Coordinator, Multi-Media

POSITION SUMMARY
Lead multi-media production for HFUW, using impactful storytelling to enhance its local and national profile. Collaborate across departments to create, edit, and distribute compelling multi-media content across multiple platforms, supporting the marketing strategy and brand integrity.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION
An individual must be able to perform each essential duty listed below at a satisfactory level:

• Serve as primary resource for multi-media production to support an integrated marketing strategy for key audiences.
• Create multi-media content (i.e. photography and video) for multiple channels and assist the Graphic Design and Brand Manager with design projects.
• Attend and interview at frequent onsite and offsite events.
• Ensure all designs align with United Way brand standards and maintain consistent branding across internal and external media.
• Assist with marketing projects to ensure timely delivery.
• Assist in maintaining content across various multi-media channels.
• Partner with the Marketing team to develop innovative marketing strategies.
• Collaborate with other departments to ensure consistent brand representation and to advance Marketing and Communications activities.
• Assist with the research, coordination, and planning of Marketing and Communications initiatives.
• Assist with writing and editing, including scripts, interview questions, social media posts, and web content.
• Assist with proofing and editing to ensure accuracy, brand integrity, and relevancy in all collateral.
• Organize and maintain digital files for reference materials, data, and articles.
• Develop in-depth knowledge of Heart of Florida United Way programs, initiatives, events and experiences.
• Ensure equipment readiness and manage all aspects of on-site production, including setup, testing, timeline management, interviews, b-roll capture, and cleanup.
• Ensure adherence to all organizational policies and procedures, staying informed about updates.
• Maintain and provide recommendations for policies and procedures for brand guidelines to ensure overall HFUW operational excellence.
• Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.
• Provide back-up support to the Marketing and Communications team.
• May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.
• Contribute to overall organizational success by performing other duties and responsibilities as assigned.

JOB REQUIREMENTS
Job requirements include:

• Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.
• Valid Driver License required.
• Two years of multi-media or graphic design experience required.
• Intermediate experience with Microsoft Office and other related technology required.
• Intermediate experience in Adobe Creative Suite or other related technology required.
• Expertise in design for web, email, and social media platforms preferred.
• Demonstrated ability to take initiative, anticipate needs, and proactively address challenges.
• Customer service skills and experience required.
• Ability to edit, complete, and assemble documents.
• Attention to detail and accuracy.
• Excellent analytical skills.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work independently with minimal supervision required.
• Strong communication skills, both written and orally, required.
• Ability to utilize critical thinking and problem-solving skills.
• Ability to utilize organizational skills effectively.
• Must have access to a private, secure, and stable high-speed internet connection.
• Must have access to a quiet, confidential workspace.

COMPETENCY REQUIREMENTS

Communications - Ability to communicate effectively.

Business Ethics - Ability to work with integrity and ethics.

Judgment - Ability to use sound judgement.

Initiative - Ability to take initiative.

Teamwork - Ability to work in a team environment.

PHYSICAL DEMANDS
Physical demands include:

• Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.
• Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.
• Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.
• Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
• Constantly viewing information on a computer screen.
• Frequently traveling to the office or offsite location.
• Frequently moving about to accomplish tasks.
• Occasionally lifting and moving of items weighing up to approximately 35 pounds.
• Occasionally adjusting or moving objects up to 15 pounds in all directions.
• Occasionally bending, stooping, or kneeling.

WORKING CONDITIONS
Working conditions include:

• Hybrid inside working environment.
• Flexible schedule required, including frequent early mornings, evenings, and weekend hours.
• High level of long periods of concentration.
• Frequent interactions with internal and external customers.
• Reliable transportation required.
• Frequent travel to multiple locations in Orange, Osceola, and Seminole Counties.

Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!

Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium.

Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.

401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.

Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance. Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.