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United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families. Together, the contributions of thousands of individual donors become a force for change in the community.POSITION SUMMARYThe Resource Development Director plays a critical role in shaping and implementing the organization’s overall revenue strategy and, as a member of the Leadership Team, advising on optimal revenue strategies. Critical priorities for the Director of Resource Development will be to achieve or exceed current annual goals, and to build a program that ensures long-term, sustainable and transformative growth. The person will also have day-to-day responsibility for planning, implementing, and managing all account relationship management and fundraising-related activities including engaging a larger, broader and more diverse audience; managing development staff and partnering throughout the organization.KEY RESPONSIBILITIES&nbsp;<ul><li>Develops and coordinates aggressive fundraising strategies from individuals, corporations, foundations, city sources, and other private, public, and non-profit entities via annual giving, memorial gifts, major gifts, planned giving initiatives and endowment building activities.</li><li>Lead all aspects of the resource development department, and build a strong and nimble development team through recruitment; professional development; performance management; and motivational leadership.&nbsp;</li><li>Establish performance measures, monitors results and helps evaluate the effectiveness of the organization’s fund development program.</li><li>Provide strategic departmental oversight of the donor database system (ANDAR) and build a best practices environment to support the development of external engagement efforts.&nbsp;</li><li>Be transparent and accountable in creating high-quality reporting in partnership with program staff for donors and progress reports for the Campaign Cabinet and &nbsp;Board of Directors.&nbsp;</li><li> Collaborate with the President/COO to ensure appropriate processes to support reporting requirement.&nbsp;</li><li>Oversee the planning and execution of the United Way Community Campaign, managing a portfolio of corporate accounts and workplace giving initiatives.</li><li>Represent United Way of Brevard at local events, meetings, and campaign kick-offs, promoting the organization's mission and objectives.</li><li>Collaborate with finance and pledge processing teams to ensure accurate reconciliation of pledges and timely receipt of donations.</li><li>Cultivate effective relationships with the board, current partners, and others who can positively impact new revenue stream generation.</li><li>Develop strategic relationships to expand the reach, organizational awareness and programmatic capabilities of United Way of Brevard.</li><li>Lead corporate partner cultivation, serving as primary relationship manager and personally solicit high-level gifts from a portfolio of current and prospective donors.</li><li>Systematically identify, cultivate and steward major gift donors.</li><li>Deepen all donor alliances through regular, relevant communications and stewardship; and expand the donor base and partnership opportunities. Maintain a significant portfolio of principal donors, and facilitate relationships between donors and United Way.</li><li>Collaborate across departments to create an environment that nurtures a fundraising mindset throughout the organization.&nbsp;</li><li>Participates in community events or with community groups relevant to the United Way’s mission.</li><li>Foster an environment of cohesiveness, collaboration and achievement and ensure staff accountability for excellence through clearly defined and measurable goals.</li><li>Create a climate that promotes respect for others and acceptance of alternative ideas and approaches, as well as the highest ethical standards and practices.</li><li>Embrace diversity and inclusion as a strategic advantage.</li><li>Review and analyze progress reports, ensuring accuracy and comprehensiveness, and providing regular updates to stakeholders.</li><li>Prepares or participates in writing federal, state, local government, and foundation grants and reports.</li></ul>JOB REQUIREMENTSEducation and Experience<ul><li>Bachelor's degree in business, sales, nonprofit management, or related field. Master's degree preferred.</li><li>Minimum of 5 years of experience in fundraising, sales, or nonprofit leadership, with at least 2 years in a supervisory role.</li></ul>Skills/Abilities<ul><li>Proven track record of successful fundraising and donor relationship management.</li><li>Strong leadership and team-building skills, with the ability to inspire and empower staff.</li><li>Excellent communication and interpersonal skills, with the ability to engage and influence diverse stakeholders.</li><li>Strategic thinker with analytical and problem-solving abilities, capable of driving results in a dynamic environment.</li><li>Commitment to diversity, equity, and inclusion principles, with the ability to foster an inclusive and supportive work environment.</li><li>Proficiency in data analysis, financial management, and Microsoft Office suite.</li><li>High level of integrity, professionalism, and ethical conduct.</li><li>The Resource Development Director is a key leadership position within United Way of Brevard, requiring a strategic, dynamic, and results-oriented individual with a passion for fundraising and community impact.</li></ul>

Center of Collaboration

United Way of Brevard County, Florida

United Way of Brevard 

Director, Resource Development 

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul> Purpose of Position:The Manager, Mission United is responsible for the success of Mission United Northeast Florida. United Way of Northeast Florida (UWNEFL) serves as the backbone agency for the initiative. Mission United aims to assist military personnel as they reacclimate to civilian life by providing care coordination to connect them to programs and services to assist them with critical health and human services. The manager will support the implementation of the Mission United care coordination model.&nbsp; Additionally, this position will support Veteran Care Coordinators who provide resources and track clients and their outcomes. The manager will work with an established group of stakeholders who Mission United uses to connect veterans to health and human services.&nbsp;Key Responsibilities and Essential Functions:<ul><li>In collaboration with United Way leadership, manage program operations for Mission United.</li><li>Manage, develop, and guide Veteran Care Coordinators in serving veterans in need of support.&nbsp;</li><li>Manage a subset of program deliverables assisting the program reach certain program outcomes.&nbsp;</li><li>Foster a productive, positive, and supportive team atmosphere.&nbsp;</li><li>Proactively participate in cross department efforts that support the overall success of Mission United and United Way.&nbsp;</li><li>Maintain accurate records of care coordination activities and outcomes, and prepare reports on program performance for senior management.</li><li>Develop and implement care coordination strategies to ensure seamless transitions between different levels of care.</li><li>Assist the program in reaching contract deliverables and remaining in compliance with various partners and funders.&nbsp;</li><li>Monitor and evaluate care coordination activities, problem solving, and making necessary adjustments.</li><li>Represent Mission United in the community through external outreach with supporters and partners.</li><li>Conduct other duties/ tasks as assigned by the Vice President of Community Impact for the success of the Mission United program.</li></ul>Experience/Qualifications:<ul><li>Minimum three years of experience serving military/veteran populations in human, social service, and or nonprofit settings.</li><li>Three to five years of military experience required</li><li>Bachelor’s degree required.</li><li>Previous experience leading staff and or volunteers preferred.</li><li>Strong interpersonal skills that support productive relationships with United Way staff, administration, volunteers and community organizations.</li><li>Proficient in analyzing program data.</li><li>Excellent communication skills- written and verbal.</li><li>Knowledge of community resources in Northeast Florida desired.</li><li>Knowledge of and experience with the Veterans Administration (VA) as well as VA services and benefits preferred</li><li>Skills in managing grant deliverables and expenses</li><li>Proficient in using Microsoft Office Suite and other related computer programs.</li><li>Ability to work effectively on site and in virtual environments.</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li></ul><ol><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.</li></ol>Compensation and Benefits:<ol><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ol>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Manager, Mission United

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

Peer Support Specialist, Crisis & 988

<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> 211 &amp; Crisis Services Specialist </h2> <dl> <dt> Job Title </dt> <dd> 211 &amp; Crisis Services Specialist </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27747343 </dd> </dl> <dl> <dt> Work Remote </dt> <dd> Yes </dd> </dl> <dl> <dt> Location </dt> <dd> Remote </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> ​​​​​​ POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> 	<li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li> 	<li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li> 	<li>Provide appropriate screenings for specialized programs.</li> 	<li>Access multiple databases for resources and appropriately refer contacts.</li> 	<li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li> 	<li>Maintain accurate data collection on all contacts in the appropriate database.</li> 	<li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li> 	<li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li> 	<li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li> 	<li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li> 	<li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li> 	<li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> 	<li>High School diploma or equivalent required.</li> 	<li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li> 	<li>Experience with Microsoft Office required.</li> 	<li>Client management databases or other relational database experience, preferred.</li> 	<li>Demonstrated knowledge of health and human services desired.</li> 	<li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li> 	<li>Ability to multi-task and work in a fast-paced contact center.</li> 	<li>Bilingual in English/Spanish preferred.</li> 	<li>Must have access to a private, secure, and stable high-speed internet connection.</li> 	<li>Must have access to a quiet, confidential workspace.</li> </ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> 	<li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li> 	<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> 	<li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li> 	<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li> 	<li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> 	<li>Constantly viewing information on a computer screen. &nbsp;</li> 	<li>Occasionally traveling to the office when needed.</li> </ul> WORKING CONDITIONS Working conditions include: <ul> 	<li>Remote, inside working environment.</li> 	<li>High level of long periods of concentration.</li> 	<li>Constant customer interaction.</li> 	<li>Reliable transportation required.</li> </ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $15.00 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

211 & Crisis Services Specialist

POSITION SUMMARY Responsible for the planning, implementation, and continuous improvement of the Heart of Florida United Way’s TECHquity program. The internal title for this position is Program Manager, Techquity. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Oversee the day-to-day operations of all programmatic areas under the position’s scope.</li><li>Develop content expertise on all programmatic areas under the position’s scope.</li><li>Implement and maintain policies and procedures in all programmatic areas under the position’s scope.</li><li>Identify, develop, and implement programs that align with and advance the collective vision of the TECHquity initiative.</li><li>Develop and provide training on all programmatic areas under the position’s scope.</li><li>Constantly monitor and provide leadership and support to direct reports.</li><li>Meet with direct reports on a regular basis to ensure effective communication, coaching, and professional development.</li><li>Ensure that the team maintains detailed, accurate and timely records.</li><li>Conduct formal performance reviews to ensure pre-established criteria are met and learning opportunities are offered.</li><li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>Collaborate with department leadership to develop strategies that will maximize synergies among all current and new program areas.</li><li>Develop and maintain existing partnerships with key stakeholders.</li><li>Provide detailed reporting on program outputs and outcomes for key stakeholders.</li><li>Work closely with the Grants Administration team on monitoring reports, deliverables, and proposals.</li><li>Collect participant success stories to highlight program achievements.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Facilitate outreach events to increase knowledge of TECHquity program services.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Three to five years in nonprofit, information technology, program management, or project management preferred.</li><li>Knowledge or ability to assimilate information related to the digital divide.</li><li>Public speaking and presentation experience required.</li><li>Advanced experience with Microsoft Office required.</li><li>Customer service skills and experience required.</li><li>Ability to edit, complete, and assemble reports.</li><li>Attention to detail and accuracy.</li><li>Excellent analytical skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Strong communication skills, both written and orally, required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable internet connection.</li><li>Must have access to a quiet, confidential workspace.</li><li>Bilingual is a plus.</li></ul>COMPETENCY REQUIREMENTS ​Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Problem Solving - Ability to identify and resolve problems.&nbsp; Planning &amp; Organization - Ability to plan and organize work activities. Leadership - Motivate and inspire others. Conflict Resolution - Encourage open communication to resolve difficult situations. Managing People - Provide direction to subordinates that encourages performance. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Frequently traveling to the office or offsite location.</li><li>Occasional standing for prolonged periods.</li><li>Occasional lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasional bending, stooping, or kneeling.​​​​​​</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

Program Manager, Tech Education 

POSITION SUMMARY Supervise 211 and Crisis Services Specialists and provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment.&nbsp; KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Constantly monitor incoming contacts (calls, chats, texts, and emails) and Specialists’ interactions for timely response, intervention, and quality service.</li><li>Provide technical support to Specialists and address any issues and outages.</li><li>Constantly answer inbound chat, text, and email client contacts and complete outbound crisis/suicide follow ups calls.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with Specialists and contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients when appropriate and assist Specialists in understanding when advocacy is needed.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Assist Specialists by conducting interventions with contacts in imminent safety risk situations.</li><li>Initiates debrief meetings with Specialists following challenging contacts (suicide, homicide, child abuse, human trafficking, domestic violence, etc.) to review protocols used, provide feedback and coaching, and ensure personal self-care techniques are used, as necessary.</li><li>Accurately document all meetings with direct reports on a regular basis to ensure effective communication, coaching, and professional development, and conduct formal performance reviews. &nbsp;</li><li>Collaborate with Managers or Directors to address performance concerns and departmental processes to enhance quality assurance outcomes.</li><li>Occasionally answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral calls when needed.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Be available in times of emergency and/or disasters.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Be able to attend all required in-person and virtual meetings.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Inform USA CRS or CRS-DC certification preferred.</li><li>CIRS or Crisis Worker certification preferred.</li><li>Two years in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>One year of supervisory or coaching experience preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client and staff needs and show sensitivity to issues.</li><li>Excellent organizational skills with the ability to quickly adapt to a changing call volume while maintaining standards of high quality required.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Judgment - Ability to use sound judgement.&nbsp; Initiative - Ability to take initiative.&nbsp; Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc. &nbsp; Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

211 & Crisis Services Supervisor

General Description:&nbsp;This grant-funded position will work to empower communities to promote drug free lifestyles; build community structures to support those lifestyles; and encourage and support coordinated, systemic approaches to the prevention of substance use. This position will provide overdose prevention education, naloxone distribution and education on naloxone use to Broward community residents.Primary Job Responsibilities and Duties:&nbsp;<ul><li>Develops and distributes educational materials that include information on overdose prevention, the use of naloxone and safe injection practices.&nbsp;</li><li>Distributes educational materials to Broward County residents at six outreach events and 24 sites in zip codes targeting one (or more) of the priority population(s).&nbsp;</li><li>Provides training on naloxone use and distribute naloxone to&nbsp;Broward County residents.&nbsp;</li><li>Works within the Commission’s Comprehensive Community Action Plan, implementing Information Dissemination, Educational Trainings, Alternative Strategies, Environmental Strategies and Community-Based Process.&nbsp;</li><li>Establishes both formal and informal alliances with organizations which have similar or allied goals, such as the School Board, local law enforcement, health care providers, community centers, and service providers.&nbsp;</li></ul>.Other Job Duties:&nbsp;<ul><li>Documents the number of naloxone doses and number of educational materials distributed at each event and each distribution site and give each corresponding invoice to the grant funder.&nbsp;</li><li>Distributes educational materials to individuals at a minimum of 24 sites located in the following zip codes 33064, 33060, 33311, 33316, 33020, 33063, 33069, 33309, 33308, 33313, 33312, 33021, each quarter throughout the contract term.</li><li>Responsible for tracking performance measures for deliverables in accordance with grant.&nbsp;</li><li>Meet with and enlist key local stakeholders, coalitions, and service providers to promote the goals of the United Way Commission on Behavioral Health and Drug Prevention</li><li>Organizes, coordinates or assists in the organization of activities, such as the Annual Behavioral Health Conference, Health/Community Fairs, Town Hall meetings, Broward Youth Coalition activities, Commission task forces and other events to support prevention awareness consistent with the Community Action Plan.&nbsp;</li><li>Responsible for completing all mandatory support documentation and data entry which follows contract requirements for timeliness and accuracy.</li><li>Responsible for prompt compliance with all Commission on Behavioral Health and Drug Prevention and/or United Way of Broward regulations and requirements.</li><li>Maintains productivity requirement and expected billable units per week.</li><li>Responsible and accountable for attendance at Commission Meetings supervision meetings, and audit preparation meetings.</li><li>Serves as a customer service role model to ensure a positive relationship in interactions with all participants, volunteers, the community, and peers.</li><li>Perform duties as needed and/or requested to support and maintain accreditation standards and continuous quality improvement of the Commission on Behavioral Health and Drug Prevention and United Way of Broward County.</li><li>Must be able to work evenings/weekends and maintain reliable transportation.</li><li>Must be able to be at work consistently with regular attendance and punctuality and be willing and able to handle all the duties and responsibilities of this position daily.</li><li>Responds appropriately and effectively to the diversity of co-workers, consumers and stakeholders.&nbsp;</li><li>Takes responsibility for other assignments as they arise in the development of UWBC’s Commission activities.</li><li>Coordinates planning and requests from other Divisions that relate to UWBC’s Commission.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: &nbsp;Volunteers if applicableEducation &amp; Experience:&nbsp;Combination of education and experience represented by:<ul><li>Bachelor's degree and/or at least 4 years’ experience working in the Mental Health and Substance Abuse related field.&nbsp;</li><li>Experience in Human Services Substance Abuse/Mental Health, community organization, program outreach and training facilitation, required.</li><li>Certified Prevention Professional, preferred.</li><li>Administrative &amp; Supervisory experience working with volunteers.&nbsp;</li><li>High Proficiency required in Microsoft office products like Excel and other related computer programs.</li><li>Strong organizational, customer service and interpersonal skills are required.</li><li>Will be required to drive to various outreach locations in Broward County. MUST have reliable transportation.&nbsp;</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Prevention Outreach Specialist 

General Description: Contribute to the development and execution of United Way’s work in the health area including community engagement, investment process management and grant monitoring and execution.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Contribute to the execution of a result based, goal driven contract management process.</li><li>Assist with assigned impact area by conducting monitoring visits, reviewing and recording data, preparing reports and other submissions.&nbsp; &nbsp;</li><li>Coordinate and support the operations of the Community Impact Department with responsibilities including, but not limited to database management, procurement process, report generation and procedures management.&nbsp;</li><li>Responsible for maintaining and providing data support for agencies and organizations as it relates to the United Way Data Systems and the internal/external procurement process.</li><li>Assists with the planning and implementation of all meetings and training; organizes, manages, and coordinates notification; preparation of materials, logistics, etc.&nbsp;</li></ol>Other Job Duties:<ul><li>Provide day to day technical support to funded providers on the Community Impact Data System.&nbsp;</li><li>Manages the Community Impact Data management system.</li><li>Organizes training and special events.&nbsp;</li><li>Prepares and distributes minutes and all other materials related to Community Impact provider round table meetings.</li><li>Help to manage billing process for all providers under Health initiatives.&nbsp;</li><li>Review and track Month/Year invoicing for all providers under Health initiatives.</li><li>Assist with the execution and management (including monitoring/evaluation) of all contracts related to Health initiatives.</li><li>Coordinates the screening process for potential volunteers (as applicable).&nbsp;</li><li>Operates a variety of equipment including personal computers, copy/fax machines, and related equipment.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:&nbsp;This position has no supervisory responsibilitiesEducation &amp; Experience:&nbsp;<ul><li>Bachelor's degree, master preferred. &nbsp;</li><li>Three to five years’ experience in office/administrative support&nbsp;</li><li>Knowledge of word processing equipment and computers with proficiency required in MS Word, MS Excel, MS Power Point, and other related computer programs as needed</li><li>Strong organizational and interpersonal skills required.</li><li>Strong Customer Service Skills required.&nbsp;</li><li>An outgoing personality is a must.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Program Officer, Health 

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul>Purpose of Position:The position of Vice President, Philanthropy is a leadership role responsible for spearheading an innovative fundraising strategy that is not limited to workplace giving, while driving and growing revenue from individuals, corporations, and foundations, and other methods for mission-focused programs.&nbsp;The Vice President will have primary responsibility for establishing and implementing the infrastructure needed to achieve revenue growth building on a baseline of a $10.5M budget through workplace giving, major gifts, affinity groups, corporate philanthropy, planned giving, special events and other innovative models.This position leads and directs, with a growth-minded mentality, all Resource Development (RD) staff to maintain superior donor relationships, meet measurable revenue goals, and have extensive knowledge of how community impact initiatives, marketing &amp; communications, and volunteerism are integrated in providing donors and volunteers with rewarding and inspiring experiences with every&nbsp;interaction.While each position is measured on individual outputs, collaboration and coordination are critical elements of donor and volunteer engagement. In collaboration with the CEO, Leadership Team, and Board of Directors, the Vice President reimagines the giving culture, shaping the future of the organization’s philanthropy programs. Success is realized by achieving the overall organizational impact goals resulting from resources raised by the department of professionals.Key Responsibilities and Essential Functions:Organizational Leadership and Strategy<ul><li>Develop and review annual and multi-year strategic plan and necessary resources with the Chief Operating&nbsp;Officer, CFO and Leadership Team.</li><li>Accountable for advancement of United Way’s strategic goals to diversify and increase net revenue through key strategic partnerships and delivery of services, including all revenue streams, and resource development operations.</li><li>Create and foster innovation through continuous operations analysis and recommend and implement improvements to ensure efficient and effective delivery through best practices and&nbsp;technology.</li><li>Ensure the attainment of organizational goals for revenue growth including identification of new revenue streams.</li><li>Participate as a member of the Leadership Team to provide a united, visible, and strong leadership presence across the organization. Help instill new and innovative thinking, focus and prioritize efforts, and operationalize the organization’s strategic&nbsp;plan.</li><li>Partner with COO to organize and implement new revenue streams to support community impact&nbsp;work.</li><li>Collaborate closely with Marketing and Communications to build greater visibility through digital communications, social media and other cultivation&nbsp;tools.</li><li>Embrace and actively promote an inclusive and equitable work&nbsp;environment.</li><li>Successfully navigate in a dynamic, fast-paced, outcome-driven environment. Make timely decisions based on long-term goals, and exhibit sound and accurate judgments that result in positive organizational&nbsp;impacts.</li></ul>Department Management and Coaching<ul><li>Lead Resource Development Team in the creation of operating plans with defined goals aligned to the organizational&nbsp;strategy.</li><li>Supervise department staff and activities including but not limited to the effective management of systems, processes, donor data, and measurements to monitor projects, communications and guide fundraising results and&nbsp;activities.</li><li>Evaluate department staff’s experience and performance; use team building and motivational techniques, additional training, and organizational disciplinary protocols as appropriate to continually improve departmental professionalism, performance and to drive results. In partnership with Human Resources and COO, develop and implement a growth plan for staff to obtain needed training, knowledge, and&nbsp;skills to successfully achieve their goals.</li><li>Build and support a discipline of relationship management including the effective use of United Way’s customer relationship management platform within the Resource Development Department and within areas providing critical support to the Resource&nbsp;Development.</li><li>Work collaboratively with Donor Services team to establish and abide by data protocols to ensure highest quality of donor data.</li><li>Ensure financial issues related to gifts are handled with complete integrity and&nbsp;transparency.</li></ul>Operational Excellence<ul><li>Synthesize complex information, analyze data, and forecast trends related to various United Way revenue streams. Use data to inform and make decisions.</li><li>Monitor and analyze the progress of annual fundraising and operating plan goals and metrics, and make recommendations as needed.</li><li>Analyze donor data and market trends, develop fundraising strategies and new ideas.</li><li>Identify and research lapsed and potentially-lapsing donors and develop and implement a plan to re-engage them.</li></ul>Strategic Volunteer Management<ul><li>Organize and develop an appropriate volunteer structure through which&nbsp;community-wide support for revenue generation is achieved; support and assist volunteer&nbsp;leadership.</li><li>In partnership with CEO and COO, cultivate trust and confidence of the Board of Directors and other volunteer leaders to promote a culture of giving where ambassadors are fully equipped, embracing their roles as an integral part of efforts to drive resources for mission programs and community&nbsp;needs.</li><li>Provide goal-setting, visioning, leadership, and strategic direction for RD&nbsp;volunteers.</li><li>Assume primary staff responsibility for Resource Development Council meetings,&nbsp;overseeing the activities of the committee, and directly supporting the committee chair in the execution of the committee charter, including the identification and recruitment of committee&nbsp;volunteers.</li></ul>Competencies/Accountabilities:<ul><li>Ambitious and Focused on Winning: Reaches for the stars by setting ambitious, achievable goals; Persists when facing obstacles and comes back with a new approach and strategy to succeed; Conveys energy and passion about United Way’s work and mission; Is self-directed; Holds oneself accountable.</li><li>Innovative: Creative in solution ideation and implementation</li><li>Relationship Oriented: High emotional intelligence and a genuine desire to connect with others from diverse backgrounds and abilities.</li><li>Flexibility: Successfully navigating in a dynamic, fast-paced, outcome-driven environment</li><li>Data-driven Decision Making: Analyze results to monitor success, course correct as needed and expand success</li><li>Visible with Donors and Community Leaders: Continuously builds and expands the network of donors; Is visible and known in the community; Recognizes and pursues new opportunities and engages key leaders in the organization to create and support plans.</li><li>Accountability: Measures self and team against established goals</li><li>Exhibits Business Acumen: Identifies, anticipates and adapts to changing market trends and business needs; Understands challenges and opportunities in the business environment; Has solid understanding of United Way initiatives, products and services.</li><li>Focuses on Continuous Improvement: Stays current in the technical aspects of their field (e.g., tax law, employee engagement); Attempts to apply latest information on trends and best practices to continuously improve the work; Encourages and supports new ideas and new ways of doing things.</li><li>Takes Calculated Risks: Recognizes and acts on opportunities; Establishes criteria for taking risks; Challenges status quo when appropriate; Knows when to cut losses and change course.</li><li>United Way Values: Demonstrates a commitment to United Way’s values through internal and external actions.</li></ul>Experience/Qualifications:<ul><li>Bachelor’s Degree required, Master’s Degree preferred in Business Administration or related field, or equivalent experience.</li><li>Minimum of ten years’ work experience in professional fundraising or in a consultative sales environment driven by meeting metrics and measurables or demonstrated experience successfully growing a business.</li><li>Proven experience in achieving revenue growth and sustainability.</li><li>Preferred experience raising resources directly for programs.</li><li>Certified Fundraising Professional (CFRE) highly valued, but not required.</li><li>Proven ability to effectively evaluate, analyze and interpret data and information to advance all development activities.</li><li>Strong written and verbal communication skills, with an emphasis on the ability to persuade and influence others around ideas, decisions, and financial support in individual and group settings-</li><li>Highly effective relationship building skills including one-to-one interpersonal networking; ability to leverage and communicate effectively with diverse audiences: executive leaders, board members, donors, constituents, and staff.</li><li>Understand and implement gift acceptance policies and IRS requirements.</li><li>Customer Relationship Management software preferred.</li><li>Proficient with MS Office, including Word, Excel, PowerPoint, Outlook.</li><li>Proficiency with using the internet for research purposes.</li><li>Valid driver’s license, automobile insurance, and reliable transportation required.</li><li>Ability to pass a background check&nbsp;</li><li>Must pass pre-employment drug screening</li><li>Ability to work a flexible schedule, with the possibility of early morning, evening and weekend hours being needed.</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

Vice President, Philanthropy

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families.&nbsp;Together, the contributions of thousands of individual donors become a force for change in the&nbsp;community.
POSITION SUMMARY AND KEY RESPONSIBILITIES 
The Manager, Resource Development will effectively manage a portfolio of campaign accounts for the annual workplace campaign and other resource development activities.
<ul><li>Responsible for year round relationship maintenance, growth, and new relationship development with targeted campaign accounts.&nbsp; May achieve this goal through such activities as meeting with select accounts, attending specific meetings, and providing a variety of print/verbal information regarding United Way activities and its impact on the community.&nbsp;</li>
<li>Identify and build relationships with new prospective donors, including companies capable of running workplace campaigns and/or making corporate gifts, as well as individual donors.</li>
<li>Assist in the qualification and cultivation of major donors capable of giving at a leadership level, helping to increase membership in United Way of Brevard’s giving circles, including the Tocqueville Society ($10,000+ annual giving).</li>
<li>Assist the Director, Resource Development in resolving problems associated with fund raising objectives and monitoring goal progress.</li>
<li>Prepare, analyze, research and review campaign data and reports as required or requested.&nbsp;&nbsp;</li>
<li>Assist employers with the development and implementation of their internal United Way Campaign including but not limited to the facilitation of training for employer contacts, group meetings and agency tours.&nbsp;</li>
<li>Respond to requests for materials and information from employers and perform a variety of clerical duties associated with campaign activities including maintenance of account files.&nbsp;</li>
<li>Participate in pre-campaign recruitment, training and management activities for volunteers and account executives.</li>
<li>Ancillary duties include a variety of responsibilities including collaborating with the Communications Department on the development of campaign materials; assisting in various functions with policy and procedure development; staffing special events as needed; and attending various networking functions to support departmental objectives.</li>
<li>Perform other related duties as assigned.</li>
</ul>Mental Demands
<ul><li>Read and interpret documents or instruments.</li>
<li>Perform highly detailed work.</li>
<li>Assist or guide problem solving.</li>
<li>Perform mathematical functions.</li>
<li>Conduct meetings and presentations.</li>
<li>Prepare written communication.</li>
<li>Perform highly specialized analytical reasoning.</li>
<li>Withstand stress.</li>
<li>Handle multiple, concurrent tasks and constant interruptions.</li>
</ul>Environment and Physical Activity
<ul><li>The environment for this position is an open office that is clean and comfortable and includes driving the employee’s own vehicle approximately 40% of the time. Reliable transportation is required.</li>
<li>Evening and weekend work is required.&nbsp;</li>
<li>The position is in a non-confined office-type setting in which the employee is free to move about and may include some minor annoyances such as noise, odors, drafts, etc.</li>
<li>The employee spends time writing, typing, speaking, listening, lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.</li>
<li>May operate any or all of the following: telephone, cellular telephone, copy, fax machines, calculator, personal computer, related printers and related office equipment.</li>
</ul>JOB REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.&nbsp; Individual abilities may result in some deviation from these guidelines.
Education and Experience
<ul><li>Bachelor degree Preferred and two (2) or more years of related experience or the equivalent combination may be acceptable.&nbsp;</li>
<li>Previous fundraising, communications or sales experience required.&nbsp;</li>
<li>Understanding of and some experience with statistical reporting, collection, analysis and reporting.</li>
<li>Ability to extract simple database information and make recommendations based upon statistical analysis.</li>
</ul>Skills/Abilities 
<ul><li>Excellent organization and time management skills and the ability to work with minimal supervision while performing duties.</li>
<li>Proficient skills in personal computer operation, including word-processing, spreadsheet and data management software programs.</li>
<li>Solid oral, written and interpersonal communication skills required.</li>
<li>Strong public speaking skills required.</li>
<li>Current Florida driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.</li>
<li>Must be able to perform this position safely, without endangering the health or safety to himself or herself or others.</li>
</ul>Personal characteristics and skills 
<ul><li>Possess an adequate level of broad business and leadership skills.</li>
<li>Effective at generating resources and financial support for the organization.&nbsp;</li>
<li>Dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact.&nbsp;</li>
<li>Able to build trust in United Way and its relevance in the community.</li>
<li>Values the network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.</li>
<li>Understand community trends and human service issues.</li>
<li>Excels in leadership, teambuilding, effective utilization of volunteer resources, management skills, and communication skills.</li>
</ul><ul><li>Ability to build relationships with different types of people, including clients, organization members, and providers.</li>
</ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF
<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>ABOUT BREVARD COUNTY FLORIDA
Brevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. &nbsp;With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>.

22 Full time Jobs in Florida