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ABOUT UNITED WAY:United Way of Massachusetts Bay exists to build more equitable communities, together. With over 85 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone-across races and ethnicities-to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals.POSITION OVERVIEW:Reporting to the Division Chief, the Senior Director of Business Operations will play a key role in the overall operations of the United Way of Massachusetts Bay and the success of the organization's major functions, projects and services. The Senior Director will help ensure appropriate and strategic alignment across all UW programs and projects, particularly in the areas of operations, systems, and communications. They will serve as a central point of contact for staff on day-to-day operations to ensure staff have access to resources and services to support the work of the organization and will be proactive and forward-looking to anticipate, manage and problem solve potential impacts to processes, programs and outcomes as well as identify new opportunities to support the success of the organization. By managing essential systems and operations utilizing project management expertise, the Senior Director will help the organization function smoothly and optimally in supporting United Way's mission.A skillful communicator, facilitator, problem solver, and seasoned project and/or program manager, the Senior Director will serve as a thought partner to the Division Chief in carrying out operational change management solutions across the entire organization while providing direct support to the administrative teams charged with fulfilling the organization's strategic plan and goals.Core Responsibilities<ul><li>Directly manages Office Services Manager and facilitates UW intern program.</li><li>Ensure all operational employees are working together to achieve organizational goals and objectives.</li><li>Ensure business practices meet organizational goals, maximize efficiency, and reduce risk management to the organization.</li><li>Oversee compliance of operational policies and procedures.</li><li>Develops and monitors department budget (allocated and discretionary) in collaboration with the Division Chief and Officer Services Manager</li><li>Manages vendor relationships, support priority facility requests, and monitors contracts to identify budgetary impacts.</li></ul>Strategic Thinking and Planning<ul><li>Consult and Advise CEO, Division Chief and Senior Management Team Ensuring Organization has Best Operational Practices and Resources to Effectively Support Strategic Goals and Objectives.</li><li>Overseeing the creation of new processes and/or tools in collaboration with the Division Chief and organizational leaders to ensure projects are delivered on time, on budget, and within the scope set forth in their plans.</li><li>Ensure that cross-functional programs and projects are aligned to operational and strategic objectives and are prioritized and aligned to short- and long-term goals of the business</li></ul>Planning/Operations<ul><li>Keeps a pulse on organizational learning, ensuring the appropriate thinking and planning for staff professional development and training, particularly related to systems and organizational processes and procedures.</li><li>Serve as point of contact for staff on any operations and facilities questions or concerns in collaboration with the Office Services Manager.</li><li>Provide Facilities oversight – this has included addressing any issues, working with the facilities manager on storage control and managing any onsite events/activities in the Boston Office including but not limited to set up and communication to staff regarding use of space and impact.</li><li>Manage of the Ops Advisory Team to proactively meet any operations and facilities needs/concerns.</li></ul>Continuous Quality Improvement<ul><li>Identifying and developing project management tools and other process improvements, and leading and participating in process improvement efforts.</li><li>Working with Data and Analytics (Research and Evaluation) team to ensure that organizationally we have clear understanding and expectation for end user requirements for data.</li><li>Assist our Data and Analytics (Research and Evaluation) team and Information Technology team with end user requirements for reporting and analysis (e.g. dash boards, reports, analytical presentation of findings).</li><li>Advise Division Chief on best practices and use of technology so that we maximize organizational effectiveness in our planning efforts, processes and procedures.</li></ul>Communication<ul><li>Create systems and processes to ensure that internal teams have accurate and up-to-date information on project execution, pipeline items, and external facing communications.</li><li>Provide Operations and Facilities communications to staff regarding updates, reminders including but not limited to onsite reminders or any communication from building managers that may impact staff and/or operations</li></ul>Systems Thinking<ul><li>The Senior Director will have or quickly obtain working knowledge and growing expertise in all United Way systems and necessary cross-functional processes in order to advise leadership and teams on best practices and provide long-term vision for systems improvement and use.</li></ul>MINIMUM QUALIFICATIONSCandidates must have the following demonstrated experiences:<ul><li>8-10 years of general business experience</li><li>4 years non-profit or related functional experience and a minimum of 3 years' experience managing direct reports</li><li>College BS/BA education level or 8-10 years of general operational and project management experience</li><li>Demonstrated experience in project management: setting and managing project expectations with external and internal stakeholders, coordinating and tracking multiple projects, and supporting cross functional teams ensuring project tasks are completed</li><li>Mentoring, motivating, and supervising team members and multiple project managers</li><li>Developing professional business relationships with vendors and external partners critical to cross-functional project success</li><li>Excellent written and oral communication skills and comfortable with public speaking</li><li>Offering feedback and making recommendations for organizational improvements and efficiency</li><li>Measuring project performance by integrating multiple systems, tools, and techniques</li><li>Demonstrated ability to manage budgets and resources effectively. Strong problem-solving and decision-making abilities.</li><li>Thrives in a fast-paced environment and is able to meet deadlines and work effectively under pressure while prioritizing goals and daily tasks.</li><li>We operate on a hybrid work schedule; however, this position may require in person work more frequently than the minimum requirement of the hybrid work week.</li></ul>ADDITIONAL/PREFERRED QUALIFICATIONS:Project Management Professional CertificationSYSTEMS COMPETENCY REQUIREMENTS:Salesforce, Andar, Microsoft Project, Microsoft Teams, Microsoft Office Suite, Power BIUnited Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3782446-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3782446-554005.html</a> &nbsp;

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

Sr. Director, Business Operations

<h2>POSITION OVERVIEW:</h2>The United Way of Massachusetts Bay (UWMB) seeks a proven, effective fundraising leader who will champion our organization's work building stronger, more equitable communities across the region. Reporting to and partnering with the CEO, the Chief Development Officer (CDO) will lead a robust effort to increase and diversify revenue and raise $50 million annually to meet the organization's operational goals and community investments. The ideal leader will bring extensive senior-level fundraising experience and a demonstrated track record of success in driving significant philanthropic outcomes. Equally important, this leader will be hands-on, ready to engage in the day-to-day work required to build and sustain a high-performing development function within an organization of this scale.The CDO builds robust relationships working closely with the board, volunteers, colleagues, and constituents to articulate and achieve ambitious goals. The CDO has exceptional communication skills, both written and verbal, and the ability to represent the United Way effectively to diverse audiences. They desire to explore new ideas and approaches to solving problems and creatively and strategically address how donors want to leverage their philanthropy. They will be a team player who will work across the entire enterprise to build support for fundraising efforts that need strengthening and strategies with long-term success.The CDO learns from key stakeholders to embrace the value of the United Way network. They can build collaboration among people and across organizational structures, while honoring the history of and respecting the culture and values of the UWMB. They must understand the role of philanthropic agencies, be comfortable addressing community needs and concerns, and be familiar with public policy issues. Along with the above, they will be a leader who shares the United Way's commitment to working with action and intention while listening to and respecting the voices of the most marginalized communities we serve.<h2>KEY RESPONSIBILITIES:</h2>An accomplished fundraiser, the CDO will lead and manage a team of 15+ professionals responsible for raising at least $50 million annually. This will include strengthening current efforts to produce increased revenue and implementing new approaches to fundraising that are still in their earliest stages at the organization. The CDO, a member of the Senior Leadership Team, will have oversight of five key functions:<ul><li>Individual Giving &amp; Major Gifts</li><li>Corporate Partnerships and Workplace Campaigns</li><li>Foundations &amp; Grants</li><li>Special Events</li><li>Development Operations</li></ul>The CDO will expand and diversify fundraising by integrating corporate and workplace giving and strategically focusing on robust individual major gift initiatives. The CDO will also lead the refinement and implementation of an ambitious organizational fundraising strategy and annual plans for major gifts, foundation relations, corporate giving, special events, and planned giving.The CDO will accomplish this through the following:<ul><li>Building off the existing structure to sharpen the overall strategy and implement a robust effort to increase and sustain revenue from all sources</li><li>Partnering closely with the CEO and other key leaders to strengthen current efforts and build an enhanced approach to reach revenue targets</li><li>Leveraging the CEO, the board, and other key stakeholders to create and maintain key external relationships</li><li>Creating initiatives to expand United Way's prospect pipeline by accessing new and leveraging existing networks</li><li>Providing strong direction and management for the development division, including effective systems, processes, and measurements to monitor, project, and guide fundraising results</li><li>Being a team player with senior colleagues and building a collaborative approach in advancing a robust fundraising agenda</li><li>Thriving in a fast-paced environment where commitment to the mission drives the work</li></ul><h2>REQUIREMENTS:</h2>There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at each applicant's experience. We want to get to know you and learn about the unique strengths you will bring to the work. We will most likely be interested in your candidacy if you can demonstrate most of the qualifications and experiences listed below.<ul><li>Progressive senior leadership experience in nonprofit fundraising, preferably in health, human service, or other complex nonprofit organizations</li><li>Significant experience managing direct reports with strong leadership skills that include the ability to motivate, influence, and hold staff accountable to high standards and goals</li><li>A curiosity, understanding, and enthusiasm for the work of the United Way of Massachusetts Bay</li><li>Expertise in strategic and operational development planning for both short- and long-term impact, with experience in change management</li><li>Demonstrated success in building, managing, and leading a complex team</li><li>A track record of raising budgets of at least $15 million and executing a fundraising strategy that includes principal gifts of at least $1 million</li><li>Exceptional reasoning, problem-solving, and analytical skills, including an ability to translate ideas and concepts into clear, actionable initiatives</li><li>Excellent interpersonal skills with a passion for creating relationships and drawing out the best in colleagues, volunteers, and community leaders</li><li>Strong written and verbal communication skills, with an emphasis on the ability to persuade and influence others around ideas, decisions, and financial support</li><li>Ability to leverage and communicate effectively with multiple audiences, including executive leaders, Board members, donors, and staff</li><li>Commitment to Diversity, Equity, and Inclusion</li><li>A bachelor's degree is required, with an advanced degree preferred for this level role.</li></ul><h2>COMPENSATION AND BENEFITS</h2>United Way of Massachusetts Bay offers a comprehensive benefits package. The salary range for this position is $200,000-$225,000. Benefits include a BCBS PPO plan, dental coverage, a 401k retirement savings plan with company match and an employer base contribution, and a generous PTO policy including extended holiday and summer hours. We also offer staff a hybrid work schedule in our new office environment in Boston. Some travel within our service area is expected to effectively engage with community partners and donors.<h2>HOW TO APPLY</h2>Interested candidates are encouraged to promptly submit their application and a thoughtfully written cover letter to the attention of Positively Partners through our <a href="https://careers.positivelypartners.org/jobs/5920061-united-way-of-massachusetts-bay-chief-development-officer?promotion=1468264-trackable-share-link-uwmb" target="_blank">online portal</a>. For confidential inquiries or assistance in completing the application, please contact us via email at <a href="mailto:search@positivelypartners.org" target="_blank">search@positivelypartners.org</a>, and a member of our team will follow up.<h2>TIMELINE AND HIRING PROCESS</h2>We will review and respond to all applications received. While subject to change, candidates elected to advance throughout the process can expect two interviews with the search team, an interview with members of the Search Committee (representatives of the Board and staff), and for finalists, an interview day with Board members and staff, including a robust and holistic reference check process. The expected start date is early Fall 2025.

United Way of Massachusetts Bay

Chief Development Officer

Job Title:&nbsp; Director of Resource Development
Position Reports to:&nbsp; President &amp; CEO of United Way of Greater Plymouth County
Work Schedule:&nbsp; Maximum flexibility in work week schedule required, evening or weekends as needed
Classification:&nbsp; Full time, Exempt
Summary:&nbsp; To actively oversee and lead all Resource Development activity of the organization including annual fundraising campaign, major and planned gifts, and special event fundraisers.&nbsp; Cultivate corporate and individual relationships, organizes, and maximizes workplace campaigns to increase participation and giving. Increase all resources to achieve the organization’s mission to “unite people, ideas and resources to improve lives in Greater Plymouth County”.
Essential Competencies
Drives Revenue &amp; Impact
Results driven, with a relentless focus on gaining the resources to support United Way’s mission and community impact-focused strategic objectives
• Effective Fundraiser: Leads new ways to drive and generate revenue; Implements strategies and opportunities to best engage campaign staff and volunteers; Demonstrates the ability to proactively identify and qualify individuals and groups to give to/support United Way; Confident asking for money and closing the deal.
• Ambitious and Relentless: Ambitious yet realistic in setting goals; When confronted with “no” – will come back with new approach and strategy to succeed; Conveys energy and passion about United Way’s work and mission; Self-directed; Holds oneself accountable.
• Risk Taking (calculated): Recognizes and acts on opportunities; Establishes criteria for taking risk; Challenges status quo when appropriate; Knows when to cut losses and develop/implement alternate strategies.
• Interpersonal Communicator: Donor Focused, listens to the needs, interests &amp; passions of the donor with an eye to connecting with our community work; Expresses empathy &amp; consideration for donor needs; Can identify, engage with, adapt to and motivate various types of people &amp; organizations.
Strategic Relationship Building
Develops and maintains strategic relationships that generate the resources necessary to support United Way’s mission.
• Prospect Management: Gathers and uses data in making requests for donations and other types of contributions; Connects donors’ and prospects’ areas of interest directly to United Way’s work; Inspires commitment and support for United Way.
• Effective Selling: Employs consultative selling techniques to match donor interests and community aspirations to United Way products/solutions; Measures and tracks donor and campaign volunteer satisfaction.
• Creates win/win relationships: Understands United Way and donor objectives and where they intersect; Identifies tangible outcomes that benefit both parties; Identifies strategies and opportunities to build trust; Engages with donors year-round, not just during campaign season, to nurture and enhance relationships.
• Steward Donors: Recognizes the power of effective stewardship (thanking donors, informing them about the impact of their gifts, keeping them apprised of progress on the community work it is intended to address and deepening the relationship) and develops and implements plans to steward donors of all giving levels.
Effective &amp; Engaging Communicator
Effective and passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community
• Skilled Communicator: Writes clearly and concisely; Uses multiple platforms to reach&nbsp; audiences, including social media updates; Effective public speaker &amp; presenter.&nbsp; Active listener who is open to new ideas &amp; opinions.
• Connects to Audience: Considers the appropriate method, timing and&nbsp;venue for delivering information appropriate to target audience.&nbsp; Adjusts communication style to anticipate the audience’s needs and watches and responds to nonverbal cues; Effectively engages with diverse audiences.&nbsp; Presents the work of United Way using examples and “stories” that are relevant to community priorities and aspirations, and that resonate with our stakeholders.
Essential Functions:
Annual United Way Campaign
Plan and conduct successful annual United Way campaign, including 100+ workplace campaigns
• Design and implement a written annual strategic campaign plan, including a well thought out and organized campaign structure with clearly defined roles for volunteers and a set schedule of planning meetings to set goals and monitor progress of the campaign.
• Maintain weekly campaign schedule of company solicitations by regular contact with companies and conduct and/or assign staff, loaned executives and other volunteers to conduct solicitations.
• Manage and conduct the daily/weekly activities of the campaign (including, but not limited to, campaign presentations, campaign trainings).
• Prepare, maintain, and update all campaign records, reports, materials, and data in data base.
• Analyze and evaluate strengths and weaknesses of past workplace campaigns and develop new strategies; set goals, timetables, and schedules for all areas of the campaign; maintain an awareness of economic factors in the community impacting workplace campaigns.
• Organize and conduct annual fundraising events, including, but not limited to, campaign kick off, special leadership functions, campaign celebration and annual meeting.
• Develop new prospects, techniques, strategies, and promotions for annual workplace campaigns and related activities.&nbsp;
Leadership Giving, Planned Giving &amp; Major Gifts
Develop and implement successful programs to generate resources from leadership givers, individual philanthropists, and estate planning.
Donor Recognition
Organize and review routine donor acknowledgement and conduct specialized recognition programs for donors and volunteers.
Reporting and Record Keeping
Responsible for keeping accurate and organized records of all fundraising activities, annual reports for United Way Worldwide, including Database 2, annual budgeting, and annual audit reports.
Effective Supervision
Responsible for directing, supporting, and evaluating all resource development staff and volunteers.
Assist in the day-to-day operations as needed.
Job Relationships:
Maintain frequent contact with all other United Way staff, as well as with local businesses that run campaigns, prospective campaign businesses, volunteers, agencies, organizations, and the public, to provide information and guidance for conducting the campaign.&nbsp;&nbsp;
	Education and Experience:
• Bachelor’s degree and a minimum of five years of successful fundraising experience are required.
• Necessary job skills and attributes include full range of professional sales skills from prospecting to closing.
• Excellent verbal and written communications skills, advanced interpersonal / relational skills, presentation skills, and computer skills including database management, and fundraising reports.
• Experience with Andar donor base software preferred.
• Experience with Microsoft Word, Excel and Outlook required.
• United Way experience preferred.
• Position also requires extensive local (Plymouth County) travel and occasional evening and weekend appointments.
• United Way of Greater Plymouth County encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.
Physical Demands:
• Able to lift-up to 30 lbs.
• Moving tables or chairs to set up for presentations or activities.
• Carrying boxes of supplies or fliers for programs.
Other Requirements:
• Valid driver’s license.
• Access to a vehicle
Accepting resumes via mail, email or fax&nbsp;
Please no phone calls!
Address your resume to:
Dennis Carman
President &amp; CEO
934 West Chestnut Street
Brockton, MA 02301
<a href="mailto:dcarman@uwgpc.org" target="_blank">dcarman@uwgpc.org</a>
Fax - 5085840240

United Way of Greater Plymouth County

Director of Resource Development

Position Reports to:&nbsp; President &amp; CEO of United Way of Greater Plymouth County
Work Schedule:&nbsp; Monday through Friday work week schedule with some evenings and weekends.&nbsp; Flexibility is available as warranted.
Classification:&nbsp; Full time, Exempt
Summary:&nbsp; Acts as a proactive liaison to United Way, the community, and partners by promoting support, positive communication, and outreach. Participates in community needs assessments and allocations processes to ensure the effectiveness of programs that address critical needs in the community.&nbsp; Supports the recruitment and active work of volunteers to assist with the mission of the organization.&nbsp; Represents and communicates United Way in a highly visible, positive manner as a collaborative, impactful and trustworthy organization. Maintains regular contact with United Way staff, and the Board of Directors as well as with donors, community partners, and other community stakeholders to provide information and guidance to maximize United Way’s visibility, viability, and community impact.
Essential Functions and Accountabilities: 
Community Relations – 35%
<ul><li>Directly coordinates and facilitates specific community coalitions, including but not limited to Brockton &amp; Plymouth Community Health Network Areas.</li>
<li>Promotes strong relationships with both member and non-member community health and human service organizations through positive communication and attendance at meetings and events.</li>
<li>Liaison to Board Community Impact Committee, recruits and maintains Allocation Panelists, oversees RFP Process, including revising and collecting all forms and reports and managing online grant portal.&nbsp; Prepares spreadsheet with scores for Community Impact Committee and Board of Directors.&nbsp;</li>
<li>Revises, issues, collects, and recaps all Year End Success Reports.</li>
<li>Represents the United Way through membership and active involvement in community groups and organizations.</li>
<li>Assist with the development and implementation of a community needs assessment.</li>
<li>Provides support to United Way community partners.</li>
</ul>Publicity/Marketing – 35%
<ul><li>Regularly produce and distribute press releases to local press outlets, radio, and cable to publicize United Way community involvement.</li>
<li>Liaison to Board Marketing &amp; Communications Committee.</li>
<li>Maintains and updates United Way website and social media channels.</li>
<li>Assists with public forums and special events to promote United Way community engagement.</li>
<li>Designs, publishes, and distributes United Way e-newsletter.</li>
<li>Designs and publishes Annual Report.</li>
<li>Event coordination and support as part of United Way team, including, but not limited to, Annual Meetings, Kick Off/Day of Caring and other events.</li>
<li>Designs Pledge Forms and other United Way campaign materials.</li>
</ul>Volunteer Resource Development – 15%
<ul><li>Maintain volunteer database to engage volunteers in meaningful volunteer opportunities.</li>
<li>Provide ongoing training, support, and recognition of United Way of Greater Plymouth County volunteers.</li>
<li>Provides ongoing communication to agencies and volunteers and provides leadership and management of United Way Day of Caring and other volunteer events.</li>
<li>Provides overall supervision in conjunction with onsite work of volunteers at United Way.</li>
</ul>Reporting and Record Keeping – 15%
Responsible for keeping accurate and organized records of all community impact activities in the Andar system, annual reports for United Way Worldwide, including Database 2, annual budgeting, and annual audit reports.
Other Responsibilities.
Assists in the day-to-day operations as needed.
Competencies: 
<ul><li>Strategic Thought – develops and executes strategic initiatives related to community impact and marketing.</li>
<li>Leadership – effectively leads clearly defined marketing initiatives and creates a positive environment for volunteers, partners, and colleagues.</li>
<li>Build and Maintain Community Relationships – creates meaningful relationships with community partners, UW Team, board, and volunteers to increase awareness of the local UW message.</li>
<li>Results Driven – demonstrates results by reporting and analyzing data from community partners.</li>
<li>Teamwork – works collaboratively with team members to create a positive and engaging work environment.</li>
<li>Technical – Able to create documents using Microsoft software, especially PowerPoint and Excel plus demonstrated strength with social media channels.</li>
</ul>Requirements:
Bachelor’s degree in marketing/communications, public or human services and a minimum of three years working or volunteering in human services or a related field are required.
<ul><li>Excellent verbal and written communications skills, advanced interpersonal / relational skills, presentation skills, and computer skills.</li>
<li>Ability to multi-task.</li>
<li>Ability to adapt to change, ability to be flexible.</li>
<li>Experience with donor base software preferred.</li>
<li>Grant writing skills preferred.</li>
<li>Experience with Microsoft Word, Excel and Outlook required.</li>
<li>Experience with publishing, design, and simple video creation using software such as the Adobe Creative Suite and Canva.</li>
<li>United Way experience preferred.</li>
<li>Local travel in UWGPC’s service area and occasional evening and weekend appointments.</li>
</ul>Physical Demands:
<ul><li>Able to lift up to 30 lbs.</li>
<li>Moving tables or chairs to set up for presentations or activities.</li>
<li>Carrying boxes of supplies or fliers for programs.</li>
</ul>Other Requirements:
<ul><li>Valid driver’s license.</li>
<li>Access to a vehicle.</li>
</ul>Accepting resumes and cover letters through 10/6/2023
Attention Dennis Carman, President &amp; CEO
Email - <a href="mailto:dcarman@uwgpc.org" target="_blank">dcarman@uwgpc.org</a>
Fax 508-584-0240
Mail 934 West Chestnut Street, Brockton, MA 02301

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