telephone, copier, fax, and computer. Demands also involve protracted concentration.    </li></ul>

Case Manager-  GPD-SITH Pompano Beach

*Grant Funded (subject to renewal)General Description: Coordinates the identification of and linkages to resources and referrals for both youth and family participants onsite in a public school in Hallandale Beach. Coaches participants to reach personal goals, with a focus on goals enhancing stable housing. Participant population will be those facing economic hardship and potential housing insecurity.The Family Stability Program is provided within the Community Partnership School™ (CPS) program. CPS Care Coordination will take a two-generation approach to include Parent Engagement, Economic Development, and Educational Workshops. The Family Stability Program provides services, training, and educational opportunities to parents which parallel and mirror the enrichment and educational offerings their children access through participation in CPS.Primary Job Responsibilities &amp; Duties: <ol><li>Responsible for identifying strengths, needs, and risks for participants and their families to develop short- and long-term goals related to housing stability and financial prosperity. Following goal development, Care Coordinators will lead participants through the process of creating an individualized service plan to help ensure that relevant resources, services, and activities participants need to reach their goals are included in their care coordination experience. </li><li>Develops or updates service plans with participants and their families to address their needs and to facilitate referral to appropriate treatment or service providers or facilities.</li><li>Coaches participants and/or their families to achieve personal goals, develop life skills, and/or sustain success and wellness.</li><li>Conducts activities in a culturally responsive manner and monitors the service environment to maximize participant success and well-being.</li><li>Regular note taking and data management to measure activities and outcomes in the SureImpact database. </li></ol>Other Job Duties: <ul><li>Supports approximately 60 unique students and family units annually.</li><li>Advocates on behalf of clients and families for services, basic needs, and other related issues. </li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of community resources and procedures for referring clients to appropriate resources</li><li>Facilitates case consultation for client situations. </li><li>Establish case plan goals and will review with clients at regular intervals</li><li>Monitor client progress to ensure that clients are working towards a resolution of identified challenges</li><li>When appropriate, ensure successful case closure, documentation, and transition</li><li>Provides crisis prevention, intervention, and support services, as needed. </li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: This position has no supervisory responsibilities.Education &amp; Experience: <ul><li>Bachelor’s degree with major coursework in social work, psychology, or other closely related field.</li><li>At least two (2) years of experience in motivational interviewing practices and/or techniques, eligibility determination, social referral/service work (including crisis prevention and intervention) or community resource referral, or closely related work with preferred experience working with persons with mental health conditions.</li><li>Knowledge of evidence-based practices, assessments processes, treatment planning, outcome measurement and quality management.</li><li>Experience working with low income, youth and families and/or other special population strongly preferred.</li><li>Ability to communicate effectively with a diverse audience.</li><li>Ability to work independently and in a team environment with a positive attitude and handling sensitive and confidential information with maximum discretion.</li><li>Proficiency required in Microsoft Office Products like: Word, Excel and other related computer programs.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

Care Coordinator - Siemers Institute

General Description: Contribute to the development and execution of United Way’s work in the Financial Prosperity area including the provision of financial education, one-on-one financial coaching, career counseling, financial resource navigation, and economic advocacy for all program participants.Primary Job Responsibilities &amp; Duties: <ol><li>Provide one-on-one financial coaching services to participants including assessing financial situations and helping clients develop realistic spending, savings, budgets, and debt management plans, improving or building credit, developing emergency savings funds, and building assets (retirement, education, housing, etc.).</li><li>Lead participants through the process of creating a Financial Success plan to help ensure that all the resources, services and activities participants need to succeed will be part of their experience.</li><li>Assists with the planning and implementation of all meetings and trainings aimed to improve the financial and economic literacy of students and families. </li><li>Conducts career assessment, advocacy, counseling, job training and interagency collaboration to ensure effective and efficient delivery of services to program participants.</li><li>Maintains accurate and complete records and documentation for program participants related to services and activities.</li></ol>Other Job Duties:<ul><li>Provides follow-up services for program participants.</li><li>Assist with the administration and distribution of financial assistance dollars to participants. </li><li>Assists the Director of Financial Prosperity and Emergency Management with the execution of disaster response and recovery activities during times of crisis. </li><li>Organizes and facilitates various training and special events. </li><li>Provides referral services and coordination for eligible participants.</li><li>Provides orientation and career counseling to eligible participants in employment programs.</li><li>Assists participants in assessing their job skills for employment; instructs participants in application procedures, interviewing preparation.</li><li>Provides job search/career information workshops and presentations for participants.</li><li>Operates a variety of equipment including personal computers, copy/fax machines, and related equipment.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: This position has no supervisory responsibilitiesEducation &amp; Experience: <ul><li>Bachelor degree required  </li><li>One to three years’ experience of related experience in financial coaching/career counseling and/or training </li><li>Knowledge of word processing equipment and computers with proficiency required in MS Word, MS Excel, MS Power Point, and other related computer programs as needed. </li><li>Must possess excellent presentation skills.</li><li>Prior experience in emergency management a plus.</li><li>Strong organizational and interpersonal skills required.</li><li>Strong customer service skills required. </li></ul>      Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

Success Coach, Financial Prosperity 

General Description:  This grant-funded position is responsible for facilitating, coordinating, and tracking the school healthcare referral network and processes in Hallandale Beach, FL within three Community Partnership Schools™ at Gulfstream Early Learning Center, Gulfstream Academy of Hallandale Beach K-8, and Hallandale Magnet High School. Primary Job Responsibilities:<ol><li>Facilitate relationships with local healthcare providers to build and maintain on campus health services for students, staff, and families at Gulfstream Early Learning Center, Gulfstream Academy of Hallandale Beach K-8, and Hallandale Magnet High School.</li><li>Coordinate and track the Community Partnership School (CPS) healthcare referral network and processes in Hallandale Beach. </li><li>Serve as the point of contact between CPS administration, school nurse, medical clinic, behavioral health department, and other health-related agencies/departments providing services.</li><li>Serve as entry point to the Community Partnership School for students and parents.</li></ol>Secondary Job Duties:<ol><li>Establish referral network/linkages with outside agencies.</li><li>Match all medical clinic referrals, including health, immunization, dental, vision, and behavioral health referrals.</li><li>Track and establish follow up procedures for CPS referrals made in and out of school.</li><li>Outreach through phone call or written communication to identify individual needs and program eligibility.</li><li>Participate in school Intervention Team meetings to provide information on behavioral interventions and relevant referrals as needed.</li><li>Coordinate holistic health and wellness events for students, staff &amp; community, including the annual Peace &amp; Health Festival each February.</li><li>Maintain accurate and complete parent and community member participation and engagement data. </li><li>Utilize data management system for proper documentation.</li><li>Implement and oversee eligibility, billing, and other reimbursement procedures.</li><li>Submit all documentation in a timely manner (data, trackers, etc.)</li><li>Contribute to a positive, engaging work environment.</li><li>Develop a strong knowledge base and stay current on job-related issues and trends.</li><li>Participate actively in departmental meetings, training, and education, as well as the quality improvement process.</li><li>Assist with training other team members and providing back up when necessary.</li><li>Supported by Community Partnership School Manager, liaison with school administrative personnel to align system goals, program objects and community services; serve as a core member of the Community Partnership School Operations Team. </li><li>Build rapport with teachers, staff, parents, and community members to be an advocate for students and community needs.</li></ol>Other Job Duties:<ol><li>Performs other duties and assumes other responsibilities as requested by supervisor.</li><li>Present the Community Partnership School™ model to multiple stakeholders, including students, parents, and community leaders. </li><li>Prepare written materials for the purposes of documenting activities, providing written reference and/or conveying information. </li><li>Participate in the quality improvement process.</li><li>Collaborate in fundraising and grant writing.</li><li>Possible arrange for transportation of clients.</li><li>As needed, work flexible hours including evenings and weekends,</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Understands and respects the diversity of economic, linguistic and cultural backgrounds and situations.</li><li>Actively participate in the COA accreditation process. </li></ol>Supervises: No Supervision DutiesEducation, Skills and Experience Requirements: <ul><li>Graduation from an accredited college or university with a bachelor’s degree in a Human Services, Education, Social Work, Psychology, Public Health, Counseling, Nursing or related field and one to two years of combined experience in community outreach  OR </li></ul>graduation from an accredited college or university with an associate degree in a Human Services/Social Services related field and three to four years of combined experience in community outreach.  OR high school diploma or GED equivalent and five years of relevant experience.<ul><li>Be energetic, passionate, and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.</li><li>Experience with building community relationships, convening workshops and working with families on educational or community issues.</li><li>Demonstrate understanding of high-needs communities and knowledge of community organizing principles. </li><li>Experience working with data to inform practice.</li><li>Proficient skills working with computers and software programs.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders, in the school and the healthcare community. </li><li>Excellent organizational, verbal, and written communication skills (English required; Spanish, Haitian Creole, Russian, or Ukrainian highly desirable and preferred).</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax, and computer.  Demands also involve protracted concentration.

Wellness Coordinator

General Description:  This grant-funded position is responsible for designing and implementing an overall outreach plan to strengthen family engagement at Hallandale Magnet High School. As a core staff member of the Community Partnership School™, this role will plan intergenerational activities and increase access to social services for the campus and neighboring community. Primary Job Responsibilities:<ol><li>Collaborate with Community Partnership School Manager and school leadership to integrate new programming into the unique educational environment of Hallandale Magnet High School. </li><li>Manage the family resource room at Hallandale High to become a hub of services for the students and the community.</li><li>Be an active presence in the life and culture of Hallandale High, building rapport with students, teachers, staff, parents, and community members to be an advocate for students and community needs.</li><li>Maintain accurate and complete family and community member engagement data. </li></ol> Secondary Job Duties: <ol><li>Assist in the implementation of an overall outreach plan to engage families to participate in activities and services on campus and in the community.</li><li>Ensure the family resource room has accurate inventory to meet the expressed needs of the community (example: technology, clothing, school supplies, food). </li><li>Facilitate the Community Leadership Council, a meeting of stakeholders specific to the school community with the purpose of prioritizing community-led initiatives.</li><li>Identify opportunities for new and existing engagement efforts. Create new pathways for participation.</li><li>Plan, direct, and implement community activities. Manage event logistics, participant registration, marketing, and budget.</li><li>Identify, engage, and support community action groups and centers of influence in the community.</li><li>Coordinate local marketing activities, awareness campaigns, and events.</li><li>Coordinate family educational opportunities for the purposes of promoting student achievement, student attendance, and home-school partnerships. </li><li>Expand opportunities for families and the community to attend adult education programs (ESOL, GED, adult literacy, postsecondary education, job training) in Hallandale Beach. </li><li>Make home visits and phone calls to identify parent needs and program eligibility. </li><li>Participate in school resource team meetings to provide information on relevant referrals.</li><li>Develop a strong knowledge base and stay current on job-related issues and trends.</li><li>Utilize data management system for proper documentation.</li><li>Submit all documentation in a timely manner.</li><li>Contribute to a positive, engaging work environment.</li><li>Supported by Community Partnership School Manager, liaison with school administrative personnel to align system goals, program objects and community services.</li></ol>Other Job Duties:<ol><li>Performs other duties and assumes other responsibilities as requested by supervisor.</li><li>Present the Community Partnership School™ model to multiple stakeholders, including students, parents, and community leaders. </li><li>Prepare written materials for the purposes of documenting activities, providing written reference and/or conveying information. </li><li>Participate actively in departmental meetings, training and education, as well as the quality improvement process.</li><li>Collaborate in fundraising and grant writing.</li><li>Possible arrange for transportation of clients.</li><li>As needed, work flexible hours including evenings and weekends,</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Understands and respects the diversity of economic, linguistic and cultural backgrounds and situations.</li><li>Actively participate in the COA accreditation process. </li></ol>Supervises: No Supervision DutiesEducation, Skills and Experience Requirements: <ul><li>Graduation from an accredited college or university with a bachelor’s degree in a Human Services, Social Services, Education or related field and one to two years of combined experience in community outreach </li></ul>ORgraduation from an accredited college or university with an Associate’s degree in a Human Services/Social Services related field and three to four years of combined experience in community outreach ORhigh school diploma or GED equivalent and five years of relevant experience.<ul><li>Be energetic, passionate, and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.</li><li>Experience with building community relationships, convening workshops and working with families on educational or community issues.</li><li>Demonstrate understanding of high-needs communities and knowledge of community organizing principles. </li><li>Experience working with data to inform practice.</li><li>Proficient skills working with computers and software programs.</li><li>Skilled at public speaking and presentation skills </li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders in the school.</li><li>Excellent organizational, verbal, and written communication skills (English required; Spanish, Haitian Creole, Russian, or Ukrainian highly desirable and preferred).</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

Family and Community Engagement Coordinator

<h2>General Description:</h2>This position is responsible for the planning, coordination, development, contract/system management, implementation and overall leadership, vision and focus in the development of strategies and tactics for an integrated approach to United Way Broward County’s (UWBC's) Veteran services and grant administration.<h2>Primary Job Responsibilities &amp; Duties:</h2><ol><li>Responsible for the overall supervision, professional development, training and oversight of their direct staff. </li><li>Serves as a key UWBC administrator for MISSION UNITED Veterans services and the Supportive Services to Veteran Families (SSVF) and Grant and Per Diem grant management.</li><li>Responsible for general allocations and contract management, including service/utilization management, outcomes management and quality assurance of funded partners under Veteran grants and services, and in accordance with all Local, State, and Federal regulations as well as UWBC Policies and Procedures.</li><li>Serves as the subject matter expert and lead for Broward County by-name list meetings.</li><li>Monitors relevant community indicators to evaluate current community problems and programs to measure progress on key outcomes as well as working with community leaders to strengthen the community’s abilities to identify, address and fund priority issues.</li><li>Ensures the team focuses on programmatic compliance, driving quality services.</li><li>Serves as the lead administrator of the Temporary Financial Assistance Process (TFA).</li></ol><h2>Other Job Duties:</h2><ul><li>Responsible for execution and management (including monitoring/evaluation) of all contracts related to veteran services.</li><li>Coordinates activities and communications with appropriate organizations, i.e., state, county, local commissions, networks, councils, etc., as they relate to Veteran services.</li><li>Responsible for monitoring performance and outcomes of funded organizations on a continuous basis.</li><li>Manages the Community Impact process effectively, including analysis of subject matter and synthesis of information; develop competitive procurement processes, notices, agendas, manuals, drafting of materials to be considered, Request for Proposals (RFP); Request for Application (RFA), fact sheets, statistics, etc.</li><li>Responsible for representing United Way at the CoC Board Meetings as well as the By Name List Meetings and the various sub-committees.</li><li>Responsible for conducting at a minimum bi-weekly supervision of program Managers.</li><li>Responsible for conducting provider’s round tables and provide technical assistance as needed. </li><li>Actively participates in the COA and the PQI meetings and ensures program alignment with COA service standards. </li><li>Active participate in MISSION UNITED Advisory Council Meeting and as needed in the sub-committee. </li><li>Creates informational documents, gives presentations, and acts as the agency’s lead authority, both internally and externally, on Veteran services.</li><li>Facilitates regular planning sessions and creates an information-sharing network among providers.</li><li>Formulates, implements, and evaluates programs to assess outcomes and overall effectiveness, collecting qualitative/quantitative data on all programs, determining program implementation efficiency.</li><li>Coordinates with Sr. Director, MISSION UNITED, to ensure continuity and cohesiveness of services to Veterans.</li><li>Make presentations to business leaders, community leaders &amp; internal staff.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: Program Staff <h2>Education &amp; Experience:</h2><ul><li>Master’s Degree preferred, bachelor's degree required and a minimum of 5 years of experience in progressively more responsible job-related positions in program administration and high-level grant management.</li><li>Experience in human services contract administration, contract management, community collaboration, program development and/or management, program evaluation, preferably in the housing and homelessness arena.</li><li>Experience working in transitional housing and/or residential programs.</li><li>Knowledge and experience in Broward County, the VA, and the local network of community-based health and human services organizations serving low-income homeless populations, or Veteran families at risk of homelessness, is preferred.</li><li>At least 4 years of progressive administrative and supervisory experience required.</li><li>Proficiency required in MS Word, Excel and other related computer programs required, and research related software preferred.</li><li>Strong fiscal/budgeting experience required.</li></ul><h2>Core Competency Requirements:</h2><ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer. Demands also involve protracted concentration.

17 Full time Jobs in Miami, FL, USA