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<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> Program Manager, Tech Education </h2> <dl> <dt> Job Title </dt> <dd> Program Manager, Tech Education </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27760009 </dd> </dl> <dl> <dt> Work Hybrid </dt> <dd> Yes </dd> </dl> <dl> <dt> Location </dt> <dd> Orlando, FL, 32804&nbsp; Hybrid </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> POSITION SUMMARY Responsible for the planning, implementation, and continuous improvement of the Heart of Florida United Way’s Digital Horizons program. The internal title for this position is Program Manager, Digital Horizons.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> <li>Oversee the day-to-day operations of all programmatic areas under the position’s scope. </li> <li>Develop content expertise on all programmatic areas under the position’s scope. </li> <li>Implement and maintain policies and procedures in all programmatic areas under the position’s scope. </li> <li>Lead the development and daily operations of the United Learning Lab, including scheduling, educational programming, and on-site logistics.</li> <li>Build and maintain community partnerships to support meaningful engagement, relevant programming, and successful site delivery.</li> <li>Develop and provide training on all programmatic areas under the position’s scope. </li> <li>Constantly monitor and provide leadership and support to direct reports.</li> <li>Meet with direct reports on a regular basis to ensure effective communication, coaching, and professional development. </li> <li>Ensure that the team maintains detailed, accurate and timely records.</li> <li>Conduct formal performance reviews to ensure pre-established criteria are met and learning opportunities are offered.</li> <li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li> <li>Collaborate with department leadership to develop strategies that will maximize synergies among all current and new program areas.</li> <li>Develop and maintain existing partnerships with key stakeholders.</li> <li>Provide detailed reporting on program outputs and outcomes for key stakeholders.</li> <li>Work closely with the Grants Administration team on monitoring reports, deliverables, and proposals. </li> <li>Collect participant success stories to highlight program achievements. </li> <li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li> <li>Facilitate outreach events to increase knowledge of Digital Horizons program services.</li> <li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> <li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li> <li>Three to five years in nonprofit, information technology, program management, or project management preferred. </li> <li>Knowledge or ability to assimilate information related to the digital divide. </li> <li>Public speaking and presentation experience required.</li> <li>Advanced experience with Microsoft Office required. </li> <li>Customer service skills and experience required. </li> <li>Ability to edit, complete, and assemble reports.</li> <li>Attention to detail and accuracy. </li> <li>Excellent analytical skills. </li> <li>Ability to multi-task and work in a fast-paced environment.</li> <li>Strong communication skills, both written and orally, required. </li> <li>Ability to utilize critical thinking and problem-solving skills. </li> <li>Ability to utilize organizational skills effectively. </li> <li>Must have access to a private, secure, and stable internet connection.</li> <li>Must have access to a quiet, confidential workspace.</li> <li>Bilingual is a plus. </li> </ul> COMPETENCY REQUIREMENTS ​Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Problem Solving - Ability to identify and resolve problems. Planning &amp; Organization - Ability to plan and organize work activities. Leadership - Motivate and inspire others. Conflict Resolution - Encourage open communication to resolve difficult situations. Managing People - Provide direction to subordinates that encourages performance.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> <li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li> <li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> <li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li> <li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer. </li> <li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> <li>Constantly viewing information on a computer screen.&nbsp; </li> <li>Frequently traveling to the office or offsite location. </li> <li>Occasional standing for prolonged periods.</li> <li>Occasional lifting and moving of items weighing up to approximately 30 pounds.</li> <li>Occasional bending, stooping, or kneeling.​​​​​​</li> </ul> WORKING CONDITIONS Working conditions include:<ul> <li>Hybrid inside working environment. </li> <li>High level of long periods of concentration.</li> <li>Frequent interactions with internal and external customers.</li> <li>Reliable transportation required.</li> </ul> Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $58,656.00 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

Program Manager, Tech Education 

POSITION SUMMARY Leads the overall strategy and operations of the Marketing and Communications department, aligning marketing, communications, public relations, brand messaging, and storytelling with HFUW’s mission, strategic plan, and revenue goals. Oversees department staff, budgeting, policy development, cross-functional collaboration, and performance measurement to drive visibility, engagement, and organizational impact. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>&nbsp; &nbsp; Oversee the overall administration and operations of the Marketing and Communications department, ensuring excellence in execution, innovation, and alignment with organizational priorities.&nbsp;</li><li>&nbsp; &nbsp; Develop and oversee a comprehensive, integrated marketing and communications strategy that supports HFUW’s mission, strategic plan, and long-term objectives.</li><li>&nbsp; &nbsp; Use marketing and communications expertise to raise HFUW’s profile, enhance brand recognition, and support efforts to increase and diversify revenue.</li><li>&nbsp; &nbsp; Create, manage, and monitor the department’s annual budget, contracts, and vendor relationships to ensure fiscal responsibility and resource optimization.</li><li>&nbsp; &nbsp; Provide vision and direction for brand positioning, voice and messaging.</li><li>&nbsp; &nbsp; Design and implement public and media relations strategies that position HFUW and its leaders as trusted voices in the community; serve as spokesperson and oversee crisis communication responses as needed.</li><li>&nbsp; &nbsp; Build and maintain, strong relationships with media outlets, partners and influencers.</li><li>&nbsp; &nbsp; Conduct and oversee market research to inform decision-making, shape programs, and guide communication strategies for diverse audiences.</li><li>&nbsp; &nbsp; Ensure cross-departmental participation to align with HFUW’s strategic plan and performance metrics.</li><li>&nbsp; &nbsp; Review and approve policies and procedures in all marketing and communications.</li><li>&nbsp; &nbsp; Ensure HFUW’s readiness and ability to communicate effectively in times of disaster and emergency; serve as a key leader during critical incidents.</li><li>&nbsp; &nbsp; Lead and develop a high-performing marketing and communications team, provide coaching, feedback, and growth opportunities to ensure department success.</li><li>&nbsp; &nbsp; Ensure appropriate coaching, performance reviews, and professional development opportunities are provided to the department.</li><li>&nbsp; &nbsp; Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>&nbsp; &nbsp; Collaborate cross-functionally with Development, Programs, and other departments to deliver integrated campaigns and shared messaging aligned with organizational goals.</li><li>&nbsp; &nbsp; Partner with the HFUW leadership team to identify synergies, evaluate initiatives, and shape strategies that advance the organization’s mission and visibility.</li><li>&nbsp; &nbsp; Evaluate data, KPIs, and trends to measure marketing effectiveness, inform improvements, and drive decisions that raise the profile of HFUW.</li><li>&nbsp; &nbsp; Identified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>&nbsp; &nbsp; Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>&nbsp; &nbsp; Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>&nbsp; &nbsp; Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or related field required, or equivalent combination of experience and education may be considered in lieu of degree. Master’s degree preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Valid Driver License required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Seven years in marketing, communications, public relations, or brand management required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Prior non-profit experience preferred.</li><li>&nbsp; &nbsp; &nbsp; Proven ability to manage complex, multi-channel marketing projects from planning through execution, ensuring timely delivery, budget adherence, and cross-functional coordination.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Five years of supervisory or coaching experience required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Public speaking and presentation experience required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Intermediate experience with Microsoft Office and other related technology required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to edit, complete, and assemble reports.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attention to detail and accuracy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Excellent analytical skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to multi-task and work in a fast-paced environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills, both written and orally, required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize critical thinking and problem-solving skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize organizational skills effectively.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a private, secure, and stable internet connection.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a quiet, confidential workspace.</li><li>&nbsp; &nbsp; Bilingual is a plus.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Conflict Resolution - Encourage open communication to resolve difficult situations. Strategic Thinking - Develop strategies to achieve organizational goals. Delegation - Delegates and monitors independent work assignments. Change Management - Builds commitment from those affected by change. Visionary Leadership - Mobilizes others to fulfill the vision. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>&nbsp; &nbsp; Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>&nbsp; &nbsp; Constantly communicating with others to exchange information through speaking, hearing, reading, and writing both in-person and virtually.</li><li>&nbsp; &nbsp; Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>&nbsp; &nbsp; Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>&nbsp; &nbsp; Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>&nbsp; &nbsp; Constantly viewing information on a computer screen.&nbsp;</li><li>&nbsp; &nbsp; Frequently traveling to the office or offsite location.</li><li>&nbsp; &nbsp; Occasional lifting and moving of items weighing up to approximately 25 pounds.</li><li>&nbsp; &nbsp; Occasional bending, stooping, or kneeling.</li></ul> WORKING CONDITIONS Working conditions include:<ul><li>&nbsp; &nbsp; Hybrid inside working environment.</li><li>&nbsp; &nbsp; Frequent early mornings, evenings, and weekend hours.</li><li>&nbsp; &nbsp; High level of long periods of concentration.</li><li>&nbsp; &nbsp; Frequent interactions with internal and external customers.</li><li>&nbsp; &nbsp; Reliable transportation required.</li><li>&nbsp; &nbsp; Frequent travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul> Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

Vice President, Marketing & Publlic Relations

Why Join United Way of Central Florida?&nbsp;At UWCF, we know that visual storytelling is essential to inspire action and communicate our mission. As our Graphic Designer &amp; Multimedia Specialist, you will bring our brand to life -- designing compelling graphics, elevating our visual identity, and producing video content that connects hearts to impact. Join our passionate team and help create a more vibrant and engaged community in the three counties we serve.&nbsp;Position Overview&nbsp;The Graphic Designer &amp; Multimedia Specialist will design and produce engaging visual content across digital, print, and video platforms. From campaign and fundraising event materials to social media and storytelling visuals, this role plays a vital part in how our mission is seen and felt. In addition to core design work, this individual will manage visual content across channels, support video storytelling, and ensure consistent branding across the organization.&nbsp;The ideal candidate is a highly creative, collaborative, and organized self-starter with strong design and video editing skills who thrives in a mission-driven environment.Key Responsibilities&nbsp;Design &amp; Branding&nbsp;• Develop and produce high-quality print and digital materials including brochures, flyers, signage, invitations, annual reports, infographics, and branded collateral&nbsp;• Support campaign and event collateral such as pledge cards, awards, PowerPoint decks, and donor recognition signage&nbsp;• Create materials for workplace giving, donor engagement, and community partner campaigns&nbsp;• Ensure brand consistency across all internal and external materials Multimedia &amp; Video Production&nbsp;• Plan, shoot, and edit short-form videos for storytelling, campaigns, social media, and events&nbsp;• Create animations and motion graphics using Adobe After Effects&nbsp;• Produce photography including staff headshots and event documentation&nbsp;• Manage the video and photography asset library and organize digital files for ease-of-use Digital &amp; Social Media Support&nbsp;• Design social media graphics, story templates, and reels to increase digital engagement&nbsp;• Partner with the communications team to support branded content calendars&nbsp;• Support content development for email marketing campaigns (headers, banners, image editing) Website &amp; Email Visuals&nbsp;• Update and maintain visuals on the organization’s website to reflect timely campaigns and key events• Ensure consistency in design and user experience across online platforms Creative Project Management&nbsp;• Track timelines for multiple creative projects using project management tools • Liaise with internal teams and external vendors to ensure timely, high-quality output • Stay current on design trends and recommend creative solutions aligned with nonprofit goals Print &amp; Vendor Coordination&nbsp;• Prepare print-ready files and coordinate with vendors to ensure quality and budget alignment&nbsp;• Source branded merchandise and event materials when needed&nbsp;Qualifications &amp; Skills&nbsp;Education: Bachelor’s degree in graphic design, Multimedia Arts, Visual Communications, or related field preferred.&nbsp;Experience: 2+ years of experience in graphic design and video production, preferably in a nonprofit or mission-driven organization.&nbsp;Technical Proficiency:&nbsp;• Advanced Adobe Creative Suite skills (InDesign, Illustrator, Photoshop, Premiere Pro, After Effects)&nbsp;• Strong knowledge of layout design, branding, and visual storytelling&nbsp;• Experience with photography, videography, lighting, and editing&nbsp;• Familiarity with Canva or Vista Create, content management systems, and email platforms (e.g., Mailchimp, Constant Contact) Other Key Traits:&nbsp;• Detail-oriented with excellent organizational and time-management skills&nbsp;• Strong verbal and written communication skills&nbsp;• Creative, collaborative, and adaptable in a fast-paced team environment&nbsp;• Ability to manage multiple deadlines and provide creative solutions under pressure&nbsp;Compensation &amp; Benefits&nbsp;Salary: $53,000–$58,000/year, depending on experience and qualifications&nbsp;Benefits include:&nbsp;• Medical, dental, and vision coverage&nbsp;• 403(b) retirement savings plan with employer match&nbsp;• Generous PTO and holiday schedule&nbsp;• Professional development and continuing education opportunitiesJoin Our Team Ready to use your creative talent to make a difference?&nbsp;Apply today by sending your resume and design portfolio to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a>. Your work will help tell the stories that move our mission forward.&nbsp;Inclusion at UWCF&nbsp;At UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

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