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POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)United Way Worldwide brings people together to build strong communities where everyone thrives.&nbsp; As one of the world’s largest privately funded charities, we serve 95% of the U.S. communities and 37 countries and territories.&nbsp; Our humanitarian aid supports 48 million people every year. Through United Way Worldwide, communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic solutions, and health resources.United Way Worldwide (UWW) seeks a detailed-oriented Manager, Evaluation and Reporting. This role will manage an emerging portfolio of work in the climate change, clean energy and disaster relief program areas to help communities around the world become more resilient. The Manager, Evaluation and Reporting will serve on the UWW Government Partnerships team, leading the monitoring and evaluation activities for the Environmental Protection Agency (EPA) Greenhouse Gas Reduction Fund (GGRF) grant program.&nbsp;United Way Worldwide is a member of the Power Forward Coalition (PFC) and has been awarded an $80-million grant to implement a 7-year national initiative.The ideal candidate will have extensive program evaluation experience, a strong knowledge of federal grant administration protocols, proficiency in utilizing cloud-based solutions such as SharePoint, OneDrive and MS Teams, CRMs, and Grants Management Systems (GMS). The role will entail Salesforce reporting, quality assurance and compliance, and project management responsibilities.The Manager of Program Evaluation and Reporting will report to the Director of Program Operations and will work collaboratively with other members of the United Way Worldwide Team, as well as external coalition partners and an array of community stakeholders.&nbsp;Please note that this position is subject to government funding availability. Although the award has been made, it is important to acknowledge that funding allocations and external factors beyond our control may impact this position.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONProgram Evaluation and Grant Reporting:<ul><li>Lead a full range of data collection, compliance, grant monitoring and evaluation workstreams.</li><li>Manage GGRF program data and reporting via Salesforce and Grant Management System (GMS) portals.</li><li>Prepare detailed program evaluation and subrecipient progress reports. Ensure timely submission of monthly, quarterly and annual outcome reports.&nbsp;</li><li>Implement qualitative and quantitative data management protocols.</li></ul>Grant Compliance/Quality Assurance:<ul><li>Manage data collection and program compliance workstreams and participate in Compliance and Reporting Working Group (CRWG).&nbsp;</li><li>Ensure data accuracy, completeness, and compliance with coalition and federal Uniform Guidance requirements.</li><li>Collaborate with interdepartmental leads to inform subrecipient grant evaluation, data collection, and performance metrics.</li><li>Maintain quality assurance standards of subrecipient data collection, assess accuracy, and identify risk and non-compliance concerns. &nbsp;</li><li>Serve as the quality assurance management lead, UWW Business Review Process (BRP) content lead, and GGRF evaluation subject matter expert.&nbsp;</li></ul>Other duties<ul><li>Support development of quality assurance guidance and training for program staff and subrecipients to ensure compliance with relevant federal grant evaluation standards. &nbsp;</li><li>Perform other duties as assigned.</li></ul>JOB REQUIREMENTS<ul><li>Bachelor’s degree and at least five years of experience in a similar role in&nbsp;a related field performing similar duties, ideally in nonprofit grants, data and program evaluation.</li><li>Experience working collaboratively with federal, community, and nonprofit partnerships.</li><li>Knowledge of federal grant and/or national program evaluation experience highly preferred.</li><li>Demonstrated experience utilizing Zoom, MS Teams, Grant Management System (GMS), and related online platforms.</li><li>Proficiency with Microsoft Applications, especially Word, Power Point, and Excel, and cloud-based solutions such as SharePoint and OneDrive for&nbsp; document management.</li><li>Strong analytical and research skills: Attention to detail with a focus on minimizing errors and mitigating risk.</li><li>Excellent oral and written communication skills, ability to communicate proactively regarding project status, barriers, and possible solutions.</li><li>Ability to provide effective feedback, manage up and horizontally, and initiate project efficiencies.</li><li>Excellent project management skills, including time management, and the ability to complete multiple high priority tasks within limited time constraints.</li><li>High level of integrity and discretion in handling confidential information.</li><li>Strong leadership skills and a sense of teamwork that builds positive relationships with colleagues and stakeholders, a willingness to help others bridge knowledge or resource gaps, and an innate ability to collaborate cross functionally to ensure project outcomes are met.</li><li>An inclusive working relationship with colleagues from different backgrounds, experiences, and perspectives.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $85,000-$95,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

United Way Worldwide

Manager, Evaluation and Reporting (GGRF)

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)United Way Worldwide brings people together to build strong communities where everyone thrives.&nbsp; As one of the world’s largest privately funded charities, we serve 95% of the U.S. communities and 37 countries and territories.&nbsp; Our humanitarian aid supports 48 million people every year. Through United Way Worldwide, communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic solutions, and health resources.United Way Worldwide (UWW) seeks a detailed-oriented Operations Associate to support an emerging portfolio of work in the climate change, clean energy and disaster relief program areas to help communities around the world become more resilient. This role will serve on the UWW Government Partnerships team, supporting the administrative activities of the Environmental Protection Agency (EPA) Greenhouse Gas Reduction Fund (GGRF) grant program. United Way Worldwide is a member of the Power Forward Coalition (PFC) and has been awarded an $80-million grant to implement a 7-year national initiative.The ideal candidate will have extensive administrative experience, a strong knowledge of grant administration protocols, proficiency in utilizing cloud-based solutions such as SharePoint, OneDrive and MS Teams, CRMs, and Grants Management Systems (GMS). The role will entail strong project management and administrative expertise.The Operations Associate will report to the Director of Program Operations and will work collaboratively with other members of the United Way Worldwide Team, as well as external coalition partners and array of community stakeholders.&nbsp;Please note that this position is subject to government funding availability. Although our award has been announced, it is important to acknowledge that funding allocations and external factors beyond our control may impact this position.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAdministrative Support:&nbsp;<ul><li>Provide administrative support to GGRF program to include meeting coordination and event logistics between UWW staff, local United Ways, coalition members, and/or external partners.&nbsp;</li><li>Support GGRF program staff efficiently manage project timelines, tasks, interdepartmental workstreams, and workplan reminders.</li><li>Assist GGRF program staff with travel planning and reimbursement submissions</li><li>Provide administrative assistance with online reporting system tasks.</li><li>Create administrative efficiencies and processes to support GGRF program staff complete internal Business Review Process (BRP) task.&nbsp;</li></ul>Program Engagement and Community Outreach:<ul><li>Support community engagement, market building logistics and outreach efforts for Local United Way (LUW) events.</li><li>Provide GGRF program staff administrative support with programmatic inquiries.</li><li>Create project status summaries for internal and external communication.</li><li>Provide GGRF program staff with administrative support developing tools and program resources.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:&nbsp;<ul><li>Specific interest in the areas of community development, social service support, and environmental solutions.</li><li>Strong organizational, technology, and project management skills.</li><li>Experience prioritizing tasks and multiple projects deliverables.</li><li>Ability to work both as a member of a team and independently.</li><li>Strong problem-solving skills with a demonstrated background or interest in creating new, effective solutions and processes.</li><li>Previous experience supporting event logistics and administrative , or developing internal processes and protocols for effective implementation.</li><li>Advanced experience using Microsoft required; experience with Smartsheet and CRMs such as Salesforce preferred.</li><li>Bachelor’s degree or commensurate experience.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $65,00 to $75,000 &nbsp;per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Operations Associate (GGRF)

POSITION SUMMARY:(Eligible for Hybrid/ 3 days in office - Alexandria, VA)&nbsp;The Senior Director of State Policy and Advocacy will be responsible for leading United Way Worldwide’s support of state-specific policy advocacy efforts and providing technical assistance and training to strengthen local United Ways in developing and implementing policy and advocacy strategies. The successful candidate will work across United Way’s impact pillars that guide the organization’s policy priorities: Healthy Communities, Youth Opportunity, Financial Security, and Community Resiliency. They will&nbsp;serve as the key point of coordination for the network’s policy-advocacy capacity building efforts at the state and local levels, including national trainings, coordination with state associations and local United Ways on their advocacy initiatives, capacity building, support for elected official engagement, virtual conferences and fly-ins for local United Way staff and board members.&nbsp;The Senior Director of State Policy and Advocacy will also be responsible for managing or supporting substantive public policy issues, leading cohorts of state and local United Ways to engage in issue advocacy, facilitating best practice sharing for securing state government funding, designing and facilitating trainings for state and local United Ways, and managing partnerships with coalitions and advocacy organizations.&nbsp;Candidates will be expected to have significant experience leading and executing trainings and policy events, including developing agendas, coordinating speaker outreach, supporting engagements with elected officials, creating materials, and managing logistics. You will also be expected to have some working knowledge of&nbsp;&nbsp;the following policy areas: Healthy Communities, Youth Opportunity, Financial Security, and Community Resiliency, along with strong communications and public speaking skills, project management skills, exceptional organizational skills, and the ability to set vision and direction for United Way Worldwide’s support of state and local policy efforts. Duties also include producing webinars and developing how-to guides and resources. &nbsp;You will report to the Senior Vice President of Public Policy and will work collaboratively on a daily basis with other members of the Global Network Advancement Team, in addition to other departments at United Way Worldwide. In your role as Senior Director of State Policy and Advocacy, you will advise and support execution of departmental goals, strategy, operations and budget. You will communicate policy and advocacy priorities with internal and external stakeholders and work with a range of other staff within United Way Worldwide.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION: An individual must be able to perform each essential duty listed below at a satisfactory level:<ol><li>Develop and lead the vision for United Way Worldwide’s support of state policy engagement, including equipping state and local United Ways to advance &nbsp;state-level policy&nbsp; aligned with the United Way network’s identified policy priorities and state-level opportunities , consisting of: state-specific advocacy campaigns, strategic relationship building with elected officials, engagement on state-specific legislation, coalition mobilization, public events, and more.&nbsp;</li><li>Organize, participate in, and conduct trainings, webinars, and conferences to build the capacity of the United Way U.S. network, including:</li></ol><ul><li>State Hill Days and local Days of Action&nbsp;</li><li>Trainings for local United Ways&nbsp;</li><li>United Way Advocacy Forum and Capitol Hill Day</li><li>Additional national network-wide events&nbsp;</li></ul><ol><li>Strengthen and enhance the United Way Policy Team’s state and local policy engagement strategy, including consultation model, communications and outreach, advocacy tools and resources, and trainings.&nbsp;</li><li>Manage or support substantive public policy issues through public awareness campaigns, grassroots and grasstops mobilization, digital advocacy, and strategic influencer engagement.</li><li>Facilitate opportunities for local United Ways to build relationships with their elected officials, including through trainings on state and local elected engagement with both the legislative and executive branches.</li><li>Build and manage relationship cohorts of state and local United Ways to provide targeted supports, technical assistance and consultation in an effort to increase their capacity to engage in advocacy on priority issues. Support the broader United Way network to also engage.&nbsp;</li><li>Cultivate relationships with national advocacy partners and find synergy with UWW policy and advocacy priorities.</li><li>Collaborate with the Network Engagement Team to help build the capacity and knowledge of United Ways to engage in public policy and advocacy.</li><li>Lead web and virtual meetings.</li><li>Other duties as assigned.&nbsp;</li></ol>JOB REQUIREMENTS:&nbsp;Minimum requirements include a Bachelor’s degree and at least eight to ten years of advanced-level experience in a similar role. Familiarity with the United Way network and federal policy landscape is strongly preferred.&nbsp; The role also requires: advanced public policy knowledge, skills and abilities; excellent verbal and written communication skills; an ability to multi-task in a fast-paced environment, build relationships, and work collaboratively; and excellent project management and Microsoft Office Suite skills.&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $130,000 to $150,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIES:Accountability/Results Orientation&nbsp;Is accountable for the work results and performance to budget of an assigned team.&nbsp; Participates in the articulation of and communicates work goals and objectives, as well as expected work results.&nbsp; Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes.&nbsp; Protects the United Way brand, promoting its relevance and statue to the extent possible.&nbsp; Behaves ethically and honestly in all activities done on behalf of UWW and the movement.&nbsp; Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision Making/Risk Taking&nbsp;Evaluates available information and recommends a course of action.&nbsp; Contributes own assessment of risks and implications of decisions in team decision-making efforts.&nbsp; Develops and proposes effective alternative solutions.&nbsp; Uses judgment appropriately in decision-making.&nbsp; Knows when to shift decision making upwards.OrganizationIs highly organized and detailed in planning, managing, and executing projects and key, multi-faceted and complex initiatives, Utilizes trackers and/or other strategic organizational tools to ensure work products are constructed efficiently and effectively and easily utilized across the team to monitor and achieve goals.&nbsp;Teamwork Collaboration&nbsp;Shares pertinent information and keeps team members informed on a regular basis.&nbsp; Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives.&nbsp;Able to adapt quickly to changing conditions or performance expectations.&nbsp; Able to focus on assignments during periods of change and/or uncertainty.Relationship Management&nbsp;Embodies and promotes UWW's values and guiding principles.&nbsp; Promotes a "win-win" philosophy in dealing with others.&nbsp; Serves as a role model in dealing with others to accomplish organization goals and objectives.&nbsp; Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction.&nbsp; Able to manage and sustain key relationships to benefit the United Way movement and/or UWW.&nbsp; Formulates and communicates in an ethical and politically sensitive manner.Communications&nbsp;Expresses ideas and concepts in a clear and concise manner.&nbsp; Is persuasive and influences others.&nbsp; Actively listens to others to understand their perspectives.&nbsp; Seeks input and feedback on individual, team and departmental performance and environment.&nbsp; Supports openness.Innovation/Creativity&nbsp;Shares a deep commitment to the UW vision.&nbsp;Develops a "connected" vision for the Group.&nbsp; Has a plan to meet Group vision and contribute to overall success.&nbsp; Promotes a climate that values and rewards innovation and creativity.&nbsp; Acknowledges and champions the efforts of others to "think outside the box".&nbsp;Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector.&nbsp;Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Senior Director, State Policy and Advocacy 

Position Summary(Eligible for Hybrid/ 3 days in office - Alexandria, VA)United Way Worldwide (UWW) seeks an experienced public policy professional to join the Public Policy team as the Manager, Federal Public Policy to support federal advocacy efforts, enhance the local United Way network policy participation and engagement, help foster strong and lasting relationships with federal decision makers and to work collaboratively on key initiatives that strengthen UWW’s advocacy impact and elevate the organizational brand.We are looking for a talented, driven and experienced government relations and/or federal policy professional to support our growing Public Policy team. The successful Manager, Federal Public Policy will be invested in the core pillars of UWW’s mission as well as in supporting the success of its network of local United Ways in achieving the organization’s myriad federal policy goals. The successful candidate will work across United Way’s impact pillars that guide the organization’s policy priorities: Healthy Communities, Youth Opportunity, Financial Security, and Community Resiliency. The Manager, Federal Public Policy will have the ability to develop savvy political and coalition strategies by identifying and gathering credible federal policy-related information and data to support advocacy efforts across the executive branch and legislative branches of government. They must also have experience simplifying complex public policies and government communications for the purpose of educating and informing diverse audiences with various levels of expertise. An ideal candidate would flourish in a fast-paced environment and possess the ability to manage multiple projects while working cross-functionally on multiple workgroups, in teams and independently.Key Responsibilities/ Essential Duties<ul><li>Report to and work with UWW’s Senior Director of Policy to devise and implement federal advocacy strategies which advance the United Way network’s public policy agenda at the national level.&nbsp;</li><li>Support United Way network advocacy events to advance United Way’s federal policy agenda, including UWW’s annual Advocacy Forum and Capitol Hill Day, the organization’s signature federal policy event.</li><li>Develop advocacy messages for external communications and coordinate social media advocacy pushes, campaigns and mobilizations.&nbsp;</li><li>Develop persuasive and data-driven internal and external communications to support legislative advocacy.</li><li>Collaborate with Public Policy team members to build/enhance relationships with legislative staff and federal agency staff and leadership to support United Way’s public policy agenda.&nbsp;</li><li>Implement strategies to support United Way Worldwide’s public policy priorities.&nbsp;</li><li>Draft content for UWW’s public policy-related newsletters and presentations.&nbsp;</li><li>Maintain and build relationships with legislators, Congressional staff, and other policymakers.</li><li>Work collaboratively with internal stakeholders such as legal, communications, and the Public Policy team on public policy matters to help guide development of products, services and policies.</li><li>Advocate, internally and externally, on UWW’s policy positions.</li><li>Identify, monitor and analyze relevant policy trends, legislative proposals, and issues of importance to the organization.</li><li>Articulate policy positions in briefing papers, consultation responses, and policy meetings.</li><li>Execute strategies for engaging with policymakers around issues important to United Way Worldwide and the United Way network.</li><li>Other duties, as assigned by the UWW Senior Director of Policy.</li></ul>Minimum Requirements<ul><li>Bachelor’s Degree – equivalent experience also considered.&nbsp;</li><li>At least 5 years' experience on Capitol Hill working in federal government relations or within a federal government agency, ideally doing Congressional affairs, or other advocacy and policy experience</li><li>Demonstrates strong strategic thinking skills to formulate and execute long-term legislative and grassroots plans to achieve priorities and policy objectives.&nbsp;</li><li>Strong oral and written communication.&nbsp;</li><li>Strong organizational and time management skills.&nbsp;</li><li>Some travel may be required.&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $90,000 to $100,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Manager, Federal Public Policy

United Way of Broward County fights for the health, education and financial&nbsp;prosperity of every person in our community.
General Description: Under general supervision, the Case Manager provides case management along with service and resource coordination in a human services environment, particularly with veterans and military families as well as those with low income and homelessness related conditions.
Primary Job Responsibilities &amp; Duties: 
<ol><li>Performs needs and comprehensive assessments focused on multiple life domains; develops and updates individualized service plans in partnership with clients and their families to address their needs and facilitate referral to appropriate treatment or service providers or facilities</li>
<li>Facilitates/coordinates service, support, resource acquisition to assist client households in meeting their needs</li>
<li>Conducts activities and monitors the service environment in a manner to maximize clients ability to achieve service plan goals, develop life skills, and/or sustain success and wellness</li>
<li>Promotes resolution to client challenges, fostering client empowerment, self-sufficiency, and resilience</li>
<li>Conduct comprehensive, client-centered social work activities, to include consistent case file documentation and management in accordance with best practices and Council on Accreditation (COA) accreditation standards</li>
</ol>Other Job Duties: 
<ul><li>Supports the triage and intake of clients into the appropriate level of intervention and care</li>
<li>Advocates on behalf of clients and families for services, supports and other related resources that address their basic needs and well-being</li>
<li>Conducts community and home visits (if needed) related to client needs</li>
<li>Provides follow-up and monitors service delivery and care environments</li>
<li>Stay abreast of community resources and procedures for referring clients to appropriate resources</li>
<li>Facilitates case consultation for client situations</li>
<li>Provides crisis prevention, intervention, and supportive counseling, as needed</li>
<li>Tracks client status through resolution</li>
<li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li>
<li>Collects, tracks and reports case data in systems utilized by United Way</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts</li>
</ul>Supervises: This position has no supervisory responsibilities.
Education &amp; Experience: 
<ul><li>Master’s degree required with major course work in social work, psychology, or other closely related field.</li>
<li>At least two (2) years of experience in social case work, counseling, eligibility determination, social service, or community resource referral or closely related work.</li>
<li>Veteran status* with equivalent service experience and/or certifications required.</li>
<li>Ability to communicate effectively with a diverse audience</li>
<li>Experience working with low income and homeless population preferred.&nbsp;</li>
<li>Experience working with veterans, service members, and families of veterans and service members strongly preferred.</li>
<li>Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.</li>
<li>Proficient with Microsoft Office Suite</li>
</ul>*Veteran status is for the purposes of this position defined as two (2) or more years of active duty and a service discharge with an Honorable or General qualification.&nbsp; 
Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Case Manager - MISSION UNITED

Salary Range: $40,000-$58,585.28 annuallyBenefits (The Good Stuff)<ul><li>Exempt (Salary): 3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation amounts may vary based on roles, schedules, and years of serviceHelp us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami, Inc. is hiring a Specialist, Family Engagement EHS CCP to join our team. As Specialist, Family Engagement EHS CCP you will build relationships with the enrolled families of their assigned caseload to support program foundations, program impact areas, family engagement outcomes, and child outcomes. The Family Engagement Specialist will coordinate the development of the annual community assessments.UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.Principal Duties and Responsibilities:<ul><li>Maintain a caseload of 40-48 families at a time while serving as the Family Engagement Specialist (FES) at assigned Early Head Start-Child Care Partnership (EHS-CCP) sites.</li><li>Implement and follow the Head Start Parent, Family, and Community Engagement (PFCE) Framework to enhance and coordinate program services to increase family engagement and collaboration.</li><li>Create partnerships with families to promote parent-child relationships and family well-being.</li><li>Support family’s safety, health, financial stability, life goals and aspirations, and develop individual plans to support family’s goals.</li><li>Respect and respond appropriately to the culture, language, values, and family structures of each family served.</li><li>Enhance parent-child relationships and support parent’s roles as the first and lifelong educator of their children.</li><li>Support families in being active program participants and in following program policies and requirements to build personal responsibility (such as child assessments, health documents, parenting programs, etc.).</li><li>Educate parents on Policy Council and other available committees and community opportunities that will promote parent leadership and advocacy, along with supporting families as they engage in volunteering.</li><li>Recruit families and assist in completing applications and obtaining subsidies for the Early Learning Coalition – School Readiness program.</li><li>Complete home visits to client/family residences for enrollments, due to absenteeism, or child safety/well-being concerns.</li><li>Provide social/emotional support to families and referrals to proper services in crisis situations.</li><li>Facilitate network/group activities and monthly events for your caseload that support family’s strengths, interests, and needs.</li><li>Support families in using community resources that enhance family’s well-being and children’s learning and development.</li><li>Act as a member of a comprehensive service team so that family service activities are coordinated and integrated throughout the program. Serve as the main communication link between families and other program staff.</li><li>Assist with planning, development and implementation of goals and Early Head Start Performance Standards, with team members, site staff and family members to facilitate a seamless system of program delivery.</li><li>Ensure compliance with Early Head Start Performance Standards. Assist team members, site staff, and caseload with the planning, development, and implementation of goals, Performance Standards, and EHS-CCP Policies to facilitate a seamless system of program delivery.</li><li>Implement and maintain (through Child Plus data tracking software and other tracking systems) a monitoring system to ensure all procedures as stated in the Head Start Program Performance Standards under Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) are met.</li><li>Work in collaboration with site director to fill enrollment vacancies as needed at the individual sites; take responsibility in the recruitment, collection, and screening of applications and subsequent enrollment of children and families.</li><li>Analyze causes of absenteeism when average daily attendance falls below 85% and, in collaboration with others, develop an improvement plan.</li><li>Become knowledgeable in the use of Child Plus for the management and documentation of all work done with children and families.</li><li>Responsible for monthly tracking and producing required reports for the Program Information Report data relevant to the Family Engagement service area.</li><li>Collect and analyze information to find new solutions to challenges as part of ongoing monitoring to continuously improve services.</li><li>Maintain confidentiality in all service areas.</li><li>Participate actively in opportunities for continuous professional development.</li><li>Actively advocate for the needs of children and families as it pertains to the EHS-CCP program.</li><li>Actively participate in the Reflective Supervision process.</li><li>During the first 18 months of employment, complete Family Engagement Credential</li></ul>RequirementsEducation Requirements: Bachelor’s Degree in Human Services or related area. Master’s degree preferred. 15 Professional Development (In-Service) hours per year, including CPR.Experience Requirements: Requires knowledge and experience in data collection and information processes and systems along with general knowledge of policy and procedure compliance. Experience with enrollment data gathering and analysis; knowledge of Head Start performance standards, philosophy and mission desirable.Technology Requirements: Advanced computer literacy including, database management,spreadsheets, word processing, and e-mail. Knowledge of modern web browsers.Other Essential Knowledge/Skills: Excellent communication skills, written, verbal; Excellent interpretation and problemsolving skills; demonstrated ability to interpret policies and regulations, and to appropriately answer questions. Knowledge of Head Start performance standards, philosophy and mission desirable. Demonstrated ability to interpret policies and regulations, and to appropriately answer questions. Ability to work in a professional manner, both independently and with others in a team environment.Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

United Way Miami

Specialist, Family Engagement EHS CCP (3 Wks PTO)

Why Choose United Way of Central Florida?Imagine going home each day with the satisfaction of knowing you’ve made a lasting difference. At United Way of Central Florida (UWCF), our team shares a powerful passion for creating positive change in our community. We work in a dynamic and supportive environment where every day brings new opportunities to uplift others. United by our commitment to service, we work hard because we know how much our community relies on us. Alongside a vibrant, positive work culture, we offer competitive benefits and career growth opportunities. If you're looking for a meaningful career that combines personal achievement with community impact, consider joining the United Way team.Position OverviewWe’re looking for a dedicated Community Wellness Navigator to serve Polk County residents by connecting them to the Polk HealthCare Plan and linking them to vital social services for food, housing, transportation, childcare, and more.Key Responsibilities<ul><li>Promote the Polk HealthCare Plan by guiding eligible residents through information and online enrollment.</li><li>Build awareness of local health and social resources for Polk County residents, connecting individuals and families with essential services like SNAP, Medicaid, and food distribution.</li><li>Provide ongoing support for clients and document each interaction accurately in our system.</li><li>Participate in proactive team initiatives to meet departmental goals and exceed benchmarks set by Polk County Indigent Healthcare.</li></ul>What We’re Looking For<ul><li>Flexible schedule, with availability to work some evenings and weekends.</li><li>Comfortable speaking to groups with frequent public interaction.</li><li>Strong problem-solving skills, with the ability to adapt to diverse situations.</li><li>Able to attend outdoor events and work in varying weather conditions.</li><li>Knowledgeable about Health and Human Service resources for Polk County residents.</li><li>Strong teamwork skills and experience working with multicultural, diverse populations.</li><li>Proficiency with Microsoft Office (Word, Excel) and familiarity with SharePoint is preferred.</li></ul>Ideal Candidate Profile<ul><li>Bachelor’s degree in health and human services or related field, or equivalent experience.</li><li>Previous experience in sales and strong interpersonal skills.</li><li>Time-management expertise and clear, effective communication skills.</li><li>Bilingual English/Spanish preferred.</li></ul>Physical RequirementsThis role involves working outdoors year-round in Florida’s climate. Candidates must be comfortable with varying weather conditions.Compensation and BenefitsThis role starts at $22.50 per hour and includes a comprehensive benefits package, paid time off, and holiday pay. When not at events, this position requires in-office presence.Ready to Make an Impact?If you're a motivated, community-centered individual eager to make a real difference, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> and take the first step toward joining our mission-driven team.Diversity &amp; Inclusion at UWCFAt UWCF, we believe diversity creates a healthier atmosphere. We are an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Community Wellness Navigator

Why Work for United Way?Do you want to go home every day knowing you’ve made a meaningful impact? At United Way of Central Florida (UWCF), you’ll join a team that’s passionate about making a difference in our local communities. We work in a fun, supportive environment where every day brings new opportunities to help others. Our team members share a deep commitment to service, and we work hard because we know how much our community depends on us. Along with a positive work culture, we offer great benefits and opportunities for advancement. If you’re looking for a rewarding career where you can be great while doing good, consider joining our United Way team!OverviewWe are seeking a dedicated, community-focused Lead Community Wellness Navigator to manage and connect Polk County residents with vital services such as the Polk HealthCare Plan, housing assistance, food resources, transportation, and more. This grant-funded position involves overseeing a team of Navigators, collaborating with community partners,&nbsp;If you are a strong leader with a passion for helping others, this could be the perfect role for you.Essential Duties and Responsibilities:<ul><li>Supervise and support Navigators/Peer Navigators in their daily tasks and ‘boots on the ground’ outreach efforts.</li><li>Maintain a schedule of community outreach events and assist with event planning and coverage.</li><li>Review and verify weekly reports from Navigators and provide monthly reports to internal staff.</li><li>Monitor health plan enrollment progress and assist eligible residents with the Polk HealthCare Plan application process.</li><li>Develop a thorough understanding of local social services and refer individuals to appropriate resources such as food, housing, and transportation assistance.</li><li>Represent the initiative by attending public events, speaking engagements, and meetings with community partners.</li><li>Build and nurture partnerships with local agencies and businesses to strengthen collaborative efforts.</li><li>Participate in team efforts to achieve departmental and organizational goals.</li><li>Perform other duties as needed to support the mission and goals of the organization.</li></ul>Qualifications/Requirements:<ul><li>Bachelor’s degree in health and human services or a related field is preferred.</li><li>Minimum of five years of progressively responsible work experience in the field, with strong leadership, communication, and interpersonal skills.</li><li>Bilingual skills are highly desirable.</li><li>Proficiency in Microsoft Office (Word, Excel) is required, with experience in SharePoint and PowerPoint preferred.</li><li>Strong organizational skills with attention to detail and the ability to work independently and collaboratively.</li><li>Comfortable engaging with the public, including speaking at community events and meetings.</li><li>Must be available for occasional evening and weekend work.</li><li>Reliable transportation required, with the ability to travel to worksites and community-based meetings. Driver’s License must be clear and valid.</li></ul>Physical Demands:This role involves outdoor work throughout the year in Florida, so candidates must be comfortable working in varying weather conditions.Salary and Benefits:The annual salary for this position is $55,000. We offer an excellent benefits package, and this position is expected to be in the office when not at event sites.Interested?If you’re a motivated, community-minded leader who wants to make a difference, we invite you to apply for this exciting opportunity. Send your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> and take the first step toward joining our mission-driven team!Diversity &amp; Inclusion:At UWCF, we believe diversity creates a healthier atmosphere. We are an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Lead Community Wellness Navigator

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

211 Program Manager 
	Full-time exempt position, reporting to the Senior Director of Programs 
	Salary range $66,560 to $68,000 annually, commensurate with background and experience 
	The position is based in Redding, CA. The company does not pay relocation costs 
	To apply, submit a cover letter and resume. 
	Application deadline is Friday, Feb. 16, 2024
The Mission and Opportunity
211 NorCal operates in Shasta, Tehama, and Siskiyou counties and provides free social services information and referrals to residents 24 hours a day, seven days a week, 365 days a year. The service is available through call, web (211norcal.org), and text services. Common referrals are for housing; food; utility assistance; counseling and addiction services; free or low-cost legal assistance, and transportation.
211 NorCal is experiencing growth due to increased awareness of the service; new contracts for outreach on specific health and child development issues; planned expansion to neighboring counties (for example, Plumas County service is envisioned within the next 12-18 months), and 211’s utility as an easy-to-remember number for public information during times of disaster. Because 211 is always “on,” and because its scope can encompass any social services need, possibilities for service and expansion abound.
United Way of Northern California (UWNC) operates 211 NorCal. The program is a central element of the agency’s mission to fight for the health, education, and financial stability of all residents, and to be there during times of crisis. Through the maintenance of the 2-1-1 database, UWNC connects with virtually all social services and emergency response agencies in the region. The continued effectiveness and expansion of 211 is critical to UWNC’s strategic future.
Job Summary
The 211 Program Manager will ensure operational excellence of the 211 social services helpline and its related services. The Program Manager will supervise the resource database team and oversee 211 NorCal’s relationship with its outsourced Call Center. Working closely with the UWNC President &amp; CEO, Senior Director of Programs, and the agency’s senior leadership team, the Program Manager will help shape strategic direction for the service, looking for new opportunities to expand mission and revenue. The 211 Manager will ensure effective communications and collaboration with key stakeholders including valued funders; the UWNC&nbsp;Board of Directors and its Community Impact Committee; the 2-1-1 Advisory Committee; state 2-1-1 provider networks; non-profit partners, and emergency response agencies.
Principal Job Responsibilities 
	•Supervise the 211 resource database specialist and database contractor; oversee the collection and maintenance of resources for the 211 NorCal database and the maintenance and development of the 211norcal.org website 
	•Coordinate updates to 211norcal.org; provide materials as needed to the web contractor 
	•Serve as the principal contact for the 211 Call Center and database software vendor 
	•Serve as the principal contact for 211 funders and program partners 
	•Coordinate effective communications and project implementation with partner agencies in Shasta, Tehama, Siskiyou, and Plumas County 
	•Working with senior leadership, develop and implement program goals for 211 with an eye toward innovative initiatives that advance the mission and provide revenue opportunities 
	•Working with the President &amp; CEO, Senior Director of Programs, and, as needed, the Chief Development Officer, locate and apply for grants and contracts 
	•Ensure all activities mandated by contract are executed and that contracted reporting is completed in a timely fashion 
	•Ensure drafting and implementation of marketing and communications efforts aimed at spreading awareness and mobilizing public support for 211 
	•Staff and support the agency’s 211 Advisory Committee 
	•Provide reports on usage of the service and other operational data on a regular and ongoing basis 
	•Respond quickly and decisively to ensure effective mobilization and utilization of 211 during times of crisis and disaster 
	•Represent the CEO, other agency leaders, and United Way as needed and assigned to community and sector events 
	•Other duties as assigned

	Key Skills, Attributes, and Competencies Desired 
	•Passion for community service 
	•Strong project management skills 
	•Entrepreneurial mindset; ability, willingness to think “out of the box” 
	•Thinks strategically; gathers and uses data effectively 
	•Goal oriented; outcomes driven 
	•Collaborative; operates effectively in a team 
	•Personable; builds and maintains relationships 
	•Ability to engage with and relate positively to diverse audiences 
	•Good negotiator 
	•Manages time well; ability to multi-task; tolerance for ambiguity 
	•Clear thinker and communicator 
	•Effective presenter 
	•Poised and resilient
Qualifications 
	•Minimum Bachelor’s degree, or equivalent work experience, in health and human services, business administration, public administration, or related fields. 
	•Minimum three years experience in the non-profit field, or in government or private-sector work that intersects with social issues. 
	•At least two years of management/supervisory experience. 
	•Proven track record of working with multiple agencies or entities to accomplish mutual objectives. 
	•Knowledge of regional social service issues and agencies is a plus. 
	•Bilingual/multilingual is a plus. 
	•Experience with a call service, call center, and/or helpline is a plus. 
	•Able to work on a keyboard comfortably through an eight-hour shift. 
	•Able to lift up to 15 pounds.

	United Way of Northern California offers medical, dental, and health benefits; paid vacation and sick time; 12 paid holidays per year; company-paid life insurance, 401k Retirement Savings Program, and an Employee Assistance Program.

	This position involves occasional travel and occasional work beyond normal business hours.

	United Way of Northern California is an Equal Opportunity Employer.

	All UWNC employees are required to have been vaccinated against COVID-19.

	Commitment to Diversity and Anti-Racism 
	United Way of Northern California is strongly and deeply committed to principles of diversity, equity, inclusion, and anti-racism. We provide equal employment opportunities to all applicants without regard to race, ethnicity, religion, creed, color, nationality, gender, gender identity, genetic information, sexual orientation, age, ancestry, physical or mental disability, medical condition, and marital status. We do not tolerate discrimination or harassment in any form.

	We strive to ensure that our staff and our volunteers – including volunteer leadership on our Board of Directors and its committees – reflect the diversity of the communities we serve.

	Our policy is to treat all with dignity and respect, including – but not limited to – staff, volunteers, clients and prospective clients, colleagues at other non-profits, donors, employees of government agencies and businesses, people attending our events, and members of the public in general.

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