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Purpose of PositionThis position supports the needs and activities of the Marketing and Communications team. Responsibilities include but are not limited to digital communications, marketing communications and media support, and administrative/operational support.Key Responsibilities and Essential FunctionsMarketing Communications Support&nbsp;<ul><li>Provide support for special events, including supporting vendor bookings and management, various event research needs, maintaining RSVP lists, preparing supplies, and supporting internal meetings and communications.</li><li>Manage media list and track all media mentions.</li><li>Coordinate speaker activities, as needed, including identifying, training and scheduling speakers as requested.</li><li>Manage our success story photo/video shoot and success story database for staff.</li><li>Provide logistical support for special events, including maintaining RSVP lists, preparing supplies, supporting vendors management and supporting internal communications.</li><li>Serve as organization photographer, as needed, and/or support a professional photographer hired for special events or marketing shoots.</li><li>Perform research, as needed, to inform marketing and communications strategies, tactics and KPIs.</li></ul>Digital Communications&nbsp;<ul><li>Coordinate the development and distribution of the biweekly internal email, Monday Message.</li><li>Coordinate the distribution of marketing emails and invites, including timeline management, marketing list set-up and facilitation, data review, template-building and content approvals across departments.</li><li>Serve as internal trainer for the creation and use of marketing lists in the CRM platforms, Stratus Live and Dot Digital.&nbsp;</li><li>Support digital marketing specialist with social media and website needs, as needed.</li></ul>Operational Support<ul><li>Facilitate requests, manage preparation and maintain inventory of marketing collateral, promotional items and other brand materials.</li><li>Maintain marketing team storage areas.</li><li>Organize and appropriately store physical and digital files, including logos, photos, videos and other marketing materials.</li><li>Schedule and send meeting notices, maintain department meetings calendar, prepare meeting rooms, take/transcribe minutes and provide day-of support, etc.&nbsp;</li><li>Maintain office supplies inventory, including monitoring supply level, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.&nbsp;</li><li>Request and manage outside-vendor estimates and invoice processing.</li><li>Manage requisition process for department credit card(s).</li><li>Assist in recruiting and supervising interns assigned to marketing.</li><li>As capacity allows, fill in for the Front Desk in answering calls from the public when regularly assigned team members are out of office.</li><li>Perform other such duties as may be assigned by the supervisory team.</li></ul>These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Role Experience/Qualifications Required<ul><li>Undergraduate degree preferred or a minimum of two years marketing support experience in an agency, nonprofit or corporate environment.</li><li>Excellent communication skills, both oral and written, with knowledge of AP Style preferred.</li><li>High level of attention to detail.</li><li>Must be solution-orientated and able to solve problems quickly and effectively.</li><li>Demonstrated organizational and time management skills/abilities (i.e., having to establish, manage and meet deadlines).</li><li>Significant, well-rounded experience in project management and administrative functions.</li><li>Relationship builder with the flexibility to manage multiple internal clients and external audiences.</li><li>Self-starter with a sense of urgency, able to work independently.</li><li>Advanced skills in Microsoft Office, i.e., Teams, Outlook, Word, Excel, PowerPoint, and in video conferencing tools.</li><li>Knowledge of graphic design, photo-editing, Adobe Creative Suite software, website content management and email marketing tools preferred.</li></ul>General Requirements<ul><li>Strong customer service skills; ability to establish excellent rapport with co-workers, general public, volunteers and donors.</li><li>Curiosity, desire to learn and passionate about building a stronger community.</li><li>Ability to embrace change and create process and order in the midst of it.</li><li>Possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize.</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file&nbsp;Ability to work effectively under stress and maintain productivity and composure under pressure.</li><li>Comfortable working in a fast-paced environment.</li><li>Ability to use good judgment and assessment techniques.</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor.</li><li>Ability to work evenings and weekend days, as needed, for marketing events, and flexibility to work variable shifts within a hybrid, remote environment.</li><li>Ability to perform overtime work, as assigned (but is rare).</li><li>Ability to pass a background check.</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on United Way business must provide proof of a valid driver’s license and current automobile insurance.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of Northeast Florida.</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the JobThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;United Way of Northeast Florida reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Marketing & Communications Coordinator

Department: Advancement Reports To: Sr. Director Marketing &amp; Communications Full Time, FLSA Exempt&nbsp; &nbsp;Position Summary&nbsp; The Marketing Manager reports to the Senior Director of Marketing &amp; Communications and is responsible for supporting the Communications Team in developing and implementing expert strategies and communications that result in increased awareness and growing the positive impact of United Way of Tucson and Southern Arizona (UWTSA). The Marketing Manager plays a key role in sharing the story of United Way of Tucson and Southern Arizona (UWTSA) through creative design, digital engagement, and strategic communications. This position blends marketing strategy, content creation, and event collaboration to elevate UWTSA’s brand, fundraising campaigns, and community impact. The ideal candidate is a thoughtful communicator and creative professional fluent in Adobe Creative Cloud, WordPress, and social/digital strategy, who thrives on turning complex community impact stories into clear, visually engaging messages that inspire action. This is a full-time, exempt position that reports to and works directly with the Sr. Director of Marketing and Communications. All United Way of Tucson and Southern Arizona (UWTSA) programs and strategies work toward eliminating racial, ethnic, and socio-economic disparities for an educated, thriving, and equitable community. United Way offers competitive wages and a generous benefits packet with employer contributions for full-time employees including medical, dental, 401K, HRA, PTO, 13 paid holidays, and opportunities for educational and professional development. For more information about our organization, see <a href="http://www.unitedwaytucson.org" target="_blank">www.unitedwaytucson.org</a>. Salary Range: $56,000-$62,000 Annually&nbsp; RESPONSIBILITIES: Marketing Materials and Strategies Support the Marketing Director in tracking marketing and communications performance metrics such as engagement, conversion, donor acquisition, press mentions, and web traffic. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and execute integrated marketing and brand communication strategies that promote UWTSA’s mission and initiatives, ensuring consistent and appropriate use of the United Way brand. •&nbsp;&nbsp;&nbsp;&nbsp;Create professional, high-quality promotional and campaign materials for digital and print using Adobe Creative Cloud (Illustrator, InDesign, Photoshop, and Premiere Pro). •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with the Communications Team to plan and develop marketing strategies for major campaigns, programs, and events. •&nbsp;&nbsp;&nbsp;&nbsp;Successfully use analytics, market research, communication, advertising, public relations, and digital marketing to generate profitable leads and donations. •&nbsp;&nbsp;&nbsp;&nbsp;Working within the team, help manage quality control of all marketing and collateral materials, such as video production, annual report, pledge cards, brochures, etc. •&nbsp;&nbsp;&nbsp;&nbsp;Help write, edit, and proofread content for various platforms, including newsletters, blogs, press releases, and donor communications. •&nbsp;&nbsp;&nbsp;&nbsp;Support digital marketing efforts through SEO, email marketing, paid and organic social campaigns, and web analytics. •&nbsp;&nbsp;&nbsp;&nbsp;Help maintain and update UWTSA’s WordPress website, ensuring accessibility, current content, and alignment with campaign messaging.Donor/Targeted Audience Relations •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with the Advancement team to create communications, collateral, and digital materials that drive fundraising and increase donor engagement. •&nbsp;&nbsp;&nbsp;&nbsp;Help design and implement targeted donor and partner communications, including direct mail, email campaigns, and digital storytelling. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in developing materials and assets for major giving, corporate partnerships, and workplace campaigns. •&nbsp;&nbsp;&nbsp;&nbsp;Support the execution of annual fundraising campaigns through creative design, storytelling, and content coordination. •&nbsp;&nbsp;&nbsp;&nbsp;Work with staff to collect and share compelling impact stories and testimonials that highlight donor investment and community outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in tracking campaign performance and analyzing engagement metrics to optimize future fundraising initiatives.Advertising •&nbsp;&nbsp;&nbsp;&nbsp;Assist in targeted ad campaign maintenance (Google Ads, Meta Ads, etc.) to reach donors and community partners. •&nbsp;&nbsp;&nbsp;&nbsp;Monitor and analyze performance of digital channels, providing reports and insights to improve content and engagement. •&nbsp;&nbsp;&nbsp;&nbsp;Stay current on emerging trends and tools in digital marketing, advertising, and content creation. •&nbsp;&nbsp;&nbsp;&nbsp;Help manage and grow social media accounts with intentional and effective messaging.Events, Promotions and Sponsorships •&nbsp;&nbsp;&nbsp;&nbsp;Work with Community Engagement Team on coordinating with volunteers, staff, and vendors in planning and executing events within budget. •&nbsp;&nbsp;&nbsp;&nbsp;Work with Communications Team in creating event signage and materials, working with all departments, especially Resource Development. •&nbsp;&nbsp;&nbsp;&nbsp;Help capture event content (photo, video, and stories) for post-event communications and social sharing. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in fulfilling sponsorship benefits. •&nbsp;&nbsp;&nbsp;&nbsp;Event set up and breakdown as needed.Sr. Marketing Manager Qualifications •&nbsp;&nbsp;&nbsp;&nbsp;Lead the development and implementation of strategic marketing and communication plans that support UWTSA’s mission, goals, and key initiatives. •&nbsp;&nbsp;&nbsp;&nbsp;Oversee complex, multi-channel campaigns from concept through execution, ensuring consistent messaging, creative excellence, and measurable outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Act as a lead project manager for major marketing initiatives, coordinating across departments and external vendors to ensure timely, high-quality delivery. •&nbsp;&nbsp;&nbsp;&nbsp;Help guide storytelling and content strategy across digital, print, and video platforms to increase awareness, engagement, and donor support. •&nbsp;&nbsp;&nbsp;&nbsp;Manage brand standards and ensure all materials align with UWTSA’s voice, values, and visual identity. •&nbsp;&nbsp;&nbsp;&nbsp;Conduct and interpret marketing analytics, translating data insights into actionable strategies and performance improvements. •&nbsp;&nbsp;&nbsp;&nbsp;Support crisis communications, media relations, and community engagement efforts as needed. •&nbsp;&nbsp;&nbsp;&nbsp;Support video and graphics production direction and execution. •&nbsp;&nbsp;&nbsp;&nbsp;Serve as a senior collaborator in identifying opportunities for innovation, brand positioning, and enhanced public visibility.Administrative Functions •&nbsp;&nbsp;&nbsp;&nbsp;Perform duties in accordance with United Way policies and procedures such as attending staff meetings and conferences, completing accurate and timely timesheets and expense reports. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage horizontal priorities in a fast-paced environment, lead project planning, organization, monitoring and implementation, and motivate departmental teams toward project objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Submit budgets as appropriate.Other Duties as Assigned.QUALIFICATIONS, SKILLS AND ABILITIES •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in marketing, communications, public relations, journalism, or related field; or equivalent combination of education and experience. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Adobe Creative Cloud (Illustrator, InDesign, Photoshop; Premiere Pro or After Effects preferred). •&nbsp;&nbsp;&nbsp;&nbsp;Experience with WordPress website management and basic knowledge of SEO and accessibility standards. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent writing, editing, and communication skills, with a focus on inclusive and engaging storytelling. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to design and execute digital and print marketing materials. •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with social media management tools, digital advertising platforms, and analytics (e.g., Google Analytics, Meta Business Suite). •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work collaboratively across departments while managing multiple projects and deadlines. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated customer service, problem-solving, and organizational skills. •&nbsp;&nbsp;&nbsp;&nbsp;Must possess a valid driver’s license and current auto insurance, have daily access to reliable transportation, and the ability to occasionally lift up to 30 pounds. POLICY STATEMENT The United Way of Tucson and Southern Arizona is an equal opportunity employer. We champion diversity, equity, and inclusion. We take action to ensure equal opportunity, and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected status. &nbsp;

United Way of Tucson and Southern Arizona

Marketing Manager/Sr. Marketing Manager

2 Marketing / Communications / PR Jobs