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The Chief Advancement Officer (CAO) oversees the development, execution, communication, and strategic initiatives in philanthropy, communications, marketing, volunteer engagement, and mobilization. By driving innovative thinking and data-driven strategies, the CAO will position Trident United Way (TUW) to be seen as a visionary market leader by the community, donors, and other philanthropic organizations. The CAO will also ensure that all fundraising efforts support the TUW community impact model and revenue goals. Such model components include workplace development, individual and major gifts, planned giving, Affinity Groups, Volunteer Engagement and revenue-producing events. POSITION SUMMARY AREAS OF RESPONSIBILITY Organizational Leadership Participate as a member of the Executive Team providing a united, visible, and strong leadership presence across the organization and throughout the community served.  Partner with the CEO, Resource Development, and Communications Teams to develop and implement intentional, strategic, and comprehensive long and short-range plans focused on revenue generation, community mobilization, and donor engagement.  Provide excellent staff leadership and team supervision while promoting cross-functional collaboration.  Establish and implement the infrastructure needed to align all needed resources, volunteer partnerships, and revenue ensuring all efforts support the TUW community impact model.  Planned giving, coordinate grants, and work with the team to build annual plans that support overall revenue goals. Strategic Communications &amp; MarketingOversee the integration of data and strategic communications so philanthropy, impact, and volunteer interactions are coordinated and optimized. Initiate a cross-functional communication strategy that helps to mobilize and grow targeted external relationships. Coordinate internal efforts so that all revenue-generating initiatives build visibility and awareness while enhancing organizational performance. Analyze and segment audiences in order to apply targeted outreach and messaging for prospecting, mobilization, and engagement. Improve the donor experience by integrating and adapting technological platforms (MarketSmart, ANDAR, etc) that help customize plans to ask, thank, and inform donors.  Community Mobilization Mobilize community partners including key business leaders, corporate partners, individuals, and other nonprofit agencies to promote the success and increased funding for United for ALICE and other mission programs. Provide leadership to optimize the volunteer experience and maximize opportunities for engagement and involvement.Fund Development &amp; ManagementDevelop a donor-centric approach that incorporates development best practices that provide an exceptional donor experience inspiring increased giving and long-term engagement. Evaluate donor experience in order to design, implement, and continuously improve a resource development model based on best practices. Create, oversee, and sustain organizational fundraising strategies and new initiatives. Develop cultivation strategies to deepen the relationship with existing donors, and increase retention, and average gift size. Increase innovative strategies surrounding workplace giving as well as new strategies that will increase followership and donor base. Ensure information on donor needs, interests, and expectations is captured in CRM and that the system is consistently used to provide a comprehensive view of existing and potential donors. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED Minimum of 5-10 years of progressive leadership experience within community impact and nonprofit organizations. Two (2) or more years of program evaluation experience, measuring outcomes and using data to improve program performance. Experience with high-level organizational strategic planning Technical grant-writing skills including formal reporting procedures. Experience leading and presenting issues around equity and disparate community needs. Expertise in managing high-performing professionals in a distributed workforce environment. Preferred experience with low- to moderate-income families and/or convening large-scale, collaborative networks. Technology acumen that enables innovation and emerging programmatic concepts. COMPENSATION The salary range for this position is $150,000.00 - $200,000.00

Trident United Way

Chief Advancement Officer

GENERAL JOB INFORMATION Title:  Communications Specialist Reports To (Title):  Director of Public Relations  Job Type:  Specialist Department:  Communications and Volunteer Engagement FLSA Classification:  Salaried, exempt/SOC Code 27-3099 Salary:  $60,000.00 to $65,000.00 JOB SUMMARY Trident United Way is seeking a talented, self-directed Communications Specialist to enhance the profile of our global and local brand through writing and storytelling. This position will track and measure public relations outcomes, manage all email newsletter content for the organization and associated initiatives, to show who we are as a brand and to amplify the work and outcomes of the organization. The Communications Specialist is responsible for communication efforts that inspire and motivate stakeholders to give, advocate and volunteer toward the achievement of Trident United Way’s mission, vision and goals. The primary areas of focus for the Communications Specialist are:<ol><li>Media Relations Support -- 20%</li><li>Newsletter Content -- 30%</li><li>Advancement Materials --20%</li><li>Impact Report Content and Production -- 20%</li><li>Miscellaneous duties including internal meetings -- 10%</li></ol> ESSENTIAL FUNCTIONS Essential Function 1: Media Relations Support Serves as the organizational lead for earned media tracking, measurement and reporting that highlights the partnerships, initiatives and work of Trident United Way. Collaboration with members of TUW communications staff will be deeply incorporated in successful fulfillment of this essential function. This is includes but is not limited to: 1) Tracking earned media pickups that result from Public Relations efforts for sharing with staff and the Board of Directors; 2) Curating links and screen shots of earned media pick-ups; 3) Curating, creating and sharing “News You Can Use” report containing topics related to TUW mission, nonprofit and business news; and 4) provide support to the Director of Public Relations as needed.  Essential Function 2: Newsletter Content  Served as the organization lead for the electronic newsletter(s) content curation and creations. Collaboration with Director of Public Relations and Digital Media &amp; Design Specialist are key to successful fulfillment of this essential function. This includes but is not limited to 1) develop content calendar and schedule for electronic newsletters; 2) using key engagement metrics to inform future content; 3) write, edit and proofread article content for organizational electronic newsletter(s); and 4) collaborate with other departments for content ideas. Essential Function 3: Advancement Materials  Serves as the organizational lead for written content for Advancement teams. This includes but is not limited to: 1) written content for solicitation phase of advancement – letters, pitch materials and scripts for fundraising presentations 2) written content for donor and grantor stewardship phase of advancement – letters, acknowledgments, scripts for thanking and stewardship activities; 3) written content for planning giving and endowment advancement work including Market Smart suite of materials;  Essential Function 4:  Impact Report Content and Production Coordinates all aspects of the writing, creation and production of TUW Impact Reports. This includes but is not limited to: 1) creating a vision for the report, a project plan and timelines for quarterly Impact Reports and Annual Report; 2) curating key metrics - outcomes, outputs and stories of impact in coordination with Community Impact, Data Analyst, Partners and Grantors; 3) serve as liaison with TUW Communications staff and outside freelancers as needed 4) incorporate input from key stakeholders into the content; and 5) coordinate with others to complete the digital publishing and printing of the reports for distribution. ADDITIONAL RESPONSIBILITIES  <ul><li>Ensure consistent use of approved brand identity guidelines throughout organization and monitor application fidelity.</li><li>Collaborate with other members of the Communications and Events staff, share resources and work product for coordinated messages.</li><li>Coordinate assignments and assist in managing skilled volunteers and interns.</li><li>Perform other activities as assigned by the Vice President of Communications &amp; Volunteer Engagement</li><li>Participates as a champion, project lead, and/or member of organizational development teams as required.</li><li>Complete Andar training as appropriate when offered.</li></ul> QUALIFICATIONS Education  <ul><li>Associate degree required with 5-7 years of experience focused on Communications, Journalism, Public Relations, Marketing preferred)</li></ul>OR<ul><li>Bachelor’s degree with 3 years of experience preferred (with focus on Communications, Journalism, Public Relations, Marketing preferred)</li></ul> Experience  <ul><li>Minimum of 3 years work experience in a similar role</li><li>3 years of project management experience preferred.</li><li>Proficiency with AP Style standards for media relations efforts.</li><li>Experience with writing for fundraising and stewardship – using best practice principles.</li><li>Proficiency with mass email marketing system such as Mailchimp or Constant Contact</li><li>Proficiency with Microsoft Office Suite required</li></ul> Skills  <ul><li>Ability to initiate action and work independently or as part of a team.</li><li>Superior writing, editing, verbal and interpersonal skills.</li><li>Strong project and time management skills with the ability to independently manage several responsibilities simultaneously.</li><li>An upbeat, energetic attitude that fosters positive relationships with partners and colleagues.</li><li>A willingness to acquire new skills.</li><li>Strong critical thinking, decision making and problem-solving skills.</li><li>Have a positive attitude and enjoy the position</li></ul> PHYSICAL DEMANDS OF JOB  <ul><li>Exertion of up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects, within the office setting and relating to the position.</li><li>Must frequently use typical office equipment (telephone, multifunctional devices, postage meter, etc.)</li><li>Most of time spent sitting at desk.</li><li>Communicates with constituents, staff, volunteers, board members and/or partners by phone and in person.</li><li>Upon request and as necessary to fulfill job functions, may have to be mobile within the office and or travel to offsite locations</li></ul> WORK ENVIRONMENT  <ul><li>This is a hybrid position. Primarily works in a climate-controlled office-based setting. The opportunity to work remotely two days a week is available.</li></ul> Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Duties, responsibilities and activities may change at any time with or without notice.

Communications Specialist

GENERAL JOB INFORMATION Title:  Digital Media and Design Specialist Reports To (Title):  Director of Digital Communications Job Type:  Specialist Department:  Communications and Volunteer Engagement FLSA Classification:  Salaried, exempt/SOC Code 27-3099 Salary:  $55,000.00 to $65,000.00 JOB SUMMARY Trident United Way is seeking a talented, self-directed Digital Media and Design Specialist to super-charge graphic design representation of our global and local brand, digital presence, website and email marketing communications efforts. This position will manage 2 websites for the organization, format graphics for various applications and platforms, to show who we are as a brand and to amplify the work and outcomes of the organization. The Digital Media &amp; Design Specialist is responsible for communication efforts that inspire and motivate stakeholders to give, advocate and volunteer toward the achievement of Trident United Way’s mission, vision and goals. The primary areas of focus for the Digital Media &amp; Design Specialist are:<ol><li>Project Management -- 20%</li><li>Graphics and Design -- 30%</li><li>Email Communications/System --20%</li><li>Website and online presence -- 20%</li><li>Miscellaneous duties including internal meetings -- 10%</li></ol> ESSENTIAL FUNCTIONS Essential Function 1: Project Management Serves as the organizational lead for Digital Media and Graphics work on behalf of Trident United Way and its associated initiatives. Collaboration with members of TUW staff, volunteers, community partners and other stakeholders will be deeply incorporated in successful fulfillment of this essential function. This includes but is not limited to: Creating project plans, setting the schedule including key milestones and deadlines, executing the project plan, monitoring project process, problem solving for any issues that arise, ensure stakeholder(s) input is incorporated and evaluation of project performance and outcomes. Essential Function 2: Graphics and Design Manages all communications project requests submitted that contain graphic design work, graphic creation and graphic editing while adhering to the United Way Worldwide Brand Standards and Guidelines. This includes but is not limited to: 1) ensuring project requests include enough detail and audience is clearly identified; 2) maintenance of the organizational Canva account filing system and other design asset management processes; and 3) serve as the liaison to outside graphic designer(s) and commercial printer vendor(s). Essential Function 3: Email Marketing Communications/System Serves as the organizational lead for the mass email tool managed and maintained by the communications department. This includes but is not limited to: 1) managing authorized users of mass email tool; 2) maintenance of contact lists and unsubscribe processes in the mass email software and ANDAR; 3) collaborate with Communications team creators/writers for written content in newsletters and other email types; 4) create/resize graphics for emails; and 5) coordinates schedule of email deployment with organizational priorities. Essential Function 4: Website and Online Presence Manages all aspects of website development and maintenance for tuw.org and healthytricounty.com as well as Google Business placements for TUW locations. This includes but is not limited to: 1) ensuring project requests for website updates include enough detail and audience is clearly identified; 2) maintenance and optimization of layout, navigation, graphics/photos and verbiage on the organizational websites including webforms; 3) creation of UTM codes for advertisements/QR code 4) tracking google analytics on websites for reporting, optimizing and action; and 5) serve as the liaison to website host/CMS provider. ADDITIONAL RESPONSIBILITIES  <ul><li>Ensure consistent use of approved brand identity guidelines throughout organization and monitor application fidelity.</li><li>Collaborate with other members of the Communications and Events staff, share resources and work product for coordinated messages.</li><li>Coordinate assignments and assist in managing skilled volunteers and interns.</li><li>Perform other activities as assigned by the Vice President of Communications &amp; Volunteer Engagement</li><li>Participates as a champion, project lead, and/or member of organizational development teams as required.</li><li>Complete Andar training as appropriate when offered.</li></ul> QUALIFICATIONS Education  <ul><li>Associate degree required with 5-7 years of experience focused on Communications, Graphic Design, Media Arts, Journalism, Public Relations, Marketing preferred)</li></ul>OR<ul><li>Bachelor’s degree with 3 years of experience preferred (with focus on Communications, Graphic Design, Media Arts, Journalism, Public Relations, Marketing preferred)</li></ul> Experience  <ul><li>Minimum of 3 years work experience in a similar role</li><li>3 years of project management experience preferred.</li><li>Proficiency with website content management system</li><li>Google Ad Words and Analytics Certified preferred.</li><li>Proficiency with mass email marketing system such as Mailchimp or Constant Contact</li><li>Experience with email list maintenance and CAN SPAM Compliance preferred.  Proficiency with Microsoft Office Suite required</li></ul> Skills  <ul><li>Ability to initiate action and work independently or as part of a team.</li><li>Superior writing, editing, verbal and interpersonal skills.</li><li>Outstanding graphic design skills</li><li>Strong project and time management skills with the ability to independently manage several responsibilities simultaneously.</li><li>An upbeat, energetic attitude that fosters positive relationships with partners and colleagues.</li><li>A willingness to acquire new skills.</li><li>Strong critical thinking, decision making and problem-solving skills.</li></ul> PHYSICAL DEMANDS OF JOB  <ul><li>Exertion of up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects, within the office setting and relating to the position.</li><li>Must frequently use typical office equipment (telephone, multifunctional devices, postage meter, etc.)</li><li>Most of time spent sitting at desk.</li><li>Communicates with constituents, staff, volunteers, board members and/or partners by phone and in person.</li><li>Upon request and as necessary to fulfill job functions, may have to be mobile within the office and or travel to offsite locations</li></ul> WORK ENVIRONMENT  <ul><li>This is a hybrid position. Primarily works in a climate-controlled office-based setting. The opportunity to work remotely two days a week is available.</li></ul> Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Duties, responsibilities and activities may change at any time with or without notice.

Digital Media & Design Specialist

JOB SUMMARY
This position is responsible for the development and management of a comprehensive, strategic, integrated effort to build the base of individual Palmetto Society donors ($1,000 and up) and Tocqueville donors ($10,000 and up) and increase their level of support through annual giving at Trident United Way (TUW).
ESSENTIAL FUNCTIONS
Essential Function 1:
Identify, cultivate and steward multi-year top tier donors ($10,000 and up) and engage donors in multi-year step-up programs,
Essential Function 2:
Identify, cultivate, solicit and steward leadership gift donors ($1,000 and up) to achieve the goal approved by the Board of Directors for outside the workplace campaigns.
Essential Function 3:
Support and staff a volunteer Palmetto Steering Committee to identify, cultivate and steward individuals in order to develop resources by filling the key positions of regional chairs, leadership-level giving chairs, and at-large steering committee members as identified in the Palmetto Society Business Plan.
Essential Function 4:
Provide strategy and guidance to the Events Coordinator to plan events designed to recruit, cultivate and/or steward leadership-level gift donors and/ qualified donor prospects through regional events as identified in the Advancement Plan.
Essential Function 5:
Work in collaboration with Corporate Advancement Officers to identify leadership donor prospects from the workplace campaigns and create and implement engagement strategy for reaching out to those donors.
ADDITIONAL RESPONSIBILITIES
<ul><li>Work with and effectively manage high level volunteers to engage prospects.</li>
<li>Input, track, and monitor donor touchpoints, gifts and accomplishments through Andar database and prepare required reports.</li>
<li>Collaborate with Communications and Advancement teams to develop fundraising materials and communications.</li>
<li>Bring donor thoughts and reaction back to the organization and provide constructive feedback to the Community Impact and Marketing departments.</li>
<li>Support interdepartmental team leaders with strategy and project management.</li>
<li>Support Vice President of Advancement with Workplace Campaign Meetings, as requested.</li>
<li>Participate in all TUW events and activities demonstrating the ability to be a good colleague, proactive collaborator and team builder.</li>
<li>Function as an integral member of the Advancement team assisting with planning, solicitation, implementation and evaluation.</li>
<li>Participates as a champion, project lead, and/or member of organizational development teams as required.</li>
<li>Work outside normal office hours when required to include evenings or weekends and additional hours during peak times.</li>
<li>Complete Andar training as appropriate when offered</li>
</ul>QUALIFICATIONS
Education
<ul><li>Bachelor’s Degree</li>
<li>MarketSmart experience</li>
</ul>Experience
<ul><li>5 years of previous fund raising experience, or 7-10 years of related experience (business or sales)</li>
</ul>Skills
<ul><li>Proven track record of soliciting and securing major gifts</li>
<li>Excellent oral and written communication skills</li>
<li>Excellent interpersonal skills; ability to work with diverse audiences</li>
<li>Excellent planning and time management skills with the ability to successfully manage multiple projects</li>
<li>High-energy team player</li>
<li>Effective analytical and problem solving skills</li>
<li>Working knowledge of Microsoft Office with good general computer skills</li>
<li>Positive attitude and willing to be part of a team</li>
<li>Have fun!</li>
</ul>PHYSICAL DEMANDS OF JOB
<ul><li>This job requires exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</li>
<li>Worker must frequently use typical office equipment (telephone, copier, printer, fax, etc.).</li>
<li>Worker sits most of the time.</li>
<li>Worker communicates with constituents, clients, and/or partners by phone and in person.</li>
<li>Routinely required to walk and regularly travel by car.</li>
</ul>WORK ENVIRONMENT
Primarily works in a climate controlled office-based setting.
Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Duties, responsibilities and activities may change at any time with or without notice.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations. 
	●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

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