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Title: Student Success Program DirectorReports to:&nbsp;Director of Collective ImpactSupervises:&nbsp;Community School Manager, Member Support CoordinatorsUnited Way of Northern Utah Mission: We unite people and organizations to build healthy, stable, and well-educated communities where individuals, families, and neighborhoods thrive.Student Success Program Mission:&nbsp;The Student Success Program (SSP) is an AmeriCorps program that provides caring mentors in schools to help students increase engagement and discover their strengths. To do this, AmeriCorps members work 1:1 with a caseload of students to help them increase attendance, improve academic abilities, ensure basic needs are met, and support social/emotional growth. The program also provides AmeriCorps members with excellent training and support as they gain marketable skills and experience and prepare for a lifetime of meaningful contributions.AmeriCorps Summary:&nbsp;AmeriCorps is the federal agency for national service and volunteerism. AmeriCorps provides opportunities for Americans of all backgrounds to serve their country, address the nation’s most pressing challenges, and improve lives and communities. AmeriCorps aims to improve lives, strengthen communities, and foster civic engagement through service and volunteering.&nbsp;Summary of Work:&nbsp;The Student Success Program (SSP) Director plays the critical role of guiding the SSP to be sustainable and effective. The director will lead the strategic development and execution of the program to ensure all stakeholders have an exceptional experience.&nbsp; The program director is primarily responsible for: creating strategic plans, logic models and action plans that align with grant requirements and program evaluation; developing and maintaining relationships with host sites, members, staff, and other key stakeholders to ensure successful implementation with high fidelity to the SSP AmeriCorps model; and ensuring that the program meets all standards and requirements of AmeriCorps grants.Key Responsibilities:&nbsp;Program Development and Outcome Measurement<ul><li>Lead strategic planning related to program growth and site promotion including communications, host site and member recruitment, retention, training, and development.</li><li>Ensure sound organizational management and documentation practices are compliant with federal laws and regulations, AmeriCorps requirements, and UServe policies and procedures.</li><li>Ensure the program adheres to policies, procedures, and systems that promote inclusivity and provides continuous feedback for improvement to UServe and other program stakeholders.</li><li>Guide evidence based practices for program evaluations.</li><li>Define and continuously improve how the program activities will lead to short and long term results, including performance measures with outcomes.</li></ul>Financial<ul><li>Manage the Student Success budget in collaboration with the UWNU finance team with strict adherence to AmeriCorps grant requirements and provide for accurate documentation.</li><li>Adhere to and communicates fiscal policy amendments, developments, and updates to respective team members.</li><li>Lead the annual effort to write and submit the AmeriCorps competitive and/or continuations grants and progress reports through UServe.</li><li>Identify funding opportunities and support grant writing efforts to secure additional funding for program initiatives.</li></ul>Compliance/UServe Utah requirements<ul><li>Attend UServe Utah’s quarterly program director meetings and monthly Training and Technical Assistance Calls</li><li>Respond to fiscal monitoring and program visits by UServe Utah</li><li>Maintain and lead an advisory committee to advise and support the SSP</li><li>Collect quarterly data from sites and review for accuracy in collaboration with internal and external partners</li><li>Create quarterly progress reports to monitor achievement of performance measures to be submitted to UServe Utah</li><li>Complete annual trainings in FERPA; Fraud, Waste &amp; Abuse; and National Service Criminal History Check (NSCHC) Training</li><li>Maintain the highest standards of student data confidentiality and FERPA compliance</li></ul>Oversight of Host Sites and Member Placement<ul><li>Support districts in securing AmeriCorps members by developing clear processes and materials to aid in recruitment, hiring, and retention.</li><li>Ensure host site accountability to program expectations and requirements as outlined in the SSP AmeriCorps host site agreement.</li><li>Develop strong partnerships with host sites to support overall program goals, ensure fidelity to the SSP AmeriCorps program model, and promote quality member experiences.</li><li>Ensure propers training and monitoring of SSP AmeriCorps host sites and members.</li><li>Manage school and district MOUs regarding AmeriCorps member placement, host site expectations and SSP staff expectations, and student data reporting</li><li>Manage the recruitment-to-placement processes for each of the districts in which the SSP operates. This will include ensuring compliance with all member onboarding and exit procedures and documentation.&nbsp;</li></ul>Leadership and Supervisory Duties<ul><li>Supervise, train, evaluate, and support SSP staff (2-4 FTE)</li><li>Ensure equitable distribution of workload and duties amongst team members</li><li>Foster a culture of innovation and collaboration within the team, encouraging creative problem-solving and exploration of new ideas.</li><li>Oversee consultants who provide subject matter expertise to the program</li><li>Participate in United Way’s Department Leadership team, demonstrating a commitment to building collaboration among managers, staff, programs and departments.</li><li>Work collaboratively with UWNU leadership to uphold the vision, mission, and values of UWNU and integrate the SSP into the Collective Impact division and organization-wide strategic plan.</li></ul>Required Competencies:<ul><li>Leadership - Ability to supervise, mentor, and evaluate program staff while maintaining a positive and safe work environment.</li><li>Attention to Detail - Ability to ensure accuracy in documentation, compliance with policies and quality assurance in program execution which includes maintaining compliance with AmeriCorps and UServeUtah policies, procedures, rules, statutes, regulations, terms, and conditions.</li><li>Data-Driven - Ability to track, collect, manage, analyze, and make timely decisions based on data to prioritize continuous improvement processes to refine program execution.</li><li>Action Oriented - Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Drives Results - Ability to consistently achieve results, even under tough circumstances.</li><li>Adaptability- Willingness to adapt to new processes, technologies, and program requirements, and help others adjust as well</li><li>Team Player - Ability to work well with others to achieve a shared goal, while also contributing to the overall organization and team's success.</li><li>Project Management - Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.</li><li>Tech Proficiency -&nbsp; Comfortability with using digital tools such as DocuSign, email and calendar platforms, Microsoft Office, and Google Suite.</li><li>Written and Verbal Communication -&nbsp; Ability to communicate effectively with diverse stakeholders (schools, volunteers, team members, etc.) through emails, reports, etc.</li><li>Relationship Building - Ability to engage, motivate, and maintain positive relationships with families, volunteers, and community members</li><li>Process Improvement - Ability to use analytical skills to identify inefficiencies and recommend updates to process mapping and operations, ensuring smoother workflows</li><li>Empathy &amp; Patience - Willingness to understanding and accommodating the needs of diverse stakeholders particularly in a supportive school-based role</li><li>Problem-Solving - Ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in education, social sciences, human services or related field OR equivalent combination of education and experience.</li><li>Must pass state and federal criminal background checks as defined by the AmeriCorps program and UServe Utah.</li><li>At least 2 years of experience in Project Management</li><li>Strong skills in Microsoft Office/Google Suite productivity tools&nbsp;</li><li>High standards of professional ethics and conduct.&nbsp;</li><li>Willingness to work a flexible schedule including some evenings and weekends, and travel throughout the state of Utah.</li></ul>Preferred Qualifications:<ul><li>Masters degree in education, social work, public administration, business administration, or related field and/or&nbsp;8+ years work experience in education or human services</li><li>Prior experience with AmeriCorps program. </li><li>Demonstrated understanding of school environment and the community school strategy</li><li>Experience working on state or federally funded projects.</li><li>Experience supervising professional staff</li></ul>CompensationWage: $65,000 - $75,000Benefits:A comprehensive benefits plan includes vacation, sick, holidays, health, dental, vision, and life and an organization-matched 403(b) plan of up to 10% after one year.Location:&nbsp;Ogden, UTHours: Full-time, exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. United Way strives for employees to have great work-life balance and allows for occasional remote work assuming it does not interfere with productivity, results, and/or quality of relationships with partners and is pre-approved with the direct supervisor. Work hours are subject to change based on United Way events and activities happening in the community. This position requires substantial overnight travel during certain times of year, providing support to site supervisors at schools and to the AmeriCorps members throughout the state of Utah.Physical Requirements: The Student Success Program Director will work in an office sitting for extended periods using computer, keyboard, and mouse repetitively. Must be able to lift, carry, push/pull items weighing up to 20 lbs.<h2>How to apply: Send a cover letter AND resume to UWNU Hiring at&nbsp;<a href="mailto:hiring@uwnu.org" target="_blank">hiring@uwnu.org</a>.&nbsp; Applications will NOT be considered without providing BOTH a cover letter AND resume. You may address cover letters and other communications to the SSP Director Hiring Committee. Please include the title of the job in the subject line and/or attachments of your email.&nbsp;</h2><h2>Closing date:&nbsp;January 5, 2025</h2>NOTE: The statements in this position description are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of the person employed. Also, the statements do not establish a contract for employment and are subject to change at the discretion of the employer. If you have additional questions or concerns related to this position or job posting, please email Madeline Robles, Director of Human Resources, at&nbsp;<a href="mailto:mrobles@uwnu.org" target="_blank">mrobles@uwnu.org</a>Nondiscrimination Hiring StatementUnited Way of Northern Utah recognizes that in order to accomplish our mission, we must strive to invest in recruiting and developing a team that reflects the broad diversity of our community. Our core values of inclusion, clear sense of service, integrity, positive attitude, innovation and equity are the foundation of our organization and propel our work forward, including in the areas of recruitment and retention. As an equal opportunity employer, UWNU encourages applications from all individuals regardless of age, gender, race, ethnicity, sexual orientation, marital status, physical ability, or any other legally protected basis. We evaluate all candidates on a merit basis.

Student Success Program Director

Title: 211 CoordinatorReports To:&nbsp;211 Regional Director (Northern Utah Region)United Way of Northern Utah Mission:&nbsp;We Unite people and organizations to build healthy, stable and well-educated communities where individuals, families, and neighborhoods thrive.Summary:&nbsp;The 211 Coordinator is a key member of the 211 Northern Utah Team, responsible for the comprehensive management of the 211-Database that comprises local community services and resources across three counties served by the United Way of Northern Utah (UWNU), including Weber, Morgan, and Box Elder counties. This role entails direct communication with partner organizations to ensure accurate information for 211 callers and participating in community outreach events to build relationships and gather information. This role includes responding to 211 requests through phone, text, in-person, and email and tracking data on referrals and service navigation efforts for UWNU. Strong organizational, communication, and interpersonal skills are essential, and experience in community outreach is preferred.Key Responsibilities:211 Database Management<ul><li>Monitor and continuously update highly-used community services by collaborating with local providers to ensure they are portrayed accurately in the 211 database and website. This includes activating seasonal services and reflecting changes in agencies and programs.</li><li>Conduct annual updates for all local providers in the 211 database using various communication channels. Follow InformUSA standards and statewide style guidelines to ensure compliance with contractual quality requirements</li><li>Create resource lists of local community services for special needs populations.</li><li>Address concerns of stakeholders and partners as they arise and occasionally meet with local service providers to understand services to the community.</li><li>Work with the 211 Statewide Team to implement strategic priorities in the UWNU service area.&nbsp;</li></ul>Resource Navigation &amp; Data Tracking<ul><li>Assist high-needs clients by providing short-term case management and service navigation to identify their needs and help them stabilize their situation. Conduct follow-up calls with clients. Navigating assistance requests from various channels, including calls to UWNU and the 211-connection center, walk-ins, and referrals from schools and community partners.</li><li>Oversee data tracking and reporting regarding service navigation and referrals. Collect and prepare monthly reports for the 211 statewide system.</li><li>Occasionally attend community outreach events as assigned by the supervisor to represent 211 in the community. Gather new partner information to incorporate into the database and develop relationships with local partners and clients.</li></ul>Administrative Duties<ul><li>Represent 211 on the UWNU Data Committee that focused on standardizing data practices and policies. Implement the committee’s plan for the 211 program.&nbsp;&nbsp;</li><li>Share and promote current and new services/resources awareness to internal and external partners.&nbsp;</li><li>Support United Way annual events, fundraising efforts, and other activities as assigned.</li><li>Attend UWNU Staff meetings and other team meetings as needed.&nbsp;</li><li>Perform other related duties as assigned by the supervisor.</li></ul>Required Competencies:<ul><li>Written and Verbal Communication: Strong ability to communicate in a friendly and effective manner with persons with diverse backgrounds via phone, emails, verbal conversations, reports, and presentations.</li><li>Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.</li><li>Tech/data Proficiency: Comfort with databases, customer relationship management software, Microsoft 365 and Google Suite.</li><li>Team Player: Works well with others to achieve a shared goal, while also contributing to the team's success.</li><li>Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely, and maintain high standards of quality in work.</li><li>Relationship Building: Ability to engage, motivate, and maintain positive relationships with community members, community partners, and colleagues.</li><li>Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment</li><li>Adaptability to Change: Willingness to adapt to new processes, technologies, and program requirements, and help others adjust as well</li><li>Action-oriented: Look for new solutions to old problems and take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.&nbsp;</li><li>Responsive: Ability to respond promptly, prioritize inquiries, and act as needs arise.</li><li>Self-Starter: Demonstrates the ability to work independently and take initiative, by possessing a proactive approach to work, anticipating challenges, and resolving them efficiently while maintaining accountability for deliverables..</li><li>Open to Feedback: Encourages a feedback-rich environment by soliciting input and fostering open communication within the team.</li></ul>Position Requirements:<ul><li>Minimum 1 year post-secondary education/training or equivalent experience.</li><li>Bi-lingual English/Spanish</li><li>Strong customer service skills, including exceptional telephone etiquette with the ability to calmly treat partners and clients with dignity, respect, compassion, understanding, and empathy.</li><li>Comfort with technology, including typing while speaking on the phone, reviewing multiple screens, utilizing text and chat, and using Microsoft Office products, particularly Microsoft Excel and Outlook email</li><li>Ability to maintain a flexible work schedule, adjust as needed to occasional evening and weekend activities and events, and occasional local travel within the UWNU service area of Northern Utah.&nbsp;</li><li>Must possess a valid driver's license, auto insurance, and daily access to a reliable vehicle to fulfill job responsibilities, including occasional travel within the service area (mileage reimbursed).</li></ul>Preferred Qualifications:<ul><li>Basic knowledge of database functions and Salesforce CRM.</li><li>Intermediate skill level or above with Microsoft Excel.</li><li>Familiarity and experience with local Health and Human Services agencies and/or nonproﬁt organizations in Northern Utah.</li></ul>Compensation:Wage: $18 - $21 per hour, based on experience and qualiﬁcationsBenefits: A comprehensive benefits plan includes paid vacation, sick, and holiday time; access to supplemental insurance options, and an organization-matched 403(b) plan of up to 10% after one year of employment.&nbsp;Location: Ogden, UT (2955 Harrison Blvd). This position requires regular attendance, collaboration, and interaction with team members and community members. Occasional travel may be needed to the Salt Lake United Way Office and within the UWNU service area, which includes Weber, Morgan, Box Elder, Cache, and Rich counties.Hours: Part-time, non-exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. Work hours are subject to change based on United Way events and activities happening in the community.How to apply:&nbsp;Send a cover letter AND resume to UWNU Hiring at&nbsp;<a href="mailto:hiring@uwnu.org" target="_blank">hiring@uwnu.org</a>. &nbsp; Applications will NOT be considered without providing BOTH a cover letter AND resume. You may address cover letters and other communications to the 211 Coordinator Hiring Committee. Please include the job title in the subject line and/or attachment names in your email.&nbsp;UPDATED Closing Date: January 1, 2025

211 Coordinator

United Way has an immediate opening for an Administrative Assistant to support the work of the Impact &amp; Engagement Department and fulfill the organization’s vision and mission, and what we do to&nbsp;mobilize people to give, advocate and volunteer to achieve our community goals.&nbsp;The Impact &amp; Engagement Administrative Assistant will perform administrative duties to help build the capacity of Department staff and ensure that the team meets our obligations to donors and the community.&nbsp;What You’ll Do:The Impact &amp; Engagement Administrative Assistant is responsible for performing various job functions supporting individual staff and assisting the entire Department cross-functionally in our work with external stakeholders, individual and corporate donors, community partners, residents and volunteers.&nbsp;Applicants must have the willingness and ability to complete the following essential job functions:<ul><li>Prepare invoices; assist with correspondence like award letters, contracts, and donor and volunteer acknowledgements; order and organize project supplies; assist with scheduling meetings and sending out meeting reminders, track meeting attendance and write meeting notes as assigned.</li><li>Customer Relationship Management (CRM) support: update and maintain donor and volunteer records, includes data entry and generating reports in CRM software database; create new or update existing lists; update and maintain volunteer committee contact information; support volunteer sign-ups and registration processes and the volunteer management platform; support updates on partner application and reporting platform.</li><li>Responsible for meeting logistics with external stakeholders, such as: setting up the space (i.e. table configuration, technology and sound system), putting out drinks, ordering food when needed, greeting guests in the lobby, printing materials, and taking notes/meeting minutes.</li><li>Representation at community events is required with some availability on nights/weekends; example activities include, but are not limited to community outreach and tabling opportunities, facilitating corporate engagement volunteer activities, as well as event set-up/break-down, etc.</li><li>Manage relationships with vendors to confirm processing of payments and efficient delivery of services, including resolving complications of service delivery.&nbsp;</li><li>Respond to phone/email communications from community residents (e.g. requesting aid) and volunteer interests, as well as vendor inquiries and other solicitations or inquiries from non-profits; make appropriate referrals to internal/external stakeholders and follow-up as needed.</li><li>Other/additional duties as assigned.</li></ul>About You:<ul><li>Minimum of two years of related administrative and customer service experience; prior non-profit experience a plus</li><li>Prior experience in data entry and familiarity with CRM database management systems required.</li><li>Excellent time and project management skills needed to accomplish goals with competing priorities in a fast-paced environment.</li><li>Associates degree preferred.</li><li>Ability to react and adapt quickly to changing conditions and circumstances.</li><li>Strong attention to detail</li><li>Excellent customer service skills in all aspects of the job, even under pressure</li><li>Solid relationship management skills that support and build donor/volunteer relationships.&nbsp;</li><li>Solid written communication skills&nbsp;</li><li>Proficiency in Microsoft Office Suite required.</li><li>Ability to work occasionally in the evenings and weekends.</li><li>Valid driver’s license and reliable transportation required.</li></ul>Application Information&nbsp;Qualified applicants should submit a resume and a cover letter describing their: 1) qualifications and experiences; 2) salary requirements; and 3) how they learned about the position at United Way to:United Way of Central and Northeastern CTHuman Resources&nbsp;One State Street, Suite 1710 Hartford, CT 06103Email: <a href="mailto:positions@unitedwayinc.org" target="_blank">positions@unitedwayinc.org</a>&nbsp; &nbsp;No phone calls please.Job Closing Date: Open until filled.United Way of Central and Northeastern Connecticut is an equal opportunity employer M / F / D / V&nbsp;Frequently cited statistics show that women and members of structurally marginalized and/or underrepresented groups apply to jobs only if they meet 100% of the qualifications. United Way of Central and Northeastern Connecticut encourages you to break that statistic and to apply. Few candidates will likely meet 100% of the qualifications. We look forward to receiving your application.

United Way of Central and Northeastern CT

Impact and Engagement Administrative Assistant

POSITION SUMMARYCoordinate UpliftED outreach, marketing, and social media efforts, while building stakeholder relationships and facilitating events. Support program reporting, resource distribution, and success story collection.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>Conduct UpliftED outreach and education activities.</li><li>Attend and increase awareness of UpliftED services at interagency networking meetings with other community organizations.</li><li>Assist with the marketing UpliftED for partnership opportunities.&nbsp;</li><li>Update and maintain UpliftED website.</li><li>Update and monitor the text messaging platform.</li><li>Manage and create content for the UpliftED social media accounts.</li><li>Facilitate outreach events to increase knowledge of college readiness and persistence topics.</li><li>Maintain relationships with internal and external stakeholders.&nbsp;</li><li>Coordinate the UpliftED meetings.</li><li>Develop in-depth knowledge of UpliftED and services focused on post-secondary education and achieving credentials.</li><li>Assist with providing reporting on program outputs and outcomes.&nbsp;</li><li>Participate in meetings to gain updates and training from the Florida College Access Network (FCAN) as required.</li><li>Coordinate distribution of UpliftED equipment and supplies.</li><li>Assist in collecting participant success stories to highlight program achievements.&nbsp;</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.&nbsp;</li><li>May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTSJob requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree.&nbsp;</li><li>One year of experience in working with high school and/or college students preferred.</li><li>Intermediate experience with Microsoft Office required</li><li>Experience in Canva and Square Space preferred.&nbsp;</li><li>Database experience preferred.&nbsp;</li><li>Customer service skills and experience required.&nbsp;</li><li>Ability to edit, complete, and assemble reports.&nbsp;</li><li>Attention to detail and accuracy.&nbsp;</li><li>Analytical skills preferred.&nbsp;</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.&nbsp;</li><li>Strong proofreading skills preferred.</li><li>Ability to utilize organizational skills effectively.&nbsp;</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li><li>Bilingual is a plus.&nbsp;</li></ul>COMPETENCY REQUIREMENTSCommunications - Ability to communicate effectively.&nbsp;Business Ethics - Ability to work with integrity and ethics.&nbsp;Judgment - Ability to use sound judgement.&nbsp;Initiative - Ability to take initiative.&nbsp;Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDSPhysical demands include:&nbsp;<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.&nbsp;</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally traveling to the office or offsite location.&nbsp;</li><li>Occasionally lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasionally bending, stooping, or kneeling.</li></ul>WORKING CONDITIONSWorking conditions include:<ol><li>Hybrid inside working environment.&nbsp;</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li><li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ol>

Coordinator, UpliftED

MISSION UNITED PROGRAM COORDINATORThe Mission United Program Coordinator is responsible for the success of Mission United, an initiative of United Way of the CSRA. This program is dedicated to supporting those who have served and their families.&nbsp; The emphasis is on providing care coordination to connect them with essential health and human services. The coordinator will play a key role in supporting the Mission United Veteran Services Navigators, ensuring effective resource distribution, and tracking client outcomes. Additionally, the coordinator will foster and manage partnerships with stakeholders that help connect veterans to vital services.DUTIES AND RESPONSIBILITIES:The Mission United Program Coordinator’s primary responsibilities include managing the Mission United program, recruiting and overseeing volunteers, ensuring compliance requirements to funders are met, public awareness, building community partnerships, and handling program reporting and documentation.<ul><li>Program Coordination:<ul><li>Manage daily operations of the Mission United program.</li><li>Monitor and assist in developing a program budget to ensure smooth, efficient, and cost-effective operation.</li><li>Handle administrative duties related to public relations.</li></ul></li><li>Volunteer Recruitment and Management:<ul><li>Recruit, train, and supervise volunteer Navigators, ensuring they effectively serve veterans in need of assistance.</li><li>Organize and lead Navigator orientations and training sessions.</li><li>Maintain a positive, supportive environment for volunteers.</li></ul></li><li>Compliance and Documentation:<ul><li>Maintain accurate records, including client interactions and outcomes, volunteer hours, and program activities.</li><li>Submit all necessary documentation, forms, and reports as required by funders.</li></ul></li><li>Program Reporting and Evaluation:<ul><li>Track and report key performance metrics (volunteer engagement, client satisfaction, program outcomes).</li></ul></li><li>Stakeholder Relations:<ul><li>Build and maintain relationships with community partners and stakeholders.</li><li>Serve as a liaison between volunteers, clients, and United Way.</li></ul></li><li>Other Duties:<ul><li>Attend meetings, trainings, and events related to the Mission United program.</li><li>Collaborate with community partners to improve program operations and identify new opportunities.</li></ul></li></ul>QUALIFICATIONS:<ul><li>Proven experience in program coordination and volunteer management.</li><li>U.S. military veteran or immediate family member of a military service member (active duty, retired, or reservist) from any branch of the U.S. Armed Forces, including the Coast Guard and National Guard, preferred.</li><li>Experience working with veterans or veteran-related services is highly desirable.</li><li>Strong organizational, communication, and time management skills.</li><li>Excellent communication skills, both written and verbal, along with strong interpersonal abilities.</li><li>Ability to work independently and as part of a collaborative, team-oriented environment.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); remote work tools experience is a plus.</li></ul>WORKING CONDITIONS:<ul><li>Reports to the Director of Community Impact</li><li>Will be located at the First Stop</li><li>Attending resource events is a must.&nbsp; Requires the ability to setup at event locations</li><li>Reliable transportation is required.</li></ul>Salary Range - $38,000 - $40,000Benefits:&nbsp;<ul><li>Employee pays $40/pay period for single coverage for medical, dental and vision insurance.</li><li>11 paid holidays and 3 weeks accrued PTO annually</li><li>$30/month Remote Supplement</li></ul>Please send Cover letter and resume to <a href="mailto:HR@uwcsra.org" target="_blank">HR@uwcsra.org</a>

United Way of the CSRA

Mission United Program Coordinator

Provides administrative support to the Michigan Association of United Ways and Michigan 2-1-1 and&nbsp; performs other necessary tasks for office administration. Position is part time at 20 hours per&nbsp; week. Additional in- person meetings and events will be required periodically. While this position&nbsp; is primarily remote it requires reporting to the Lansing office on an occasional basis to carry out&nbsp; the functions of the job. The Position is recognized under OPEIU Local 459 agreement. &nbsp;

Michigan Association of United Ways

Administrative Support Specialist Part-Time

Overall Purpose of this Role: This relationship-focused servant leader helps to support resource development and fundraising strategies on the Virginia Peninsula. This position oversees the United Way of the Virginia Peninsula volunteerism efforts, affinity programs, and donor relationships. &nbsp;As the community fundraiser, funds raised by UWVP are mobilized and leveraged to support direct-service nonprofit organizations, build and support collaborative solutions, and to ensure that households in our community can access assistance for basic needs and long-term supports. The Donor Relations Manager has a critical role in creating unforgettable experiences that resonate with our donors and volunteers, driving meaningful change.Volunteerism • Leads United Way’s annual Day of Caring volunteer event alongside volunteer committees, sponsors, and other staff • Works to connect individuals and groups to volunteer projects available on the Virginia Peninsula • Manages and promotes Volunteer Peninsula, an online volunteer engagement platform • Assists local nonprofit organizations in posting projects and recruiting volunteers • Support UWVP outreach efforts associated with workplace campaigns and community impact in order to mobilize volunteers • Build and uphold organization-wide best practices for volunteer management and retention Donor Retention • Build, manage, and grow a portfolio of donor accounts for the purpose of stewarding and cultivating new and ongoing relationships • Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities • Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition, but that educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving • Support and leverage workplace campaigns and other resource development strategies to provide continual donor communications and engagement &nbsp;Affinity Programs • Harness the power of donor communities to increase giving and amplify their impact in our community o Emerging Leaders Society (ELS): A group of passionate, like-minded, community-focused professionals under the age of 40 who serve our neighbors in need and develop as active advocate leaders for change o Women United (WU): Women United harnesses the power of women to improve the quality of life for women and children on the Virginia Peninsula • Facilitate affinity group programming that provides opportunities for volunteerism, networking, and enrichment • Maintain and grow peer-to-peer fundraising initiatives that are founded in connectedness and impact • Develop new Affinity groups similar to ELS and WU based on research, discussions with donors, and network-wide innovationsKey Competencies • Volunteer Coordination: Proven ability to recruit and engage volunteers • Relationship Building: Ability to engage, motivate, and maintain positive relationships with donors, volunteers, community members, and colleagues • Team Player: Works well with others to achieve a shared goal, while also contributing to the team’s success • Collaborative: Understands the roles and contributions of all community sectors and mobilize resources (financial and human) through meaningful engagement • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines • Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely and maintain high standards of quality in work • Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment • Adaptability to Change: Willingness to adapt to new process, technologies, and program requirements, and help others adjust as well • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact • Action-Oriented: Look for new solutions to old problems, take on new opportunities, and approach challenges with a sense of urgency, high energy, and enthusiasm • Responsive: Ability to respond promptly to internal and external customers, prioritize inquiries, and act as needs arise &nbsp;Qualifications and Experience: • Minimum of 3 years’ experience in nonprofit fundraising or related role • Undergraduate degree in Business Administration, Human Services, or related field • Experience working with volunteers. Preferred professional/leadership experience in the nonprofit sector • Or, a comparable combination of education and work experience • Technical proficiencies in Microsoft Office Suite, internet search engines as an end user, and social media platforms • Ability to be up and moving around for long periods of time, up to 8+ hours a day for events and independently complete event set up that may require moving up to 30 pounds • Valid driver’s license, automobile insurance, and reliable transportation This position works in-office and in the community. Remote and hybrid options are not available. Interested candidates should send their resume to <a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>.

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Donor Relations Manager

This is a unique position with flexible schedule opportunities. &nbsp;This role is full time during our high season (September - March) then approximately 30+ hours/week April - August.ABOUT US United Way of the Lowcountry unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that create opportunities for members of our community to achieve self-sufficiency. United Way of the Lowcountry currently partners with corporate, foundation, individual, and government funders to address the community’s most pressing needs and drive sustainable results. In Beaufort and Jasper counties, we're working to create a brighter future for all. We do this in two ways: by providing essential services that meet the immediate needs of our most vulnerable residents and by investing strategically in education and economic mobility programs.&nbsp;Position Summary: The Administrative Coordinator is a detail-oriented and proactive role that provides coordination and essential support to our team, President/CEO, and Board of Directors. This role involves a variety of administrative responsibilities that help facilitate the smooth operation of our programs and initiatives. The ideal candidate will have strong organizational skills, a commitment to our mission, and the ability to work collaboratively in a fast-paced environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

United Way of the Lowcountry

Administrative Coordinator

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

Community Assistance Network (CAN) Advocate 

Finance &amp; Administration&nbsp;&nbsp;&nbsp;&nbsp;General Description: Reporting to the CFO, the Controller will be responsible for oversight of all United Way of Broward County (UWBC) finance, accounting and reporting activities.&nbsp; The Controller will be involved in supporting presentations to the finance and audit committees and will work closely with the senior leadership team.&nbsp;The controller will:<ul><li>Lead the day-to-day finance operations with a budget of $30M - $40M</li><li>Be responsible for the overall supervision, professional development, training and oversight of their direct staff.</li><li>Ensure that UWBC has the systems and procedures in place to support effective program implementation and conduct successful audits.</li><li>Work closely with program leaders and their staff to education them regarding finance and accounting procedures.</li><li>Explore how the finance function can support program operations.</li><li>Partner with CFO, senior leadership, HR and IT staff to enhance and better integrate finance, HR and IT functions.</li></ul>Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Leverage strengths of the current finance team members, help to clarify roles and responsibilities, and develop and implement training programs to maximize and reach optimal individual goals.</li><li>Oversee all accounts, ledgers and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.</li><li>Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures.</li><li>Coordinate all audit activities and preparation of Form 990.</li><li>Consistently analyze financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep senior leadership abreast of the company’s financial status.</li><li>Assist UWBC leadership in the annual budgeting and planning process; administer and review all financial plans and compare actual results with a view to identify, explain and correct variances as appropriate.</li><li>Support the CFO engaging the board’s audit and finance committees around issues and trends in financial operating models and delivery.</li><li>Oversee all financial, project/program and grants accounting; ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period; collate financial reporting materials for government, corporate and foundation grants.</li><li>Manage operational cash flow forecasting by working in partnership with the program directors and establish finance and administrative systems to support program operations.</li><li>Manage and track the performance of invested assets in keeping with policies and investment guidelines.</li></ol>Other Job Duties:<ol><li>Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.</li><li>As needed, participates in committees and work groups that involve finance functions of the company.</li><li>Use discretion and judgment in the performance of duties every day and make critical decisions affecting financial operations.</li><li>&nbsp;Assist in maintaining Council on Accreditation (COA) standards.&nbsp;</li><li>&nbsp;Work closely with, and fully supports the COA and Performance and Quality Improvement (PQI) committees to understand the strategic priorities that align with the agency goals.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises:&nbsp;This position will supervise the team including functional responsibility over: accounting, accounts payable, accounts receivable, payroll and grants administration.Education &amp; Experience Requirements:&nbsp;<ul><li>Bachelor’s Degree in Accounting/Business Administration required; CPA and/or MBA preferred.&nbsp;</li><li>Seven to ten years’ accounting and finance experience, ideally beginning in accounting and audit, followed by experience gathering, evaluating, presenting and reporting financial information to executive teams and stakeholders.&nbsp;</li><li>Solid experience coordinating audit activities and managing reporting, budget development and analysis, accounts payable and receivable, general ledger, payroll and accounting for investments.</li><li>Must have a successful history in grants management as it relates to compliance and reporting for government, corporate and foundation grants is essential.</li><li>Prior supervisory experience is required; Must have commitment to onboarding, mentoring, training and retaining a diverse team; the foresight and ability to delegate accordingly.</li><li>Keen analytic, organization and critical thinking skills which allows for strategic data interpretation versus simple reporting.</li><li>Proficiency required in MS Office including Word, Excel, Outlook, PowerPoint and other related accounting programs required.&nbsp;</li><li>Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board or other outside partners.</li><li>Ability and desire to translate simple complex financial concepts to individuals at all levels including finance and non-finance staff.</li><li>The ideal candidate will have&nbsp;experience in complex nonprofit financial operations that have multiple programs.&nbsp; The individual will have personal qualities of integrity, credibility, and unwavering commitment to UWBC’s mission; an initiative-taking hands-on strategic thinker who will own, in partnership with the CFO, the responsibility for finance.</li></ul>Core Competency&nbsp;Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’s&nbsp;mission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative&nbsp;and&nbsp;quantitative goals in a&nbsp;thoughtful&nbsp;and&nbsp;time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership&nbsp;and&nbsp;commitment&nbsp;with the&nbsp;needs,&nbsp;priorities,&nbsp;goals&nbsp;and&nbsp;culture of&nbsp;UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embraces&nbsp;engagement&nbsp;of all&nbsp;people,&nbsp;ideas and&nbsp;backgrounds&nbsp;and&nbsp;aligns with&nbsp;United&nbsp;Way’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new&nbsp;challenges&nbsp;to&nbsp;further&nbsp;UnitedWay’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives&nbsp;and&nbsp;timelines,&nbsp;and&nbsp;seeks&nbsp;help&nbsp;when&nbsp;needed in&nbsp;juggling&nbsp;priorities.</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be&nbsp;effective&nbsp;in any&nbsp;team&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

17 Administration / Customer Service Jobs