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Mile High United Way

Community Response Coordinator, 2-1-1

POSITION TITLE: Team UP AmeriCorps Coordinator 
	FLSA: Hourly 
	PAY RATE: $24.04/hour (20-40 hours per week - negotiable) 
	REPORTS TO: VP of Strategic Partnerships
POSITION OBJECTIVE: 
	The Team UP AmeriCorps Coordinator, under direct supervision of the AmeriCorps Director, supports all programmatic aspects of Team UP AmeriCorps. This includes program planning, member management, communication/outreach, grant compliance, host site support, and data/program reporting. The AmeriCorps Coordinator will be required to build upon and create positive relationships with all entities involved with the program: members, site supervisors, community partners, funders, host sites, and the communities served.
INTRODUCTION TO Team UP AmeriCorps: 
	Led by the United Way of Southwest Colorado (UWSC), Team UP AmeriCorps places AmeriCorps State &amp; National (ASN) members directly at local non-profits, schools, and government agencies to expand or implement new programs and projects. Members serve for a 12-month term of National Service to improve outcomes in Education, Economic Opportunity, and Healthy Futures. Team UP AmeriCorps provides hand-on experience and opportunities for training and professional development to its members while supporting communities in Southwest Colorado. Team UP AmeriCorps is currently in its fifth year of programming with plans to continue and expand in years to come. Members serve within the UWSC’s five-county region: Archuleta, La Plata, Montezuma, Dolores, and San Juan counties.
CORE COMPETENCIES FOR ALL UNITED WAY STAFF: 
	● Mission-focused: creates real social change that leads to better and healthier communities, and drives performance and professional motivations 
	● Relationship-oriented: understands that people come before process, and is astute in cultivating and managing relationships toward a common goal 
	● Collaborator: understands roles and contributions of all sectors of the community, and can mobilize resources (financial and human) through meaningful engagement 
	● Results-driven: dedicated to promoting shared, measurable goals for the common good, as well as creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact 
	● Brand steward: understands role in growing and protecting the reputation and results of the greater United Way network 
	● Justice, Diversity, Equity, and Inclusion: committed to furthering United Way’s commitment to removing barriers and providing support for Black, Indigenous, and other Peoples of Color (BIPOC)
PRIMARY JOB RESPONSIBILITIES/DUTIES:
● Program Planning 
	○ Lead member recruitment initiatives 
	· Assist with updating existing and creating new Position Descriptions 
	· Post Position Descriptions on Team UP Website, eGrants/myAmeriCorps, and other relevant internal and external sites 
	· Follow, update, and improve recruitment plan 
	· Attend recruitment events; speak with potential candidates about service opportunities 
	· Manage incoming member applications by scheduling and conducting Preliminary Interviews and coordinating with Host Sites 
	○ Onboard and enroll new members at program start (September) and throughout the program year (rolling enrollment) 
	· Engage and support new members prior to their Term of Service (housing support, welcome email, regular communication, etc.) 
	· Assist with enrolling and importing member info into AmeriCorps systems (eGrants &amp; OnCorps) 
	· Assist with assisting with National Service Criminal History Checks 
	· Help plan and co-facilitate Team UP AmeriCorps Member Orientation with specific focus on team-building and connection activities 
	○ As relevant, engage with potential new Host Sites and seek opportunities for program expansion 
	● Member Management 
	○ Be responsive to member and site supervisor needs by providing support, promoting professional development, and addressing concerns through problem-solving 
	○ Learn and manage the OnCorps database system 
	· Send timesheet reminders to Members and Site Supervisors 
	· Monitor timesheets for compliance and progress 
	○ Review Monthly Status Updates from members and site supervisors 
	· Recognize successes and highlights 
	· Respond to concerns and needs 
	○ Perform periodic regional Site Visits to engage with members and ensure program compliance 
	○ Perform scheduled regional 360° evaluation to provide/receive feedback on the member, host site, and AmeriCorps program 
	○ Help plan and co-facilitate monthly Cohort Connection Calls with specific focus on connection and team-building 
	○ Help plan and co-facilitate monthly Team UP AmeriCorps trainings and/or service projects with specific focus on connection, group dynamics, and “life after AmeriCorps” 
	● Communications/Outreach: 
	○ Increase Team UP AmeriCorps presence on social media by managing current and creating new accounts 
	○ Increase local knowledge of Team UP AmeriCorps through community communication 
	○ Update and possibly create new marketing and recruitment materials keeping in line with the AmeriCorps and Team UP brand guidelines 
	● Grant Compliance: 
	○ Learn about and comply with all grant contacts and program policies 
	● Host Site Support: 
	○ Assist with Site Supervisor Orientation and as-needed periodic host site trainings 
	● Data Management/Program Reporting 
	○ Assist with internal and external reporting efforts
ADDITIONAL JOB RESPONSIBILITIES/DUTIES: 
	● Represent the AmeriCorps Director at meetings or functions when required 
	● Coordinate with UWSC’s Team UP Collective Impact Initiative 
	● Attend applicable AmeriCorps training and conferences 
	● Provide feedback on and assist with the betterment and expansion of Team UP AmeriCorps 
	● Be a steward of UWSC and AmeriCorps in our five-county region
For qualifications, please see attached full description

United Way of Southwest Colorado

Team UP AmeriCorps Coordinator

UNITED WAY OF WELD COUNTY POSITION DESCRIPTION
HOUSING COORDINATOR
JOB LOCATION:&nbsp; Greeley, Colorado
SUPERVISOR: Lead Housing Coordinator
STATUS: Full time, non-exempt
ORGANIZATION OVERVIEW
Through the vision and support of United Way donors and volunteers, together we are building a better Weld County, one where:
<ul><li>children are reading to learn by the start of fourth grade</li>
<li>youth are working at good jobs by age 25</li>
<li>families have stable housing</li>
<li>older adults are aging well and</li>
<li>people are connecting to the help they need.</li>
</ul>OVERVIEW OF RESPONSIBLITIES
The Housing Navigation Center (HNC) is a physical location where those experiencing homelessness receive help to regain housing and those at risk of homelessness are prevented from losing their housing. The Housing Coordinator will be based at the UWWC Housing Navigation Center (HNC) and responsible for providing case management and housing coordination for households experiencing homelessness. Housing Coordinators work with individuals that engage on site, as well as people identified through the Coordinated Assessment and Housing Placement (CAHPS) by-name list. Coordinators advocate to ensure the most vulnerable households experiencing homelessness in the community are connected to supports to find stable and permanent housing. Housing Coordinators will provide person-centered care to a household and work with them toward stability and self-sufficiency, with the ultimate goal of obtaining stable housing. Housing coordination is a collaborative approach where the worker and guest focuses on overcoming any challenges that may be preventing the household in obtaining stable housing. They will facilitate connections to community agencies to coordinate care and connect households to additional resources, and ensure households have ties to their community and support systems. Additionally, this position will work with the Outreach Coordinator to assist with targeted street outreach to people experiencing homelessness in our community.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
<ul><li>Utilizes Housing First, trauma-informed care, person centered, and culturally competent principles when interacting with guests</li>
<li>Provide housing navigation and housing-focused case management services to people experiencing homelessness on and off site.</li>
<li>Complete intakes for people entering into services utilizing Homeless Management Information System (HMIS)</li>
<li>Utilize motivational interviewing to engage guests to developing holistic housing plans</li>
<li>Works with households to identify and overcome barriers to housing</li>
<li>Coordinate with community partners to ensure HNC guests are connecting to appropriate community resources</li>
<li>Develop rapport and communication with both agency representatives and households</li>
</ul><ul><li>Deescalate and mitigate any conflicts or concerns with guests</li>
<li>Report and maintain documentation in compliance will all agency, state, and federal requirements, including HMIS data entry</li>
<li>Keep files and documents organized, work with both paper documents and electronic files, and do routine tasks like data entry and organization</li>
<li>Report regular case management updates</li>
<li>Assist with regular HNC operations as needed, including occasional evening hours to assist guests at the overnight cold weather shelter, and potential weekend hours in the event expanded day shelter coverage due to extreme weather</li>
</ul>United Way of Weld County General 
<ul><li>Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).</li>
<li>Support fundraising efforts of United Way and activities that support United Way.</li>
<li>Support United Way annual events, disaster response, and other activities as assigned.</li>
<li>Participate in staff meetings and in service opportunities.</li>
<li>Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.</li>
<li>Other duties as assigned.</li>
</ul>EDUCATION/EXPERIENCE REQUIREMENTS
<ul><li>Associates degree and/or equivalent experience in health and human services, case management, or other related nonprofit experience</li>
<li>Experience and willingness to work with highly vulnerable individuals and people experiencing homelessness</li>
<li>Excellent customer service and phone skills</li>
<li>Effective interpersonal communication skills including one-on-one conversations</li>
<li>Ability to multi-task with constantly changing priorities and excellent follow-through skills</li>
<li>Ability to work independently and as a team player</li>
<li>Case management and charting skills</li>
<li>Bi-lingual English/Spanish preferred</li>
<li>Ability and desire to work with people from various backgrounds and/or limited English capabilities</li>
</ul>UNITED WAY WORLDWIDE CORE COMPETENCIES FOR ALL STAFF
<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
</ul><ul><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>POSITION STATUS
<ul><li>Full-time, hourly, non-exempt</li>
<li>Background check required</li>
<li>Salary Range (h4): $18.03- $20.30</li>
</ul><ul><li>$.48 per hour Spanish speaking differential</li>
</ul>BENEFITS
<ul><li>Insurance options include voluntary medical, dental, vision, and supplemental insurance, as well as automatic life insurance, and an available FSA plan.</li>
<li>The leave plan includes vacation, sick, parental leave, short-term disability, and several paid holidays.</li>
<li>The retirement plan is open to all employees after one year, and the employer contribution is determined by the Board of Directors.</li>
</ul>EQUAL OPPORTUNITY EMPLOYMENT STATEMENT
United Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.
APPLICATION INSTRUCTIONS
Please visit our website at <a href="https://www.unitedway-weld.org/careers" target="_blank">https://www.unitedway-weld.org/careers</a> to view the full job description and application instructions.
Send resume and cover letter to Jenny Shaw, Director of Housing Navigation Center, at <a href="mailto:jshaw@unitedway-weld.org" target="_blank">jshaw@unitedway-weld.org</a> . Review of applications will begin on October 15, 2023 and will continue until position is filled.

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