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ABOUT UNITED WAYUnited Way mobilizes communities around the world to close gaps and open opportunities so everyone can thrive. Through our global network spanning 37 countries and 1,100 communities, United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of the world’s most complex challenges while making a positive impact in the lives of millions of people. Learn more at unitedway.org.&nbsp;INTERN EXPERIENCE AT UNITED WAY WORLDWIDEInterns at United Way Worldwide gain valuable learning and working experience at a leading nonprofit organization. Our goal is to make every intern who works with us learn about the area of work they believe they plan to pursue after graduation. &nbsp;We want each intern to feel included, valuable, and productive in the department in which they are assigned. &nbsp; In addition to the hands-on experience, you’ll receive working at the largest nonprofit in the world, you will be provided with weekly meetings led by subject matter experts and professional development workshops when available.&nbsp;APPLICANT REQUIREMENTSPlease submit:<ul><li>A cover letter</li><li>Your resume</li><li>2–3 work samples or a link to your portfolio that showcase your creativity, ability to represent a brand voice, and experience with social media engagement and community building.</li></ul>**Bonus points if you include examples where your interactions sparked new content ideas or influenced the tone or direction of a campaign.POSITION DEPARTMENTMarketing &amp; Communications – Social Media Team&nbsp;POSITION SUMMARYThe Social Media Community Intern is a new and vital role on United Way Worldwide’s (UWW) Digital Marketing team. Reporting to the Director of Social Media, this position supports the execution of a comprehensive community engagement strategy across UWW’s social media platforms. The intern will help enhance online engagement and cultivate a vibrant, inclusive digital community by building meaningful relationships with UWW’s social audience, encouraging interaction, and amplifying the impact of the United Way Network locally, nationally, and globally.We’re looking for a socially savvy, empathetic, and proactive communicator who is energized by the power of digital storytelling and passionate about building inclusive online communities that inspire action. The ideal candidate is a thoughtful communicator, creative problem-solver, and active social listener who thrives on engagement and can represent UWW’s brand voice with clarity and authenticity.KEY RESPONSIBILITIES/ESSENTIAL DUTIESCommunity Engagement<ul><li>Serve as a frontline voice for UWW on social media by monitoring and responding to comments, DMs, and questions in a timely, respectful, and brand-aligned manner, under the guidance of the Social Media Director.</li><li>Recognize and elevate user-generated content, community stories, and positive user interactions that showcase United Way’s global impact.</li><li>Support audience growth and community cohesion by creating a welcoming and inclusive digital environment.</li><li>Help build a welcoming, inclusive digital environment that supports audience growth and community cohesion.</li></ul>Social Listening &amp; Engagement<ul><li>Monitor brand mentions, hashtags, and relevant social conversations to track sentiment, trends, feedback, and emerging issues.</li><li>Identify opportunities for proactive engagement to boost reach, relevance, and audience connection.</li><li>Provide timely insights and updates to the Social Team on community sentiment and relevant trends to help inform future content and engagement strategies.</li></ul>Relationship Building<ul><li>Cultivate relationships with key followers, advocates, and influencers to support long-term engagement and brand affinity.</li><li>Identify and surface testimonials, community stories, and social moments from the United Way Network for amplification.</li><li>Support storytelling and cross-promotion opportunities by identifying impactful work from local United Ways (LUWs) across UWW channels.</li></ul>Community-Driven Content &amp; Campaign Support<ul><li>Collaborate with the Social Team to source, pitch, and shape community-driven content that brings local and global impact stories to life.</li><li>Assist in the planning and execution of future social media campaigns with a strong focus on community engagement opportunities.&nbsp;</li><li>Ensure content aligns with United Way’s voice, mission, and social media strategic goals.</li></ul>Data, Reporting &amp; Optimization<ul><li>Track daily interactions, sentiment, and engagement metrics through Sprout Social’s Smart Inbox.</li><li>Contribute community insights to monthly analytics reports in partnership with the Social Media Director.</li><li>Use data and trends to recommend improvements in voice, engagement tactics, and content alignment.</li></ul>Trend Monitoring &amp; Innovation<ul><li>Stay current on platform updates, algorithm shifts, industry trends, and nonprofit digital marketing practices.</li><li>Suggest creative engagement formats and experiment with new ways to build community.</li><li>Apply a human-centered and inclusive lens to all social interactions and content ideas.</li></ul>EDUCATION/REQUIREMENTS<ul><li>Currently pursuing or recently completed a degree in communications, social media, marketing, journalism, digital media, or a related field.</li><li>Demonstrated passion for social media and community building.</li><li>Strong written communication skills with sharp attention to detail.</li><li>Familiarity with major and emerging platforms including Instagram, TikTok, LinkedIn, Facebook, X (Twitter), and Bluesky.</li><li>Experience with tools such as Sprout Social, Canva, Adobe Creative Suite, or similar platforms is a plus.</li><li>A collaborative, team-oriented mindset and the ability to adapt quickly in a dynamic environment.</li><li>Strong cultural awareness and the ability to respectfully engage with a diverse, global audience.</li></ul>HELPFUL INFORMATION<ul><li>Weekly meetings and supplemental professional development workshops provided onsite</li><li>Complete a learning plan according to school’s requirements for those receiving a grade</li><li>Chance to meet and work with nonprofit subject matter experts and leaders at UWW</li><li>Free coffee &amp; tea onsite</li><li>Free parking at United Way Worldwide’s parking garage</li><li>Near Blue/Yellow Metro line (Braddock Metro Station) and then board Alexandria Free Dash bus that has stops directly across from our building</li></ul>LOCATIONThis internship takes place at the United Way Worldwide office at 701 N. Fairfax St., Alexandria, VA 22314.TIME FRAMESummer – June 2, 2025 to July 31, 2025Pay Rate:&nbsp; $21.00 - $25.00 / hourEQUAL OPPORTUNITY EMPLOYERUnited Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;or call 703-836-7100 and provide the nature of your request and your contact information.Thank you for your interest in an internship opportunity with United Way Worldwide. You will be contacted if your qualifications are a good match, and you are selected for an interview.

United Way Worldwide

Social Media Community Intern 

(PLEASE SUBMIT YOUR RESUME)Vision and Mission:&nbsp;At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.&nbsp;Our Values:&nbsp;<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed. &nbsp;</li><li>Innovation – We are fearless, imaginative trail blazers.&nbsp;</li><li>Mission Focused – We are passionate about our community’s well-being and creating lasting change. &nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust. &nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.  &nbsp;</li></ul>Purpose of Position:&nbsp;The&nbsp;creative services&nbsp;intern&nbsp;supports the&nbsp;design&nbsp;of&nbsp;United&nbsp;Way’s&nbsp;creative materials, including print, video, social and digital media in conjunction with the Creative Services Manager and in partnership with other departments, and ensures consistency with our local brand guidelines.&nbsp;Key Responsibilities and Essential Functions:&nbsp;<ul><li>Create&nbsp;compelling&nbsp;print&nbsp;and&nbsp;electronic&nbsp;materials&nbsp;to&nbsp;attract new&nbsp;and retain existing partners and donors, ensuring consistency with our local branding.</li><li>Assist&nbsp;in&nbsp;the&nbsp;ongoing&nbsp;creative maintenance&nbsp;of&nbsp;the&nbsp;organization’s&nbsp;digital engagement strategy.</li><li>Ensure&nbsp;all&nbsp;projects are&nbsp;created&nbsp;and&nbsp;delivered&nbsp;on&nbsp;time&nbsp;and&nbsp;that&nbsp;all&nbsp;artwork&nbsp;is consistent and updated.</li><li>Design,&nbsp;build&nbsp;and&nbsp;execute&nbsp;campaign-themed or initiative-focused&nbsp;materials.</li><li>Keep&nbsp;up-to-date&nbsp;with&nbsp;current&nbsp;technologies&nbsp;including&nbsp;web browser standards.</li><li>Contribute&nbsp;to&nbsp;a&nbsp;creative&nbsp;environment&nbsp;that&nbsp;is&nbsp;conducive to&nbsp;efficient,&nbsp;consistent design.</li><li>Keep abreast of emerging technologies in new media, particularly design programs&nbsp;such&nbsp;as&nbsp;InDesign,&nbsp;Illustrator,&nbsp;Photoshop and&nbsp;Acrobat, and video programs such as&nbsp;After&nbsp;Effects, Premier and Animate.</li><li>Support&nbsp;the&nbsp;development&nbsp;of&nbsp;digital&nbsp;and&nbsp;print&nbsp;media,&nbsp;marketing&nbsp;collateral, advertisements, presentations and promotional pieces as assigned.</li><li>Participate&nbsp;in&nbsp;the&nbsp;creative&nbsp;process to&nbsp;develop&nbsp;ideas&nbsp;for&nbsp;marketing and&nbsp;other departments.</li><li>Assist&nbsp;with&nbsp;website and&nbsp;blog&nbsp;updates via&nbsp;WordPress.</li><li>Provide&nbsp;planning&nbsp;and&nbsp;logistical&nbsp;support for&nbsp;special events.</li><li>Participate&nbsp;in&nbsp;all-staff&nbsp;and&nbsp;team&nbsp;meetings.&nbsp;</li><li>Perform other such duties as may be assigned by the supervisory team.</li><li>College credit may be available.&nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Applicant should possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize.</li><li>Intern must be a college student pursuing a bachelor’s degree in graphic design or related field.&nbsp;</li><li>Proficiency in oral and written communication skills.</li><li>Demonstrated&nbsp;ability to&nbsp;take&nbsp;direction&nbsp;from&nbsp;multiple team&nbsp;members</li><li>Strong&nbsp;time&nbsp;management,&nbsp;organization,&nbsp;oral&nbsp;communication&nbsp;and&nbsp;interpersonal skills.</li><li>AP&nbsp;style&nbsp;knowledge.</li><li>Proficient&nbsp;in&nbsp;Adobe&nbsp;Photoshop,&nbsp;InDesign and Illustrator.</li><li>Self-starter&nbsp;who&nbsp;is&nbsp;dependable&nbsp;and&nbsp;able&nbsp;to&nbsp;work independently.</li><li>Demonstrated&nbsp;capability&nbsp;to&nbsp;prioritize&nbsp;work&nbsp;appropriately&nbsp;and&nbsp;handle&nbsp;multiple tasks at one time.</li><li>Team&nbsp;player&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;work&nbsp;in&nbsp;a fast-paced&nbsp;environment.</li><li>Ability&nbsp;to&nbsp;work&nbsp;a&nbsp;flexible schedule&nbsp;given&nbsp;special events&nbsp;or&nbsp;other meetings.</li><li>Entry-level&nbsp;website content&nbsp;management&nbsp;skills.</li><li>Photography&nbsp;and&nbsp;photo-editing&nbsp;skills.</li><li>Proficient&nbsp;in&nbsp;Microsoft&nbsp;Office&nbsp;programs.</li><li>Social&nbsp;media&nbsp;management&nbsp;skills&nbsp;are&nbsp;a&nbsp;plus&nbsp;but&nbsp;not&nbsp;required.</li><li>Videography&nbsp;and&nbsp;audio-capturing&nbsp;skills a&nbsp;plus,&nbsp;but&nbsp;not required.</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file.&nbsp;</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure.&nbsp;</li><li>Ability to use good judgment and assessment techniques.</li><li>Ability to work with minimal supervision.</li><li>Ability to pass a background check.</li><li>Must pass pre-employment drug screening.</li><li>Interns who drive a vehicle on United Way of Northeast Florida business must provide proof of a valid driver’s license, proof of current automobile insurance and must pass a Motor Vehicle Records check.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of Northeast Florida.</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>Work Environment:&nbsp;<ul><li>As a matter of policy, interns may only work in our office, not remote.&nbsp; This may mean the internship is for three days per week (Tuesday, Wednesday, Thursday).&nbsp;</li><li>Vibrant work space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking&nbsp;</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people&nbsp;</li><li>A fun, challenging culture.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Internship:&nbsp;The physical demands described here are representative of those that must be met by an intern to successfully perform the essential functions of this internship. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this internship the intern is regularly required to sit, talk and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this internship include long hours viewing a computer monitor screen. The intern may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information:&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;UWNEFL reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Creative Services Internship  (Unpaid)

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