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1 | P a g e 
 


United Way of Lancaster is looking for a Program Supervisor to join our PA 211 East team. 
United Way for nearly 100 years has brought together the financial resources of donors, the 
passion of community volunteers, the expertise of community partners, and the dedication 
of the United Way staff to create change in our community. If you are a passionate and 
dedicated individual with a desire to make a difference, we’d like to talk to you. 

The Supervisor Position is responsible for providing day-to-day operations for PA 211 East’s 
7 county service area, while acting in accordance with our values, vision, and mission. 

Responsibilities: 

 • Manage 211 operations by implementing policies and procedures that ensure 
delivery of high-quality information and referral services to all callers. 

 • Coach and develop the team of Resource Navigators by monitoring call handling, 
review caller records and providing feedback. 

 • Manage performance of the team by setting expectations and performance 
standards through 1v1’s and performance reviews. 

 • Oversee and manage team schedules to ensure fully staffed. 
 • Represent PA 211 East in the community. 


Qualifications: 

 • Bachelor’s degree in social work or equivalent work experience in health and human 
services field. 

 • Bilingual in Spanish and English a plus 
 • A Valid Driver’s License is required 
 • Clearances are required with relevance to the position 


This is full–time, Monday – Friday. 

We offer a competitive compensation and benefits package. 

Please send your resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. No phone calls please. 


<a href="mailto:btice@unwlanc.org" target="_blank">mailto:btice@unwlanc.org</a>


2 | P a g e 
 

All United Way of Lancaster employees are employed at will. 

United way of Lancaster is an Equal Opportunity Employer committed to diversity in the 
workplace. 

All qualified applicants will receive consideration for employment without regard to sex, 
race, color, age, national origin, religion, sexual orientation, gender identity, protected 
veteran status, disability, or other protected status.

United Way of Lancaster County

PA 211 East Supervisor

1 | P a g e 
 


United Way of Lancaster is looking for a Resource Development Associate to join our team. 
United Way for nearly 100 years has brought together the financial resources of donors, the 
passion of community volunteers, the expertise of community partners, and the dedication 
of the United Way staff to create change in our community. If you are a passionate and 
dedicated individual with a desire to make a difference, we’d like to talk to you. 

The Resource Development Associate position will work as a cross functional member of 
the RD team fulfilling various fundraising duties as necessitated by events and activities 
throughout the fiscal year and to engage donors across the donor cycle, while acting in 
accordance with our values, vision, and mission. 

Responsibilities: 

 • Work closely with the Director of Stewardship to plan and implement workplace 
campaigns and year-round donor engagement activities. 

 • Assist with developing workplace giving campaign strategies to create tailored 
engagement plans for participating companies. 

 • Manage portfolio of assigned corporate accounts to assist in the planning and 
implementation of workplace giving campaigns. 

 • Foster relationships with key stakeholders at companies participating in workplace 
campaigns to deepen the company’s commitment and that of their employees to 
increase participation, retention, and potential revenue. 

 • Assist Director of RD with implementing strategies to grow the number of individual 
leadership level donors through qualification, cultivation, solicitation, and 
stewardship. 

 • Conduct discovery visits to assess, cultivate, and solicit a portfolio of leadership 
annual giving prospects for gifts between $1,000 and $5,000. 

 • Develop a cultivation and stewardship strategy to engage and retain new and young 
adult donors. 

 • Assist with the management of special donor groups, such as Women United 
 • Assist in developing and carrying out overall donor stewardship plans and activities. 
 • Partner with the Development and Marketing teams to plan and carry out 

fundraising, donor stewardship, and community engagement events. 
 • Develop and participate in presentations to raise awareness of the impact of United 

Way funding and programs throughout Lancaster County. 


2 | P a g e 
 


Qualifications: 

 • Bachelor’s degree in related field 
 • Minimum of 2 years of fundraising experience 
 • Bilingual in Spanish and English a plus 
 • A Valid Driver’s License is required. 


This is full–time, Monday – Friday. 

We offer a competitive compensation and benefits package. 

Please send your resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. No phone calls please. 


All United Way of Lancaster employees are employed at will. 

United way of Lancaster is an Equal Opportunity Employer committed to diversity in the 
workplace. 

All qualified applicants will receive consideration for employment without regard to sex, 
race, color, age, national origin, religion, sexual orientation, gender identity, protected 
veteran status, disability, or other protected status. 
 

<a href="mailto:btice@unwlanc.org" target="_blank">mailto:btice@unwlanc.org</a>

RD Assoicate

United Way of Lancaster is looking for a Controller to join our Finance Team. United Way 
for nearly 100 years has brought together the financial resources of donors, the passion of 
community volunteers, the expertise of community partners, and the dedication of the 
United Way staff to create change in our community. If you are a passionate and dedicated 
individual with a desire to make a difference, we’d like to talk to you. 

The Controller position will handle daily accounting functions, while acting in accordance 
with our values, vision, and mission. 


Responsibilities: 

 • Maintain accurate accounting records by processing accounts payable/receivable 
as transactions occur. 

 • Review and approve weekly accounts payable for accuracy and completion. 
 • Prepare and post general ledger entries. 
 • Track and prepare reports on the use of restricted funds and grants. 
 • Prepare month end reconciliations. 
 • Prepare month-end financial statements and management report. 
 • Prepare annual budget. 
 • Report to Finance Committee and attend meetings. 
 • Manage annual audit. 
 • Maintain fixed asset records. 
 • Maintain cash balances and banking relationships. 
 • Work with external auditors throughout annual audit. 


Qualifications: 

 • Bachelor’s degree in finance, accounting, or related field 
 • 5 years relevant work experience 
 • 2 years working with a nonprofit preferred 
 • Experience with MIP accounting software 


This is a full-time, on-site position Monday – Friday. 

We offer a competitive compensation and benefits package. 

Please send your resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. No phone calls please. 


All United Way of Lancaster employees are employed at will. 

United way of Lancaster is an Equal Opportunity Employer committed to diversity in the 
workplace. 

All qualified applicants will receive consideration for employment without regard to sex, 
race, color, age, national origin, religion, sexual orientation, gender identity, protected 
veteran status, disability, or other protected status. 
 

<a href="mailto:btice@uwlanc.org" target="_blank">mailto:btice@uwlanc.org</a>

Controller

United Way of Greater Cincinnati (UWGC) is dedicated to making a meaningful impact in our community. We strive to foster positive change and empower individuals to reach their fullest potential. Our team is passionate, driven, and committed to creating lasting partnerships that drive philanthropic support for our initiatives.We are seeking an experienced relationship builder to join our development team. The Gift Officer will play a pivotal role in growing donors and revenue at the major gift level in coordination with the organization's fundraising strategy.The ideal candidate will be a strategic thinker with exceptional interpersonal skills, capable of cultivating strong relationships with donors, volunteers, and community stakeholders. Key Areas of Responsibility:<ul><li>Portfolio Management: Build relationships with current and prospective donors with the capacity for major giving. Manage a portfolio of 100+ donors and prospects. </li><li>Securing New and Increased Giving: Identify, qualify, and solicit major gifts from individuals to achieve personal fundraising goals.</li><li>Volunteer Collaboration: Engage volunteers to leverage their relationships and networks to identify and solicit new and increased gifts. </li><li>Solicitation &amp; Materials: Develop and customize materials and offers that match donor interests and capacity.</li><li>Cultivation Events: Manage events and activities that provide opportunities to meet and qualify prospects. </li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in a related field.</li><li>Minimum of 3-5 years of experience in major gift fundraising, donor relations, or related roles.</li><li>Proven track record of securing significant gifts from individuals, corporations, and foundations.</li><li>Strong interpersonal skills with the ability to build rapport and establish trust with diverse stakeholders.</li><li>Excellent communication skills, both verbal and written, with experience in crafting compelling donor proposals and presentations.</li><li>Highly organized with the ability to manage multiple projects simultaneously and meet deadlines.</li><li>Proficiency in donor management software and Microsoft Office Suite.</li><li>Commitment to the organization's mission and values, with a passion for making a difference in the community.</li><li>Frequent travel to events and meetings within the regional area.</li><li>Willingness to work some evenings and weekends.</li></ul>Core Competencies: Accountability, Organizational Commitment, Interpersonal skills, Time/Project Management, Integration, Communication/Interpersonal Skills, Strategic Planning. Salary starting $65,000, plus competitive benefits packageApplicants should apply by Friday, May 3, 2024, via the link below:<a href="https://jobapply.page.link/gwtk9" target="_blank">https://jobapply.page.link/gwtk9</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Gift Officer

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families. Together, the contributions of thousands of individual donors become a force for change in the community. POSITION SUMMARY AND KEY RESPONSIBILITIES Resource Development is responsible for raising funds necessary for United Way of Brevard to meet its mission. All Resource Development team members are committed to providing high-quality prospecting, cultivating, service delivery and donor stewardship to make their giving easy, impactful and personally meaningful.The Campaign Relationship Manager drives the implementation of year-round engagement processes for a portfolio of organization donors, with a strong focus on United Way Community Campaign. The ideal candidate thrives in a forward-facing role, building relationships and providing excellent customer service. This position also supports new business and re-engagement business strategies.<ul><li>Manage large portfolio of assigned corporate accounts to aid in the planning and execution of corporate "workplace" giving initiatives  </li><li>Make presentations and represent United Way of Brevard in the community at local events and workplace campaign kick-offs. Attend all appropriate events, providing day-of and follow-up assistance as required.</li></ul><ul><li>Work closely in partnership with finance and pledge processing for the pledge reconciliation process to help ensure UW is in receipt of full giving amounts</li></ul><ul><li>Review and finalize donor data and progress reports, ensuring accuracy and comprehensiveness.  </li><li>Participate in annual action planning, including the development of donor segmentation, research and engagement planning to increase retention and annual giving and the development of processes to ensure collaboration, integration and alignment of Resource Development team.</li></ul><ul><li>Meets monthly goals for personal contact with donors and prospects, with a strong emphasis on face-to-face meetings, but also includes phone, e-mail, and other unique donor engagement opportunities.</li><li>Contribute to the overall success of United Way by performing other essential duties and responsibilities as assigned.</li><li>Maintain Andar database as a tool to help build relationships by keeping accurate and up-to-date account records.</li><li>Utilize Andar to support data-informed decision-making about workplace accounts and analyze donor information for trends, gaps, and opportunities for revenue growth.</li><li>Available to work a schedule that may extend over 40 hours per week and sometimes includes early morning and evening activities. </li></ul>JOB REQUIREMENTSThese specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.  Individual abilities may result in some deviation from these guidelines.Education and ExperienceBachelor’s degree in business, sales, or nonprofit management; or equivalent, in job-related areas is required<ul><li>1-2 years of experience in sales or fundraising</li></ul>Skills/Abilities <ul><li>Specific knowledge of best practices in donor service delivery, engagement and retention</li><li>Experience working with corporations to meet their community and employee engagement needs</li><li>Demonstrated ability to gather, analyze and summarize data for use in planning, service delivery and continuous quality improvement efforts</li><li>Strong strategic, analytical and critical thinking skills with excellent written and verbal communication skills</li><li>Team-oriented with a commitment to fostering strong, productive, working relationships with all staff, volunteers, and the overall community</li><li>Ability to efficiently and accurately work under time and performance pressure</li><li>Demonstrated commitment to meeting both the expressed and unmet needs of internal and external clients</li><li>Demonstrated decision-making ability based on excellent judgment applied within the context of operating policies and processes and organizational values</li><li>Work well independently and within teams as a member and/or leader</li><li>High level of integrity with demonstrated ability to exercise tact and good judgment</li><li>Ability to manage multiple projects and prioritize tasks in a matrixed organization structure</li><li>Proficient in Microsoft Office and demonstrated ability to learn new technology applications</li></ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.UNITED WAY CORE COMPETENCIES FOR ALL STAFF<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations. </li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. </li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>ABOUT BREVARD COUNTY FLORIDABrevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference.  With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>

United Way of Brevard County, Florida

United Way of Brevard 

Campaign Relationship Manager 

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families. Together, the contributions of thousands of individual donors become a force for change in the community.POSITION SUMMARYThe Resource Development Director plays a critical role in shaping and implementing the organization’s overall revenue strategy and, as a member of the Leadership Team, advising on optimal revenue strategies. Critical priorities for the Director of Resource Development will be to achieve or exceed current annual goals, and to build a program that ensures long-term, sustainable and transformative growth. The person will also have day-to-day responsibility for planning, implementing, and managing all account relationship management and fundraising-related activities including engaging a larger, broader and more diverse audience; managing development staff and partnering throughout the organization.KEY RESPONSIBILITIES <ul><li>Develops and coordinates aggressive fundraising strategies from individuals, corporations, foundations, city sources, and other private, public, and non-profit entities via annual giving, memorial gifts, major gifts, planned giving initiatives and endowment building activities.</li><li>Lead all aspects of the resource development department, and build a strong and nimble development team through recruitment; professional development; performance management; and motivational leadership. </li><li>Establish performance measures, monitors results and helps evaluate the effectiveness of the organization’s fund development program.</li><li>Provide strategic departmental oversight of the donor database system (ANDAR) and build a best practices environment to support the development of external engagement efforts. </li><li>Be transparent and accountable in creating high-quality reporting in partnership with program staff for donors and progress reports for the Campaign Cabinet and  Board of Directors. </li><li> Collaborate with the President/COO to ensure appropriate processes to support reporting requirement. </li><li>Oversee the planning and execution of the United Way Community Campaign, managing a portfolio of corporate accounts and workplace giving initiatives.</li><li>Represent United Way of Brevard at local events, meetings, and campaign kick-offs, promoting the organization's mission and objectives.</li><li>Collaborate with finance and pledge processing teams to ensure accurate reconciliation of pledges and timely receipt of donations.</li><li>Cultivate effective relationships with the board, current partners, and others who can positively impact new revenue stream generation.</li><li>Develop strategic relationships to expand the reach, organizational awareness and programmatic capabilities of United Way of Brevard.</li><li>Lead corporate partner cultivation, serving as primary relationship manager and personally solicit high-level gifts from a portfolio of current and prospective donors.</li><li>Systematically identify, cultivate and steward major gift donors.</li><li>Deepen all donor alliances through regular, relevant communications and stewardship; and expand the donor base and partnership opportunities. Maintain a significant portfolio of principal donors, and facilitate relationships between donors and United Way.</li><li>Collaborate across departments to create an environment that nurtures a fundraising mindset throughout the organization. </li><li>Participates in community events or with community groups relevant to the United Way’s mission.</li><li>Foster an environment of cohesiveness, collaboration and achievement and ensure staff accountability for excellence through clearly defined and measurable goals.</li><li>Create a climate that promotes respect for others and acceptance of alternative ideas and approaches, as well as the highest ethical standards and practices.</li><li>Embrace diversity and inclusion as a strategic advantage.</li><li>Review and analyze progress reports, ensuring accuracy and comprehensiveness, and providing regular updates to stakeholders.</li><li>Prepares or participates in writing federal, state, local government, and foundation grants and reports.</li></ul>JOB REQUIREMENTSEducation and Experience<ul><li>Bachelor's degree in business, sales, nonprofit management, or related field. Master's degree preferred.</li><li>Minimum of 5 years of experience in fundraising, sales, or nonprofit leadership, with at least 2 years in a supervisory role.</li></ul>Skills/Abilities<ul><li>Proven track record of successful fundraising and donor relationship management.</li><li>Strong leadership and team-building skills, with the ability to inspire and empower staff.</li><li>Excellent communication and interpersonal skills, with the ability to engage and influence diverse stakeholders.</li><li>Strategic thinker with analytical and problem-solving abilities, capable of driving results in a dynamic environment.</li><li>Commitment to diversity, equity, and inclusion principles, with the ability to foster an inclusive and supportive work environment.</li><li>Proficiency in data analysis, financial management, and Microsoft Office suite.</li><li>High level of integrity, professionalism, and ethical conduct.</li><li>The Resource Development Director is a key leadership position within United Way of Brevard, requiring a strategic, dynamic, and results-oriented individual with a passion for fundraising and community impact.</li></ul>

Director, Resource Development 

<h2>Accountant </h2>Are you an experienced Accountant looking to make a meaningful impact? Do you thrive in a dynamic environment where your skills contribute directly to positive change? At United Way Southern Vancouver Island (UWSVI) we are dedicated to transforming lives in the community. As the accountant, you will ensure UWSVI's financial health and sustainability. The accountant has primary responsibility for recording and overseeing the financial transactions of UWSVI, including maintenance of accounts receivable and accounts payable, payroll processing, benefit management, and financial reporting. The accountant reports to and works closely with the Director of Finance and Operations to provide accurate and timely information confidentially to the management team. The accountant has excellent written and oral communication skills and a keen interest in UWSVl's mission. This is a wonderful opportunity to join our growing team and really make a difference! <h3>What makes United Way of Southern Vancouver Island a great employer? </h3>• Highly collaborative, supportive, and fun team environment. • Opportunity to improve lives in our community. • Competitive compensation of $71,484 to $73,304 per annum. • A flexible hybrid role with the ability to work from home up to two days per week. • Extended Health Care Group Insurance, including medical and dental benefits. • An RRSP Matching program up to 5% of your salary. • Generous paid leave with three weeks vacation, floating, primary days, and sick leave. • Access to fitness center and secure bike storage. • Professional development opportunities. Please be sure to review the full <a href="https://uwsvi.ca/website/wp-content/uploads/2024/04/UWAccountantJDApril2024.pdf" target="_blank">Job Description</a>. <h3>About United Way Southern Vancouver Island: </h3>United Way Southern Vancouver Island is a leading community non-profit working to transform lives across the Greater Victoria region. For over 85 years, United Way has been at the forefront of challenges impacting the Southern Vancouver Island community. We work collaboratively to respond to both long-term social issues and emerging needs. UWSVI is an equal-opportunity employer and values the diversity of the people it hires and serves. Diversity at UWSVI means creating a workplace where individual differences are recognized, appreciated, respected, and celebrated. We actively encourage applications from members of groups experiencing barriers to equity. The more inclusive we are, the better our work will be.<h3>How To Apply: </h3>Please submit your resume and cover letter to <a href="mailto:careers@uwsvi.ca" target="_blank">careers@uwsvi.ca</a> by 5:00 PM, April 26, 2024

Accountant

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.  Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work.  Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.  Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls prior to the beginning of the shift. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment.  Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable. AIRS or AAS certification preferred. • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.  Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture  General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.  UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist

POSITION SUMMARY (This is a temporary position)As a Facilities Associate, you are responsible for maintaining the efficient function of the mailroom by sorting and delivering mail, ordering supplies, fulfilling mail requisitions, and keeping track of deliveries for off-site events. You will also be available to assist the Facilities team and the building engineer in the daily maintenance and upkeep of entire facilities to include room setups and reconfigurations to fulfill staff and rental meeting requests.  KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul><li>Responsible for the daily operation of the mailroom including sending, receiving, and delivering mail parcels and handling material being shipped for conference events and disasters.</li><li>Responsible for delivering material locally using the van as needed to ensure event material is delivered on time and returned to the building if applicable.</li><li>Maintains the mailroom and equipment in clean and orderly condition and follows prescribed safety regulations.</li><li>Ensures classrooms and meeting spaces are ready for occupancy, furniture is arranged as required, and that rooms are clean and presentable.</li><li>Maintains spare key inventory and key box maintenance.</li><li>Performs typical maintenance tasks to support the entire facility.</li><li>Detects and reports suspicious mail and packages to Manager, Facilities before delivering.</li><li>Detects and reports defective materials or questionable conditions to the Manager, Facilities.</li><li>Assists in performing prescribed preventative maintenance on the building and grounds as required.</li><li>Manages coffee inventory, restock supplies.</li><li>Other duties as assigned</li></ul>JOB REQUIREMENTS Minimum requirements include:<ul><li>A valid driver’s license.</li><li>GED/high school diploma.</li><li>Clean background check</li><li>At least one year of prior experience in a similar role.        </li></ul>Work is regularly performed in a combination of office and shop environments and is regularly exposed to dust, odors, oil, fumes, and noise. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Heavy lifting, up to 50lbs, is often required while moving packages and furniture.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $20 - $25 per hour. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital.)   Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Teamwork Collaboration - Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity. We value the visible and invisible qualities that make you who you are.We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive to include diversity, equity, and inclusion practices at the center of our daily work.We commit to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED

United Way Worldwide

Facilities Lead Associate

The United Way of Southwest Virginia Administrative Assistant conducts administrative and logistical tasks related to every area and function of our organization. Primary responsibilities include data entry and reporting for the development team at United Way of Southwest Virginia, maintaining confidential information related to donors and partners, processing accounts receivable, providing logistical support for the organization's events, programs, and meetings, and conducting advanced administrative tasks to ensure the team is performing effectively and efficiently.  The Administrative Assistant will report to the Director of Development.  This position supports the department's team members, including the Director of Development and Executive Director. A successful Administrative Assistant must be able to complete a regular schedule of time-sensitive tasks along with multiple requests for assistance in a professional and organized manner.

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