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<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

Department:&nbsp; &nbsp;Community Impact&nbsp;&nbsp;&nbsp;Reports to:&nbsp;&nbsp;&nbsp;&nbsp; Senior Director, MISSION UNITEDStatus:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt, Full-TimeGeneral Description: The Data and Systems Analyst is a critical member of the MISSION UNITED team at United Way of Broward County (UWBC) who engages in proactive problem-solving and critical thinking/analysis related to all veteran services. This position provides systems support for all data systems utilized by UWBC MISSION UNITED, including but not limited to the Services and Activities Management Information System (SAMIS), The Homeless Management Information System (HMIS), and data focused on UWBC functional zero initiative for veteran homelessness.&nbsp;Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Collaboratively develops quality assurance, performance review, program monitoring and reporting tools in specified program areas for the collection of system, strategy, program, and participant-level data, and for use in assessing provider contract and overall initiative performance.</li><li>Regularly appraises program performance statistics and data analyses in all impact areas, at both the individual contract and cross-program levels, including analysis and synthesis of results and quarterly report summaries to the appropriate directors.&nbsp;</li><li>Provides training and technical assistance to funded agencies, other UWBC staff, and community members to build capacity for continuous self-assessment (e.g., results-based accountability, data collection and reporting, interpretation and utilization of evaluation results, continuous quality improvement) in alignment with Council on Accreditation (COA) and Veteran Administration (VA) requirements.&nbsp;</li><li>Supports comprehensive technical and administrative guidance of all systems for staff, service providers, and community stakeholders. This includes support related to both back and front-end administrative functions and application operating policies and procedures.</li><li>Responsible for managing upgrades to ensure systems remain current as well as testing new application software to ensure it will function as designed. &nbsp;</li><li>Responsible for updating and ensuring that the Data Quality Plan is implemented.</li><li>Creates dashboards, scorecards, and other data presentation documents for internal and external business needs.&nbsp;</li></ol>Other Job Duties:<ul><li>Manage the data sharing/CHO agreement with Broward County Government for HMIS access, security, project management, and updates.</li><li>Contributes to cross-organization coordination and communication by disseminating data-specific information and updates.</li><li>Conducts weekly, monthly, and quarterly data audits as needed to ensure data integrity and compliance.</li><li>Ensures data accuracy, proofing information, correcting errors as needed to assure valid and accurate reports.</li><li>Conducts troubleshooting with management and staff as opportunities for improvement and/or as problems arise to promote consistency of system use and reporting.</li><li>Respond accurately and timely to all data and system inquiries.</li><li>Adhere to all policies and procedures of United Way of Broward County.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Contributes to various reports and presentations that communicate results from MISSION UNITED to a variety of audiences/stakeholder groups by summarizing data and findings through written reports and verbal presentations.&nbsp;</li><li>Actively participates in team meetings and discussions related to program reviews, performance, monitoring, and planned courses of action.</li><li>As needed, participates on committees and groups that involve data projects, and in local, state, and national efforts.</li></ul>Supervises: Technology focused volunteers and student interns.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree in computer science, Management and Information Systems, or related field required. Masters preferred. Certification in data analysis preferred. Experience in Human Services and/or Public Administration preferred.</li><li>At least three (3) years of directly related experience in conducting system administration.</li><li>Strong analytical/critical thinking skills and content area knowledge and expertise related to core impact areas of the United Way and program evaluation/performance measurement.</li><li>Solid proficiency in the use of all office software applications (including Word, Excel, PowerPoint, etc.).&nbsp;Proficiency in database and statistical programs, including SPSS, is a plus.</li><li>Demonstrated advanced knowledge, skills and experience in development and management of large, complex datasets, including quality assurance, data cleaning and analysis, etc.</li><li>Ability to gather and analyze available data/information and draw logical conclusions, and effectively communicate results verbally and in writing to audiences of various levels and backgrounds, including formal presentations as well as clearly written reports and documents.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds, and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer. Demands also involve protracted concentration.&nbsp;.Acknowledgement:&nbsp;I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

United Way of Broward County

Data and Systems Analyst, MISSION UNITED

Department:&nbsp;&nbsp;&nbsp;Community Impact&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vice President, Contracts &amp; Quality Assurance &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Status:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt, Full TimeGeneral Description: Leads grant writing, program planning, data collection, program analysis and evaluation, and presentation of results related to United Way of Broward County’s (UWBC) Community Impact work.&nbsp; &nbsp;Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Performs the programmatic grant acquisition process through grant identification, writing, and submission, workings with internal subject matter experts.</li><li>Designs, develops, and establishes the evaluative criteria or process for collecting the required program metrics, reporting requirements, and other quality grant outputs and outcomes, as well as compliance requirements for each awarded grant, utilizing prior program performance and identified best practices.&nbsp;</li><li>Determines Community Impact needs through analyzing various community assessments, establishes baseline data for shared objectives, summarizes the data, and contributes to the impact of community partnerships and strategies.</li><li>Works with both program staff and service providers to ensure appropriate data is being collected, measured, and communicated for accuracy of establishing baselines and gathering data, outcomes, and reporting results.&nbsp; &nbsp;</li><li>Supports program staff in using data for decision making by identifying data needs, producing data analyses, and incorporating staff input into ultimate visualization of program initiatives or pilots and strategic planning.&nbsp;</li><li>Conducts research on programs, initiatives, best, emerging, and evidence-based practices, tools for the output and outcome of programs, etc.&nbsp;</li><li>Assists with the facilitation of developing and implementing new program models to establish best/promising practices and evaluating them post implementation.</li><li>Prepares, launches, analyzes, and writes a report on findings of internal and external stakeholder surveys for organizational quality assurance and strategic planning.</li><li>Works with Compliance and Quality Assurance team to prepare from start to finish the procurement process of providers and programming, including the evaluation and notice of award of submitted proposals, in collaboration with Community Impact team members and external stakeholders.</li><li>Works with Compliance and Quality Assurance team to ensure United Way of Broward County maintains accreditation through Council on Accreditation (COA) and prepare for internal audits for programmatic and regulatory compliance.</li></ol>Other Job Duties:&nbsp;<ul><li>Collaborates with internal team members to write Request for Applications (RFA) and Request for Proposal (RFP) documents, drafting grant/application narratives, preparing budgets, and other required documents for submission to funders.&nbsp;</li><li>Develops and implements procedures to increase and maintain data integrity, monitoring program outcomes.</li><li>Ability to gather complex data and translate the key information into concise, simple and easily understandable charts, analyzing impact on community indicators.</li><li>Demonstrates success in using statistical modeling to analyze and interpret data, especially for analyzing outcome performance of funded programs.</li><li>Conducts background literature searches to identify best practices, benchmarks, outcome measures and model programs, providing recommendations to staff.&nbsp;</li><li>Conducts periodic internal and external trainings to instruct, assist, and report on program evaluation, research trends, and promising models and practices.</li><li>Provides training and technical assistance.</li><li>Responsible for ensuring internal adherence to model fidelity when United Way is involved in any type of evidence-based project.&nbsp;</li><li>Develops and utilizes logic models, SWOT Analysis, and other tools to further efforts through accreditation, initiatives, pilot projects, strategic planning, etc.</li><li>Facilitates COA activities i.e. reporting, drafting, and reviewing policies and procedures, staff training requirements, performance and quality improvement (PQI), etc., to enable quality assurance of COA standards and continued organizational accreditation.</li><li>Assists with all internal audits and monitoring's conducted by external auditors and funding sources to ensure regulatory and programmatic compliance.</li><li>Works with Contracts and Quality Assurance team to effectively coordinate and manage the Community Impact procurement process, including analysis of subject matter and synthesis of information, meeting management tools, notices, agendas, manuals, drafting of materials to be considered, minutes, fact sheets, statistics, etc.in collaboration with other internal team members and external stakeholders.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:&nbsp;N/AEducation &amp; Experience:&nbsp;<ul><li>Master’s Degree in Human Service related field. Doctoral degrees preferred.&nbsp;</li><li>Minimum of four years relevant experience in grant writing, planning, evaluation, and research, preferably in Human Service industry.&nbsp; Equivalent combination of education and experience is accepted. &nbsp;</li><li>Proficiency required in MS Word, Excel and other related computer programs.&nbsp;</li><li>Highly proficient and knowledgeable in the use of statistical analysis software and other data collection and analysis tools (for example: Qualtrics, Tableau)</li><li>Prior experience leading programmatic grant acquisition process is required.</li><li>Strong oral and written communication skills</li><li>Knowledgeable in research design as well as descriptive and inferential statistical analysis methods required.</li><li>Prior experience and certification in project management e.g. Lean Six Sigma, PMP, etc. preferred.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;Acknowledgement:&nbsp;I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

Grants and Evaluation Director

General Description: The Case Management Supervisor is responsible for the oversight of Case Managers throughout the various programs Mission United, including Supportive Services for Veteran Families (SSVF), Grant and Per Diem (GPD), Shallow Subsidy (SSub), Homeless Veterans Reintegration Program (HVRP), and MISSION UNITED (MU).&nbsp; The Case Management Manager will ensure that Veteran services are delivered in accordance with current agency policies and procedures, contract requirements, and federal, state, and accreditation regulations.
Primary Job Responsibilities &amp; Duties:
<ul><li>The responsibilities include recruiting, hiring, training and supervision of staff.</li>
<li>Responsible for working with the Director, Veteran Services to ensure the provision of excellence services that promote Veteran’s ability to engage and participate in the programs.
<ul><li>Responsible for the overall supervision, training, and oversight for case management services.</li>
<li>Responsible for data analysis around all components of case management and able to make course adjustments to ensure best practices in service delivery. &nbsp;&nbsp;</li>
<li>Assist in ensuring complete program records and documentation are generated and maintained in accordance with policies and procedures and contractual and regulatory requirements.</li>
<li>Provide consultation regarding Veteran’s Individualized Program Plan from intake through discharge.</li>
<li>Responsible for weekly staff supervision and monthly case staffing.</li>
<li>Responsible for ongoing case staffing and transdisciplinary meetings.</li>
</ul></li>
</ul>Other Job Duties:
<ul><li>Conduct internal reviews of the Combined Arms and HMIS data to ensure that all information is entered in a timely manner and consistent with grant and organizational standards, as applicable.&nbsp;</li>
<li>Provide on-going support/oversight to case management staff ensuring service delivery is in accordance with COA requirements, and are client centered and focused.</li>
<li>Responsible for the monitoring and approval of payroll for case management staff.</li>
<li>Responsible for approval of Temporary Financial Assistance for clients under the team caseload.
<ul><li>Establish and maintain effective, positive working relationships with the UWBC/MISSION UNITED staff, as well as local and professional community agencies and resources.</li>
<li>Ensures effective client and staff meetings are conducted in accordance with agency requirements.&nbsp;</li>
<li>Conduct pre-service and in-service training for staff.</li>
<li>Attend and participate in all work-related meetings and training as required or needed.</li>
<li>Conduct and participate in internal audits to ensure that files are maintained and reflect quality work.</li>
<li>Must be willing to work flexible hours and provide ongoing and effective support to the case management program and client outcomes.</li>
<li>Ensures clients files are maintained up to COA and PQI standards and ready for internal and external audits.</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li>
</ul></li>
</ul>Supervises: Case Managers
Education &amp; Experience:
<ul><li>Master’s Degree in Social Work, Human Services, Public Administration, or bachelor’s degree with at least 5 years of experience in human service delivery and/or administration required.</li>
<li>Work experience in direct case management is required. Clinical experience is a plus.</li>
<li>Supervisor experience required.</li>
<li>Effective oral and written communication skills required.</li>
<li>Strong organizational, problem solving, and people skills required.</li>
<li>Strong customer service skills required.</li>
<li>Proficiency required in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) required; HMIS experience highly desirable.</li>
<li>Must possess a valid driver’s license and vehicle insurance or have other means to enable travel locally and non-locally, including getting to work and going to other locations during the day for meetings, etc.</li>
</ul>Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals, and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds, and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated, and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax, and computer. Demands also involve protracted concentration.

Case Management Supervisor

The Program Director oversees and is responsible for the continued planning, coordination, implementation, management, supervision, and evaluation of a homeless initiative in Johnson County: No Place to Call Home (NPTCH). NPTCH is a program of United Way of Johnson County. NPTCH is a coordination program that has streamlined homeless services in Johnson County by providing a single point of entry and assessment for those who are at risk of or who are currently experiencing homelessness.&nbsp;

5 Grant Compliance Jobs in United States