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ABOUT UNITED WAY:We are the Uniters. We bring people together to solve problems. We identify the most pressing issues in our community, and we bring together the people we think can solve them. United Way funds agencies that, working together, can address the nuances of complex problems like homelessness or the academic achievement gap. We create programs and initiatives to fill unmet needs. We deploy volunteers and socially responsible companies as the engines of change and the feet on the street, delivering hope to people in need. We raise funding through generous donors who understand that social change can't happen without it.We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company match and an employer base contribution, a generous PTO policy which includes extended holiday time and summer hours. We also are offering staff a hybrid work schedule in a new office environment. POSITION OVERVIEW:Reporting to the Director, Data Engineering, the Salesforce Database Administrator is the primary provider of internal user support and training, of system maintenance, and of system enhancements to improve utility and data quality for United Way's Salesforce-based service delivery and engagement platforms, as well as other connected application systems. The Salesforce platform that the Administrator will manage currently powers several of our initiatives, including Shared Services family childcare business accelerator, Summer Step-Up and After School and Out-of-School Time grants to partnerships between school districts and community organizations, AmeriCorps program that delivers individualized support to recent newcomers to the US attending Lynn, Salem, and Gloucester Public Schools, and others. A critical member of the team responsible for building United Way's culture of learning, data governance practices, and orientation toward continuous improvement, the Administrator will provide top notch customer service and support primarily to internal users, manage the implementation of changes needed to improve data quality and utility, and support internal users through training and management of a knowledge base. They will collaborate with other UWMB staff, our IT service provider, Salesforce Support, and other contractors to prioritize and deliver enhancements and other development needs, as well as system upgrades.RESPONSIBILITIES:<ul><li>Support, training, and user adoption<ul><li>Users come first. Develop a deep understanding of Salesforce users, their needs and the context in which they are using the platform.</li><li>Triage and promptly respond to internal users' requests for support</li><li>Maintain current training materials, including videos, and usage standards documentation</li><li>Support program staff who interface directly with external users in developing training materials and providing user support when rolling out enhancements</li><li>Serve as a backup to program managers and directors when external database users need technical support, training, and new user accounts</li><li>Train superusers to recognize potential data quality issues related to the processes they manage</li><li>Maintain role hierarchies, permissions, and sharing rules to restrict access to users</li><li>Track user adoption and identify gaps in training</li><li>Manage and develop content of the knowledge base system (training videos, documentation, webinars, etc.)</li><li>Support users in identifying how best to use Salesforce to support new processes and needs that emerge</li></ul></li><li>Maintain data integrity and quality<ul><li>Maintain a data dictionary that clearly defines all variables and metrics calculated by Salesforce platforms and their users</li><li>Develop and routinely monitor data QA reports and dashboards to identify potential issues</li><li>Consult with users to identify potential repairs and enhancements to address and prevent future data quality issues</li><li>Provide training to users that is designed to address and prevent data quality issues</li><li>Consult with users, other Administration team members, and support vendors to develop automated data transformation and transfer processes</li></ul></li><li>Ongoing system improvements and development<ul><li>Proactively identify needs for system improvements and upgrades, as well as changes in practice and procedure that might be necessary to improve efficiency of operations and data quality</li><li>Coordinate with relevant stakeholders throughout the organization to make changes to practices and processes that will improve the efficiency of operations and quality of data</li><li>Manage our Professional Services contract with Agile Cloud Consulting and prioritize requests for customizations, integrations, and other system improvements based on the extent to which they impact data quality and users</li><li>Build and edit custom forms, reports, and dashboards in consultation with users</li><li>Build new flows and improve user interface to make data entry more seamless, automating steps where possible</li><li>Liaise with other United Way team members, Salesforce support, and contracted developers to deliver priority repairs, enhancements, and development of new objects or modules</li><li>Manage the Salesforce development needed to respond to emerging programmatic and organizational data management requirements, such as the launch of new programs and platforms or evolution or sunsetting of extant programs and platforms</li><li>Act as United Way's resident expert in Salesforce technology and the first to know about system releases and other changes</li></ul></li><li>Other duties as assigned</li></ul>REQUIREMENTS:<ul><li>Commitment to diversity, equity, and inclusion and to the mission of the United Way of Massachusetts Bay </li><li>A passion for economic justice</li><li>At least 3 years experience managing complex, time-sensitive projects and/or databases</li><li>At least one year of experience managing Salesforce technology and creating flows of automation inside of Salesforce</li><li>Knowledge of best practices in data quality assurance, system administration, and user support</li><li>Strong written, oral, and visual communication skills</li><li>Ability to provide top notch customer service and problem solving support to colleagues internally as well as to our external partners</li><li>Ability to quickly learn to use new technology and software</li><li>Ability to prioritize, manage and hold oneself accountable for completing multiple tasks</li><li>Ability to work independently as well as part of a team</li><li>Experience teaching, coaching or training is a plus</li><li>Experience with Python/Jupyter Notebook is a plus</li><li>Ability to work a hybrid schedule, with a minimum of one day per week in the office</li></ul>United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3613826-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3613826-554005.html</a> &nbsp;

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

Salesforce Database Administrator

ABOUT UNITED WAY:We are the Uniters. We bring people together to solve problems. We identify the most pressing issues in our community, and we bring together the people we think can solve them. United Way funds agencies that, working together, can address the nuances of complex problems like homelessness or the academic achievement gap. We create programs and initiatives to fill unmet needs. We deploy volunteers and socially responsible companies as the engines of change and the feet on the street, delivering hope to people in need. We raise funding through generous donors who understand that social change can't happen without it.We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company match and an employer base contribution, a generous PTO policy which includes extended holiday time and summer hours. We also are offering staff a hybrid work schedule in a brand-new office environment.POSITION OVERVIEW:Reporting to the Director, Individual Giving (Major Gifts), the Manager of Individual Giving is responsible for achieving clearly defined revenue goals by cultivating relationships with high net-worth donors and prospects and effective management of a portfolio of 100-125 donors. Cultivation efforts will lead to improved donor retention, acquisition, and growth. The Manager is responsible for donor identification, qualification, cultivation, solicitation, and stewardship in support of United Way of Massachusetts Bay's fundraising efforts. They will cultivate and solicit Major Gift prospects through in person visits, phone calls, invitations to signature events, unique and personal learning opportunities, as well as other fundraising events and engagement opportunities. They are also responsible for establishing and leveraging key internal partnerships in order to achieve optimal results.KEY RESPONSIBILITIES:<ul><li>Works closely with Director, Individual Giving (Major Gifts), to support the major gift program. Manager, Individual Giving (Major Gifts) will co-develop the cultivation, solicitation, and stewardship strategies to support the major giving program, including but not limited to converting annual leadership donors into major gift prospects. </li><li>Manages a major gift portfolio of 100-125 prospects; maintains accurate and detailed donor records to analyze deployment of resources against team objectives. Responsible for executing a moves management plan for a portfolio of donors and prospects; includes cultivation, solicitation, and stewardship goals achieved through strategic engagement, in person visits, personal phone calls, and handwritten notes for donors in their portfolio.</li><li>Engages in research, utilizing existing information to effectively leverage relationships. </li><li>Enters all meeting notes into UWMB's Andar database system within 5 business days of each visit and alerts Development staff when necessary to any time-sensitive knowledge gained from visits that could be leveraged for the good of United Way and the community.</li><li>Builds and enhances relationships with internal colleagues to gain knowledge and trust and achieve optimal results. </li><li>Utilizes a consultative approach with donors and prospects.</li><li>Ensures individual goals are aligned with organizational and overall development goals.</li><li>Co-leads discussions on strategies for leadership donor engagement. </li><li>Supports major gifts program events plan, inclusive of cultivation and stewardship events, in partnership with Director, Individual Giving- Major Gifts.  </li><li>Attends and participates in community events to strengthen United Way's presence and strengthens relationships with donor constituent base.  </li><li>Incorporates and practices Community Centric Fundraising principles into work plans and activities (<a href="https://communitycentricfundraising.org/" target="_blank">https://communitycentricfundraising.org/</a>) </li></ul>REQUIREMENTS:<ul><li>Bachelor's Degree and minimum 2-4 years development support experience in either the private or non-profit sector.</li><li>High proficiency in a Microsoft Office environment required, specifically Excel.</li><li>Experience with data management systems strongly preferred.</li><li>Strong organizational skills with demonstrated ability to manage and prioritize multiple tasks and priorities.</li><li>Ability to work independently and in teams is required.</li><li>Exceptionally detail oriented.</li><li>Commitment to accountability and execution.</li><li>Strong customer service skills.</li><li>Demonstrated ability to build strong internal partnerships across the entire organization and influence others.</li><li>Ability to think creatively and solve problems.</li><li>Ability to be flexible and adapt quickly to changing environment.</li><li>Highly motivated self-starter; able and willing to take initiative and action</li><li>Commitment to excellence, to the mission of United Way, and Diversity, Equity, and Inclusion</li><li>Reliable access to internet and flexibility with hybrid work, with at least 1 day in the office at either the Boston or Beverly office, plus in-person donor meetings.</li></ul>United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3604769-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3604769-554005.html</a>

Manager, Individual Giving (Major Gifts)

Job Title:&nbsp; Director of Resource Development
Position Reports to:&nbsp; President &amp; CEO of United Way of Greater Plymouth County
Work Schedule:&nbsp; Maximum flexibility in work week schedule required, evening or weekends as needed
Classification:&nbsp; Full time, Exempt
Summary:&nbsp; To actively oversee and lead all Resource Development activity of the organization including annual fundraising campaign, major and planned gifts, and special event fundraisers.&nbsp; Cultivate corporate and individual relationships, organizes, and maximizes workplace campaigns to increase participation and giving. Increase all resources to achieve the organization’s mission to “unite people, ideas and resources to improve lives in Greater Plymouth County”.
Essential Competencies
Drives Revenue &amp; Impact
Results driven, with a relentless focus on gaining the resources to support United Way’s mission and community impact-focused strategic objectives
• Effective Fundraiser: Leads new ways to drive and generate revenue; Implements strategies and opportunities to best engage campaign staff and volunteers; Demonstrates the ability to proactively identify and qualify individuals and groups to give to/support United Way; Confident asking for money and closing the deal.
• Ambitious and Relentless: Ambitious yet realistic in setting goals; When confronted with “no” – will come back with new approach and strategy to succeed; Conveys energy and passion about United Way’s work and mission; Self-directed; Holds oneself accountable.
• Risk Taking (calculated): Recognizes and acts on opportunities; Establishes criteria for taking risk; Challenges status quo when appropriate; Knows when to cut losses and develop/implement alternate strategies.
• Interpersonal Communicator: Donor Focused, listens to the needs, interests &amp; passions of the donor with an eye to connecting with our community work; Expresses empathy &amp; consideration for donor needs; Can identify, engage with, adapt to and motivate various types of people &amp; organizations.
Strategic Relationship Building
Develops and maintains strategic relationships that generate the resources necessary to support United Way’s mission.
• Prospect Management: Gathers and uses data in making requests for donations and other types of contributions; Connects donors’ and prospects’ areas of interest directly to United Way’s work; Inspires commitment and support for United Way.
• Effective Selling: Employs consultative selling techniques to match donor interests and community aspirations to United Way products/solutions; Measures and tracks donor and campaign volunteer satisfaction.
• Creates win/win relationships: Understands United Way and donor objectives and where they intersect; Identifies tangible outcomes that benefit both parties; Identifies strategies and opportunities to build trust; Engages with donors year-round, not just during campaign season, to nurture and enhance relationships.
• Steward Donors: Recognizes the power of effective stewardship (thanking donors, informing them about the impact of their gifts, keeping them apprised of progress on the community work it is intended to address and deepening the relationship) and develops and implements plans to steward donors of all giving levels.
Effective &amp; Engaging Communicator
Effective and passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community
• Skilled Communicator: Writes clearly and concisely; Uses multiple platforms to reach&nbsp; audiences, including social media updates; Effective public speaker &amp; presenter.&nbsp; Active listener who is open to new ideas &amp; opinions.
• Connects to Audience: Considers the appropriate method, timing and&nbsp;venue for delivering information appropriate to target audience.&nbsp; Adjusts communication style to anticipate the audience’s needs and watches and responds to nonverbal cues; Effectively engages with diverse audiences.&nbsp; Presents the work of United Way using examples and “stories” that are relevant to community priorities and aspirations, and that resonate with our stakeholders.
Essential Functions:
Annual United Way Campaign
Plan and conduct successful annual United Way campaign, including 100+ workplace campaigns
• Design and implement a written annual strategic campaign plan, including a well thought out and organized campaign structure with clearly defined roles for volunteers and a set schedule of planning meetings to set goals and monitor progress of the campaign.
• Maintain weekly campaign schedule of company solicitations by regular contact with companies and conduct and/or assign staff, loaned executives and other volunteers to conduct solicitations.
• Manage and conduct the daily/weekly activities of the campaign (including, but not limited to, campaign presentations, campaign trainings).
• Prepare, maintain, and update all campaign records, reports, materials, and data in data base.
• Analyze and evaluate strengths and weaknesses of past workplace campaigns and develop new strategies; set goals, timetables, and schedules for all areas of the campaign; maintain an awareness of economic factors in the community impacting workplace campaigns.
• Organize and conduct annual fundraising events, including, but not limited to, campaign kick off, special leadership functions, campaign celebration and annual meeting.
• Develop new prospects, techniques, strategies, and promotions for annual workplace campaigns and related activities.&nbsp;
Leadership Giving, Planned Giving &amp; Major Gifts
Develop and implement successful programs to generate resources from leadership givers, individual philanthropists, and estate planning.
Donor Recognition
Organize and review routine donor acknowledgement and conduct specialized recognition programs for donors and volunteers.
Reporting and Record Keeping
Responsible for keeping accurate and organized records of all fundraising activities, annual reports for United Way Worldwide, including Database 2, annual budgeting, and annual audit reports.
Effective Supervision
Responsible for directing, supporting, and evaluating all resource development staff and volunteers.
Assist in the day-to-day operations as needed.
Job Relationships:
Maintain frequent contact with all other United Way staff, as well as with local businesses that run campaigns, prospective campaign businesses, volunteers, agencies, organizations, and the public, to provide information and guidance for conducting the campaign.&nbsp;&nbsp;
	Education and Experience:
• Bachelor’s degree and a minimum of five years of successful fundraising experience are required.
• Necessary job skills and attributes include full range of professional sales skills from prospecting to closing.
• Excellent verbal and written communications skills, advanced interpersonal / relational skills, presentation skills, and computer skills including database management, and fundraising reports.
• Experience with Andar donor base software preferred.
• Experience with Microsoft Word, Excel and Outlook required.
• United Way experience preferred.
• Position also requires extensive local (Plymouth County) travel and occasional evening and weekend appointments.
• United Way of Greater Plymouth County encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.
Physical Demands:
• Able to lift-up to 30 lbs.
• Moving tables or chairs to set up for presentations or activities.
• Carrying boxes of supplies or fliers for programs.
Other Requirements:
• Valid driver’s license.
• Access to a vehicle
Accepting resumes via mail, email or fax&nbsp;
Please no phone calls!
Address your resume to:
Dennis Carman
President &amp; CEO
934 West Chestnut Street
Brockton, MA 02301
<a href="mailto:dcarman@uwgpc.org" target="_blank">dcarman@uwgpc.org</a>
Fax - 5085840240

United Way of Greater Plymouth County

Director of Resource Development

Position Reports to:&nbsp; President &amp; CEO of United Way of Greater Plymouth County
Work Schedule:&nbsp; Monday through Friday work week schedule with some evenings and weekends.&nbsp; Flexibility is available as warranted.
Classification:&nbsp; Full time, Exempt
Summary:&nbsp; Acts as a proactive liaison to United Way, the community, and partners by promoting support, positive communication, and outreach. Participates in community needs assessments and allocations processes to ensure the effectiveness of programs that address critical needs in the community.&nbsp; Supports the recruitment and active work of volunteers to assist with the mission of the organization.&nbsp; Represents and communicates United Way in a highly visible, positive manner as a collaborative, impactful and trustworthy organization. Maintains regular contact with United Way staff, and the Board of Directors as well as with donors, community partners, and other community stakeholders to provide information and guidance to maximize United Way’s visibility, viability, and community impact.
Essential Functions and Accountabilities: 
Community Relations – 35%
<ul><li>Directly coordinates and facilitates specific community coalitions, including but not limited to Brockton &amp; Plymouth Community Health Network Areas.</li>
<li>Promotes strong relationships with both member and non-member community health and human service organizations through positive communication and attendance at meetings and events.</li>
<li>Liaison to Board Community Impact Committee, recruits and maintains Allocation Panelists, oversees RFP Process, including revising and collecting all forms and reports and managing online grant portal.&nbsp; Prepares spreadsheet with scores for Community Impact Committee and Board of Directors.&nbsp;</li>
<li>Revises, issues, collects, and recaps all Year End Success Reports.</li>
<li>Represents the United Way through membership and active involvement in community groups and organizations.</li>
<li>Assist with the development and implementation of a community needs assessment.</li>
<li>Provides support to United Way community partners.</li>
</ul>Publicity/Marketing – 35%
<ul><li>Regularly produce and distribute press releases to local press outlets, radio, and cable to publicize United Way community involvement.</li>
<li>Liaison to Board Marketing &amp; Communications Committee.</li>
<li>Maintains and updates United Way website and social media channels.</li>
<li>Assists with public forums and special events to promote United Way community engagement.</li>
<li>Designs, publishes, and distributes United Way e-newsletter.</li>
<li>Designs and publishes Annual Report.</li>
<li>Event coordination and support as part of United Way team, including, but not limited to, Annual Meetings, Kick Off/Day of Caring and other events.</li>
<li>Designs Pledge Forms and other United Way campaign materials.</li>
</ul>Volunteer Resource Development – 15%
<ul><li>Maintain volunteer database to engage volunteers in meaningful volunteer opportunities.</li>
<li>Provide ongoing training, support, and recognition of United Way of Greater Plymouth County volunteers.</li>
<li>Provides ongoing communication to agencies and volunteers and provides leadership and management of United Way Day of Caring and other volunteer events.</li>
<li>Provides overall supervision in conjunction with onsite work of volunteers at United Way.</li>
</ul>Reporting and Record Keeping – 15%
Responsible for keeping accurate and organized records of all community impact activities in the Andar system, annual reports for United Way Worldwide, including Database 2, annual budgeting, and annual audit reports.
Other Responsibilities.
Assists in the day-to-day operations as needed.
Competencies: 
<ul><li>Strategic Thought – develops and executes strategic initiatives related to community impact and marketing.</li>
<li>Leadership – effectively leads clearly defined marketing initiatives and creates a positive environment for volunteers, partners, and colleagues.</li>
<li>Build and Maintain Community Relationships – creates meaningful relationships with community partners, UW Team, board, and volunteers to increase awareness of the local UW message.</li>
<li>Results Driven – demonstrates results by reporting and analyzing data from community partners.</li>
<li>Teamwork – works collaboratively with team members to create a positive and engaging work environment.</li>
<li>Technical – Able to create documents using Microsoft software, especially PowerPoint and Excel plus demonstrated strength with social media channels.</li>
</ul>Requirements:
Bachelor’s degree in marketing/communications, public or human services and a minimum of three years working or volunteering in human services or a related field are required.
<ul><li>Excellent verbal and written communications skills, advanced interpersonal / relational skills, presentation skills, and computer skills.</li>
<li>Ability to multi-task.</li>
<li>Ability to adapt to change, ability to be flexible.</li>
<li>Experience with donor base software preferred.</li>
<li>Grant writing skills preferred.</li>
<li>Experience with Microsoft Word, Excel and Outlook required.</li>
<li>Experience with publishing, design, and simple video creation using software such as the Adobe Creative Suite and Canva.</li>
<li>United Way experience preferred.</li>
<li>Local travel in UWGPC’s service area and occasional evening and weekend appointments.</li>
</ul>Physical Demands:
<ul><li>Able to lift up to 30 lbs.</li>
<li>Moving tables or chairs to set up for presentations or activities.</li>
<li>Carrying boxes of supplies or fliers for programs.</li>
</ul>Other Requirements:
<ul><li>Valid driver’s license.</li>
<li>Access to a vehicle.</li>
</ul>Accepting resumes and cover letters through 10/6/2023
Attention Dennis Carman, President &amp; CEO
Email - <a href="mailto:dcarman@uwgpc.org" target="_blank">dcarman@uwgpc.org</a>
Fax 508-584-0240
Mail 934 West Chestnut Street, Brockton, MA 02301

4 Full time Jobs in Massachusetts