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General Description: This position provides administrative support to the MISSION UNITED program at the Veteran Resource Center (VRC). The incumbent in this position assists MISSION UNITED management with general activities and ensures the smooth running of the overall office administration.&nbsp;Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Greets and directs all clients, volunteers and other visitors with courtesy. &nbsp;</li><li>Answers all incoming calls courteously, accurately takes and distributes messages/forward calls to the appropriate individual(s).&nbsp;</li><li>Screens and assesses client immediate needs and program eligibility during first point of contact.&nbsp;</li><li>Assists with entering Temporary Financial Assistance (TFA) requests in the payment system in accordance with program data guide.</li><li>This position will serve as a receptionist / front desk back-up and shared support to other UWBC buildings as needed (for example: Colker/Ansin).</li><li>Responds and refers to crisis calls calmly and quickly.&nbsp;</li><li>Receives the mail, Fed Ex, UPS, etc. packages and ensures all mail related items get distributed to the correct people in a timely manner.&nbsp;&nbsp;</li><li>Assures visitors sign in and out, maintaining the daily sign in log.&nbsp; Calls staff when visitors arrive to assure unauthorized individuals does not access offices.&nbsp;</li><li>Maintains confidentiality of all materials, and uses judgment and tact in dealing with internal and external inquiries</li><li>Provides overall day-to-day support to MISSION UNITED management in their area of responsibilities including: general community impact work, and the MISSION UNITED program.&nbsp;</li><li>Organizes all aspects of the MISSION UNITED meetings, including but not limited to: meeting scheduling, logistics and printed/visual aids.</li><li>Maintains quality and accuracy of all board related records including preparing and sending agendas, meeting notices and meeting materials.&nbsp;Record and transcribe meeting minutes.</li><li>Maintains office, kitchen and client supply inventory and orders.&nbsp;</li><li>Assures development and implementation of appropriate procedures for the effective and efficient filing/retrieval systems of documentation, to include files, manuals, proposals, etc.</li><li>Assists with the planning and implementation of meetings, round tables and training.&nbsp;</li><li>Organizes, manages, and coordinates notification; preparation of materials, logistics and transcribing minutes, as requested.</li></ol>Other Job Duties:&nbsp;<ol><li>Manages all customer situations, meet commitments, respond promptly to customer needs, and solicit feedback to continually reinforce and strengthen the organization’s brand.&nbsp;</li><li>Understands the United Way concept, mission, purpose, philosophy and background to handle routine calls from public in an effective and diplomatic way.</li><li>Develops and maintain good working relationships with clients, visitors, staff, board members, major donors, volunteers, agency representatives, and guests.</li><li>Consistently demonstrates good telephone etiquette and courtesy</li><li>Plans and prioritizes work to meet scheduled deadlines; adjusts personal schedule to assure completion of tasks, assignments, etc.</li><li>Manages the MISSION UNITED leadership assigned areas expense reports, invoice processing, purchase orders, and ensures completion of timesheet.</li><li>Maintains up to date information for the MISSION UNITED management assigned areas, including but not limited to program summaries, allocations/grants updates, and training schedules.</li><li>Assures work is performed within established policies and procedures.</li><li>Works only under general supervision; uses discretion and judgment in the performance of daily duties.</li><li>Exhibits leadership and initiative in work habits and adhering to UWBC policies.</li><li>Performs other administrative duties and assumes other responsibilities as assigned by the supervisors.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises: &nbsp;N/A. This position has no supervisory responsibilities.&nbsp;Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree with three plus years’ experience in an Administrative Assistant position role in a professional office environment preferred.</li><li>Minimum of associate’s degree or equivalent from an accredited two-year college or technical school and five years related experience.</li><li>Typing skills, with a high degree of accuracy excellent spelling, punctuation and grammar skills; ability to proofread accurately. Excellent telephone presence and good organizational skills required.</li><li>Must have knowledge of word processing equipment and computers with proficiency required in MS Word, MS Excel, MS Power Point, and other related computer programs as needed.</li><li>Must have strong customer service, communication, documentation, and interpersonal skills.&nbsp;</li><li>Must have excellent organizational and problem-solving abilities.&nbsp;</li><li>Ability to work independently and manage multiple tasks simultaneously.&nbsp;</li><li>Must be self-motivated, compassionate and have a positive attitude.&nbsp;&nbsp;</li><li>Initiative, analytical ability, high interpersonal relations and the ability to effectively communicate.</li></ul>Core Competency&nbsp;Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’s&nbsp;mission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceedsqualitative&nbsp;and&nbsp;quantitative goals in a&nbsp;thoughtful&nbsp;and&nbsp;time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership&nbsp;and&nbsp;commitment&nbsp;with the&nbsp;needs,&nbsp;priorities,&nbsp;goals&nbsp;and&nbsp;cultureof&nbsp;UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embraces&nbsp;engagement&nbsp;of all&nbsp;people,&nbsp;ideasand&nbsp;backgrounds&nbsp;and&nbsp;aligns with&nbsp;United&nbsp;Way’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new&nbsp;challenges&nbsp;to&nbsp;further&nbsp;UnitedWay’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives&nbsp;and&nbsp;timelines,&nbsp;and&nbsp;seeks&nbsp;help&nbsp;when&nbsp;neededin&nbsp;juggling&nbsp;priorities.</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be&nbsp;effective&nbsp;in any&nbsp;team&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;<ul><li>The office environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work duties will also entail outside environments and exposure to elements.&nbsp;</li><li>The employee will also work in a public service delivery environment. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.&nbsp;</li><li>Physical demands include sitting and/or standing for extended periods of time; bending; lifting approximately 25 pounds; and regular use of the telephone, copier, fax, and computer. Demands also involve protracted concentration.&nbsp; &nbsp;</li></ul>

United Way of Broward County

Receptionist / Administrative Assistant 

United Way of Broward County fights for the health, education and financial prosperity of every person in our community.&nbsp;General Description: Develop and execute United Way of Broward County’s (UWBC) public policy agenda; support UWBC’s programmatic priorities, drive community involvement and increase donor engagement around advocacy actions.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Develop and execute a public policy agenda that will support UWBC’s programmatic priorities.</li><li>Educate local, state and federal elected officials on UWBC’s public policy agenda.</li><li>Collaborate with Commission on Behavioral Health and Drug Prevention and the State of Florida’s local behavioral health contractor to support and implement its public policy priorities.</li><li>Convene stakeholders and volunteers in a Public Policy Advisory Committee to prepare policy proposals for local, state, and federal officials.</li><li>Partner with staff and contractors working with the United We End Homelessness Initiative to develop and advocate for policy solutions that help mitigate the homeless and affordable housing crisis in our community.</li><li>Educate our community on our Asset Limited, Income Constrained, Employed (ALICE) population by planning and executing signature events and marketing campaigns to raise awareness about the needs of this group in our community.</li></ol>Other Job Duties:&nbsp;<ul><li>Engage Community Impact Directors and Commission on Behavioral Health and Drug Prevention staff to identify public policy issues relating to UWBC priorities.</li><li>Facilitate and/or conduct research and policy analysis related to UWBC public policy priorities.&nbsp;</li><li>Prepare reports, newsletters, fact sheets and other communication tools to inform internal and external stakeholders about UWBC’s Public Policy Agenda.</li><li>Present UWBC’s Public Policy Agenda to wide variety of audiences to increase community and stakeholder support and engagement. Build community coalitions around public policy issues where appropriate.</li><li>Work with the Resource Development team to increase donor and affinity group engagement as advocates for UWBC's Public Policy Agenda.</li><li>Develop relationships with municipal, county and state elected officials.</li><li>Monitor local, state and federal legislation, and its impact on UWBC’s priorities.</li><li>Participate in local and state coalitions that align with UWBC’s priorities.</li><li>Collaborate with United Way of Florida, and other local United Way organizations in Florida on issues impacting United Way priorities at the State level.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that the Director of Public Policy and Strategic Initiatives will be fully engaged in the organization's crisis plan and response efforts and lead areas when needed.</li><li>Works closely with, and fully supports the Performance and Quality Improvement (PQI) committee to understand the strategic priorities that align with the agency goals.&nbsp;</li><li>Performs other duties and assumes other responsibilities as assigned by the Chief Executive Officer.</li><li>Attendance at community events either sponsored by UWBC, or as an invited guest.</li><li>Any other duties as required in the normal course of business at UWBC.</li></ul>Supervises:&nbsp;Volunteers.Education &amp; Experience:&nbsp;<ul><li>Bachelor's Degree in Public Policy, Public Administration or related field; Master's Degree desirable.</li><li>Demonstrated interest in or understanding of the local and state policy making process.</li><li>Three years or more of experience in public policy, field advocacy, non-profit/social services management, program development, community relations or related service areas.</li><li>Demonstrated ability to convene and mobilize diverse populations, including community groups, elected and non-elected policy makers, business leaders, professional staff and volunteers.</li><li>Strong communicator - ability to write about and verbally present on public policy positions in a manner that is easy to understand for elected officials and the general public</li><li>Commitment to UWBC’s mission of fighting for the health, education and financial prosperity of every person in our community.</li><li>Ability to assess problems, issues and needs, and to develop an appropriate plan of action.</li></ul><h2>Core Competency&nbsp;Requirements:</h2><ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’s&nbsp;mission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meeting and&nbsp;exceeding&nbsp;qualitative&nbsp;and&nbsp;quantitative&nbsp;goals&nbsp;in&nbsp;a&nbsp;thoughtful&nbsp;and&nbsp;time-driven&nbsp;manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership, and&nbsp;commitment&nbsp;with&nbsp;the&nbsp;needs,priorities,&nbsp;goals,&nbsp;and&nbsp;culture&nbsp;of&nbsp;UWBC.</li><li>Embraces diversity, equity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embraces engagement of all people, ideas, and backgrounds and aligns with United&nbsp;Way’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept newchallenges&nbsp;to&nbsp;furtherUnited&nbsp;Way’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives,&nbsp;and&nbsp;timelines,&nbsp;seeking help when&nbsp;needed to&nbsp;manage&nbsp;priorities.</li><li>Personifies&nbsp;teamwork–&nbsp;Demonstrates&nbsp;good&nbsp;collaboration&nbsp;and&nbsp;communication&nbsp;effectively&nbsp;in any&nbsp;team&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Director, Public Policy & Strategic Initiatives

General Description: &nbsp;This position is responsible for engaging, organizing, and trackingexpanded learning opportunities at Gulfstream Academy of Hallandale Beach K-8, A CommunityPartnership School™. Expanded learning opportunities will be offered to primary and secondarystudents in academic, social emotional, and extracurricular activities on campus and at designated satellite sites.&nbsp;Primary Job Responsibilities:<ol><li>Collaborate with community providers and school leadership to integrate enrichment programming into the unique educational environment of Gulfstream Community Partnership School (outside of designated core academic classroom learning time).</li><li>Consult with diverse stakeholders to develop, market, and sustain locally relevant programs for Hallandale Beach youth and families.&nbsp;</li><li>Maintain accurate and complete participation and engagement data.</li><li>Manage contracting, financial reporting, and evaluation of expanded learning providers.&nbsp; &nbsp;</li></ol>&nbsp;Secondary Job Duties:&nbsp;<ol><li>Serve as a core member of the Community Partnership School Operations Team.&nbsp;</li><li>Build rapport with teachers, staff, parents and community members to be an advocate for students and community needs.</li><li>Increase on-site extracurricular programs, mentor services, and service opportunities.</li><li>Expand athletic opportunities for students and families at Gulfstream Academy.</li><li>Coordinate on-site tutoring and homework help services.</li><li>Engage partner colleges and universities to create internship opportunities that meet the expanded learning priorities of the community.</li><li>Collaborate with current service providers to support meaningful academic, cultural, and recreational programming.</li><li>Recruit, train, coordinate, and show appreciation to volunteers leading expanded learning programs.&nbsp;</li><li>Create partnerships for new field trips and off campus experiences.</li><li>Host collaboration spaces for service providers.&nbsp;</li><li>Supervise the Student Leadership Council.</li><li>Communicate actively with caregivers to identify student needs and program eligibility.</li><li>Prepare contingency plans and remain prepared to supervise youth to maintain continuous programming.</li><li>Proactively schedule student engagement throughout the calendar year, including summer months and during school breaks.</li><li>Seek community support for a feeding/snack program to benefit extracurricular scheduling.</li></ol>Other Job Duties:<ol><li>Performs other duties and assumes other responsibilities as requested by supervisor.</li><li>Follow and enforce school district policies and procedures.&nbsp;</li><li>Oversee facility management and provide leasing participants with the appropriate leadership.</li><li>Present the Community Partnership School™ model to multiple stakeholders, including students, caregivers, and community leaders.&nbsp;</li><li>Prepare written materials for the purposes of documenting activities, providing written reference and/or conveying information.&nbsp;</li><li>Participate actively in departmental meetings, training and education, as well as the quality improvement process.</li><li>Collaborate in fundraising and grant writing.</li><li>Possible arrangement of transportation of clients.</li><li>As needed, work flexible hours including evenings and weekends,</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Understands and respects the diversity of economic, linguistic and cultural backgrounds and situations.</li><li>Actively participate in the COA accreditation process.&nbsp;</li></ol>Supervises: No Supervision DutiesEducation, Skills and Experience Requirements:&nbsp;<ul><li>Graduation from an accredited college or university with a bachelor’s degree in an Education, Human Services, or Social Services related field and one to two years of combined experience in community outreach OR graduation from an accredited college or university with an associate’s degree in an Education, Human Services, or Social Services related field and three to four years of combined experience in community outreach. Five years of relevant experience may be supplemented for an accredited degree.</li><li>Proficient skills working with computers and software programs.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders, in a school and with community providers.</li><li>Excellent organizational, verbal and written communication skills (English required; Spanish, Haitian Creole, or Ukrainian highly desirable and preferred).</li></ul>Preferred Experience:&nbsp;<ul><li>Two (2) years of experience implementing or supervising a positive learning environment, in school or out-of-school hours.</li><li>Experience mentoring youth.</li><li>Experience managing multiple stakeholders.</li><li>Experience working with data to inform practice.</li><li>Experience in contract management or grant reporting.&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp;Demands also involve protracted concentration.&nbsp;

Expanded Learning Coordinator

<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> Facilities Technician </h2> <dl> <dt> Job Title </dt> <dd> Facilities Technician </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27742188 </dd> </dl> <dl> <dt> Location </dt> <dd> Orlando, FL, 32804&nbsp; </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> POSITION SUMMARY Oversee the Heart of Florida United Way building, ensuring its cleanliness, maintenance, and safety while maintaining compliance with all applicable building and safety codes.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> 	<li>Oversee and manage all building maintenance, repairs, and preventative maintenance schedule, encompassing tenant-leased spaces, common areas, parking lots, grounds, and both the interior and exterior of the building.</li> 	<li>Conduct routine janitorial tasks to ensure the cleanliness and upkeep of common areas and restrooms throughout the day as needed.</li> 	<li>Oversee the operation, maintenance, and access of all building-related equipment and security technology.</li> 	<li>Foster and maintain strong relationships with outside vendors to keep contracts up-to-date, secure competitive pricing, and ensure services are delivered as per contract terms.</li> 	<li>Answer and coordinate inbound communications related to the facility.&nbsp;</li> 	<li>Process the intake of maintenance requests.&nbsp;</li> 	<li>Collaborate with other departments to ensure building safety and improve overall presentation.&nbsp;</li> 	<li>Conduct research, troubleshoot issues, coordinate efforts, and implement solutions to address facility needs and safety hazards.&nbsp;</li> 	<li>Address after-hour and emergency calls promptly, ensuring swift responses to maintenance and security issues.</li> 	<li>Ensure compliance with safety regulations (fire, OSHA, etc.).</li> 	<li>Maintain and update the building manual, ensuring appropriate staff are informed and trained on the content.</li> 	<li>Process vendor payments and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely.&nbsp;</li> 	<li>Support with occasional offsite and onsite events and meetings (room setup and cleanup).</li> 	<li>Develop expertise in maintenance requirements, including electrical systems, plumbing, irrigation, HVAC, and common repair tasks.</li> 	<li>Distribute copy paper to various stations throughout the building, ensuring all areas are adequately stocked.</li> 	<li>Research, order, track and receive building inventory, supplies, and equipment.</li> 	<li>Oversee the maintenance and upkeep of the company van, ensuring it remains in optimal working condition.</li> 	<li>Manage resources effectively within budgetary constraints.</li> 	<li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.&nbsp;</li> 	<li>Assist HFUW response in times of emergency and/or disasters.</li> 	<li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> 	<li>High School diploma or equivalent required.</li> 	<li>Valid Driver License required.&nbsp;</li> 	<li>Three to five years of building maintenance experience required.&nbsp; Commercial building experience preferred.</li> 	<li>Experience with HVAC, electrical work, plumbing and/or construction preferred.</li> 	<li>Advanced knowledge of safety standards and reporting requirements required.</li> 	<li>Proficiency in Microsoft Office required.&nbsp;&nbsp;</li> 	<li>Customer service skills and experience required.&nbsp;</li> 	<li>Attention to detail and accuracy.&nbsp;</li> 	<li>Ability to multi-task and work in a fast-paced environment.</li> 	<li>Ability to work independently with minimal supervision.</li> 	<li>Excellent communication skills, both written and oral, with strong listening abilities.&nbsp;</li> 	<li>Ability to utilize critical thinking and problem-solving skills.&nbsp;</li> 	<li>Ability to utilize organizational skills effectively.&nbsp;</li> 	<li>Must demonstrate a strong work ethic and uphold high levels of professionalism.</li> 	<li>Must possess and maintain an up-to-date mobile device to ensure access to necessary applications and systems.</li> </ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> 	<li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li> 	<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> 	<li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers.&nbsp;</li> 	<li>Constantly operating machinery and/or power tools.</li> 	<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.&nbsp;</li> 	<li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> 	<li>Constantly traveling to the office or offsite location.&nbsp;</li> 	<li>Constantly lifting and moving of items weighing up to approximately 50 pounds or more.</li> 	<li>Constantly bending, stooping, or kneeling.</li> 	<li>Constantly ascending or descending ladders, stairs, ramps, and the like.</li> 	<li>Constantly moving about to accomplish tasks or moving from one worksite to another.</li> 	<li>Occasionally operating motor vehicles (passenger van and similar vehicles).</li> 	<li>Occasionally viewing information on a computer screen.&nbsp;</li> 	<li>Occasionally moving self in different positions to accomplish tasks in various environments including tight and confined spaces.</li> </ul> WORKING CONDITIONS Working conditions include: <ul> 	<li>Constantly working in an indoor or outdoor environment with high or low temperatures.</li> 	<li>Occasional early mornings, evenings, and weekend hours.</li> 	<li>High level of long periods of concentration.</li> 	<li>Frequent interactions with internal and external customers.</li> 	<li>Reliable transportation required.</li> 	<li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li> </ul> Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $26.50 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

Facilities Technician

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: The Development Officer (DO) is charged with implementing strategies within an assigned book of business, with a focus on growing revenue for UWBC’s community impact agenda.&nbsp; The position will strategize, create and implement year-round engagement plans that lead to effective and successful revenue generation to fuel our work.&nbsp;Also, the DO will identify, recruit and develop prospects for new business development on a year-round basis. New business may include new workplace campaigns, new corporate gifts, new sponsorships, grants and new gifts in kind for UWBC.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Serve as the lead United Way staff for a portfolio of select companies and organizations.</li><li>Collaboratively plan and execute their annual workplace campaigns to achieve revenue goals.&nbsp; The goals will be centered around the annual campaign, special initiative fundraising, sponsorship fundraising, grant funding and response to custom giving interests that align with UWBC’s mission.</li><li>Maintain current understanding of UWBC Community Impact work and be able to articulate to donors and the Broward community.&nbsp; Participate in internal and external committees to gain and keep current such understanding.</li><li>Develop individualized campaign objectives and key messages for accounts (liaison with other staff/dept’s as appropriate).&nbsp;</li><li>Work cross departmentally to coordinate year round donor/volunteer engagement opportunities connected to our community impact agenda to enhance fundraising campaigns.</li><li>Research, write and support grant applications as appropriate.</li><li>Work with staff members responsible for financial reports, pledge processing and data entry to ensure account data is accurate and information is collected, recorded and distributed accurately and timely.</li><li>Attend and assist with United Way events for fundraising and awareness including planning, implementation and evaluation particularly as they relate to campaign and outreach to new donors.</li><li>Work with Major Gifts team to identify and create pipeline of donors with growth potential.</li><li>Maintain current and accurate information in Andar database and CRM tools on all prospects and assigned accounts.</li><li>Performance evaluation to include feedback from direct constituents, both internal and external</li></ul>Required Skills:<ul><li>Experience in developing strategic plans for year-round corporate engagement.</li><li>Ability to work independently, making appropriate decisions with direction as needed.</li><li>Ability to manage relationships with constituents, both on a one on one and/or group basis.</li><li>Strong written and oral presentation skills.</li><li>Ability to work cross-functionally with Marketing, Finance, Major Gifts, and Community Impact to achieve position objectives and increase revenue.</li><li>Ability to organize, prioritize and meet deadlines.</li><li>Knowledge of business and social community.</li><li>Ability to work outside of standard office hours.</li><li>Experience with donor relations database and CRM systems.</li><li>Ability to analyze financial data to determine workplace strengths/weaknesses and develop innovative strategies to maximize results.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.&nbsp;</li></ul>Supervises:&nbsp;Campaign Associates, volunteers and interns.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree and/or at least 3 years’ experience in fund raising, sales or relationship building.</li><li>Focused sales/marketing experience with applied emphasis on customer relationship management.</li><li>Experience working with volunteers.</li><li>Experience working with or knowledge of United Way operations desirable.</li><li>Computer proficiency required in customer relationship management systems and Microsoft Office software programs.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders&nbsp;</li><li>Excellent organizational, verbal and written communication skills.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>

Development Officer

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families.&nbsp;Together, the contributions of thousands of individual donors become a force for change in the&nbsp;community.
POSITION SUMMARY AND KEY RESPONSIBILITIES 
The Manager, Resource Development will effectively manage a portfolio of campaign accounts for the annual workplace campaign and other resource development activities.
<ul><li>Responsible for year round relationship maintenance, growth, and new relationship development with targeted campaign accounts.&nbsp; May achieve this goal through such activities as meeting with select accounts, attending specific meetings, and providing a variety of print/verbal information regarding United Way activities and its impact on the community.&nbsp;</li>
<li>Identify and build relationships with new prospective donors, including companies capable of running workplace campaigns and/or making corporate gifts, as well as individual donors.</li>
<li>Assist in the qualification and cultivation of major donors capable of giving at a leadership level, helping to increase membership in United Way of Brevard’s giving circles, including the Tocqueville Society ($10,000+ annual giving).</li>
<li>Assist the Director, Resource Development in resolving problems associated with fund raising objectives and monitoring goal progress.</li>
<li>Prepare, analyze, research and review campaign data and reports as required or requested.&nbsp;&nbsp;</li>
<li>Assist employers with the development and implementation of their internal United Way Campaign including but not limited to the facilitation of training for employer contacts, group meetings and agency tours.&nbsp;</li>
<li>Respond to requests for materials and information from employers and perform a variety of clerical duties associated with campaign activities including maintenance of account files.&nbsp;</li>
<li>Participate in pre-campaign recruitment, training and management activities for volunteers and account executives.</li>
<li>Ancillary duties include a variety of responsibilities including collaborating with the Communications Department on the development of campaign materials; assisting in various functions with policy and procedure development; staffing special events as needed; and attending various networking functions to support departmental objectives.</li>
<li>Perform other related duties as assigned.</li>
</ul>Mental Demands
<ul><li>Read and interpret documents or instruments.</li>
<li>Perform highly detailed work.</li>
<li>Assist or guide problem solving.</li>
<li>Perform mathematical functions.</li>
<li>Conduct meetings and presentations.</li>
<li>Prepare written communication.</li>
<li>Perform highly specialized analytical reasoning.</li>
<li>Withstand stress.</li>
<li>Handle multiple, concurrent tasks and constant interruptions.</li>
</ul>Environment and Physical Activity
<ul><li>The environment for this position is an open office that is clean and comfortable and includes driving the employee’s own vehicle approximately 40% of the time. Reliable transportation is required.</li>
<li>Evening and weekend work is required.&nbsp;</li>
<li>The position is in a non-confined office-type setting in which the employee is free to move about and may include some minor annoyances such as noise, odors, drafts, etc.</li>
<li>The employee spends time writing, typing, speaking, listening, lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.</li>
<li>May operate any or all of the following: telephone, cellular telephone, copy, fax machines, calculator, personal computer, related printers and related office equipment.</li>
</ul>JOB REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.&nbsp; Individual abilities may result in some deviation from these guidelines.
Education and Experience
<ul><li>Bachelor degree Preferred and two (2) or more years of related experience or the equivalent combination may be acceptable.&nbsp;</li>
<li>Previous fundraising, communications or sales experience required.&nbsp;</li>
<li>Understanding of and some experience with statistical reporting, collection, analysis and reporting.</li>
<li>Ability to extract simple database information and make recommendations based upon statistical analysis.</li>
</ul>Skills/Abilities 
<ul><li>Excellent organization and time management skills and the ability to work with minimal supervision while performing duties.</li>
<li>Proficient skills in personal computer operation, including word-processing, spreadsheet and data management software programs.</li>
<li>Solid oral, written and interpersonal communication skills required.</li>
<li>Strong public speaking skills required.</li>
<li>Current Florida driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.</li>
<li>Must be able to perform this position safely, without endangering the health or safety to himself or herself or others.</li>
</ul>Personal characteristics and skills 
<ul><li>Possess an adequate level of broad business and leadership skills.</li>
<li>Effective at generating resources and financial support for the organization.&nbsp;</li>
<li>Dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact.&nbsp;</li>
<li>Able to build trust in United Way and its relevance in the community.</li>
<li>Values the network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.</li>
<li>Understand community trends and human service issues.</li>
<li>Excels in leadership, teambuilding, effective utilization of volunteer resources, management skills, and communication skills.</li>
</ul><ul><li>Ability to build relationships with different types of people, including clients, organization members, and providers.</li>
</ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF
<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>ABOUT BREVARD COUNTY FLORIDA
Brevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. &nbsp;With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>.

United Way of Brevard County, Florida

United Way of Brevard 

Manager, Resource Development

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve. &nbsp;Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work. &nbsp;Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job. &nbsp;Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp; • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community. &nbsp;Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture &nbsp;General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment. &nbsp;UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, equity, and inclusion is a fundamental part of our mission and a focus throughout our organization and the communities we serveValues:<ul><li>Teamwork –&nbsp;We work together to accomplish our goals and help&nbsp;each other&nbsp;succeed.</li><li>Innovation -&nbsp;We&nbsp;are fearless, imaginative trail&nbsp;blazers.</li><li>Mission Focused-&nbsp;We&nbsp;are passionate about our community’s wellbeing&nbsp;and creating lasting&nbsp;change.</li><li>Integrity –&nbsp;We&nbsp;are honest, transparent and act ethically to create&nbsp;trust.</li><li>Excellence –&nbsp;We&nbsp;set clear, high expectations for ourselves and our&nbsp;work.</li></ul><h2>Purpose of Position:</h2>The purpose of the Volunteer Coordinator position is to recruit, train, recognize and retain volunteers to support the Volunteer Income Tax Assistance (VITA) program and ensure the VITA tax program has the volunteer support and engagement required to meet program needs for the tax season.Key Responsibilities and Essential Functions:<ul><li>Lead the recruitment, placement, and retention of VITA program volunteers&nbsp;</li><li>Ensure the program meets target volunteer recruitment and retention goals annually</li><li>Lead the design of the volunteer program life cycle and volunteer program experience resulting in high participant satisfaction&nbsp;</li><li>Assist in schedule development, strong learning experiences, and completion of IRS volunteer training classes&nbsp;</li><li>Initiate relationship development with community partners to support the Real Sense program</li><li>Ensure all VITA program volunteers are IRS-certified to the appropriate level, are knowledge of and adhere to the IRS Volunteer Standards of Conduct, and are aware of IRS Quality Site Requirements</li><li>Maintain VITA program volunteer IRS-certification documentation and report timely to IRS</li><li>Track and provide the program and Site Coordinators with accurate information, including IRS-required documentation on site volunteers and monthly volunteer reports</li><li>Manage year-round communications and engagement with program volunteers</li><li>Lead annual recognition and appreciation for Real Sense volunteers</li><li>Assist the Tax Program Manager in planning and executing tax site-related events&nbsp;</li><li>Establish a schedule of coordinated messaging and touch-points to support VITA volunteer stewardship in partnership with the United Way VCE and Marketing departments</li><li>Connect volunteer opportunities to business partners with corporate social responsibility goals that support financial stability, in partnership with the United Way Resource Development department</li><li>Perform comprehensive data analysis and continuous improvement planning for the program informed by annual volunteer surveys, success stories, focus groups, and other Real Sense data</li><li>Work closely with Volunteer and Community Engagement Department in the recruitment of skilled based volunteers to support specialized volunteer community needs</li><li>Perform other special assignments and tasks as assigned in support of Real Sense</li></ul>Experience/Position Requirements:<ul><li>Must be proficient in the Microsoft Office (Outlook, Word, Excel PowerPoint)</li><li>Must possess strong work ethic</li><li>Must possess high level of professionalism&nbsp;</li><li>Must agree to be flexible with hours - occasional evenings or Saturdays (mostly during training and tax season)</li><li>High school diploma required. Two-year college degree preferred.</li><li>2-4 years progressively responsible, related experience</li><li>Excellent planning, organizing, verbal/written and PC skills</li><li>Experience in the area of volunteer development and training</li><li>Excellent interpersonal, written and oral communication skills</li><li>Ability to manage multiple projects simultaneously</li><li>Experience in planning, policy design, and spreadsheet analysis</li><li>Familiarity with VITA tax programs and software</li></ul><h2>Compensation and Benefits:</h2><ul><li>Competitive Salary – Salary commensurate with education and experience based&nbsp;on current&nbsp;market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for&nbsp;employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual&nbsp;pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end&nbsp;bonus days</li><li>Vacation – Two weeks paid&nbsp;vacation</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown&nbsp;Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly&nbsp;parking</li><li>Employee Assistance&nbsp;Program</li><li>A fun, challenging, and inclusive&nbsp;culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.

Coordinator - RealSense

<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> 211 &amp; Crisis Services Specialist </h2> <dl> <dt> Job Title </dt> <dd> 211 &amp; Crisis Services Specialist </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27740747 </dd> </dl> <dl> <dt> Work Remote </dt> <dd> Yes </dd> </dl> <dl> <dt> Location </dt> <dd> Remote </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> 	<li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li> 	<li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li> 	<li>Provide appropriate screenings for specialized programs.</li> 	<li>Access multiple databases for resources and appropriately refer contacts.</li> 	<li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li> 	<li>Maintain accurate data collection on all contacts in the appropriate database.</li> 	<li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li> 	<li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li> 	<li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li> 	<li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li> 	<li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li> 	<li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> 	<li>High School diploma or equivalent required.</li> 	<li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li> 	<li>Experience with Microsoft Office required.</li> 	<li>Client management databases or other relational database experience, preferred.</li> 	<li>Demonstrated knowledge of health and human services desired.</li> 	<li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li> 	<li>Ability to multi-task and work in a fast-paced contact center.</li> 	<li>Bilingual in English/Spanish preferred.</li> 	<li>Must have access to a private, secure, and stable high-speed internet connection.</li> 	<li>Must have access to a quiet, confidential workspace.</li> </ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> 	<li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li> 	<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> 	<li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li> 	<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li> 	<li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> 	<li>Constantly viewing information on a computer screen. &nbsp;</li> 	<li>Occasionally traveling to the office when needed.</li> </ul> WORKING CONDITIONS Working conditions include: <ul> 	<li>Remote, inside working environment.</li> 	<li>High level of long periods of concentration.</li> 	<li>Constant customer interaction.</li> 	<li>Reliable transportation required.</li> </ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $15.00 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

211 & Crisis Services Specialist

United Way of the Big Bend (UWBB) is seeking a Grant Writer who will be responsible for managing and expanding the grant funding development efforts that support advancing the United Way of the Big Bend mission.&nbsp; Primary responsibilities include researching grant opportunities, writing proposals, managing timelines, and ensuring that budget and grant reporting requirements are met.&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;UWBB serves eight counties in the Big Bend area with the mission to raise awareness, mobilize resources and find collaborative, targeted solutions for our community’s most vital concerns.&nbsp; We lead the communities we serve by engaging and connecting with others who share our commitment to help our neighbors, friends and colleagues who are living in poverty and/or struggling to make ends meet.
Schedule:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tallahassee, FL
Key Responsibilities:
<ul><li>Work with leadership to develop and implement an annual grants strategy to secure new and maintain renewable grant funding</li>
<li>Research and identify grant opportunities that align with UWBB’s mission, initiatives and impact programs</li>
<li>Conduct the full range of activities required to prepare and submit timely and compelling grant proposals/applications</li>
<li>Perform continuous grant oversight, monitoring, reporting and compliance</li>
<li>Work with Finance Team to track and report annual grant revenue on a timely basis</li>
<li>Assist Finance Team with grant financial reporting as needed for audit inquiries</li>
<li>Work closely with Community Impact staff to ensure the collection of relevant outcome data and development and measurement of performance objectives</li>
<li>Serve as primary contact for all grantors</li>
<li>Coordinate with Communications team to ensure proper recognition of grantors as applicable</li>
</ul>Applicants should:
<ul><li>Be familiar with grant research techniques, application and management processes</li>
<li>Have highly effective written and verbal communication skills</li>
<li>Have strong organizational skills and attention to detail</li>
<li>Excel at multi-tasking, meeting overlapping deadlines and deliverables</li>
<li>Be able to collaborate effectively within and outside of the organization</li>
<li>Work well both independently and as a member of team</li>
</ul>Education, Experience and Key Qualifications:
<ul><li>Bachelor’s degree in relevant field preferred or equivalent experience&nbsp;&nbsp;</li>
<li>Minimum of two years of experience in grant writing, management and reporting</li>
<li>Experience with state and federal grant application and management preferred</li>
<li>Knowledge of program evaluation methodologies and outcome measurement practices a plus</li>
<li>Experience developing and monitoring budgets a plus</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Access to reliable transportation, proof of insurance, and a valid driver’s license</li>
</ul>Work Environment:
<ul><li>Workplace culture that is family-oriented and supports teamwork and collaboration</li>
<li>Professional office setting – in-office position</li>
<li>Occasional travel within UWBB neighboring county footprint</li>
<li>Work Week:&nbsp; M-R 8:30 a.m.– 5:30 p.m., F 8:30 am-12:00 pm with some early morning, evening and weekend hours during peak times</li>
<li>Physical demands:&nbsp; Sitting or standing for extended periods of time, bending, occasional lifting, regularly moving throughout the building between floors</li>
<li>Regular use of standard office equipment</li>
</ul>Excellent Benefits:&nbsp; Health, life and LTD Insurance, retirement plan, vacation and sick leave, holiday time, half-day Fridays and one remote workday per week.
Qualified candidates should send a cover letter and resume to <a href="mailto:unitedway@uwbb.org" target="_blank">unitedway@uwbb.org</a> by February 23, 2024.&nbsp; &nbsp;
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job.&nbsp; Rather, they are intended only to describe the general nature of the job.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

22 Full time Jobs in Florida