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Housing and Veterans Program Assistant 

Status: Full-Time, Non-Exempt, Grant funded 

 Schedule: Monday–Friday, 8:00 AM – 5:00 PM (In-o-office, not remote) 

 Location: United Way of Forsyth County, Winston-Salem, NC 

 Reports To: Strategic Housing Initiatives Program Officer 

 Required: Valid NC Driver’s License 

Purpose of the Position 

The Housing and Veterans Program Assistant provides vital administrative and 

programmatic support to Housing Matters (HM) and the Supportive Services for Veteran 

Families (SSVF) program. This role ensures smooth operations across multiple initiatives, 

including federal and local grant management, partner communications, data systems, 

and board/committee support. The Program Assistant is a key connector helping to 

advance housing stability for individuals and families, with a strong focus on serving 

veterans. 

Key Responsibilities 

The following statements are intended to describe the general nature and level of work 

being performed. They are not intended to be construed as an exhaustive list of all 

responsibilities. 

Housing Matters 

ï· Provide administrative support to the Strategic Housing Initiatives Program Officer. 

ï· Coordinate and steward contract communications between funders and UWFC. 

ï· Process Temporary Financial Assistance (TFA) requests from FRRC partners: enter 

requests in HMIS, review for accuracy, and follow up as needed. 

ï· Train new case managers on submitting check requests and program billing. 

ï· Assist with preparation of grant applications, as needed. 

ï· Draft minutes for team meetings. 

ï· Coordinate conference and training logistics, including travel, lodging, and 

registration. 


Supportive Services for Veterans and their Families (SSVF) 

ï· Serve as the primary point of contact for SSVF communications, ensuring 

consistent and timely distribution of program information. 

ï· Provide administrative and logistical support for SSVF team meetings, veteran 

service coordination events, and collaborative partner convenings. 

ï· Track and maintain SSVF program documentation, including veteran eligibility 

verification, housing stability plans, and case management support materials. 

ï· Assist with grant compliance and reporting specific to SSVF, including data entry, 

billing preparation, and performance tracking. 

ï· Support veteran-focused outreach efforts through Mission United in coordination 

with community partners and VA representatives. 

ï· Maintain accurate data entry in HMIS for SSVF participants and ensure compliance 

with HUD-VASH and VA reporting requirements. 

ï· Provide onboarding and training assistance for new SSVF case managers. 


Required Skills &amp; Competencies 

ï· Proficiency with Microsoft Office Suite (Word, Excel, Outlook). 

ï· Familiarity with HMIS data standards (or ability to learn). 

ï· Strong organizational and data-entry skills. 

ï· Excellent written and verbal communication skills. 

ï· Demonstrated understanding of the causes and impacts of homelessness, with 

specific awareness of veteran issues preferred. 

ï· Ability to work collaboratively with colleagues, partners, volunteers, and the public. 

ï· Cooperative, helpful, and professional demeanor. 

ï· Strong critical thinking and problem-solving skills. 


Education &amp; Experience 

ï· High school diploma, GED, or equivalent work experience required; some college 

preferred. 

ï· Minimum 1–2 years of administrative or program support experience. 


ï· Veteran or military experience strongly preferred 

ï· Experience working in nonprofit, housing, or services strongly preferred. 


Physical Requirements 

ï· Ability to move throughout the office to access files and supplies. 

ï· Ability to lift up to 20 pounds occasionally. 


Primary Relationships 

ï· Works closely with staff, volunteers, community partners, funders, donors, and 

members of the public. 


Compensation &amp; Benefits 

ï· Competitive hourly wage commensurate with experience. 

ï· Full benefits package, including health, dental, vision, and 401(k). 

ï· Paid vacation, sick leave, and wellness days. 

ï· 12 paid holidays annually.

United Way Forsyth County

Housing and Veterans Program Assistant

OVERVIEW OF RESPONSIBILITIES&nbsp;The CEO is the leader of the organization, establishing a vision for Community Impact that is achieved through the efforts of a diverse team of high-performing leaders, staff, and volunteers alike. The CEO is the Chief Mobilizer; they leverage the power of relationships and networks, and work across private, public, and corporate sectors to improve conditions in the community. The CEO possesses a high level of broad business and management skills and is effective at generating resources and financial support for the organization. The CEO is dedicated to shared and measurable goals for the common good – creating, resourcing, scaling, and leveraging strategies for broad investment and impact. The CEO is the steward of the brand and understands their role in deepening community trust, effective storytelling about impact, and the unique value proposition of the UWGT.&nbsp; They value network and strive to leverage the UWGT’s breadth of community presence, relationships and strategy.&nbsp;&nbsp;About United Way of the Greater Triangle&nbsp;The United Way of the Greater Triangle (UWGT) serves four counties within North Carolina (Durham, Orange, Wake, and Johnston).&nbsp; Often described as the “Research Triangle”, the cities and counties that make up the region are known for their high quality of life, green space and parks, high achieving public schools, career opportunities, and are home to industry leaders in a variety of sectors, including biotechnology, semiconductors, manufacturing, higher education, and the broader knowledge economy.&nbsp; It is rich in all aspects of diversity and politically nuanced in its ability to support both progressive and conservative values.&nbsp; Even as the region tops many “Best Cities” lists, it is faced with historical challenges that create barriers to the very same benefits many in the community have access to and enjoy.&nbsp; Many mission-based organizations work to remove those barriers and create opportunity, and the UWGT is committed to amplify their impact, convene leaders and the community to foster collaboration, and invest in the solutions that work.The UWGT office is located in Research Triangle Park at 800 Park Offices Drive #204, Durham, NC&nbsp; 27709.&nbsp;The successful CEO will focus on the following areas of impact and responsibility:&nbsp;KEY RESPONSIBILITIES &amp; ESSENTIAL FUNCTIONS:&nbsp;Community Impact&nbsp;The CEO is responsible for the overall impact of UWGT on the community, with emphasis on increasing its capacity to drive the impact agenda. The CEO works closely with the Board to craft and adapt the strategy to achieve this increased impact, including raising the funds to support it. They will establish and build relationships with top leaders in the community, including those representing the highest levels in business, government, and non-profit sectors.&nbsp;Resource Development&nbsp;The CEO is charged to drive key results in resource development; to identify, cultivate, and solicit prospective donors and key leaders of prospective new corporate partners; to leverage personal and professional contacts and relationships into fundraising opportunities; to adapt the UWGT’s fundraising model in our evolving funding environment; and to promote a culture of fundraising in the organization, both at the staff and board level.&nbsp;Strategic Management&nbsp;The CEO serves as the principal resource to the Board of Directors and its key committees and gives strong direction in policy formulation and interpretation. The CEO partners with the Board of Directors and the UWGTSenior Leadership team to craft organizational goals, develop strategies to ensure that they are achieved, and rigorously measure results. They ensure coordination and alignment of all United Way activities to the strategic direction in the areas of community impact, resource development, and staff alignment.&nbsp;Organization Management&nbsp;The CEO is accountable for building and leading high-performing teams, ensuring all teams are aligned and collaborating to achieve organizational results. They maintain accountability for the operational and fiscal integrity of the organization within policies set by the Board of Directors. The CEO assesses organizational capacity to implement strategies and identify gaps in systems and staffing; directly supervises Senior Leadership positions and establishes individual goals; works with the Chief Financial Officer to manage organizational spending, monitor budget compliance, and mitigate financial risks; and ensures that UWGTgoals of inclusiveness and diversity among staff and volunteers are met.EXPERIENCE &amp; JOB REQUIREMENTS&nbsp;<ul><li dir="ltr">Bachelor’s Degree; additional post-graduate work a plus.</li><li dir="ltr">Minimum of 7–10 years in senior leadership roles within nonprofit, public sector, or mission-driven organizations of comparable size and complexity, with a demonstrated track record of delivering measurable results.</li><li dir="ltr">Proven success in overseeing organizational budgets of at least $7M, including strategic allocation of resources, financial forecasting, compliance with regulatory requirements, and clear accountability for fiscal health.</li><li dir="ltr">Demonstrated ability to set fundraising and earned revenue goals and lead teams to achieve targets through service delivery models, individual giving, business and corporate partnerships and workplace campaigns, and grant program administration.</li><li dir="ltr">Experience cultivating and sustaining productive relationships with diverse stakeholders, including communities served and their identified leaders, donors, corporate partners,&nbsp; board members, and elected officials</li><li dir="ltr">Ability to develop and implement strategic plans that align with mission, adapt to changing community needs, and drive long-term growth and impact.</li><li dir="ltr">Demonstrated success in working collaboratively with a governing board to establish priorities, maintain governance best practices, and ensure organizational accountability.</li><li dir="ltr">Skilled in building, supporting, and leading high-performing teams, implementing efficient processes, and ensuring organizational policies and practices align with both mission and compliance standards.</li><li dir="ltr">Deep understanding of community needs, challenges, and assets, ideally with experience in cross-sector collaborations addressing health, education, workforce development, or other UWGT focus areas.</li><li dir="ltr">Strong public speaking, media, and advocacy skills, with the ability to serve as a visible, trusted ambassador for the organization in the community and beyond.</li><li dir="ltr">Demonstrated experience that aligns with United Way of the Greater Triangle’s core values and ability to embed values to strengthen community trust,&nbsp;organizational strategy, culture, and programming.</li><li dir="ltr">Expertise in stabilizing and growing the business by building revenue and increasing philanthropic support.&nbsp;</li><li dir="ltr">Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore new ideas and innovative approaches to solving problems.&nbsp;</li><li dir="ltr">Must have excellent verbal and written communication skills; a high energy level and sense of humor.</li></ul>WORK ENVIRONMENT:&nbsp;This position operates primarily during standard business hours; however, flexibility is essential.&nbsp; The role requires in-person availability for occasional evening and weekend events, meetings, and activities that support the organization’s mission and community engagement efforts. The office is located at 800 Park Offices Drive #204, Durham, NC 27709.Compensation &amp; Benefits United Way of the Greater Triangle offers a competitive annual salary range of $170,000 to $200,000. Salary is determined by several factors, including the applicant’s knowledge, skills, experience, position, equity, and market. In addition, the comprehensive benefits package includes health insurance, a retirement plan, paid time off, cell phone reimbursement, and professional development opportunities. There is also an opportunity for a performance-based bonus contingent on organizational and individual performance at the Board’s discretion.Application ProcessInterested candidates must submit a complete application package via our online portal. Required materials include a cover letter indicating salary preference and a current resume.&nbsp;&nbsp; &nbsp;We will contact only those candidates selected for further consideration. Thank you for your interest in our organization. Please continue to check our job board for additional opportunities.&nbsp; This position will remain open until filled.&nbsp; &nbsp;Projected Timeline for Recruitment (Flexible and Subject to Change)Application period:&nbsp;September-OctoberPrescreening Interviews:&nbsp;September-OctoberPanel Interviews:&nbsp; November-DecemberStart Date:&nbsp;January 2026United Way of the Greater Triangle is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.We value diversity and are committed to creating an inclusive environment for all employees and community members.

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