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Fundraising Data and Administrative Coordinator 


POSITION SUMMARY: 


The Fundraising Data and Administrative Coordinator supports business needs with a strong 

focus on data integrity, donor systems management, and campaign operations (75%), while also 

providing essential administrative support to leadership and fundraising initiatives (25%). This role 

is critical in managing and optimizing platforms such as Andar (inc. ePledge) and GiveSmart to 

support electronic giving, data reporting, donor engagement, and internal coordination. 


REPORTS TO: Chief Development Officer 


POSITION DUTIES &amp; RESPONSIBILITIES 

The following statements are intended to describe the general nature and level of work being 

performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties 

and skills required. 


Data &amp; System Support (75%) 

ï· Serve as the primary Andar administrator, providing expert-level guidance, troubleshooting, 

and training to internal staff on key database functions. 

ï· Oversee data quality and conduct regular audits, clean-up projects, and reconciliations 

with Finance to ensure campaign and donor records are accurate. 

ï· Manage donor data flow across third-party platforms, i.e. GiveSmart; maintain and 

segment mailing lists, ensuring alignment with communication strategy. 

ï· Build and execute complex queries to support campaign segmentation, reporting, and 

strategy. 

ï· Lead and support ePledge deployment, troubleshooting issues for workplace campaign 

champions and donors, and serving as a liaison with App Support Services. 

ï· Collaborate with Finance to manage donation records, adjustments, reconciliations, and 

annual audit preparation. 

ï· Execute direct mail and digital campaigns in collaboration with organizational strategy, 

ensuring timing, list accuracy, and technical execution. 

ï· Develop and maintain accurate donor and constituent records, including interaction 

histories and event participation data. 


Administrative Support (25%) 

ï· Provide calendar management, meeting scheduling, and coordination of logistics for 

internal and external stakeholders. 

ï· Manage campaign materials inventory, reordering, and logistics for distribution. 

ï· Support event logistics, donor mailings, and routine data updates resulting from donor 

communications. 

ï· Coordinate scheduling, prepare internal reports and dashboards, and assist in special 

projects related to fundraising and engagement. 

ï· Serve as a point of contact for routine inquiries, redirecting or escalating as appropriate. 


Flexibility 

ï· UWFC is evolving with our changing external environment. Flexibility and adaptability are 

key attributes for this position. This position requires in-office work a minimum of 4 days 

per week. 

ï· A willingness to take on additional duties to ensure the success of the team is essential. 

ï· Occasional local travel may be required with some events/tasks outside of traditional work 

hours. 


Qualifications 


To perform this job successfully, an individual must be able to perform each essential job function 

satisfactorily and be present while performing those functions. The requirements listed are 

representative of the basic knowledge, skills, and/or abilities required. Reasonable 

accommodation may be made to enable individuals with disabilities to perform the essential 

functions. The individual in this role must display the highest level of integrity and confidentiality. 

United Way also values innovative thinking, and a successful candidate will be a self-starter who 

can work within the team to achieve goals and objectives. The individual should have effective 

communication skills, attention to detail and organization, and flexibility and adaptability. The 

individual will also maintain knowledge of trends, best practices, and research in his/her area of 

responsibility to enhance development practices. 


Education and/or Experience 

ï· Bachelor’s degree in information systems, Business Administration. Related field and/or 

work experience will be considered as appropriate. 

ï· 2+ years of experience in data management &amp; operations, data systems, and CRM 

management (Andar a plus) in a nonprofit environment. 

ï· Excellent technical proficiency in Microsoft Office Suite, donor database platforms and 

reporting tools. 

ï· Demonstrated ability to maintain data accuracy and uphold donor confidentiality. 

ï· Excellent problem-solving and organizational skills; ability to remain professional and 

composed under high-pressure situations. 

ï· Knowledge of Forsyth County and the human service sector is preferred. 


Must have excellent written and verbal communication skills, a strong reputation for integrity and 

professionalism, ability to resolve conflict constructively, strong performance management and 

evaluation capabilities including the willingness and ability to ensure accountability, ability to build 

strong relationship both inside and outside UWFC, ability to think strategically, commitment to 

fostering an inclusive environment consistent with UWFC's commitment to diversity and 

inclusion. Must have the ability to prepare, explain, and monitor data performance, manage 

projects and workload, and engage constructively with the other members of the UWFC team. 


 Physical Requirements: ability to move papers or supplies weighing up to 20lbs. 

 NC Driver’s license and auto insurance are required. 

 This is a hybrid posi"on; minimum of 4 days in the office. 

 FLSA Status: Exempt 


We offer a full health benefit package with 12 paid holidays, PTO, 401K, &amp; defined 

contribu"on plan. 

EOE

United Way Forsyth County

Fundraising Data and Administrative Coordinator

Grants Acquisition and Administration Manager 
 

Position Summary 
 

The Grants Acquisition and Administration Manager reports to the Chief Impact Officer and 

plays a pivotal role in securing and managing grants that support United Way of Forsyth 

County Winston-Salem, North Carolina’s community impact work. This role leads efforts to grow 

our grant portfolio by identifying, cultivating, and stewarding public and private funding 

opportunities. The manager works across teams to ensure grant strategies are aligned with 

organizational priorities and that all funded work is measurable, compliant, and impactful. 
 

Grant Revenue Development and Strategy 
 

 • Leads the development and execution of an integrated grants acquisition plan to 

expand annual institutional funding. 
 

 • Proactively identifies, researches, and evaluates funding opportunities from 

government, foundation, and corporate sources. 
 

 • Co-develops the annual grants strategy with the CEO and CIO to align with UWFC's 

funding priorities and impact goals. 
 

 • Writes compelling, data-informed proposals and coordinates development with 

internal departments for supporting materials. 
 

 • Collaborates with Resource Development and Marketing and Engagement teams to 

ensure unified messaging and funder communications. 
 

 • Partners with department leads to collect program data, financials, and community 

insights to support application development. 
 

 • Serves as primary relationship manager for institutional funders, ensuring 

stewardship and engagement throughout the funding cycle. 
 

 • Oversees proposal compliance and internal review processes to meet funder 

standards and ensure quality. 
 

Grants Management and Compliance 
 

 • Oversees post-award grant management including reporting, documentation, and 

internal coordination. 
 

 • Collaborates with finance and program teams to track grant spending, deliverables, 

and reporting accuracy.


 • Maintains up-to-date records of grant activities and ensures compliance with 

funder expectations. 
 

Program Planning, Evaluation, and Partner Support 
 

 • Monitors funding and policy trends to inform strategic grant planning and identify 

emerging opportunities. 
 

 • Develops or supports cross-sector grant initiatives that reflect UWFC’s priorities and 

respond to community needs. 
 

 • Aligns proposals and funding strategies across departments to improve 

coordination and impact. 
 

 • Cultivates external partnerships that lead to co-investment and shared learning. 
 

 • Participates in high-visibility initiatives that strengthen UWFC’s presence in the 

funding landscape. 
 

Community Investment &amp; Strategic Alignment 
 

 • Contributes to the design and execution of place-based and community-wide 

investments. 
 

 • Tracks and integrates new funding opportunities that align with UWFC’s equity, 

health, education, and financial stability efforts. 
 

 • Builds relationships with partners and collaborators to strengthen regional impact 

and attract funding. 
 

 • Represents UWFC in local and regional coalitions, helping to position the 

organization for future funding and strategic partnerships. 
 

Skills and Qualifications 
 

 • Bachelor’s degree required. 
 

 • Minimum five years of grant writing and fundraising experience, preferably in the 

nonprofit sector. 
 

 • Proven success in securing competitive grants, including demonstrated experience 

with federal grant applications, and managing multi-funder portfolios. 
 

 • Strong writing, communication, relationship-building, and project management 

skills.


 • Understanding of program evaluation, outcomes measurement, and funding 

compliance. 
 

 • Highly organized, detail-oriented, and able to manage multiple deadlines. 
 

 • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). 


 Physical Requirements 

 The position requires occasional movement throughout the office to access files, 

 or move supplies weighing up to 20lbs. 


 Required 

 NC Driver’s license and auto insurance 
 

Additional Details 
 

 • This is a hybrid office position, required to be in the office Monday – Thursday 

 Friday remote. 
 

 • United Way offers a full health benefit package, 12 paid holidays, wellness days, 

PTO, 401k match, and a defined contribution plan. 
 

 • FLSA Status: Exempt 
 

 • EOE

Grants Acquisition and Administration Manager

If you are a systems-minded professional passionate about supporting communities through a collaborative long-term recovery, then United Way of Asheville and Buncombe County is where you need to be. The Buncombe County Long-Term Recovery Group (BCLTRG) Disaster Case Management Lead works with contracted Disaster Case Management (DCM) agencies, the Case Management Committee and Chair, to lead the development, implementation, and continuous improvement of the BCLTRG Case Management Program, ensuring survivors receive the support they need while helping DCM agencies succeed.&nbsp;As the BCLTRG Disaster Case Management Lead, you’ll play a critical role in guiding and strengthening a collaborative, survivor-centered disaster recovery program - turning a strategic vision into operational reality. Rather than directly supervising case managers, you’ll work closely with multiple community agencies, helping them build capacity, align efforts, and deliver high-quality services to impacted households. You’ll oversee program implementation, coordinate training, support data-informed decisions, and champion continuous improvement — all while ensuring that survivors’ needs and voices remain at the center of recovery efforts. This is an exciting opportunity to bring your leadership, coordination, and problem-solving skills to a meaningful, community-driven initiative.KEY RESPONSIBILITIES&nbsp;Program Development &amp; Implementation<ul><li>Oversee the design, implementation, and optimization of the BCLTRG DCM program, ensuring alignment with goals, guidelines, and best practices.</li><li>Collaborate with local, state, and national partners (including NC VOAD, FEMA, NC DCM, and others) to align program approaches and stay informed on evolving disaster recovery strategies.</li><li>Work with the BCLTRG Program Manager to manage electronic data systems and ensure timely access to accurate data.</li><li>Ensure access to accurate data to inform decision-making about growth and optimization of the DCM program.</li><li>Regularly review and analyze DCM program data and identify priority continuous quality improvement efforts of the DCM program.</li><li>Prepare regular reports for the Case Management Committee, BCLTRG Steering Committee, and other stakeholders.</li><li>Collaborate with the Case Management Committee Chair to plan meetings, set agendas, and share updates.</li><li>Coordinate communication relevant to the DCM program with other BCLTRG Committees in order to promote overall LTRG program alignment.</li><li>Represent BCLTRG on relevant regional and statewide calls or working groups.</li><li>Develop and maintain policies, procedures, and workflows to ensure effective DCM delivery.</li><li>Develop strategic relationships with key partners in order to promote effective coordination across disaster response efforts.</li></ul>&nbsp;Workforce Training &amp; Support<ul><li>Participate in ongoing training and professional development related to DCM.</li><li>Onboard new DCM agencies to the BCLTRG program.</li><li>Plan and facilitate DCM team meetings.</li><li>Develop, implement, and manage ongoing workforce training programs, ensuring best practices and trauma-informed care approaches.</li><li>Support the Case Management Committee Chair in facilitating DCM agency meetings, creating space for resource-sharing, challenges, and collaborative problem-solving.</li><li>Create job aids and tools to strengthen team capacity and ensure efficient, survivor-centered service delivery.</li><li>Track and elevate DCM workforce feedback related to program needs, challenges, and resource gaps.</li><li>Champion emotional and spiritual well-being of the DCM workforce, recognizing the intensity of disaster recovery work.</li><li>Participate in BCLTRG and United Way events and experiences as scheduled or requested.</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s Degree in health and human services, disaster management or related fields and 2 years of experience in program operations or 5 years of equivalent experience&nbsp;</li><li>Minimum of 2 years experience in operationalizing programs, case management, disaster recovery, or long-term relief work</li><li>Commitment to the&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and other Requirements<ul><li>Technical proficiency with computers, Google Workspace (Gmail, Docs, Drive, Sheets) and strong ability to learn and use a variety of other platforms (e.g.,Asana)</li><li>Strong leadership, management, and organizational skills</li><li>Previous experience operationalizing a concept or framework</li><li>Ability to manage multiple projects, prioritize tasks, and meet deadlines</li><li>Experience with meeting facilitation and presentation, collaborative leadership, and effective communication (both written and verbal).</li><li>Understanding and sensitivity to diverse cultural backgrounds and needs</li><li>Commitment to trauma-informed care principles and applying them in real-world practice</li><li>Ability to define problems, collect data, establish fact and draw valid conclusions&nbsp;</li><li>Familiarity with using data to drive program improvement</li><li>Ability to communicate (oral and written), in English</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li></ul>Nice to Have<ul><li>Familiarity with disaster recovery programs, resources, and policies</li><li>Ability to communicate (oral and written) in Spanish</li><li>Prior experience working within a United Way or similar collaborative framework</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:&nbsp;&nbsp;<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Use finger and hand motion.</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.</li><li>Moderate level of stress caused from tight deadlines.</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time.</li><li>Occasional work in the community at meetings.</li><li>Occasional work outside of normal business hours.</li><li>Occasional travel is required.</li><li>Moderate office noise level.</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office, remote, and community settings (e.g., visiting DCM agencies, attending local events, visiting other county LTRG DCM teams, and potentially attending relevant conferences and/or regional or statewide gatherings). As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days, and then the schedule can be modified based on conversations with the supervisor.Reports To:&nbsp; Helene Recovery Initiatives DirectorSupervises:&nbsp; 1Hours: 40/week&nbsp;Hiring Range and Benefits:&nbsp;$53,000 to $58,000 annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits and self-care fund, life and disability insurance, and coaching and support.&nbsp; This position is a grant-funded position through December 2026 with the hope to extend past this date based on available funding. The goal for the BCLTRG is for it to become an independent non-profit organization. This position would, in the future, transition to direct employment with the BCLTRG.

UWABC Office

United Way of Asheville and Buncombe County

BCLTRG Disaster Case Management Lead (grant-funded)

If you thrive at the intersection of data systems and people, this role may be for you.&nbsp; United Way of Asheville and Buncombe County (UWABC) is seeking a collaborative, tech-savvy professional to lead our organization-wide CRM transition and drive internal data strategy with an eye toward long-term stewardship of organizational technology tools.&nbsp; As part of the Finance and Operations team, this role is instrumental in implementing our new Salesforce-based CRM system, managing complex data types, and ensuring long-term data integrity in partnership with departments across the organization.&nbsp; The ideal candidate brings hands-on experience with CRM implementation, and excels at training staff, designing user-friendly workflows, and analyzing data to support strategic decision-making.&nbsp; Just as essential as your technical expertise are your communication and relationship-building skills - you’ll work closely with cross-functional teams at all levels, many of whom have varying levels of comfort with technology.&nbsp;&nbsp;Responsible for overall CRM implementation, data quality, including the development of data standards and other strategies that optimize efficiency and enable proactive strategic decision-making across all departments. Works with an assigned point of contact in each team regarding team needs, data integrity, reporting needs, and training.&nbsp; Partners closely with the Director of Data and Evaluation, a position located in our Community Impact department.Over time, this position is expected to evolve into a key resource for organization-wide technology management and adoption. While initial focus is on CRM success, the role will gradually expand to include other platforms used in daily operations (e.g. Asana, Airtable) and later, support for fiscal technology planning and coordination.KEY RESPONSIBILITIESDatabase Implementation&nbsp;<ul><li>Gain expertise in this instance of the Salesforce system through vendor training and analyze UWABC data needs from prior assessments.</li><li>Lead CRM database implementation, including planning, execution, data migration, and technical deployment, in partnership with the CRM vendor.</li><li>Modify and maintain the project plan, incorporating timelines, resource allocation, risk management, and change management/stakeholder communication.</li><li>Engage end-users for continual requirements gathering/revisions to design custom workflows ensuring effective and collaborative utilization of CRM.</li><li>Design and implement data migration strategies, resolving data conflicts, establishing naming conventions and ensuring data integrity.</li><li>Conduct system testing, resolve data conflicts/technical issues, and ensure user training completion.</li><li>Establish a ticketing system for ongoing CRM support.</li></ul>Database Administration<ul><li>Develop and deliver ongoing CRM training (e.g. monthly cadence) and support for end-users, ensuring minimal disruption to organization operations.</li><li>Establish and enforce data quality standards, including data cleansing and validation.</li><li>Generate reports and dashboards to track KPIs and provide CRM usage insights.</li><li>Maintain database security, integrity, and backup/recovery procedures.</li><li>Manage/help implement API integrations with other organizational systems.</li><li>Perform routine database maintenance and optimize system performance.</li><li>Manage vendor relationships and evaluate CRM enhancements.</li><li>Document CRM processes, procedures, and configurations.</li><li>Assess and adapt Salesforce database specifications for future organizational needs.</li><li>Maintain current knowledge of database management trends and best practices.</li><li>Collaborate with departments to refine system functionality and improve user experience.</li><li>Establish and enforce data governance standards, including data removal strategies.</li><li>Ensure donor data integrity standards are met in collaboration with relevant staff.</li><li>Develop CRM communication templates with Marketing Communications and other teams.</li><li>Analyze data for stakeholder segmentation and targeted outreach.</li><li>Generate and distribute mailing lists and custom reports.</li><li>Lead the Internal Data/Tech work group to ensure data integrity policy and&nbsp;processes are developed and followed according to agreed upon timelines and in accordance with current law (e.g. cleaning up bounced emails).</li><li>Provide back-up support regarding IT operations as needed such as the IT work request form, asset management, troubleshooting (once CRM is implemented, this role would lead these tasks)</li><li>Perform other assigned duties.</li></ul>Future Platform Leadership &amp; Tech Alignment<ul><li>In the second phase of this role (after CRM implementation), support and train staff on other organization-wide tools such as Asana, Airtable, and internal collaboration platforms.</li><li>Partner with team leads to streamline workflows and improve organizational tech adoption beyond CRM.</li><li>Contribute to planning and implementation of fiscal tech tools, including hardware/software procurement and tech budgeting, in collaboration with the Finance and Operations team.</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s degree and 4 years of professional experience related to software implementation and database management or an equivalent combination of education and experience&nbsp;</li><li>Strong ability to translate technical concepts into clear, accessible language and engage non-technical staff in understanding, adopting, and using technology or data systems</li><li>Detail-oriented, with strong organizational, analytical, and planning skills</li><li>Ability to communicate (oral and written) with coworkers, vendors, and service providers in a clear, service-oriented and professional manner</li><li>Advanced skills with Salesforce or other database platforms</li><li>Commitment to&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">UWABC's guiding principles</a> and ability to model those principles</li></ul>Technical Skills, Abilities and other Requirements<ul><li>Advanced understanding of IT systems, applications and integration&nbsp;</li><li>Thorough understanding of file structures and design, information retrieval techniques, file access methods, and database controls and standards.</li><li>Advanced knowledge of Salesforce and other software, including Google Suite, and strong ability to learn and use a variety of other platforms (e.g., Airtable, PowerBi, Asana)</li><li>Ability to manage multiple priorities, maneuver complex work environments, and engage in planning</li><li>Experience handling sensitive &amp; confidential information</li><li>Ability to collaborate in a cross-functional environment</li><li>Experience in negotiating, monitoring and renewing vendor contracts</li><li>Ensure compliance with contractually obligated technology requirements</li><li>Holds self and other team members accountable for achieving results</li><li>Prior project management experience</li><li>Prior software implementation experience</li><li>Prior experience training stakeholders to use technology</li></ul>Nice to Have<ul><li>Previous experience working within a United Way</li><li>Previous experience working within a nonprofit organization</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Prolonged periods of sitting at a desk and using a computer</li><li>Use finger and hand motion</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus</li><li>Moderate level of stress caused by tight deadlines</li><li>Moderate levels of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time&nbsp;</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office and remote.&nbsp; As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days, and then the schedule can be modified based on conversations with the supervisor.Reports To:&nbsp; Vice President of Finance and OperationsSupervises:&nbsp; 0Hours: 40/weekHiring Range and Benefits:&nbsp;$60,000 - $65,000&nbsp;annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits, life and disability insurance, and coaching and support.

4 Full time Jobs in North Carolina