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<h2>Position Summary&nbsp;</h2>The Vice President of Marketing and Communications is a critical role at United Way of Palm Beach County (UWPBC), overseeing the agency’s brand management and helping lead the strategic direction for the organization. Reporting to the President &amp; CEO, this individual is responsible for the development and execution of the overall communication and marketing strategy for UWPBC and works collaboratively across departments regarding programs the organization supports. The Vice President is accountable for positioning UWPBC as a proactive catalyst for community change and for directing the development of all external communications tailored to a variety of target audiences including current and prospective donors, community and business leaders, elected officials, media and more.<h2>Essential Duties and Responsibilities</h2>The essential functions include, but are not limited to the following:<ul><li>Lead brand experience and engagement personnel through marketing and communications alongside donor, volunteer, and community engagement in their effort to promote and support the UWPBC brand</li><li>Lead strategies for external communications, media, social media, advertising, and branded appearances to include audiences in different communication channels</li><li>Oversee volunteer strategies to grow community and corporate volunteer engagement with UWPBC to create a positive experience through service to the community with intentionality to increase organizational support</li><li>Proactively and reactively seek media coverage opportunities in ways that advance the organization’s strategic goals and meet the brand within the community</li><li>Assist in creating new revenue streams for UWPBC through creative cross promotions, sponsorships and community partnerships</li><li>Contribute to the development of new corporate campaigns and partnerships</li><li>Grow the community engagement strategy through United Way events, volunteer projects, and external community events&nbsp;</li><li>Grow involvement and enhance the customer and donor journey through intentional engagement (e.g., smaller events, tailored communications, inspired advocacy, top of mind branding)</li><li>Represent UWPBC in the media and before a variety of community groups to increase brand awareness and share the organization’s impact and community support&nbsp;</li><li>Utilize communication strategies to make UWPBC’s mission a cause people can identify with and take action to support, achieving an emotional connection with target audiences through marketing materials, events, and other communication vehicles</li><li>Develop strategies for a tailored donor experience including using appropriate tools (e.g., website, CRM, etc.)</li><li>Evaluate data insights across all channels to ensure strategic goals for marketing and communication are achieved</li><li>Participate on relevant community task forces, commissions, and committees</li><li>Assist with the organization’s disaster response efforts</li><li>Lead the Marketing Team to develop and execute effective strategies across multiple communication channels, including implementation of a marketing plan</li><li>Assist, as assigned by management, with the organization’s disaster response efforts</li><li>Perform other duties as opportunities are presented and/or assigned</li></ul><h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>Ability to build consensus and facilitate collaboration and productive relationships with diverse individuals, groups, organizations, and community</li><li>Flexibility and ability to work on multiple high priority projects</li><li>Ability to analyze work plans strengths/weaknesses and develop innovative strategies to maximize results</li><li>Must be flexible with changes, able to work independently, and have strong problem-solving skills</li><li>Strong organizational, time management, interpersonal, and communication skills</li><li>Demonstrated excellent verbal and written communication skills</li><li>Ability to successfully collaborate across departments and lead teams</li><li>Demonstrated outstanding interpersonal, meeting facilitation, and organizational skills</li><li>Proven ability to effectively evaluate, analyze and interpret data and information to advance and align strategies</li></ul><h2>Education/Experience</h2><ul><li>Bachelor’s degree in related field is required</li><li>10+ years of marketing, public relations, or community relations experience preferred</li><li>Experience working in a team environment, facilitating groups, and working with leadership volunteers&nbsp;</li><li>Hands-on expertise in marketing databases &amp; CRM tools</li><li>Proficiency in Microsoft Office products including Word, Excel, Publisher, and PowerPoint</li></ul>

United Way of Palm Beach County

Vice President of Marketing and Communications

<h2>Position Summary&nbsp;</h2>The Accounting Clerk (Specialist) provides financial and administrative support including processing and reconciliation of cash receipts between systems, preparation of journal entries, updating supporting schedules relating to grants, programs, or other donor related activity.&nbsp;<h2>Essential Duties and Responsibilities</h2>The essential functions include, but are not limited to the following:<h2>Responsibilities</h2><ul><li>Import cash receipt transactions weekly into the accounting system from the donor database.</li><li>Reconcile cash receipts financial information between the accounting system, donor database, and the operating bank account.</li><li>Assist in the preparation of the monthly bank account reconciliations.</li><li>Prepare adjusting journal entries as directed.</li><li>Prepare a variety of complex and recurring accounting-related reports, summaries, and reconciliations.</li><li>Assist and backup the Accounts Payable process.&nbsp;</li><li>Maintain Vendor records.</li><li>Assist in the preparation of schedules to support grants, programs, and other donor related activity.</li><li>Assist in the reconciliation and maintenance of schedules for various general ledger accounts.</li><li>Assist with fixed asset inventory and recordkeeping.</li><li>Assist and backup the deposit and petty cash processes.</li><li>Assist with Annual Budget and Annual Audit and other projects within the department.</li><li>Maintain compliance with accounting standards, government regulations, and tax laws.</li><li>Assist, as assigned by management, with the organization’s disaster response efforts.</li><li>Perform other duties as assigned.</li></ul><h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>Associate’s or Bachelor’s degree in Accounting, Finance, Business, or related field preferred</li><li>2+ years progressive accounting/bookkeeping experience in public accounting or similar work environment</li><li>Knowledge of not-for-profit accounting MIP software preferred</li><li>Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with accounting software and general ledgers</li><li>Strong organization, oral and written communication skills</li><li>Ability to work independently and manage multiple projects and deadlines</li><li>Ability to promote excellent performance in self and others</li><li>Ability to solve problems independently, effectively, and creatively</li><li>Demonstrated attention to details and ability to work in a fast paced environment</li><li>Ability to conduct research, study and synthesize data, and establish priorities</li><li>Flexibility and ability to work on multiple high-priority projects</li><li>Demonstrated outstanding accounting skills</li></ul><h2>Physical Demands and Work Environment&nbsp;</h2>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.&nbsp;While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.<h2>Note</h2>This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Accounting Clerk

<h2>Position Summary&nbsp;</h2>The Resource Development Manager reports to the Senior Vice President of Resource Development and will play a critical role in the management of United Way of Palm Beach County’s corporate workplace fundraising campaigns.&nbsp; This position will oversee a defined portfolio of corporate relationships to support the total annual workplace revenue goals. Workplace revenue is comprised of employee giving campaigns, workplace-led special events, and corporate gifts. The Resource Development Manager is expected to develop, cultivate, and manage new and existing corporate relationships as part of the overall fundraising strategy.&nbsp;The ideal candidate thrives in a forward-facing role, building relationships and providing excellent customer service.&nbsp;This position will work cross-functionally with internal stakeholders as well as work externally with a defined segment of corporate industries to aid in their corporate social responsibility initiatives. This position serves as a key participant of the Campaign Cabinet to support new business and re-engagement business strategies.&nbsp;The Resource Development Manager is essential to the success of United Way of Palm Beach County’s financial commitment to the community to strategically address the most critical needs and create systemic change through helping youth succeed, stabilizing families, and empowering healthy lives.<h2>Essential Duties and Responsibilities</h2>The essential functions include, but are not limited to the following:<ul><li>Manage large portfolio of assigned corporate accounts to aid in the planning and execution of corporate “workplace” giving initiatives</li><li>Increase investment in United Way by expanding and diversifying resource development efforts in workplace campaigns with the support of the Campaign Cabinet</li><li>Make presentations and represent United Way of Palm Beach County in the community at local events and workplace campaign kick-offs&nbsp;</li><li>Ensure that accurate, up-to-date information is maintained in the database for assigned portfolio of accounts</li><li>Work in collaboration with full development team to ensure corporate partners are educated and aware of all affinity group engagement opportunities for their employees</li><li>Ability to build consensus and facilitate collaboration and productive relationships with diverse individuals, groups, organizations, and community</li><li>Work closely in partnership with finance and pledge processing for the pledge reconciliation process to help ensure UW is in receipt of full giving amounts</li><li>Manage and monitor progress and results for all assigned accounts</li><li>Work in partnership with assigned temporary campaign staff by participating in the training, support, motivation, problem solving and assessment of assigned accounts</li><li>Collaborate with marketing to develop content for fundraising needs including year-round menu of giving opportunities and other seasonal corporate engagement materials</li><li>Represent UWPBC at public speaking engagements with local businesses and events&nbsp;</li><li>Assist, as assigned by management, with the organization’s disaster response efforts</li><li>Perform other duties as assigned by Director of Resource Development</li></ul><h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>Bachelor’s degree with 1-3 years of experience in the field of sales and/or fundraising, or a minimum of 4 years’ experience in fundraising.&nbsp;</li><li>Must have strong writing skills and be proficient in Word, Excel, and database management</li><li>Ability to manage multiple demands; results oriented and ability to work quickly and accurately&nbsp;</li><li>Experience in working with Boards and volunteers a plus; extremely tactful and diplomatic in dealing with confidential concerns</li><li>Ability to solve problems independently, effectively, and creatively</li><li>Works well with people and engenders trust and confidence from fellow staff and volunteers</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Understanding of and commitment to CRM (customer relationship management)</li></ul>

Resource Development Manager

General Description: Responsible for the overall support to the marketing department’s initiatives with the planning, executing and tracking of marketing and communication pieces such as email, event, social media, online donation campaigns or content marketing.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Assist with developing and managing blog content, video content and social media marketing&nbsp;</li><li>Responsible for photographing and shooting video for all United Way of Broward County fundraising events, volunteer events and special programs to communicate to the community.&nbsp;</li><li>Maintain United Way of Broward County’s website for content refreshes including: updating the events calendar, blog and interior pages to assist with search engine optimization.&nbsp;</li><li>Will work on marketing materials (digital and print) and marketing opportunities to support promotion of United Way of Broward County initiatives</li></ol>Other Job Duties:<ul><li>Content creation for social media platforms including, but not limited to: Facebook, Instagram, LinkedIn, Twitter</li><li>Create and develops a marketing plan, timetable and performance expectations to meet established goals</li><li>Monitor marketing efforts on our social media channels, website and email distributions, creates and prepares weekly/monthly metric reports, analyzes and interprets data&nbsp;</li><li>Create and implement email marketing campaigns (concept, template creation, content, distribution)</li><li>Proficient in digital/website platforms including, but not limited to; Hootsuite, Canva, ConstantContact, Trusted Partner or similar digital marketing software tools</li><li>Takes responsibility for other assignments as they arise in the development of marketing activities&nbsp;</li><li>Manage sensitive issues and crisis communications&nbsp;</li><li>Assist the Manager of PR/Marketing and the VP of Marketing and Communications in execution of marketing program strategies with the Board of Directors, volunteer committees, United Way of Broward County divisions and outside organizations</li><li>Coordinates planning and requests from other divisions that relate to special events, as appropriate&nbsp;</li><li>Create/seek creative opportunities to extend United Way of Broward County’s message and mission to corporations in conjunction with the development staff&nbsp;</li><li>Ensures effective and timely marketing and communications support to United Way of Broward County staff&nbsp;</li><li>Ensures communication efforts adhere to budget and brand guidelines&nbsp;</li><li>Assists in planning/implementing projects, seeing that they are brought to fruition within the allocated timeframe and budget&nbsp;</li><li>Writes and edits copy for various applications (print, presentations, ads, social media content, talking points, etc.)&nbsp;</li><li>Assures work is performed within established policies and procedures</li><li>Works in a team environment and will have close inter-department relations with multi-department managers, developing, planning and implementing events to enhance United Way of Broward County’s image</li><li>Attends United Way functions&nbsp; some which may be after hours&nbsp;</li><li>Responsible for video production requests – event videos, social media interviews/videos, etc.</li><li>Self-starter who is detailed oriented and has the ability to work in a fast paced environment while meeting all deadlines</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization’s crisis plan and response efforts&nbsp;</li></ul>Supervises:&nbsp;This position has no supervisory responsibilitiesEducation &amp; Experience:&nbsp;<ul><li>Bachelor’s Degree or equivalent, including two to three years’ experience in marketing, communications or advertising</li><li>Experience with video and photography</li><li>Superior writing skills&nbsp;</li><li>Experience and knowledge of social media posting calendar software&nbsp;</li><li>Graphic design skills a plus&nbsp;</li><li>Ability to plan and manage own work flow, priorities and results accomplishment</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Marketing Coordinator

General Description:&nbsp;The Campaign Associate will support the planning, organizing, implementation and successful completion of all campaigns within an assigned group of accounts in the workplace development department.&nbsp; &nbsp;They assist United Way staff in the development and implementation of workplace campaigns.&nbsp; Campaign Associates lend their expertise and energy to help United Way expand their efforts, reach new markets and broaden the base of community giving.&nbsp;&nbsp;Season estimation: August 2024 through November 2024.&nbsp;Duties and ResponsibilitiesAccount Management<ul><li>Meets with (Employee Campaign Managers) (ECMs) and campaign committees to plan, organize and schedule employee campaign, maintaining continuous contact to provide support for leadership, providing guidance and direction</li><li>Validates account information for each campaign/prospect and collects payments and pledges during and after campaign.</li><li>Makes calls as required for initial contact of individuals/groups/organizations for campaign solicitation.</li><li>Emphasizes the use of model best practice employee campaign fundraising techniques and suggests improvements and strategies to meet fundraising goals</li><li>Facilitates delivery of campaign materials and arranges for speakers, videos, agency tours, etc. to demonstrate United Way’s mission and work.</li><li>Attends Campaigns and presents UWBC’s message and mission at employee group meetings.</li><li>Ensures campaigns stay on track and ECMs report results according to prescribed timetable.</li><li>Updates prospect and account contact information in database for the Development team.</li></ul>Administrative Tasks<ul><li>Writes all appropriate correspondence.</li><li>Completes the required campaign tracking documents and evaluation forms.</li><li>Verifies, updates and maintains account information for each assigned account in Andar (CRM platform).</li><li>Research businesses, prospects, and lapsed accounts as needed by Development team.</li><li>Documents all conversations, contacts, and/or activities in individual and corporate accounts.&nbsp;</li><li>Makes phone calls as needed to confirm/update data including campaign dates, thank donors, invite donors to&nbsp;upcoming events, etc</li><li>Organizes and manages campaign supply inventory (brochures, posters, etc.).</li></ul>Experience and Requirements:&nbsp;<ul><li>Associates degree, or four years related experience and/or training; or equivalent combination of education and experience in progressively more responsible job-related positions, preferably in fundraising and sales.</li><li>Sales, customer service or account management experience preferred, but not required.&nbsp; Success is measured in part by attainment of a dollar goal.</li><li>The individual must be able to work a flexible schedule, have basic business knowledge, and be able to professionally represent oneself as well as represent United Way of Broward County in a positive manner.&nbsp;</li><li>Must be a team player, organized, detail-oriented and able to follow through on multiple projects simultaneously.</li><li>Must be willing to attend internal and external events outside of the work schedule.</li><li>Will be required to drive to various accounts in Broward County MUST have reliable transportation.</li><li>Skills in verbal communication required, including clear presentation of information and ability to influence others.&nbsp;</li><li>Must be able to communicate with individuals at all levels of an organization.&nbsp;</li><li>Must be able to use basic computer programs, such as Word and Excel.&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Campaign Associate (Seasonal/Temporary Assignment)

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: In collaboration with the Major Gifts team, the Major Gifts Officer (MGO) will be responsible for helping United Way of Broward County (UWBC) reach its fundraising goals by identifying, cultivating, soliciting, and stewarding major gifts. MGO will work closely with the Director, Major Gifts (DMG) to cultivate donors and prospects within the Major Gifts revenue streams: transformational giving, major gifts of $10k plus, planned giving, foundations, and capital campaign.&nbsp; In addition, the MGO will develop strong Donor Relations through individual and collective outreach, communication, and events to ensure retention and promote increased giving.&nbsp; Responsibilities will also include supporting the coordination and leadership of the Major Gift and Legacy committees.&nbsp; A portfolio of major gift donors and prospects must be individually maintained.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Implement overall Major Gifts strategy developed by DMG.</li><li>Identify, engage and re-engage donors, particularly those emerging as the next generation of potential philanthropic leaders.</li><li>Conduct individually tailored, one-on-one cultivation and solicitation meetings and work with appropriate volunteers to strategize and manage their cultivation and solicitation of targeted donors.</li><li>Identify and solicit new major gifts.&nbsp;</li><li>Connect United Way Staff and Board of Directors to new and/or prospective Tocqueville Society members.</li><li>Cultivate, steward and build trusted relationships with a portfolio of major donors and prospective major donors and legacy giving prospects to generate new and increased giving.</li><li>Effectively develop, organize, manage, support and motivate a volunteer team to aid in the identification, cultivation and solicitation of high capacity donors and prospective donors.</li><li>Partner with Major Gift and Development colleagues, for identification of prospects</li><li>Develop meaningful ways to engage major gift donors and prospects throughout the year including personal visits, executing unique events and volunteer opportunities to connect our members to the work United Way is doing in Broward County.</li><li>Create and implement a stewardship and recognition plan, including thanking donors, events and leadership registry.</li></ul>Other Job Duties:&nbsp;<ul><li>Maintains confidentiality of all materials, and uses judgment and tact in dealing with internal and external inquiries.</li><li>Understand the United Way of Broward concept, mission, purpose, philosophy and background to handle routine calls from public in an effective and diplomatic way.</li><li>Develops and maintains good working relationships with staff, board members, major donors, volunteers, agency representatives, and guests of the DMG.</li><li>Plans and prioritizes work to meet scheduled deadlines; adjusts personal schedule to assure completion of tasks, assignments, etc.</li><li>Works only under general supervision; uses discretion and judgment in the performance of daily duties.</li><li>Exhibits leadership and initiative in work habits and adhering to UWBC policies.</li><li>Performs other duties and assumes other responsibilities as assigned by the DMG.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree required (advanced degree or advanced certification such as CFRE preferred)</li><li>3-5 years of experience in development, advancement, or fundraising, with demonstrated success in nonprofit.&nbsp;</li><li>Ability to set goals strategically and oversee execution.</li><li>High level of discretion and ethical approach to fundraising.</li><li>Proven ability to interact and influence philanthropic leaders.</li><li>Experience motivating and managing high-profile volunteer leadership and senior executives.</li><li>Ability to work cross-functionally with various internal and external constituents.</li><li>Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.</li><li>Excellent written and verbal communication and presentation skills.</li><li>Proficiency in database management, Microsoft Office Suite, and other computer skills, as required.</li></ul>Supervise:&nbsp;Temporary staff;VolunteersCore Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer, and occasionally driving the United Way vehicle.&nbsp; Demands also involve protracted concentration.&nbsp; &nbsp;

Major Gifts Officer

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: The Development Officer (DO) is charged with implementing strategies within an assigned book of business, with a focus on growing revenue for UWBC’s community impact agenda.&nbsp; The position will strategize, create and implement year-round engagement plans that lead to effective and successful revenue generation to fuel our work.&nbsp;Also, the DO will identify, recruit and develop prospects for new business development on a year-round basis. New business may include new workplace campaigns, new corporate gifts, new sponsorships, grants and new gifts in kind for UWBC.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Serve as the lead United Way staff for a portfolio of select companies and organizations.</li><li>Collaboratively plan and execute their annual workplace campaigns to achieve revenue goals.&nbsp; The goals will be centered around the annual campaign, special initiative fundraising, sponsorship fundraising, grant funding and response to custom giving interests that align with UWBC’s mission.</li><li>Maintain current understanding of UWBC Community Impact work and be able to articulate to donors and the Broward community.&nbsp; Participate in internal and external committees to gain and keep current such understanding.</li><li>Develop individualized campaign objectives and key messages for accounts (liaison with other staff/dept’s as appropriate).&nbsp;</li><li>Work cross departmentally to coordinate year round donor/volunteer engagement opportunities connected to our community impact agenda to enhance fundraising campaigns.</li><li>Research, write and support grant applications as appropriate.</li><li>Work with staff members responsible for financial reports, pledge processing and data entry to ensure account data is accurate and information is collected, recorded and distributed accurately and timely.</li><li>Attend and assist with United Way events for fundraising and awareness including planning, implementation and evaluation particularly as they relate to campaign and outreach to new donors.</li><li>Work with Major Gifts team to identify and create pipeline of donors with growth potential.</li><li>Maintain current and accurate information in Andar database and CRM tools on all prospects and assigned accounts.</li><li>Performance evaluation to include feedback from direct constituents, both internal and external</li></ul>Required Skills:<ul><li>Experience in developing strategic plans for year-round corporate engagement.</li><li>Ability to work independently, making appropriate decisions with direction as needed.</li><li>Ability to manage relationships with constituents, both on a one on one and/or group basis.</li><li>Strong written and oral presentation skills.</li><li>Ability to work cross-functionally with Marketing, Finance, Major Gifts, and Community Impact to achieve position objectives and increase revenue.</li><li>Ability to organize, prioritize and meet deadlines.</li><li>Knowledge of business and social community.</li><li>Ability to work outside of standard office hours.</li><li>Experience with donor relations database and CRM systems.</li><li>Ability to analyze financial data to determine workplace strengths/weaknesses and develop innovative strategies to maximize results.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.&nbsp;</li></ul>Supervises:&nbsp;Campaign Associates, volunteers and interns.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree and/or at least 3 years’ experience in fund raising, sales or relationship building.</li><li>Focused sales/marketing experience with applied emphasis on customer relationship management.</li><li>Experience working with volunteers.</li><li>Experience working with or knowledge of United Way operations desirable.</li><li>Computer proficiency required in customer relationship management systems and Microsoft Office software programs.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders&nbsp;</li><li>Excellent organizational, verbal and written communication skills.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>

Development Officer

United Way of Broward County fights for the Education, Health and Financial Prosperity of every person in our community.General Description:&nbsp;Responsible for developing and promoting United Way and its work to Broward County through media relationships, preparing announcements, newsletters, e-blasts, press releases, speeches, Op-ed and other written materials.&nbsp;Role focuses on generating favorable publicity with a major emphasis on expanding the public knowledge of UWBC.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Responsible for the overall supervision, training, and oversight of direct report(s).</li><li>Identifies plans, organizes, promotes and executes a year round public relations strategy, developing and maintaining media relationships and identifying new opportunities for public relations activities to enhance UWBC standing in the community.</li><li>Prepares internal and external communications, assuring accuracy and timeliness of communications such as; op-eds, press releases, speaking points, campaign materials, speeches, electronic newsletters, presentations, targeted brochures, flyers and invitations.</li><li>Responsible for photographing and shooting video for all UWBC fundraising events, volunteer events and special programs to communicate to the community.</li><li>Works on marketing materials and marking opportunities to help promote United Way.</li></ol>Other Job Duties:&nbsp;<ul><li>Coach, support, and evaluate team member performance, taking corrective action if needed.</li><li>Create and develops a PR work plan, timetable and performance expectations to meet established goals.</li><li>Takes lead in social media (Twitter, Facebook, LinkedIn, text to give as well as online donations).</li><li>Creates, monitors, and manages budgets for public relations activities.</li><li>Writes collateral material and assures publication and distribution according to special event timelines.</li><li>Represents UWBC and cultivates relationships with media contacts and sponsors, assuring proper follow up and follow through to assure excellent customer relations.</li><li>Must meet deadlines.</li><li>Achieves the Marketing and Communication Division goals for public relations.</li><li>Monitors public relations efforts, creates and prepares reports, analyzes and interprets data, and suggests strategy changes.</li><li>Takes responsibility for other assignments as they arise in the development of public relations activities.</li><li>Assists with development of communications plans by audience, product and channel.</li><li>Manages sensitive issues and crisis communications</li><li>Serve as a resource with Media Architect regarding updating the Website and assist with the sites re-design.</li><li>Assists the VP of Marketing and Communications in execution of marketing program strategies with the Board of Directors, volunteer committees, UWBC Divisions and outside organizations.</li><li>Coordinates planning and requests from other divisions that relate to special events, as appropriate.</li><li>Creates/seeks opportunities to extend the UWBC message to corporations (e.g., flyers, banners, billboards, etc.) in conjunction with campaign staff and the Marketing and Communications Division.</li><li>Responsible for the coordination of the organization’s photography needs and accompanies photographer with shot list, direction and retrieves name information at events.</li><li>Responsible for video production requests – event videos, campaign video, etc</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Ensures effective and timely marketing and communications support to UWBC staff.</li><li>Ensures communication efforts adhere to budget and brand guidelines.&nbsp;</li><li>Ensure projects for review, proofreading and approvals meet deadlines.</li><li>Assists in planning/implementing market research projects, and facilitates use in strategic development.</li><li>Assists in training staff on United Way’s brand and key messages.</li><li>Writes and edits copy for various applications (print, presentations, ads, press releases).</li><li>Assures work is performed within established policies and procedures.</li><li>Works in a team environment and will have close inter-departmental relationships with multi-department managers, developing, planning and implementing events to enhance the UWBC image.&nbsp;</li><li>Assists with the Annual Report and the Annual Community Impact Report</li><li>Formulates, writes, prepares, and publishes quarterly newsletter</li><li>Maintains accurate media list, including print, radio, television, and company newsletters.</li><li>Attends United Way functions some which may be after hours.</li></ul>Supervises:&nbsp;This position has no supervisory responsibilitiesEducation &amp; Experience:&nbsp;<ul><li>Bachelor's Degree or equivalent, including three years experience in public relations, advertising, communications, or marketing.&nbsp;</li><li>Prior supervision experience required.</li><li>Experience with video and photography.&nbsp;</li><li>Experience working with or knowledge of United Way operations desirable.&nbsp;</li><li>Superior writing skills.&nbsp;</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Manager, Marketing and Public Relations

United Way of Broward County fights for the health, education and financial&nbsp;prosperity of every person in our community.
General Description: Under general supervision, the Case Manager provides case management along with service and resource coordination in a human services environment, particularly with veterans and military families as well as those with low income and homelessness related conditions.
Primary Job Responsibilities &amp; Duties: 
<ol><li>Performs needs and comprehensive assessments focused on multiple life domains; develops and updates individualized service plans in partnership with clients and their families to address their needs and facilitate referral to appropriate treatment or service providers or facilities</li>
<li>Facilitates/coordinates service, support, resource acquisition to assist client households in meeting their needs</li>
<li>Conducts activities and monitors the service environment in a manner to maximize clients ability to achieve service plan goals, develop life skills, and/or sustain success and wellness</li>
<li>Promotes resolution to client challenges, fostering client empowerment, self-sufficiency, and resilience</li>
<li>Conduct comprehensive, client-centered social work activities, to include consistent case file documentation and management in accordance with best practices and Council on Accreditation (COA) accreditation standards</li>
</ol>Other Job Duties: 
<ul><li>Supports the triage and intake of clients into the appropriate level of intervention and care</li>
<li>Advocates on behalf of clients and families for services, supports and other related resources that address their basic needs and well-being</li>
<li>Conducts community and home visits (if needed) related to client needs</li>
<li>Provides follow-up and monitors service delivery and care environments</li>
<li>Stay abreast of community resources and procedures for referring clients to appropriate resources</li>
<li>Facilitates case consultation for client situations</li>
<li>Provides crisis prevention, intervention, and supportive counseling, as needed</li>
<li>Tracks client status through resolution</li>
<li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li>
<li>Collects, tracks and reports case data in systems utilized by United Way</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts</li>
</ul>Supervises: This position has no supervisory responsibilities.
Education &amp; Experience: 
<ul><li>Master’s degree required with major course work in social work, psychology, or other closely related field.</li>
<li>At least two (2) years of experience in social case work, counseling, eligibility determination, social service, or community resource referral or closely related work.</li>
<li>Veteran status* with equivalent service experience and/or certifications required.</li>
<li>Ability to communicate effectively with a diverse audience</li>
<li>Experience working with low income and homeless population preferred.&nbsp;</li>
<li>Experience working with veterans, service members, and families of veterans and service members strongly preferred.</li>
<li>Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.</li>
<li>Proficient with Microsoft Office Suite</li>
</ul>*Veteran status is for the purposes of this position defined as two (2) or more years of active duty and a service discharge with an Honorable or General qualification.&nbsp; 
Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Case Manager - MISSION UNITED

Department:&nbsp; &nbsp;Community Impact&nbsp;&nbsp;&nbsp;Reports to:&nbsp;&nbsp;&nbsp;&nbsp; Senior Director, MISSION UNITEDStatus:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt, Full-TimeGeneral Description: The Data and Systems Analyst is a critical member of the MISSION UNITED team at United Way of Broward County (UWBC) who engages in proactive problem-solving and critical thinking/analysis related to all veteran services. This position provides systems support for all data systems utilized by UWBC MISSION UNITED, including but not limited to the Services and Activities Management Information System (SAMIS), The Homeless Management Information System (HMIS), and data focused on UWBC functional zero initiative for veteran homelessness.&nbsp;Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Collaboratively develops quality assurance, performance review, program monitoring and reporting tools in specified program areas for the collection of system, strategy, program, and participant-level data, and for use in assessing provider contract and overall initiative performance.</li><li>Regularly appraises program performance statistics and data analyses in all impact areas, at both the individual contract and cross-program levels, including analysis and synthesis of results and quarterly report summaries to the appropriate directors.&nbsp;</li><li>Provides training and technical assistance to funded agencies, other UWBC staff, and community members to build capacity for continuous self-assessment (e.g., results-based accountability, data collection and reporting, interpretation and utilization of evaluation results, continuous quality improvement) in alignment with Council on Accreditation (COA) and Veteran Administration (VA) requirements.&nbsp;</li><li>Supports comprehensive technical and administrative guidance of all systems for staff, service providers, and community stakeholders. This includes support related to both back and front-end administrative functions and application operating policies and procedures.</li><li>Responsible for managing upgrades to ensure systems remain current as well as testing new application software to ensure it will function as designed. &nbsp;</li><li>Responsible for updating and ensuring that the Data Quality Plan is implemented.</li><li>Creates dashboards, scorecards, and other data presentation documents for internal and external business needs.&nbsp;</li></ol>Other Job Duties:<ul><li>Manage the data sharing/CHO agreement with Broward County Government for HMIS access, security, project management, and updates.</li><li>Contributes to cross-organization coordination and communication by disseminating data-specific information and updates.</li><li>Conducts weekly, monthly, and quarterly data audits as needed to ensure data integrity and compliance.</li><li>Ensures data accuracy, proofing information, correcting errors as needed to assure valid and accurate reports.</li><li>Conducts troubleshooting with management and staff as opportunities for improvement and/or as problems arise to promote consistency of system use and reporting.</li><li>Respond accurately and timely to all data and system inquiries.</li><li>Adhere to all policies and procedures of United Way of Broward County.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Contributes to various reports and presentations that communicate results from MISSION UNITED to a variety of audiences/stakeholder groups by summarizing data and findings through written reports and verbal presentations.&nbsp;</li><li>Actively participates in team meetings and discussions related to program reviews, performance, monitoring, and planned courses of action.</li><li>As needed, participates on committees and groups that involve data projects, and in local, state, and national efforts.</li></ul>Supervises: Technology focused volunteers and student interns.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree in computer science, Management and Information Systems, or related field required. Masters preferred. Certification in data analysis preferred. Experience in Human Services and/or Public Administration preferred.</li><li>At least three (3) years of directly related experience in conducting system administration.</li><li>Strong analytical/critical thinking skills and content area knowledge and expertise related to core impact areas of the United Way and program evaluation/performance measurement.</li><li>Solid proficiency in the use of all office software applications (including Word, Excel, PowerPoint, etc.).&nbsp;Proficiency in database and statistical programs, including SPSS, is a plus.</li><li>Demonstrated advanced knowledge, skills and experience in development and management of large, complex datasets, including quality assurance, data cleaning and analysis, etc.</li><li>Ability to gather and analyze available data/information and draw logical conclusions, and effectively communicate results verbally and in writing to audiences of various levels and backgrounds, including formal presentations as well as clearly written reports and documents.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds, and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer. Demands also involve protracted concentration.&nbsp;.Acknowledgement:&nbsp;I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

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