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General Description:&nbsp;The Manager, Case Management is responsible for the oversight of Case Managers&nbsp;throughout the various programs Mission United, including Supportive Services for Veteran Families (SSVF), Grant and Per Diem (GPD), Shallow Subsidy (SSub) and MISSION UNITED (MU).&nbsp; The Manager, Case Management will ensure that Veteran services are delivered in accordance with current agency policies and procedures, contract requirements, and federal, state, and accreditation regulations.<h2>Primary&nbsp;Job&nbsp;Responsibilities&nbsp;&amp;&nbsp;Duties:</h2><ol><li>Provides leadership, coaching, supervision, training, and professional development for assigned staff.</li><li>Responsible for working with the Director, Veteran Services to ensure the provision of excellent services that promote Veteran’s ability to engage and participate in the programs.&nbsp;</li><li>Responsible for the overall supervision, training, and oversight for case management services.&nbsp;</li><li>Responsible for data analysis around all components of case management and able to make course adjustments to ensure best practices in service delivery. &nbsp;</li><li>Assist in ensuring complete program records and documentation are generated and maintained in accordance with policies and procedures and contractual and regulatory requirements.&nbsp;</li><li>Provide consultation regarding Veteran’s Individualized Program Plan from intake through discharge.</li><li>Responsible for weekly staff supervision and monthly case staffing.</li><li>Responsible for ongoing case staffing and transdisciplinary meetings.</li></ol><h2>Other&nbsp;Job Duties:</h2><ol><li>Provide on-going support/oversight to case management staff ensuring service delivery is in accordance with Council on Accreditation (COA) requirements, and are client centered and focused.&nbsp;</li><li>Responsible for the monitoring and approval of payroll for case management staff.&nbsp;</li><li>Responsible for approval of Temporary Financial Assistance for clients under the team caseload.</li><li>Establish and maintain effective, positive working relationships with the UWB/MISSION UNITED staff, as well as local and professional community agencies and resources.&nbsp;</li><li>Ensures effective client and staff meetings are conducted in accordance with agency requirements.&nbsp;</li><li>Conduct pre-service and in-service training for staff.&nbsp;</li><li>Attend and participate in all work-related meetings and training as required or needed.&nbsp;</li><li>Conduct and participate in internal audits to ensure that files are maintained and reflect quality work.</li><li>Must be willing to work flexible hours and provide ongoing and effective support to the case management program and client outcomes.</li><li>Ensures clients files are maintained up to COA and Performance Quality Improvement (PQI) standards and ready for internal and external audits.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;and&nbsp;assumes&nbsp;other&nbsp;responsibilities&nbsp;as&nbsp;assigned&nbsp;by&nbsp;supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly&nbsp;during&nbsp;timesof crisis,&nbsp;it&nbsp;is&nbsp;the&nbsp;expectation that&nbsp;all&nbsp;United&nbsp;Way&nbsp;staff&nbsp;will&nbsp;be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises:&nbsp;Case Managers<h2>Education&nbsp;&amp; Experience:</h2><ul><li>Bachelor’s degree required (master’s preferred) with a Minimum of 5–7 years of progressive experience in case management, social services, or behavioral health settings, including at least 2–3 years in a supervisory or management role.</li><li>Demonstrated experience overseeing case management services for Veterans, individuals experiencing homelessness, and/or vulnerable populations. Clinical experience is a plus.</li><li>Direct experience providing supportive supervision to case management staff, including mentoring, coaching, and fostering professional growth in alignment with organizational values.&nbsp;</li><li>Effective oral and written communication skills required.</li><li>Strong&nbsp;organizational, problem solving,&nbsp;and&nbsp;people skills&nbsp;required.</li><li>Experience overseeing documentation, data collection, and compliance with agency policies, contracts, and funding requirements.&nbsp;</li><li>Proficiency&nbsp;required&nbsp;in&nbsp;Microsoft&nbsp;Office Suite (Outlook,&nbsp;Word,&nbsp;Excel,&nbsp;and&nbsp;PowerPoint) required; HMIS experience highly desirable.</li><li>Must&nbsp;possess&nbsp;a&nbsp;valid&nbsp;driver’slicense&nbsp;and&nbsp;vehicleinsurance&nbsp;or&nbsp;have&nbsp;other&nbsp;means&nbsp;to enable travel locally and non-locally, including getting to work and going to other locations during the day for meetings, etc.</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;&nbsp;</li></ul><h2>Core&nbsp;Competency&nbsp;Requirements:</h2><ul><li>Excels&nbsp;at&nbsp;customer&nbsp;service–&nbsp;Serves&nbsp;(treats)&nbsp;all&nbsp;customers&nbsp;(internal&nbsp;and&nbsp;external)&nbsp;with utmost respect and responsiveness to deepen relationships and advance UWBC’s mission.</li><li>Drives&nbsp;for&nbsp;results –&nbsp;Has&nbsp;a&nbsp;passion&nbsp;for&nbsp;innovation&nbsp;and&nbsp;risk-taking,&nbsp;meets&nbsp;and&nbsp;exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’sown&nbsp;behavior, leadership and commitment with the needs, priorities, goals, and culture of UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces&nbsp;engagement&nbsp;of&nbsp;all&nbsp;people,ideas,&nbsp;and&nbsp;backgrounds,&nbsp;and&nbsp;aligns&nbsp;with&nbsp;United Way’s values.</li><li>Seizes&nbsp;learning–&nbsp;Able&nbsp;and&nbsp;willing to&nbsp;learn&nbsp;new&nbsp;skillsand&nbsp;knowledge&nbsp;and&nbsp;accept&nbsp;new challenges to further United Way’s mission.</li><li>Manages&nbsp;multipleprojects&nbsp;and&nbsp;tasks–&nbsp;Effectively&nbsp;manages&nbsp;time&nbsp;and&nbsp;resources&nbsp;to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, and seeks help when needed in juggling priorities.</li><li>Personifies&nbsp;teamwork–&nbsp;Demonstrates&nbsp;good&nbsp;collaboration&nbsp;and&nbsp;communication&nbsp;to&nbsp;be effective in any team setting.</li></ul>Environment&nbsp;&amp;&nbsp;Physical&nbsp;Demands:The&nbsp;environment&nbsp;is&nbsp;climatecontrolled&nbsp;(i.e.,&nbsp;heated,and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable&nbsp;accommodations&nbsp;may&nbsp;be&nbsp;made&nbsp;to&nbsp;enableindividuals with&nbsp;disabilities&nbsp;to&nbsp;perform&nbsp;the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax, and computer.&nbsp;Demands also involve protracted concentration.

United Way Broward

United Way of Broward County

Manager, Case Management

General Description: This position provides dedicated case management to veterans and military families with low income, dual diagnosis, and homelessness related conditions in the VA’s Grant-per-Diem Transition-In-Place (GPD-TIP) Program. Case Manager works closely with MISSION UNITED, VA programs, as well as other service providers to coordinate services and ensure ongoing support of program participants as they work on income enhancement, finding permanent housing, and developing self-sufficiency.&nbsp;Primary Job Responsibilities:&nbsp;<ol><li>Perform comprehensive assessments, including biopsychosocial assessments, to identify needs and establish goals that address identified needs, stressors and problems.</li><li>Establish and maintain an intensive therapeutic relationship with the veteran, family, staff, and community programs/agencies.&nbsp;</li><li>Engage veterans and their families in the development, implementation and update of service/care/treatment plans; and facilitate referrals to appropriate treatment facilities or service providers.</li><li>Counsel veterans and/or their families to facilitate achieving service plan goals, developing life skills, and/or sustaining success and wellness; conducts activities and monitor the service environment to maximize client success and well-being.</li><li>Help clients to identify and eliminate housing barriers, identify housing goals, develop skills that increase their ability to live self-sufficiently, and obtain and maintain permanent housing after exiting the GPD-TIP program.&nbsp;</li></ol>Other Job Duties:&nbsp;<ol><li>Coordinate and consistently document in accordance with best practices and Council on Accreditation (COA) accreditation standards the clinical case management and psychosocial services.&nbsp; Will document the overall effectiveness of the case management services provided.&nbsp;</li><li>Conduct community and home visits related to client needs; Provides follow-up and monitors service delivery and care environments.&nbsp;</li><li>Conduct weekly phone calls to clients to monitor progress.</li><li>Stay abreast&nbsp;of&nbsp;community resources and procedures for referring clients to appropriate resources</li><li>Acts as an advocate helping veterans and their families with needs and solutions to achieve independent living and reach their highest level of recovery.</li><li>Provide crisis prevention, intervention, and supportive counseling, as needed.&nbsp;</li><li>Perform other duties and assume other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Schedule the Veteran Administration inspection with the GPD Liaison of the identified unit for the veteran client and follow up with issues identified at the inspection.</li><li>Participate in at least one (1) community outreach event annually.</li><li>Complete required check requests associated with veteran housing expenses i.e. rent, utilities, and furniture.</li><li>Compile the necessary paperwork associated with the lease agreement for inspected and approved apartment.</li></ol>Supervises:&nbsp;This position has no supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Bachelors’ degree with major course work in social work, mental health or other field closely related.</li><li>At least three (3) years of experience in general interviewing practices and/or techniques, counseling, social case/service work (including crisis prevention and intervention) or community resource referral, or closely related work with preferred experience working with persons with mental health conditions.&nbsp;</li><li>Knowledge of evidence-based practices, biopsychosocial assessments processes, treatment planning, outcome measurement and quality management.&nbsp;</li><li>Direct experience working with low income, homeless population, veterans, military families and/or service members strongly preferred.</li><li>Experience maintaining accurate and timely case documentation, assessments, and case notes in compliance with agency and funding requirements.</li><li>Ability to communicate effectively with a diverse audience.&nbsp;</li><li>Experience with Microsoft Office Suite to include MS Word, Excel, Outlook and PowerPoint.</li><li>Ability to work flexible schedules, including on-call responsibilities during evenings, weekends, and holidays, as needed to support client crises.</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; The employee will also work in a public service delivery environment. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.&nbsp; &nbsp;Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Case Manager 

Department: &nbsp;Community&nbsp;ImpactReports&nbsp;to:&nbsp; &nbsp;&nbsp;VP Youth OpportunitiesStatus:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Exempt,&nbsp;Full&nbsp;Time (Grant Funded)General Description: This position is responsible for planning, coordination, contract/system&nbsp;management, daily operations and overall leadership of Youth Opportunities Programs, including the Coalition on Behavioral Health, Drug Prevention Suicide Prevention Initiatives and school program grants. This role ensures the delivery of high-quality, impactful programs that foster positive youth development, education, and community engagement. The Director will collaborate with community partners, stakeholders, and internal teams to expand opportunities for youth, ensuring that all programs are aligned with United Way Broward’s mission and values, and meet community needs.<h2>Primary&nbsp;Job&nbsp;Responsibilities&nbsp;&amp;Duties:</h2><ol><li>Provides leadership, coaching, supervision, training, and professional development for assigned staff.</li><li>Serves as a primary United Way Broward (UWB) administrator for Youth programs, Suicide Prevention Initiatives, and associated grant activities.</li><li>Oversees contract administration for Youth Opportunities Programs—including Choose Peace, ReadingPals, Project Empowerand Behavioral Health/Drug Prevention coalitions—ensuring utilization management, outcomes tracking and quality assurance.</li><li>Directs the daily implementation of the Coalition’s Suicide Prevention efforts and ensures alignment with the Prevention Strategic Plan.</li><li>Tracks program activities and performance metrics; analyzes and reports digital and social media trends; and collaborates with partners to promote, develop, and implement initiatives that advance Coalition goals.</li><li>Manages the Community Impact process, including subject-matter analysis, information synthesis, and the development of procurement processes and materials (RFPs, RFAs, notices, agendas, manuals, fact sheets, and statistical summaries).</li><li>Designs, implements, and evaluation of all Behavioral Health initiatives connected to the Zero Suicide framework and related committees.</li><li>Develops and executes the annual operational plan for the United Way’s Suicide Prevention Coalition.</li><li>Monitors community indicators to assess emerging issues, evaluate program effectiveness, and collaborate with community leaders on tools and strategies that strengthen the community’s capacity to identify, address, and fund priority needs.</li></ol><h2>Other Job&nbsp;Duties:</h2><ul><li>Coordinates activities and communications with state, county, and local commissions, networks, councils, and partner organizations connected to Coalition and Youth Opportunities programming.</li><li>Represents UWB at Behavioral Health Systems and Providers meetings, subcommittees, public events, and other community functions.</li><li>Participates in Board of Governor meetings, leads the Be Well Broward subcommittee, and other internal/external committees at the local, state, and national levels.</li><li>Builds and strengthens partnerships with schools, nonprofits, businesses, Asusveterans’ groups, primary care clinics, and other community organizations to advance the Broward Suicide Prevention Coalition and related initiatives.</li><li>Enhances alignment and cohesion across community efforts addressing trauma, suicide prevention, and behavioral health.</li><li>Monitors performance, outcomes, and compliance of all grant-funded and contracted programs, ensuring ongoing quality and fidelity.</li><li>Conducts bi-weekly supervision of direct reports to offers technical assistance, coaching and consultation.</li><li>Formulates, implements, and evaluates programs to assess outcomes, effectiveness, and efficiency, using both qualitative and quantitative data.</li><li>Oversees execution and management—including monitoring and evaluation—of all contracts within assigned Community Impact areas.</li><li>Ensures all programs meet Council on Accreditation (COA) service standards and actively participates in COA and Performance Quality Improvement (PQI) meetings.</li><li>Asist in the implementation of &nbsp;policies and procedures for Coalition activities and associated Youth serving programs.</li><li>Directs strategic management and operations within assigned areas to support continual improvement aligned with organizational vision and mission.</li><li>Participates in strategic planning for youth opportunities and community-building initiatives, assessing resource needs and developing responsive solutions.</li><li>Works with the VP of Youth Opportunities and the Chief Impact Officer to develop and coordinate an integrated marketing and communications plan.</li><li>Facilitates regular planning sessions and supports an information-sharing network among Youth Opportunity Programs.</li><li>Creates informational materials, presents to business and community leaders, and serves as an internal/external subject-matter lead, including veteran services.</li><li>Represents UWB at both public and private gatherings to promote programs, initiatives, and community partnerships.</li><li>As part of UWB’s leadership role in the community, actively participates in the organization’s crisis response plan and fulfills duties required during emergency or disaster situations.</li><li>Performs additional tasks and assumes related responsibilities as assigned by the supervisor.</li></ul>Supervises:&nbsp;Program Managers, Managers and Prevention Specialist&nbsp;<h2>Education&nbsp;&amp;&nbsp;Experience:</h2><ul><li>Master’s degree in Human Services preferred , Bachelor’s degree required.&nbsp;</li><li>Must have a &nbsp;minimum of 5 years of experience in progressively more responsible job-related positions in program administration, high-level grant&nbsp;management and Mental Health.</li><li>Experience managing community collaborations, program development and/or management, program &nbsp;&nbsp; &nbsp;evaluation,&nbsp;preferably&nbsp;in&nbsp;the Behavioral Health and Substance Abuse&nbsp;arena.</li><li>Knowledge and direct experience working with the Broward County School Board, the Department of Children and Families, and human services organizations serving at&nbsp;risk Youth.</li><li>At least&nbsp;5&nbsp;years&nbsp;of progressive supervisory&nbsp;experience&nbsp;required.</li><li>Proficiency&nbsp;required&nbsp;in&nbsp;MS&nbsp;Word,&nbsp;Excel&nbsp;and&nbsp;other&nbsp;relatedcomputer&nbsp;programs&nbsp;required,and&nbsp;research&nbsp;relatedsoftware&nbsp;preferred.</li><li>Strong&nbsp;fiscal/budgeting&nbsp;experience&nbsp;required.</li></ul><h2>Core Competency&nbsp;Requirements:</h2><ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’smission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds&nbsp;qualitative&nbsp;and&nbsp;quantitative goals in a&nbsp;thoughtful&nbsp;and&nbsp;time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership&nbsp;and&nbsp;commitment&nbsp;with the&nbsp;needs,&nbsp;priorities,&nbsp;goals&nbsp;and&nbsp;cultureof&nbsp;UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embracesengagement&nbsp;of all&nbsp;people,ideas&nbsp;and&nbsp;backgrounds&nbsp;and&nbsp;aligns with&nbsp;UnitedWay’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new&nbsp;challenges&nbsp;to&nbsp;further&nbsp;UnitedWay’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives&nbsp;and&nbsp;timelines,&nbsp;and&nbsp;seeks&nbsp;help&nbsp;when&nbsp;neededin&nbsp;juggling&nbsp;priorities.</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be&nbsp;effective&nbsp;in anyteam&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and&nbsp;air-conditioned).&nbsp;Lighting&nbsp;is&nbsp;adequate&nbsp;throughoverhead&nbsp;lighting as&nbsp;well&nbsp;as&nbsp;windowsand&nbsp;blinds.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Physical demands include sitting and/or standing for extended periods of&nbsp;time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and&nbsp;computer.&nbsp;Demandsalso involve protracted&nbsp;concentration.

Director, Youth Opportunities  

General Description: &nbsp;The Community Partnership School Manager assists in the implementation of the Community Partnership School™ program in Hallandale Beach, FL. This role is responsible for leading a team, developing programs, and managing grant requirements in a school environment at Gulfstream Academy of Hallandale Beach K-8.Primary Job Responsibilities:&nbsp;<ol><li>Responsible for fostering a positive environment and day-to-day operations of direct staff, to include staff coaching, supervision, and performance. Additional management responsibilities include recruiting, hiring, training, and development.&nbsp;</li><li>Serve as the programmatic contact for school administrators and campus-based programs.&nbsp;</li><li>Assist in identifying, developing, and implementing engaging programming that supports the collective vision of community schools.&nbsp;</li><li>Manage data collection across the Community Partnership Schools (CPS) network of services at&nbsp;Gulfstream Academy of Hallandale Beach K-8 School.</li></ol>Other Job Duties: &nbsp;<ol><li>Demonstrate understanding of high-needs communities and knowledge of community organizing principles.&nbsp;</li><li>Build rapport with teachers, staff, parents, and community members to be an advocate for student and community needs.</li><li>Maintain accurate and complete student participation and engagement data.</li><li>Develop a volunteer network to support community schools.&nbsp;</li><li>Connect participants with expressed social service need to the Hallandale Beach CPS network and track referral satisfaction.&nbsp;</li><li>Participate in event planning and direct logistics to include marketing, budgeting, and scheduling.&nbsp;</li><li>Establish annual team goals and objectives; track and report results.</li><li>Deliver timely communication through regular management and team meetings.</li><li>Coach, support, and evaluate team member performance, taking corrective action if needed.</li><li>Prepare written materials for the purposes of documenting activities, providing written reference, and/or conveying information.&nbsp;</li><li>Lead the Community Partnership School Operations Team.&nbsp;</li><li>Sit on school committees and contribute to a collaborative planning structure.</li><li>Present the Community Partnership School™ model to multiple stakeholders, including students, parents, and community leaders.</li><li>Follow and enforce district policies and procedures.&nbsp;</li><li>Maintain program level budgets with regular financial recordkeeping.&nbsp;</li><li>As needed, work flexible hours including evenings and weekends.</li><li>Perform other duties and assume other responsibilities, as requested by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Understands and respects the diversity of economic, linguistic, and cultural backgrounds and situations.</li><li>Actively participate in the COA accreditation process.&nbsp;</li></ol>Supervises: Supervises CPS Coordinator Staff at Gulfstream Academy of Hallandale Beach K-8.Education, Skills and Experience Requirements:&nbsp;<ul><li>Graduation from an accredited college or university with a Bachelor’s degree in an Education, Human Services, or Social Services related field and four years of combined experience in community outreach OR&nbsp; Graduation from an accredited college or university with an Associate’s degree in an Education, Human Services, or Social Services related field and eight years of combined experience in community outreach.&nbsp;</li><li>Ten years of experience in children’s services, education, or community health with at least two of those years in program development and administration, may be supplemented for an accredited degree.</li><li>Prior Supervisor experience required.</li><li>Proficiency required in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).</li><li>Ability to work in a fast-paced environment and multi-task with a flexible, organized, and can-do attitude.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders.</li><li>Excellent verbal and written communication skills (English required; Bilingual preferred).</li></ul>Preferred Experience:&nbsp;<ul><li>Experience leading programs or project management.&nbsp;</li><li>Experience building community relationships.</li><li>Experience working with data to inform practice.</li><li>Experience in contract management or grant reporting.&nbsp;</li><li>Knowledge of the education system, including after-school and classroom coordination.</li><li>Ability to work with a high degree of autonomy in a school setting.&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax, and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

4 Community Services Jobs in Broward County