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POSITION SUMMARY The SVP of Resource Development leads HFUW's efforts to diversify and grow revenue across multiple streams, working closely with senior leadership to align fundraising strategies with organizational goals and drive innovation. They mentor the Resource Development team, ensure strong donor stewardship, and collaborate with key departments and community stakeholders to maximize fundraising impact, engagement, and retention.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Lead HFUW’s efforts to diversify and grow revenue streams by developing and executing a comprehensive Resource Development strategy. Align fundraising efforts with organizational goals, including corporate, individual, major and planned gifts, workplace campaigns, events, and foundations. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the CEO, COO, and senior leadership team to set and achieve short- and long-term fundraising objectives. Drive innovation by leveraging new technologies and best practices to optimize donor engagement and revenue generation. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with the Community Impact team to ensure alignment of fundraising strategies with the organization’s mission, driving impactful outcomes for the communities served by HFUW. •&nbsp;&nbsp;&nbsp;&nbsp;Work closely with Marketing &amp; Communications, Events &amp; Experiences, and Finance to ensure a cohesive approach to fundraising, donor stewardship, and reporting. •&nbsp;&nbsp;&nbsp;&nbsp;Oversee the Resource Development budget, ensuring efficient use of resources to maximize fundraising impact. Ensure measurable goals are met and that all fundraising activities are executed with excellence. •&nbsp;&nbsp;&nbsp;&nbsp;Lead and mentor the RD team, fostering a high-performance culture. Provide ongoing coaching, training, and professional development opportunities to staff, ensuring alignment with department and organizational objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Set clear expectations and hold staff accountable for fundraising outcomes. Provide regular performance feedback and implement strategies for continuous improvement and skill-building. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with volunteer leaders and community stakeholders to build a strong network of supporters, ensuring volunteers are motivated and aligned with the organization's goals. •&nbsp;&nbsp;&nbsp;&nbsp;Lead efforts to identify, cultivate, and solicit major donors, corporations, and foundations, expanding HFUW’s donor base. Design and implement strategies to increase donor engagement and retention across all segments. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure a strong focus on donor retention and satisfaction through personalized stewardship, clear communication of the impact of their gifts, and consistent engagement throughout the donor lifecycle. •&nbsp;&nbsp;&nbsp;&nbsp;Drive key fundraising initiatives, including workplace campaigns, special events, affinity groups, and online giving campaigns, ensuring alignment with HFUW’s mission and objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Cultivate strategic partnerships with corporations, foundations, and high-net-worth individuals to secure long-term support for HFUW’s programs. •&nbsp;&nbsp;&nbsp;&nbsp;Use data analytics and market trends to inform fundraising strategies, track progress, and adjust tactics to ensure targets are met. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and implement systems for tracking and reporting on fundraising progress, ensuring all revenue streams are aligned with organizational goals and outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Monitor and adjust strategies based on financial performance, market conditions, and emerging opportunities, with a focus on mitigating risks while capitalizing on growth opportunities. •&nbsp;&nbsp;&nbsp;&nbsp;Act as a visible leader in the community, cultivating relationships with business leaders, volunteers, donors, and key stakeholders to promote HFUW’s mission and programs. •&nbsp;&nbsp;&nbsp;&nbsp;Guide and support volunteer committees to leverage peer-to-peer engagement, maximize fundraising efforts, and drive long-term donor loyalty. •&nbsp;&nbsp;&nbsp;&nbsp;Work with the Marketing &amp; Communications team to develop materials and campaigns that resonate with target donor segments, ensuring effective messaging and outreach. •&nbsp;&nbsp;&nbsp;&nbsp;Contribute to overall organizational success by performing other duties and responsibilities as assigned.JOB REQUIREMENTS Job requirements include: •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in business administration, nonprofit management, or related field required, or equivalent combination of experience and education may be considered in lieu of degree. Master’s degree preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Certified Fundraising Professional (CFRE) preferred.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ten years of experience in fundraising, philanthropy, or resource development, with at least 5 years in a senior leadership role, required.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience managing cross-functional teams and working with senior leaders to drive organizational success. •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of leading successful fundraising campaigns, cultivating major gifts, and building strategic partnerships.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communication, negotiation, and interpersonal skills. •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with fundraising technologies, CRM platforms, and data analytics.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Understanding of tax laws, planned giving and corporate social responsibility practices. •&nbsp;&nbsp;&nbsp;&nbsp;Public speaking and presentation experience required. •&nbsp;&nbsp;&nbsp;&nbsp;Intermediate experience with Microsoft Office required.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Must have access to a private, secure, and stable internet connection. •&nbsp;&nbsp;&nbsp;&nbsp;Must have access to a quiet, confidential workspace.COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Conflict Resolution - Encourage open communication to resolve difficult situations. Strategic Thinking - Develop strategies to achieve organizational goals. Delegation - Delegates and monitors independent work assignments.&nbsp; Change Management - Builds commitment from those affected by change.&nbsp; Visionary Leadership - Mobilizes others to fulfill the vision.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Constantly remaining in a stationary position, often sitting for prolonged periods. •&nbsp;&nbsp;&nbsp;&nbsp;Constantly communicating with others to exchange information through speaking, hearing, reading, and writing both in-person and virtually. •&nbsp;&nbsp;&nbsp;&nbsp;Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard. •&nbsp;&nbsp;&nbsp;&nbsp;Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Constantly viewing information on a computer screen. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Frequently traveling to the office or offsite location.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Occasional standing for prolonged periods. •&nbsp;&nbsp;&nbsp;&nbsp;Occasional lifting and moving of items weighing up to approximately 20 pounds. •&nbsp;&nbsp;&nbsp;&nbsp;Occasional bending, stooping, or kneeling.WORKING CONDITIONS Working conditions include: •&nbsp;&nbsp;&nbsp;&nbsp;Hybrid inside working environment.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;High level of long periods of concentration. •&nbsp;&nbsp;&nbsp;&nbsp;Constant staff interaction.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Constant outside donor/partner interaction. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable transportation required. •&nbsp;&nbsp;&nbsp;&nbsp;Occasional travel to multiple locations.

Senior Vice President, Resource Development

<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> 211 &amp; Crisis Services Specialist </h2> <dl> <dt> Job Title </dt> <dd> 211 &amp; Crisis Services Specialist </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27747343 </dd> </dl> <dl> <dt> Work Remote </dt> <dd> Yes </dd> </dl> <dl> <dt> Location </dt> <dd> Remote </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> ​​​​​​ POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> 	<li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li> 	<li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li> 	<li>Provide appropriate screenings for specialized programs.</li> 	<li>Access multiple databases for resources and appropriately refer contacts.</li> 	<li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li> 	<li>Maintain accurate data collection on all contacts in the appropriate database.</li> 	<li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li> 	<li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li> 	<li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li> 	<li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li> 	<li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li> 	<li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> 	<li>High School diploma or equivalent required.</li> 	<li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li> 	<li>Experience with Microsoft Office required.</li> 	<li>Client management databases or other relational database experience, preferred.</li> 	<li>Demonstrated knowledge of health and human services desired.</li> 	<li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li> 	<li>Ability to multi-task and work in a fast-paced contact center.</li> 	<li>Bilingual in English/Spanish preferred.</li> 	<li>Must have access to a private, secure, and stable high-speed internet connection.</li> 	<li>Must have access to a quiet, confidential workspace.</li> </ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> 	<li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li> 	<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> 	<li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li> 	<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li> 	<li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> 	<li>Constantly viewing information on a computer screen. &nbsp;</li> 	<li>Occasionally traveling to the office when needed.</li> </ul> WORKING CONDITIONS Working conditions include: <ul> 	<li>Remote, inside working environment.</li> 	<li>High level of long periods of concentration.</li> 	<li>Constant customer interaction.</li> 	<li>Reliable transportation required.</li> </ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $15.00 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

211 & Crisis Services Specialist

POSITION SUMMARY Responsible for the planning, implementation, and continuous improvement of the Heart of Florida United Way’s TECHquity program. The internal title for this position is Program Manager, Techquity. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Oversee the day-to-day operations of all programmatic areas under the position’s scope.</li><li>Develop content expertise on all programmatic areas under the position’s scope.</li><li>Implement and maintain policies and procedures in all programmatic areas under the position’s scope.</li><li>Identify, develop, and implement programs that align with and advance the collective vision of the TECHquity initiative.</li><li>Develop and provide training on all programmatic areas under the position’s scope.</li><li>Constantly monitor and provide leadership and support to direct reports.</li><li>Meet with direct reports on a regular basis to ensure effective communication, coaching, and professional development.</li><li>Ensure that the team maintains detailed, accurate and timely records.</li><li>Conduct formal performance reviews to ensure pre-established criteria are met and learning opportunities are offered.</li><li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>Collaborate with department leadership to develop strategies that will maximize synergies among all current and new program areas.</li><li>Develop and maintain existing partnerships with key stakeholders.</li><li>Provide detailed reporting on program outputs and outcomes for key stakeholders.</li><li>Work closely with the Grants Administration team on monitoring reports, deliverables, and proposals.</li><li>Collect participant success stories to highlight program achievements.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Facilitate outreach events to increase knowledge of TECHquity program services.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Three to five years in nonprofit, information technology, program management, or project management preferred.</li><li>Knowledge or ability to assimilate information related to the digital divide.</li><li>Public speaking and presentation experience required.</li><li>Advanced experience with Microsoft Office required.</li><li>Customer service skills and experience required.</li><li>Ability to edit, complete, and assemble reports.</li><li>Attention to detail and accuracy.</li><li>Excellent analytical skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Strong communication skills, both written and orally, required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable internet connection.</li><li>Must have access to a quiet, confidential workspace.</li><li>Bilingual is a plus.</li></ul>COMPETENCY REQUIREMENTS ​Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Problem Solving - Ability to identify and resolve problems.&nbsp; Planning &amp; Organization - Ability to plan and organize work activities. Leadership - Motivate and inspire others. Conflict Resolution - Encourage open communication to resolve difficult situations. Managing People - Provide direction to subordinates that encourages performance. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Frequently traveling to the office or offsite location.</li><li>Occasional standing for prolonged periods.</li><li>Occasional lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasional bending, stooping, or kneeling.​​​​​​</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

Program Manager, Tech Education 

POSITION SUMMARY Supervise 211 and Crisis Services Specialists and provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment.&nbsp; KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Constantly monitor incoming contacts (calls, chats, texts, and emails) and Specialists’ interactions for timely response, intervention, and quality service.</li><li>Provide technical support to Specialists and address any issues and outages.</li><li>Constantly answer inbound chat, text, and email client contacts and complete outbound crisis/suicide follow ups calls.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with Specialists and contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients when appropriate and assist Specialists in understanding when advocacy is needed.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Assist Specialists by conducting interventions with contacts in imminent safety risk situations.</li><li>Initiates debrief meetings with Specialists following challenging contacts (suicide, homicide, child abuse, human trafficking, domestic violence, etc.) to review protocols used, provide feedback and coaching, and ensure personal self-care techniques are used, as necessary.</li><li>Accurately document all meetings with direct reports on a regular basis to ensure effective communication, coaching, and professional development, and conduct formal performance reviews. &nbsp;</li><li>Collaborate with Managers or Directors to address performance concerns and departmental processes to enhance quality assurance outcomes.</li><li>Occasionally answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral calls when needed.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Be available in times of emergency and/or disasters.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Be able to attend all required in-person and virtual meetings.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Inform USA CRS or CRS-DC certification preferred.</li><li>CIRS or Crisis Worker certification preferred.</li><li>Two years in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>One year of supervisory or coaching experience preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client and staff needs and show sensitivity to issues.</li><li>Excellent organizational skills with the ability to quickly adapt to a changing call volume while maintaining standards of high quality required.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Judgment - Ability to use sound judgement.&nbsp; Initiative - Ability to take initiative.&nbsp; Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc. &nbsp; Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

211 & Crisis Services Supervisor

Why Choose United Way of Central Florida? Imagine going home each day with the satisfaction of knowing you’ve made a lasting difference. At United Way of Central Florida (UWCF), our team shares a powerful passion for creating positive change in our community. We work in a dynamic and supportive environment where every day brings new opportunities to uplift others. United by our commitment to service, we work hard because we know how much our community relies on us. Alongside a vibrant, positive work culture, we offer competitive benefits and career growth opportunities. If you're looking for a meaningful career that combines personal achievement with community impact, consider joining the United Way team.Position Overview We’re looking for a passionate and skilled&nbsp;Master Teacher&nbsp;to supervise and mentor paraprofessional teachers in pre-kindergarten classrooms, ensuring they acquire the skills necessary to deliver high-quality early childhood education. By providing coaching, training, and resources, the Master Teacher will directly impact the development of young learners and elevate the overall standard of childcare education in our community.Key Responsibilities<ul><li>Supervise internships for paraprofessionals in childcare centers, providing guidance and evaluation.</li><li>Support and enhance daily operations of pre-kindergarten classrooms by implementing improvements as needed.</li><li>Deliver training to foster effective teamwork, increasing the percentage of children actively engaged in school readiness activities.</li><li>Provide individualized coaching and resources to improve teaching skills.</li><li>Promote awareness of nationally recognized quality standards for early childhood education (NAEYC).</li><li>Conduct pre- and post-assessments using tools like the Peabody language assessments and share results with parents.</li><li>Collect and analyze data on classroom environments and teacher-child interactions to support ongoing improvements.</li><li>Coordinate events to encourage parent involvement in their child’s education.</li><li>Collaborate with local organizations to enhance early learning quality, reporting findings and progress as required.</li><li>Maintain accurate records and provide regular updates to leadership and partner organizations.</li></ul>What We’re Looking For<ul><li>A flexible schedule, with the ability to travel to childcare sites and attend occasional evening events.</li><li>Strong communication and interpersonal skills, with the ability to train and coach diverse groups.</li><li>Problem-solving abilities to adapt to dynamic classroom needs.</li><li>Familiarity with early childhood education best practices and evaluation tools.</li><li>Proficiency with Microsoft Office (Word, Excel) and database systems.</li></ul>Ideal Candidate Profile<ul><li>Education:&nbsp;Bachelor’s degree in early childhood education, Child Development, or a related field preferred.</li><li>Experience:&nbsp;Pre-kindergarten teaching experience, with at least five years in early childhood education or training roles.</li><li>Demonstrated skills in teaching, mentoring, and management within diverse environments.</li><li>Strong time-management skills and a commitment to fostering excellence in early education.</li></ul>Compensation and Benefits This role offers a starting base annual salary range of $48,000 - $52,000 dependent on experience and qualifications, along with a comprehensive benefits package, including paid time off and holiday pay. It is a full-time position with opportunities for professional development and career growth.Ready to Make an Impact? We are seeking someone to join our team in the January/February 2025 timeframe. If you're a motivated educator who is passionate about shaping the future of early childhood education, we encourage you to apply! Submit your resume to&nbsp;<a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a>&nbsp;and take the first step toward joining our mission-driven team.Diversity &amp; Inclusion at UWCF At UWCF, we believe diversity creates a healthier atmosphere. We are an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Master Teacher

Why Join United Way of Central Florida? Imagine a career where your leadership and creativity directly contribute to making a meaningful impact in the community. At United Way of Central Florida (UWCF), we are passionate about driving positive change and building stronger connections with those we serve. Join a dedicated, dynamic team in a supportive environment that offers competitive benefits, meaningful work, and opportunities for personal and professional growth.Position Overview: The Senior Director of Marketing will lead UWCF’s marketing efforts with vision, passion, and creativity. This role is responsible for crafting and executing strategic marketing initiatives to elevate our brand, grow our audience, and amplify our mission’s impact. As a key member of our leadership team, you will combine outstanding communication skills, digital savvy, and exceptional organizational expertise with a deep commitment to our mission. You will also play a key role in driving donor and volunteer engagement, internal messaging, and retention strategies while ensuring marketing efforts align with UWCF’s organizational goals and fundraising objectives.Key Responsibilities:Strategic Leadership:<ul><li>Develop and execute comprehensive, data-driven marketing strategies to support UWCF’s mission and growth goals, with a focus on donor and volunteer acquisition, retention, and engagement.</li><li>Collaborate with the leadership team to integrate marketing strategies into UWCF’s organizational objectives, ensuring alignment with fundraising, volunteer engagement, and community impact initiatives.</li><li>Incorporate event management and theme creation to support organizational storytelling and brand consistency at UWCF-hosted events.</li><li>Stay ahead of emerging marketing trends and technologies to keep UWCF innovative and competitive.</li></ul>Donor &amp; Volunteer Engagement &amp; Storytelling:<ul><li>Create and implement donor- and volunteer-centric campaigns that map their journey and deliver personalized, meaningful engagement experiences.</li><li>Leverage storytelling to highlight UWCF’s impact, building emotional connections with donors, volunteers, and partners.</li><li>Develop and manage internal narrative and messaging strategies to engage staff and volunteers, ensuring alignment with organizational goals and fostering a shared sense of purpose.</li><li>Partner with Resource Development team to enhance messaging and optimize outreach.</li></ul>Event Management &amp; Theme Creation:<ul><li>Oversee the creative development of event themes and related messaging to support key donor events.</li><li>Manage all aspects of marketing event support, ensuring branding consistency and effective promotion to maximize attendance and engagement.</li><li>Align events with UWCF’s storytelling and donor recognition goals to amplify mission impact.</li></ul>Brand Management &amp; Communications:<ul><li>Serve as the steward of UWCF’s brand, ensuring consistency in messaging and visual identity across all platforms.</li><li>Integrate and implement branding recommendations from United Way Worldwide (UWW) and adapt them to fit local needs.</li><li>Lead the creation of compelling content for newsletters, annual reports, press releases, and other communications.</li></ul>Digital Marketing &amp; Analytics:<ul><li>Drive UWCF’s digital marketing efforts, including website optimization, email campaigns, and social media.</li><li>Use analytics to measure the effectiveness of campaigns and guide future strategies, focusing on KPIs such as donor acquisition cost, retention rates, and campaign ROI.</li><li>Lead digital transformation initiatives, ensuring the use of cutting-edge tools like CRM systems (ANDAR) and email automation platforms.</li></ul>Team Leadership:<ul><li>Inspire, mentor, and develop a high-performing marketing team, fostering a culture of collaboration, innovation, and excellence.</li><li>Partner with other departments to ensure cohesive messaging and alignment with organizational goals.</li></ul>Community Partnerships &amp; Advocacy:<ul><li>Cultivate relationships with media outlets, corporate partners, and community stakeholders to amplify UWCF’s reach and build advocacy for its mission.</li><li>Act as a visible representative of UWCF at events, conferences, and public engagements.</li></ul>Budget &amp; Resource Management:<ul><li>Develop and manage the marketing budget to ensure efficient use of resources while maximizing impact.</li><li>Oversee the production and distribution of all marketing materials, ensuring consistency with the UWCF brand.</li></ul>Qualifications &amp; Skills:Experience:<ul><li>7+ years of progressive marketing experience, including at least 3 years in a leadership role.</li><li>Proven track record in developing donor-centric campaigns and achieving measurable results.</li><li>Experience in event management and theme creation to drive community engagement.</li><li>Nonprofit experience strongly preferred.</li></ul>Skills:<ul><li>Exceptional written and verbal communication skills, with a talent for storytelling and messaging.</li><li>Strategic thinker with a creative mindset and a data-driven approach.</li><li>Proficiency in digital marketing tools and technologies, including CRM systems, analytics platforms, and email automation tools.</li><li>Strong project management and multitasking abilities.</li><li>High emotional intelligence and interpersonal skills, with the ability to inspire and lead a team.</li></ul>Education:<ul><li>Bachelor’s degree in Marketing, Communications, Business, or a related field (Master’s degree preferred).</li></ul>Compensation &amp; Benefits:<ul><li>Salary Range: $85,000–$95,000 annually, commensurate with experience.</li><li>Benefits: Comprehensive benefits package, including paid time off and professional development opportunities.</li></ul>Join Our Team: If you are a strategic, innovative marketing leader passionate about making an impact, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> to take the first step toward joining our mission-driven team.Diversity &amp; Inclusion at UWCF: At UWCF, we believe diversity fosters a healthier and more innovative environment. We are proud to be an Equal Employment Opportunity employer and provide equal opportunities to all qualified applicants, regardless of race, color, religion, sex, age, national origin, disability status, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.&nbsp; UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Sr. Director, Marketing

Overall Purpose of this Role: The Project Manager is responsible for implementing processes, coordinating internal donor relations activities and maintaining data integrity in support of departmental efforts. This role will collaborate effectively cross-departmentally to help advance the organization’s fundraising initiatives and ensure cohesion between all areas.&nbsp;
KEY ACCOUNTABILITIES:
Donor Relations
<ul><li>Serve as a key stakeholder in managing the organization’s donor recognition and stewardship plan for donors of all levels, ensuring that the donor experience fulfills the HFUW’s strategic imperative.</li>
<li>Work closely with Senior Executive Assistant to the President and CEO to facilitate correspondence and outreach with current and prospective donors.</li>
<li>Provide administrative functions related to donor relations including the printing and assembly of mail items.</li>
<li>Coordinate with the Finance Department on donor relations and event sponsor related billing and collections as appropriate.</li>
<li>Provide telephone support for the Resource Development team. including but is not limited to answering calls, recording, and delivering accurate messages, referring complaints and requests for information to appropriate staff, and following up as needed.</li>
<li>Prepare draft communication, edit and process outgoing correspondence, including mass mailing items and any additional communications and marketing materials.&nbsp;</li>
</ul>Prospect Research and Data Integrity&nbsp;
<ul><li>Record accurate internal processes, manage office files and other duties as assigned.&nbsp;</li>
<li>Responsible for maintaining appropriate information in the customer relationship management (CRM) software.&nbsp;</li>
<li>Collaborate with Vice President of Resource Development, Major Gift Officer, and Individual Giving Manager to create documents for donor visits and prospecting initiatives.&nbsp;</li>
<li>Ensure the accuracy of shared information, correspondence, internal databases and disseminated materials for all supported programs.</li>
<li>Identify prospective donors and members both inside and outside traditional campaign settings and market segments.</li>
<li>Review and edit mailing lists.</li>
</ul>Department Coordination
<ul><li>In consultation with department colleagues, develop and implement project management plans to support HFUW fundraising priorities and goals, with an emphasis on consistency in strategy and analytics.</li>
<li>Maintain strong relationships with members of the organization’s Engagement Team (Donor and Volunteer Experiences and Resource Development).</li>
<li>As assigned, support account managers and other fundraising activities, including year-round engagement, and executing employee campaigns.&nbsp;</li>
<li>Participate in special events throughout the year.</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>FUNCTIONAL COMPETENCIES / ACCOUNTABILITIES:
Attributes and Behaviors:&nbsp;&nbsp;
<ul><li>Mission Focused: Create real social change that leads to better lives and healthier communities.</li>
<li>Relationship-Oriented: Cultivate and manage relationships toward a common goal.</li>
<li>Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.&nbsp;</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network.&nbsp;&nbsp;</li>
</ul>Education and Experience:
<ul><li>Bachelor’s degree or equivalent preferred.&nbsp; Equivalent combination of education and experience may be considered in lieu of degree.&nbsp;</li>
<li>3 years of experience in a project or campaign management-oriented role.</li>
<li>Prior experience working in the non-profit sector preferred.</li>
<li>Must be able to type 55+ WPM minimum.</li>
<li>Proficiency using Microsoft Office products including Word, Excel, PowerPoint, Teams and Outlook required.</li>
<li>Proven proficiency with technology, including Windows operating system, Zoom, WebEx and other electronic professional resources.</li>
<li>Experience with mass mailings and mail merges required.</li>
<li>Experience working with senior level executives/community leaders and their respective office support.</li>
<li>Ability to translate ideas quickly and efficiently into trackable, actionable plans.</li>
<li>Strong organizational skills, detail oriented with ability to manage multiple projects simultaneously, and to work calmly under the pressure of competing priorities and deadlines.</li>
<li>Valid Florida Driver’s License and ability to travel within tri-county area required.</li>
</ul>PHYSICAL DEMANDS:
Physical demands include sitting or standing for extended periods of time, bending, occasional lifting of items weighing up to approximately 30 pounds, regularly moving throughout the building between floors, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration. Job involves frequent and routinely intense public contact.

7 Jobs in Highland City, FL, USA