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Why United Way Suncoast?Do you want to be part of a non-profit organization that makes a difference in your community? Do you want to be part of a passionate team focused on improving the lives of others? Now is your opportunity! United Way Suncoast is seeking a Specialist, Donor Services. &nbsp;The Specialist, Donor Services supports donor pledge input and information services and donor choice, ensuring that all pledges are entered correctly into the CRM and payments are applied within the established guidelines.We're not asking you to apply for a job. We're asking you to embrace a movement that gives people the freedom to rise. In return, you'll be embraced by colleagues that will appreciate every contribution you make.Our team members enjoy a work environment built on transparency and trust. There are many growth opportunities including the ability to learn about and contribute to efforts across the organization. We offer a competitive total rewards package including shortened benefit eligibility periods, several weeks of PTO, and no cost medical and dental options to name a few!Objectives:<ul><li>Enters campaign payments in CRM, resolves discrepancies, and assists in reconciling monthly payments.</li><li>Manages pledge billing and collection process to include processing corporate or other partner payments, mailing monthly statements, processing write-offs, and adjusting pledge balances.</li><li>Creates deposits, processes and records payments, and pledges in CRM.</li><li>Creates and prints transaction register reports, file envelopes, and donor choice fee contracts, and enters Grants/Expectancies in the CRM.</li><li>Manages uploads into CRM for third party processors, companies, and other United Ways in compliance with United Way Worldwide (UWW) Standards.</li><li>Provides customer service and support to internal departments and vendors.</li><li>Develops and refines processes to improve efficiency and achievement of goals and objectives.</li><li>Consistently demonstrates Our Suncoast Code and Values including applicable elements of leading self, team, and organization.</li></ul>Qualifications &amp; Skills for Success:&nbsp;<ul><li>Typically requires two (2) or more years of relevant experience.</li><li>High School diploma or equivalent; equivalent training or experience may be accepted in lieu.</li><li>Bilingual or multilingual (English/Spanish/Creole) a plus.</li></ul>

Neighborhood Resource Center

United Way Suncoast

Centennial

Specialist, Donor Services

Why United Way Suncoast?Do you want to be part of a non-profit organization that makes a difference in your community? Do you want to be part of a passionate team focused on improving the lives of others? Now is your opportunity! United Way Suncoast is seeking a Manager, Community Development. We are looking for an individual who is innovative, collaborative, and self-sufficient in implementing Financial Security efforts around our place-focused work while enhancing the quality of life for residents of the North and South Greenwood community. The ideal candidate will be able to build strong partnerships, increase efficiency in services, and contribute to the growth in alignment across all resource centers.We're not asking you to apply for a job. We're asking you to embrace a movement that gives people the freedom to rise. In return, you'll be embraced by colleagues that will appreciate every contribution you make.Our team members enjoy a work environment built on transparency and trust. There are many growth opportunities including the ability to learn about and contribute to efforts across the organization. We offer a competitive total rewards package including shortened benefit eligibility periods, several weeks of PTO, and no cost medical and dental options to name a few!Objectives:<ul><li>Collaborates to develop and implement detailed project plans, ensuring resource availability and allocation. Works cross-functionally, integrating strategically inclusive impact work into targeted areas of focus by zip code(s).</li><li>Identifies and advances opportunities to maximize UWS’s presence. Participates on internal and external committees in support of UWS’s community impact.</li><li>Supports the Community Investment process and related reporting and site visits.</li><li>Ensures timely and appropriate data collection, analysis, and reporting; collaborates to provide research and apply best practices to the design and continuous improvement of Community Impact activities.</li><li>Contributes to designing grant funded projects, writing proposals, incorporating grant funded programs, and meeting related requirements. Maintains program data, reviews proposals, accepts and screens applications, and reports to funders and partners.</li><li>Provides oversight of assigned initiative(s). Works closely with a variety of internal and external partners to implement and expand strategic initiatives.</li><li>Coordinates and/or leads consistent family and community engagement activities, including Community Forums.</li><li>Brings awareness through verbal and written presentations to critical regional financial stability needs and existing systems of care that support <a href="https://unitedwaysuncoast.org/what-we-do/alice-suncoast-2020/" target="_blank">ALICE</a> in our communities.</li><li>Collaborates with the Resource Development and Marketing teams to maximize understanding and use of Community Impact and Strategic Community Partner information and co-create communication collateral.</li><li>May also perform duties including but not limited to:</li></ul><ol><li>Oversees daily operations of a Resource Center providing strategically aligned resources and services to community members.</li><li>Connects community members with resources for services such as job placement, financial literacy counseling, legal aid, housing, medical care, and financial assistance.</li><li>Identifies potential program participants and facilitates participation in appropriate programs.</li></ol><ul><li>May contribute to budgets and forecasting; effectively manages resources.</li><li>Develops and refines processes to improve efficiency and achievement of goals and objectives.</li><li>Consistently demonstrates Our Suncoast Code and Values including applicable elements of leading self, team, and organization.</li></ul>Qualifications &amp; Skills for Success:<ul><li>Typically requires four (4) or more years of relevant experience, including management experience.</li><li>Bachelor’s degree in a related field; equivalent training or experience may be accepted in lieu.&nbsp;</li><li>Ability to work some evening and weekend hours.</li><li>Ability to work and drive in the field within the Suncoast region.&nbsp;</li><li>Bilingual or multilingual (English/Spanish/Creole) a plus; may be required</li></ul>Diversity, Equity, and Inclusion:<ul><li>Behaviors reflect a belief that individuals from diverse backgrounds lead to a more successful organization.</li><li>Educates oneself about DEI issues within the organization and community.</li><li>Demonstrates a willingness to become aware of and address one’s own implicit biases.</li><li>Deliberately works to include individuals from underrepresented backgrounds in efforts both internally and externally as appropriate.</li><li>Identifies and integrates the tools and resources needed to create more equitable environments.</li></ul>

Manager, Community Development

Vision and Mission:&nbsp;At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.&nbsp;Our Values:&nbsp;<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed. &nbsp;</li><li>Innovation - We are fearless, imaginative trail blazers.&nbsp;</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. &nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust. &nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.  &nbsp;</li></ul>Purpose of Position:&nbsp;An Accountantperforms a variety of duties such as timely and accurate data entry and payment processing of company’s payables, preparing journal entries, reconciling accounts, assisting with audits and budgeting processes, and completing various reporting requirements while adhere with company’s internal policies and procedures. &nbsp;Key Responsibilities and Essential Functions:&nbsp;<ul><li>Adherence to GAAP, best practices</li><li>Prepare monthly, recurring, and correcting journal entries</li><li>Prepare monthly balance sheet and income statement account reconciliations</li><li>Support month-end and year-end close</li><li>Assists with budgeting process and audit fieldwork for external audits</li><li>Review data, identify errors through analysis, research, and interpretation of data, and provide recommendations to VP of Finance and/or Program Manager in determining corrective action</li><li>Work closely with department staff</li><li>Maintain and document internal accounting controls as required by Federal, state and local grantors to ensure appropriate use of public funds</li><li>Assist in development and implementation of administrative, program and subcontract budgets</li><li>Monitor and manage dedicated AP inbox</li><li>Enter and post invoices, grant request, expense reimbursements, allocation and designation payouts, and other payables into accounting system</li><li>Confirm proper GL coding of such entries and attach relative support and approvals</li><li>Generate and process monthly designation payouts&nbsp;</li><li>Process payment requests in a timely and accurate manner while adhering to financial policies and procedures</li><li>Investigate and resolve problems associated with processing of AP&nbsp;</li><li>Maintain and ensure accuracy of vendor files/records (name, address, W-9, ACH information, etc.)</li><li>Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements</li><li>Establish and maintain relationships with new and existing vendors</li><li>Assist during the annual external audit</li><li>Prepare supporting documents/vendor records for tax return preparation</li><li>Prepare and file annual forms 1099&nbsp;</li><li>Perform other such duties as may be assigned by the supervisory team&nbsp;</li><li>These job responsibilities are to be the main emphasis of this position.  As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Bachelor’s degree in Accounting required</li><li>Knowledge and understanding of GAAP (General Accepted Accounting Principles)</li><li>At least 2 years of proven experience in the similar role</li><li>Experience with Fund Accounting preferred</li><li>United Way or similar nonprofit experience is preferred</li><li>Public accounting experience a plus</li><li>Strong proficiency in Microsoft Excel, PPP and Word for Windows</li><li>Strong proficiency in accounting software applications (Net Suite preferred) and experience with CRM software a plus</li><li>Self-starter with the ability to prioritize work and outline the steps necessary to complete a project</li><li>Comfortable working in a fast-paced environment and adapt readily to changes</li><li>Excellent organizational skills and attention to detail</li><li>Flexibility to handle several on-going projects</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;</li><li>Excellent research and analytical skills</li><li>Proactive to identify and resolve problems</li><li>Ability to work effectively and efficiently in both a remote and office environment</li><li>Strong listening, written and verbal communication skills</li><li>A clear understanding of the importance of confidentiality&nbsp;</li><li>Service-oriented – understands the purpose of their work and the importance of delivering a high standard of work</li><li>Ability to pass a background check&nbsp;&nbsp;</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. &nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>Compensation and Benefits:&nbsp;<ul><li>Competitive Pay – Commensurate with education and experience based on current market&nbsp;</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents&nbsp;</li><li>403(b) Matching – Generous matching up to 6% of annual pay&nbsp;</li><li>Holidays – 11 paid holidays, three personal holidays</li><li>Vacation – Two weeks paid vacation&nbsp;&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed&nbsp;</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking&nbsp;</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people&nbsp;</li><li>Employee Assistance Program&nbsp;</li><li>A fun, challenging, and inclusive culture&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information:&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;UWNEFL reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Accountant

​​​​​​ POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li><li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul> JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. &nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

211 & Crisis Services Specialist

Why Join United Way of Central Florida?Imagine a career where your efforts directly contribute to making a difference in your community. At United Way of Central Florida (UWCF), we are passionate about driving positive change and building stronger connections with those we serve. Join a dedicated, dynamic team in a supportive environment that offers competitive benefits, meaningful work, and opportunities for personal and professional growth.Position OverviewThe Manager, Corporate Philanthropy for Highlands County, leads efforts to strengthen relationships with workplace campaign accounts, build new partnerships, and ensure effective fundraising strategies. You will play a key role in managing campaign operations, supporting corporate philanthropy initiatives, and fostering collaboration with internal and external stakeholders.Key ResponsibilitiesCampaign Management: Oversee a portfolio of workplace campaign accounts by developing tailored communication and stewardship plans, scheduling presentations, and managing event calendars.Volunteer Engagement: Recruit, train, and support volunteers to drive workplace campaigns and community initiatives.Data Oversight: Track and analyze campaign activity, trends, and performance metrics, ensuring timely and accurate database updates.Collaboration: Work closely with advisory committees, volunteers, and marketing to develop campaign materials, organize events, and implement fundraising strategies.Reporting: Provide campaign updates, insights, and recommendations to leadership, advisory boards, and committees.Event Support: Plan and execute fundraising events and community investment initiatives, collaborating with staff and volunteer leaders.Goal Achievement: Partner with internal teams and external stakeholders to establish and achieve workplace campaign objectives.Qualifications &amp; SkillsEducation: Bachelor’s degree (B.A.) in social sciences or a related field&nbsp;Experience: 2-3 years in fundraising, community relations, or similar roles.Technical Skills: High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) and ability to learn donor management systems, preferably ANDAR.Communication: Strong public speaking, writing, and interpersonal skills.Time Management: Ability to handle deadlines and multitask in a fast-paced environment.Fundraising Knowledge: Familiarity with fundraising principles, donor relationship management, and data analysis.Flexibility:&nbsp;Willingness to travel within the assigned area and attend early morning, evening, or weekend meetings as needed.Compensation &amp; BenefitsStarting base annual salary of $50,000-$55,000, based on experience and qualifications.Comprehensive benefits package, including paid time off and professional development opportunities.Join Our TeamWe are seeking to fill this role promptly. If you’re passionate about philanthropy and want to make an impact, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a>&nbsp;to take the first step toward joining our mission-driven team!&nbsp;Diversity &amp; Inclusion at UWCFAt UWCF, we believe diversity creates a healthier atmosphere. We are an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Manager, Corporate Philanthropy (Highlands County, Florida)

Why Choose United Way of Central Florida? Imagine going home each day with the satisfaction of knowing you’ve made a lasting difference. At United Way of Central Florida (UWCF), our team shares a powerful passion for creating positive change in our community. We work in a dynamic and supportive environment where every day brings new opportunities to uplift others. United by our commitment to service, we work hard because we know how much our community relies on us. Alongside a vibrant, positive work culture, we offer competitive benefits and career growth opportunities. If you're looking for a meaningful career that combines personal achievement with community impact, consider joining the United Way team.Position Overview We’re looking for a passionate and skilled&nbsp;Master Teacher&nbsp;to supervise and mentor paraprofessional teachers in pre-kindergarten classrooms, ensuring they acquire the skills necessary to deliver high-quality early childhood education. By providing coaching, training, and resources, the Master Teacher will directly impact the development of young learners and elevate the overall standard of childcare education in our community.Key Responsibilities<ul><li>Supervise internships for paraprofessionals in childcare centers, providing guidance and evaluation.</li><li>Support and enhance daily operations of pre-kindergarten classrooms by implementing improvements as needed.</li><li>Deliver training to foster effective teamwork, increasing the percentage of children actively engaged in school readiness activities.</li><li>Provide individualized coaching and resources to improve teaching skills.</li><li>Promote awareness of nationally recognized quality standards for early childhood education (NAEYC).</li><li>Conduct pre- and post-assessments using tools like the Peabody language assessments and share results with parents.</li><li>Collect and analyze data on classroom environments and teacher-child interactions to support ongoing improvements.</li><li>Coordinate events to encourage parent involvement in their child’s education.</li><li>Collaborate with local organizations to enhance early learning quality, reporting findings and progress as required.</li><li>Maintain accurate records and provide regular updates to leadership and partner organizations.</li></ul>What We’re Looking For<ul><li>A flexible schedule, with the ability to travel to childcare sites and attend occasional evening events.</li><li>Strong communication and interpersonal skills, with the ability to train and coach diverse groups.</li><li>Problem-solving abilities to adapt to dynamic classroom needs.</li><li>Familiarity with early childhood education best practices and evaluation tools.</li><li>Proficiency with Microsoft Office (Word, Excel) and database systems.</li></ul>Ideal Candidate Profile<ul><li>Education:&nbsp;Bachelor’s degree in early childhood education, Child Development, or a related field preferred.</li><li>Experience:&nbsp;Pre-kindergarten teaching experience, with at least five years in early childhood education or training roles.</li><li>Demonstrated skills in teaching, mentoring, and management within diverse environments.</li><li>Strong time-management skills and a commitment to fostering excellence in early education.</li></ul>Compensation and Benefits This role offers a starting base annual salary range of $48,000 - $52,000 dependent on experience and qualifications, along with a comprehensive benefits package, including paid time off and holiday pay. It is a full-time position with opportunities for professional development and career growth.Ready to Make an Impact? We are seeking someone to join our team in the January/February 2025 timeframe. If you're a motivated educator who is passionate about shaping the future of early childhood education, we encourage you to apply! Submit your resume to&nbsp;<a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a>&nbsp;and take the first step toward joining our mission-driven team.Diversity &amp; Inclusion at UWCF At UWCF, we believe diversity creates a healthier atmosphere. We are an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Master Teacher

Why Choose United Way of Central Florida?Imagine going home each day with the satisfaction of knowing you’ve made a lasting difference. At United Way of Central Florida (UWCF), our team shares a powerful passion for creating positive change in our community. We work in a dynamic and supportive environment where every day brings new opportunities to uplift others. United by our commitment to service, we work hard because we know how much our community relies on us. Alongside a vibrant, positive work culture, we offer competitive benefits and career growth opportunities. If you're looking for a meaningful career that combines personal achievement with community impact, consider joining the United Way team.Position OverviewWe’re looking for a dedicated Community Wellness Navigator to serve Polk County residents by connecting them to the Polk HealthCare Plan and linking them to vital social services for food, housing, transportation, childcare, and more.Key Responsibilities<ul><li>Promote the Polk HealthCare Plan by guiding eligible residents through information and online enrollment.</li><li>Build awareness of local health and social resources for Polk County residents, connecting individuals and families with essential services like SNAP, Medicaid, and food distribution.</li><li>Provide ongoing support for clients and document each interaction accurately in our system.</li><li>Participate in proactive team initiatives to meet departmental goals and exceed benchmarks set by Polk County Indigent Healthcare.</li></ul>What We’re Looking For<ul><li>Flexible schedule, with availability to work some evenings and weekends.</li><li>Comfortable speaking to groups with frequent public interaction.</li><li>Strong problem-solving skills, with the ability to adapt to diverse situations.</li><li>Able to attend outdoor events and work in varying weather conditions.</li><li>Knowledgeable about Health and Human Service resources for Polk County residents.</li><li>Strong teamwork skills and experience working with multicultural, diverse populations.</li><li>Proficiency with Microsoft Office (Word, Excel) and familiarity with SharePoint is preferred.</li></ul>Ideal Candidate Profile<ul><li>Bachelor’s degree in health and human services or related field, or equivalent experience.</li><li>Previous experience in sales and strong interpersonal skills.</li><li>Time-management expertise and clear, effective communication skills.</li><li>Bilingual English/Spanish preferred.</li></ul>Physical RequirementsThis role involves working outdoors year-round in Florida’s climate. Candidates must be comfortable with varying weather conditions.Compensation and BenefitsThis role starts at $22.50 per hour and includes a comprehensive benefits package, paid time off, and holiday pay. When not at events, this position requires in-office presence.Ready to Make an Impact?If you're a motivated, community-centered individual eager to make a real difference, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> and take the first step toward joining our mission-driven team.Diversity &amp; Inclusion at UWCFAt UWCF, we believe diversity creates a healthier atmosphere. We are an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Community Wellness Navigator

General Description: This position supports Family Stability Program case manager(s) in connecting with new participants. In this role, you will engage in outreach efforts to bring new participants into the program, enter demographic data into a computer system to track grant goals, and assist with fulfilling service referrals in an educational setting at our Hallandale Beach location. This position offers the opportunity to make a meaningful impact by representing the program at community events and activities.The Family Stability Program is housed within the Community Partnership School™ (CPS) program. The Family Stability Program provides coaching, resource referrals, and financial education to local parents and students, particularly those with low income and homelessness related conditions.&nbsp;.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Serve as the main point of contact (POC) for the Family Stability Program through community outreach efforts and during participant enrollment stages.&nbsp;</li><li>Screen potential participants to determine if they meet eligibility requirements for the Family Stability Program.&nbsp;</li><li>Input participant demographics, and case related documents into computer database.</li><li>Connect participants presenting an immediate need to appropriate treatment or service providers.&nbsp;</li><li>Utilize a best practice of cultural competency and promote a service environment where participant success and well-being are prioritized.</li></ol>Other Job Duties:&nbsp;<ul><li>Advocate on behalf of participants and families for services, basic needs, and other related issues.&nbsp;</li><li>Stay abreast of&nbsp;community resources and procedures for referring participants to appropriate resources.</li><li>Conduct community and home visits (if needed) related to fulfilling resource referrals.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:&nbsp;This position has no supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Associate’s degree with major course work in social work, psychology or other field closely related field, preferred. High school diploma and two (2) years related work experience can be substituted for higher degree.&nbsp;</li><li>Experience in data entry, customer services, hospitality, community resource referral, or closely related work.</li><li>Ability to communicate effectively with a diverse audience.&nbsp;</li><li>Strong organizational, project management, and interpersonal skills.</li><li>Ability to work independently and in a team environment with a positive attitude and handle sensitive and confidential information with maximum discretion.</li><li>Experience with Microsoft Office Suite</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Outreach and Intake Specialist

General Description:&nbsp;This grant-funded position will work to empower communities to promote drug free lifestyles; build community structures to support those lifestyles; and encourage and support coordinated, systemic approaches to the prevention of substance use. This position will provide overdose prevention education, naloxone distribution and education on naloxone use to Broward community residents.Primary Job Responsibilities and Duties:&nbsp;<ul><li>Develops and distributes educational materials that include information on overdose prevention, the use of naloxone and safe injection practices.&nbsp;</li><li>Distributes educational materials to Broward County residents at six outreach events and 24 sites in zip codes targeting one (or more) of the priority population(s).&nbsp;</li><li>Provides training on naloxone use and distribute naloxone to&nbsp;Broward County residents.&nbsp;</li><li>Works within the Commission’s Comprehensive Community Action Plan, implementing Information Dissemination, Educational Trainings, Alternative Strategies, Environmental Strategies and Community-Based Process.&nbsp;</li><li>Establishes both formal and informal alliances with organizations which have similar or allied goals, such as the School Board, local law enforcement, health care providers, community centers, and service providers.&nbsp;</li></ul>.Other Job Duties:&nbsp;<ul><li>Documents the number of naloxone doses and number of educational materials distributed at each event and each distribution site and give each corresponding invoice to the grant funder.&nbsp;</li><li>Distributes educational materials to individuals at a minimum of 24 sites located in the following zip codes 33064, 33060, 33311, 33316, 33020, 33063, 33069, 33309, 33308, 33313, 33312, 33021, each quarter throughout the contract term.</li><li>Responsible for tracking performance measures for deliverables in accordance with grant.&nbsp;</li><li>Meet with and enlist key local stakeholders, coalitions, and service providers to promote the goals of the United Way Commission on Behavioral Health and Drug Prevention</li><li>Organizes, coordinates or assists in the organization of activities, such as the Annual Behavioral Health Conference, Health/Community Fairs, Town Hall meetings, Broward Youth Coalition activities, Commission task forces and other events to support prevention awareness consistent with the Community Action Plan.&nbsp;</li><li>Responsible for completing all mandatory support documentation and data entry which follows contract requirements for timeliness and accuracy.</li><li>Responsible for prompt compliance with all Commission on Behavioral Health and Drug Prevention and/or United Way of Broward regulations and requirements.</li><li>Maintains productivity requirement and expected billable units per week.</li><li>Responsible and accountable for attendance at Commission Meetings supervision meetings, and audit preparation meetings.</li><li>Serves as a customer service role model to ensure a positive relationship in interactions with all participants, volunteers, the community, and peers.</li><li>Perform duties as needed and/or requested to support and maintain accreditation standards and continuous quality improvement of the Commission on Behavioral Health and Drug Prevention and United Way of Broward County.</li><li>Must be able to work evenings/weekends and maintain reliable transportation.</li><li>Must be able to be at work consistently with regular attendance and punctuality and be willing and able to handle all the duties and responsibilities of this position daily.</li><li>Responds appropriately and effectively to the diversity of co-workers, consumers and stakeholders.&nbsp;</li><li>Takes responsibility for other assignments as they arise in the development of UWBC’s Commission activities.</li><li>Coordinates planning and requests from other Divisions that relate to UWBC’s Commission.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: &nbsp;Volunteers if applicableEducation &amp; Experience:&nbsp;Combination of education and experience represented by:<ul><li>Bachelor's degree and/or at least 4 years’ experience working in the Mental Health and Substance Abuse related field.&nbsp;</li><li>Experience in Human Services Substance Abuse/Mental Health, community organization, program outreach and training facilitation, required.</li><li>Certified Prevention Professional, preferred.</li><li>Administrative &amp; Supervisory experience working with volunteers.&nbsp;</li><li>High Proficiency required in Microsoft office products like Excel and other related computer programs.</li><li>Strong organizational, customer service and interpersonal skills are required.</li><li>Will be required to drive to various outreach locations in Broward County. MUST have reliable transportation.&nbsp;</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Prevention Outreach Specialist 

General&nbsp;Description:&nbsp;This position&nbsp;is&nbsp;responsible&nbsp;for&nbsp;assisting&nbsp;Veterans enrolled in housing subsidy programs with achieving successful housing stability outcomes by providing assistance with navigating resources and ensuring timeliness of rent payments.&nbsp;<h2>Primary&nbsp;Job&nbsp;Responsibilities&nbsp;&amp;&nbsp;Duties:</h2><ol><li>Ensure program participant is meeting the goals established in their Housing Stability Plan.</li><li>Process financial assistance for timely rental payment for up to 50 subsidy recipients.&nbsp;</li><li>Compile necessary documentation throughout participants program enrollment.&nbsp;</li><li>Document any changes in program requirements, income, utility allowances, and rental agreements.&nbsp;</li><li>Update Housing Stability Plan with any appropriate modifications to promote readiness for housing self-sufficiency.</li><li>Communicate with internal and external partners including case managers, property managers, and landlords regarding any changes to the rental payment distribution or documentation related to the housing unit.&nbsp;</li><li>Ensure participants are following program requirements and standards at all times.&nbsp;</li><li>Update the Homeless Management Information System (HMIS) with accurate data.&nbsp;</li><li>Ensure timeliness of rental subsidy payments and that required deadlines are met for document recertification.&nbsp;</li></ol><h2>Other&nbsp;Job&nbsp;Duties:</h2><ul><li>Communicate with participants via phone, video, or in-person on a regular basis.</li><li>Make appropriate referrals to services in the community.&nbsp;</li><li>Communicate with members of the United Way finance department.</li><li>Track all client communication, rental payments, and changes to their living situation.&nbsp;</li><li>Work&nbsp;collaboratively&nbsp;within&nbsp;veteran&nbsp;system of&nbsp;care&nbsp;with&nbsp;case&nbsp;management&nbsp;and&nbsp;partner agency personnel.</li><li>Attend&nbsp;required project-related&nbsp;meetings&nbsp;and&nbsp;special&nbsp;events.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;and&nbsp;assumes&nbsp;other&nbsp;responsibilities&nbsp;as&nbsp;assigned&nbsp;by&nbsp;supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly&nbsp;during&nbsp;times&nbsp;of crisis,&nbsp;it&nbsp;is&nbsp;the&nbsp;expectation&nbsp;that&nbsp;all&nbsp;United Way&nbsp;staff&nbsp;will&nbsp;be&nbsp;fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:&nbsp;This&nbsp;position has&nbsp;no&nbsp;supervisory&nbsp;responsibility.Other Job Requirements:<ul><li>Driving throughout Broward and Miami-Dade Counties for UWBC business is required</li><li>Must pass FL Background check</li><li>Valid driver’s license</li><li>Maintain vehicle liability insurance for personal vehicle</li></ul> &nbsp;<h2>Education&nbsp;&amp;Experience:</h2><ul><li>Minimum of one (1) year of professional experience providing support for low-income housing programs or similar populations or programs.&nbsp;</li><li>College degree&nbsp;in relevant field (social work, human services, finance) or equivalent relevant professional experience.&nbsp;</li><li>Knowledge of rental housing, application, and leading processes.&nbsp;</li><li>Experience&nbsp;utilizing applicant&nbsp;tracking&nbsp;system sand&nbsp;other&nbsp;computer applications.</li><li>Experience&nbsp;with&nbsp;Microsoft&nbsp;Suite&nbsp;to&nbsp;include MS&nbsp;Word,&nbsp;Excel, PowerPoint and ability to learn client tracking systems.</li><li>Knowledge&nbsp;and&nbsp;skill&nbsp;in&nbsp;varied&nbsp;job&nbsp;readiness,&nbsp;preparation,&nbsp;and&nbsp;retention activities (tailored resume building, interviewing, and workplace performance).</li><li>Veteran, or understanding of Veteran experiences.&nbsp;</li></ul><h2>Core&nbsp;Competency&nbsp;Requirements:</h2><ul><li>Excels&nbsp;at&nbsp;customer service&nbsp;–&nbsp;Serves&nbsp;(treats)all&nbsp;customers&nbsp;(internal&nbsp;and&nbsp;external)&nbsp;with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li><li>Drives&nbsp;for&nbsp;results&nbsp;–&nbsp;Has&nbsp;a&nbsp;passion&nbsp;for&nbsp;innovation&nbsp;and&nbsp;risk-taking,&nbsp;meets&nbsp;and&nbsp;exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one's own&nbsp;behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces&nbsp;engagement&nbsp;of&nbsp;all&nbsp;people, ideas&nbsp;and&nbsp;backgrounds&nbsp;and&nbsp;aligns&nbsp;with&nbsp;United Way’s values.</li><li>Seizes&nbsp;learning&nbsp;–&nbsp;Able&nbsp;and&nbsp;willing to&nbsp;learn&nbsp;new&nbsp;skills and&nbsp;knowledge&nbsp;and&nbsp;accept&nbsp;new challenges to further United Way’s mission.</li><li>Manages&nbsp;multiple&nbsp;projects and&nbsp;tasks&nbsp;–&nbsp;Effectively&nbsp;manages&nbsp;time&nbsp;and&nbsp;resources&nbsp;to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li><li>Personifies&nbsp;teamwork&nbsp;–&nbsp;Demonstrates&nbsp;good&nbsp;collaboration&nbsp;and&nbsp;communication&nbsp;to&nbsp;be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp;Lighting&nbsp;is&nbsp;adequate&nbsp;through overhead&nbsp;lighting&nbsp;as&nbsp;well&nbsp;as&nbsp;windows&nbsp;and&nbsp;blinds.Reasonable&nbsp;accommodations&nbsp;may&nbsp;be&nbsp;made&nbsp;to&nbsp;enable&nbsp;individuals with&nbsp;disabilities&nbsp;to&nbsp;perform the essential functions. Physical&nbsp;demands&nbsp;includesitting&nbsp;and/or&nbsp;standingfor&nbsp;extended&nbsp;periodsof&nbsp;time,&nbsp;bending,lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp;Demands also involve protracted concentration.

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