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Position Title: United Way 211 Clinic Resource Navigator&nbsp;Supervisor:&nbsp;&nbsp;United Way Assistant Director 211&nbsp;Classification:&nbsp;Full time Hourly&nbsp;non-exemptWage: $19.23 BOESend Resume to Keila Santiago&nbsp;<a href="mailto:keila@unitedwaylee.org" target="_blank">keila@unitedwaylee.org</a>ABOUT UNITED WAY OF LEE, HENDRY, and GLADESUnited Way of Lee, Hendry, Glades and (UWLHG) is a volunteer driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $16 million nonprofit social services organization, with 75+employees in four locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grants.Job SummaryThe Clinic Resource Navigator is the direct liaison between the patients of the Lee Health Community Clinic and United Way 211 Information and Referral service which assists people seeking information and help from health and human service programs. It is the responsibility of the Clinic Resource Navigator to work with those in need of services to ensure that they receive prompt and accurate information regarding human services. This communication will often require problem solving and follow-up services.Key Responsibilities/Essential Functions<ul><li>The major responsibilities of this position include, but are not limited to:</li><li>Assimilate into clinic process to provide information and resources to patient visiting the clinic setting to help with human services&nbsp;needs.</li><li>Educate clinic staff on resources available to clinic staff on resources available to&nbsp;clinic patients through 211&nbsp;Navigator.</li><li>Educate patients on available community resources and how to access those&nbsp;resources.</li><li>Assist clinic patients in accessing resources as needed (through warm transfers, assistance with making phone calls, reaching out to resources/agencies directly on clinic patients’&nbsp;behalf.</li><li>Assist/screen clients applying for various programs including Affordable&nbsp;Healthcare,</li><li>Help Me Grow, Mission United, VITA (Volunteer Income Tax Assistance), Medicaid, and Food Stamps.</li><li>Conduct comprehensive needs and service assessments via in-person, telephone, email, or&nbsp;IM/Chat.</li><li>Coordinate with the Primary Care Providers, Case Managers, Financial&nbsp;Counselors, and other clinic staff to assist in complex health and social serviceneeds.</li><li>Assists clients and agencies with problem solving to arrive at helpful solutions. Types of calls&nbsp;will&nbsp;includebasic&nbsp;needs,&nbsp;mentalhealth&nbsp;(possible&nbsp;suicidethreats),&nbsp;homelessness&nbsp;and medical&nbsp;requests.</li><li>Some travel&nbsp;required.</li></ul>Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other duties as assigned.Education/Requirements<ul><li>Four-year degree in Human Service-related field preferred or two-year degree with equivalent experience. Direct experience may be substituted for education as appropriate.</li><li>Strong organizational skills, critical thinking, and problem-solving&nbsp;abilities.</li><li>Effective&nbsp;communication&nbsp;skills,including&nbsp;written,&nbsp;verbal,and&nbsp;interpersonal communication.</li><li>Ability to work independently, as well as, in a team-oriented&nbsp;environment.</li><li>Ability to handle multiple responsibilities in stressful&nbsp;situations.</li><li>Ability to establish and maintain positive and diverse working&nbsp;relationships.</li><li>Proficiency in database systems and Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook.</li><li>A knowledge of community resources and services in Southwest Florida is&nbsp;preferred.</li></ul>Direct Reports - NonePhysical Requirements &amp; Working ConditionsPhysical Demands:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to thirty pounds and occasionally lift and/or move up to forty pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County.Licenses- Valid Florida Driver’s License.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers.This is a full-time position. Days and hours of work are Monday through Friday, 8:00a.m. - 5:00p.m. Some evening and weekend hours may be required as job duties demand.United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Level II background screening will be conducted because of the nature of the position. Applicants may be asked to take an online skill assessment.Additional Information:<ul><li>Opportunity to work with smart, passionate, and enthusiastic team members&nbsp;and volunteers.</li><li>Working with diverse staff and other&nbsp;constituents</li><li>Culture of high-performance expectations and accountability</li><li>Exciting and challenging&nbsp;work</li><li>Opportunity to help solve the community’s toughest&nbsp;problems.</li><li>Competitive pay that is commensurate with demonstrated successful&nbsp;performance and&nbsp;experience.</li><li>Paid Health and Dental Insurance for employee, 401K, and Monthly Accrued&nbsp;PTO</li></ul>

United Way of Lee, Hendry, Glades

United Way 211 Clinic Resource Navigator

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Peer Support Specialist, Crisis & 988

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve. &nbsp;Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work. &nbsp;Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job. &nbsp;Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp; • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community. &nbsp;Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture &nbsp;General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment. &nbsp;UWNEFL reserves the right to adjust work location.

Crisis & 988 Specialist

The&nbsp;Marketing, Communication, and Connections Manager will be responsible for setting the organizational tone and voice, overseeing all copy, writing, editing and production of a variety of communication tools for multiple audiences. And will implement the strategic&nbsp;marketing plan to advance United Way of St. Lucie &amp; Okeechobee's mission and impact by developing and pitching compelling stories of organizational impact. Guided by the organization’s strategic plan, objectives, and UW Worldwide new brand direction, the&nbsp;Marketing, Communication, and Connections Manager will develop a consistent organizational voice across all external communications touchpoints. &nbsp;&nbsp;

United Way of St. Lucie & Okeechobee

Marketing, Communication, and Connections Manager

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>To coordinate, promote, and manage the activities and partnerships at the Full Service Schools (FSS) site. Overall objective of FSS is to bring together community resources, neighbors and schools to serve the health and social service needs of at-risk students and families in Duval County.Key Responsibilities and Essential Functions:<ul><li>Implement the mission of FSS and the vision, goals and principles of United Way of Northeast Florida.</li><li>Implement United Way of Northeast Florida’s strategic plan, policies, procedures and standards of operation for the effective and efficient working environment of FSS.</li><li>Promote neighborhood leadership development and ownership of the FSS through the Oversight Committees, school personnel and the establishment of informal neighborhood networks.</li><li>Develop an integrated/coordinated services network that is responsive to the neighborhoods, based on meeting outcomes established for children and their families and directly related to the accomplishment of the FSS mission.</li><li>Balance the distribution of services being provided by agencies, both on site and off. Work with funding/provider agency personnel to establish a positive working relationship with the personnel assigned to the feeder schools or on site.</li><li>Work closely with the principals of the feeder schools, or their designee, to ensure that the services being provided are not in conflict with school specific policies.</li><li>Network with principals, teachers, school counselors, therapists, parents and community members to gather feedback and engage in strategy planning for program development</li><li>Ensure that the FSS staff and partners are fulfilling its responsibility and are representing the mission of FSS in serving children and families in the community.</li><li>Work closely with the Oversight Committee, ensuring that meetings are scheduled on a regular basis and notices are sent out in a timely manner.</li><li>Ensure client records are maintained in a secure professional manner, assuring confidentiality of all clients.</li><li>Provide supervision, direction and training of all FSS Staff at the site. Ensure appropriate physical setting and adequate equipment, supplies, and equipment maintenance contracts for all FSS staff at the site.</li><li>Responsible for the direct supervision of the United Way Administrative Assistant and indirect supervision of on-site non-United Way personnel assigned to the FSS site to ensure they are performing their assigned tasks and responsibilities. Work with supervisor of non-United Way staff in situations where personnel issues may arise.</li><li>Actively research, recruit and implement relevant resources to add to the FSS site and work with the Oversight Committee as a resource to identify assets available in the neighborhood to help contribute to the overall enhancement of the FSS program; and participate in community engagement events to bring awareness to the services provided by FSS.</li><li>Coordinate with the staff of school, community, and agency programs in an effort to ensure that FSS programs are offered without duplication and also work through the barriers of implementation.</li><li>When funds are available, review funding requests from neighborhood grant applicants; ensure neighborhood input when determining the need for the programs and developing accurate measurable outcomes. Provide guidance on application process as deemed appropriate by coordinator.</li><li>Manage the FSS site budget (supply dollars, office meeting dollars and award dollars) to ensure maximum effective use of allocated funding.</li><li>Implement and manage procedures to maintain licenses, permits, certifications and accreditations as appropriate.</li><li>Coordinate monthly meetings with personnel from all agencies providing services as part of the FSS. Attend scheduled provider meetings and on-site partner meetings to stay abreast of current FSS activities and data tracking.&nbsp;&nbsp;</li><li>Prepare bi-monthly reports for the Oversight Committee and FSS Director.</li><li>Assist in the design of systems for the collection and analysis of data to demonstrate the measurable outcomes associated with the FSS programs.&nbsp;</li><li>Gather data for tracking client outcomes and the services provided to those clients. Complete all reporting requirements assigned by the FSS Director to process measurable outcomes of FSS programs.</li><li>Develop an effective system for the delivery of services and monitor FSS operations to maintain quality standards.</li><li>Work with Oversight Committee to regularly monitor and evaluate neighborhood grant programs in terms of clearly defined objectives and measurable outcomes based on the FSS mission.</li><li>Ensure distribution and collection of neighborhood assessment surveys to obtain information on the needs of the community as they relate to FSS.</li><li>These job responsibilities are to be the main emphasis of this position.&nbsp; As with every job at United Way, it is not possible to define jobs precisely.&nbsp; Should the need exist, every person in the organization will assist in any way necessary to&nbsp;</li><li>Perform other duties as assigned.</li></ul>Experience/Position Requirements:<ul><li>Bachelor’s degree in an educational, health, or human service area preferred.</li><li>&nbsp; &nbsp; Five years of experience in similar areas, two years of which involved &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;management or coordination, can be used as substitution</li><li>&nbsp; &nbsp; Be able to perform work responsibilities with limited supervision</li><li>&nbsp; &nbsp; Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment and adapt readily to changes</li><li>Ability to work with minimal supervision</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;</li><li>Have the ability to make excellent presentations to community groups and other appropriate audiences</li><li>Have excellent organizational, interpersonal and verbal and written communication skills</li><li>Have the ability to prioritize work, handle multiple tasks and follow-up to ensure responsibilities are fulfilled</li><li>Have a working knowledge of computers and experience using Microsoft applications including Excel</li><li>Experience with data management and grant management</li><li>Knowledge of social and social service issues is a plus</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records and must pass a pre-employment drug screening.</li><li>Must be able to have daily access to a vehicle, maintain a valid driver’s license, and provide proof of the vehicle’s insurance coverage.</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Ability to build positive relationships within FSS, United Way and with external partners</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.</li></ul>Compensation and Benefits:<ol><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ol>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

Full Service School Coordinator (Westside)

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families. Together, the contributions of thousands of individual donors become a force for change in the community.&nbsp; POSITION SUMMARY AND KEY RESPONSIBILITIES The Communications Specialist assists in developing and promoting United Way and its work to Brevard.•&nbsp;&nbsp;&nbsp;&nbsp;Assists in the planning and execution of a year-round public relations strategy, developing and maintaining media relationships and identifying new opportunities for public relations activities to enhance UWB standing in the community. •&nbsp;&nbsp;&nbsp;&nbsp;Assists with development of communications plans. •&nbsp;&nbsp;&nbsp;&nbsp;Helps prepares internal and external communications, assuring accuracy and timeliness of communications such as; op-eds, press releases, speaking points, campaign materials, speeches, electronic newsletters, presentations, targeted brochures, flyers and invitations. •&nbsp;&nbsp;&nbsp;&nbsp;Works on marketing materials with local advertising agency. •&nbsp;&nbsp;&nbsp;&nbsp;Helps with social media (Facebook, LinkedIn, Instagram). •&nbsp;&nbsp;&nbsp;&nbsp;Monitors and manages budgets. •&nbsp;&nbsp;&nbsp;&nbsp;Represents UWB and cultivates relationships with media contacts and sponsors, assuring proper follow up and follow through to assure excellent customer relations. •&nbsp;&nbsp;&nbsp;&nbsp;Must meet deadlines. •&nbsp;&nbsp;&nbsp;&nbsp;Manages sensitive issues and crisis communications •&nbsp;&nbsp;&nbsp;&nbsp;Updates UWB website. •&nbsp;&nbsp;&nbsp;&nbsp;Coordinates planning of special events, as appropriate. •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for the coordination of the organization’s photography needs and accompanies photographer (when outside contractor is needed) with shot list, direction and retrieves name information. •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for video production requests – event videos, campaign video, etc •&nbsp;&nbsp;&nbsp;&nbsp;Performs other duties and assumes other responsibilities as assigned by supervisor. •&nbsp;&nbsp;&nbsp;&nbsp;Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts. •&nbsp;&nbsp;&nbsp;&nbsp;Ensures communication efforts adhere to budget and brand guidelines.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ensure projects for review, proofreading and approvals meet deadlines. •&nbsp;&nbsp;&nbsp;&nbsp;Assists in planning/implementing market research projects, and facilitates use in strategic development. •&nbsp;&nbsp;&nbsp;&nbsp;Assists in training staff on United Way’s brand and key messages. •&nbsp;&nbsp;&nbsp;&nbsp;Writes and edits copy for various applications (print, presentations, ads, press releases). •&nbsp;&nbsp;&nbsp;&nbsp;Assures work is performed within established policies and procedures. •&nbsp;&nbsp;&nbsp;&nbsp;Assists with the Annual Report/Community Impact Report •&nbsp;&nbsp;&nbsp;&nbsp;Maintains accurate media list, including print, radio, television, and company newsletters. •&nbsp;&nbsp;&nbsp;&nbsp;Attends United Way functions some which may be after hours. Environment, Physical Activity, and Mental Demands •&nbsp;&nbsp;&nbsp;&nbsp;The environment is climate controlled (i.e., heated and air-conditioned). &nbsp;Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •&nbsp;&nbsp;&nbsp;&nbsp;Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer. &nbsp;Demands also involve protracted concentration. The incumbent in this position must be able to read and interpret documents or instruments; possess strong telephone skills; perform highly detailed work; assist or guide problem solving; perform mathematical functions; prepare written communication; perform specialized analytical reasoning; withstand stress; and handle multiple, concurrent tasks and constant interruptions. Will be required to develop skills in the operation of the ANDAR database software. POSITION REQUIREMENTS&nbsp; These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. &nbsp;The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. &nbsp;Individual abilities may result in some deviation from these guidelines. Education and Experience •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's Degree or equivalent, including two years’ experience in public relations, advertising, communications, or marketing.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience with video and photography.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience working with or knowledge of United Way operations desirable.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Superior writing skills.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Proficient in computer skills and digital literacy (minimum of Microsoft and Adobe software programs). Skills and Abilities&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Flexibility is a key attribute for this position. •&nbsp;&nbsp;&nbsp;&nbsp;Digital Marketing •&nbsp;&nbsp;&nbsp;&nbsp;Creating Brand Experiences for Everyone •&nbsp;&nbsp;&nbsp;&nbsp;Drives Engagement •&nbsp;&nbsp;&nbsp;&nbsp;Effective and Engaging Communication •&nbsp;&nbsp;&nbsp;&nbsp;Visionary Personal Characteristics and Skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Able to build trust in United Way and its relevance in the community.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Values the network and strives to leverage United Way’s breadth of community presence, relationships, and strategy. •&nbsp;&nbsp;&nbsp;&nbsp;Understand community trends and human service issues.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ability to build relationships with different types of people, including clients, organization members, and providers. United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. This role is in person. &nbsp;Please apply online or submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.UNITED WAY CORE COMPETENCIES FOR ALL STAFF •&nbsp;&nbsp;&nbsp;&nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. &nbsp;This drives their performance and professional motivations.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. •&nbsp;&nbsp;&nbsp;&nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. •&nbsp;&nbsp;&nbsp;&nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. ABOUT BREVARD COUNTY FLORIDA Brevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>. &nbsp;

United Way of Brevard County, Florida

United Way of Brevard 

Communications Specialist

As the Community Impact Manager, you will work alongside a dedicated and diverse team focused on identifying pressing human services needs and creating meaningful solutions. You will collaborate with nonprofit health and human services partners, educational institutions, businesses, government agencies, and community members to assess where needs are greatest and spearhead high-impact initiatives that strengthen the lives of individuals and families.&nbsp; Primary Position Responsibilities&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Lead key United Way of Brevard (UWB) Community Impact strategic initiatives, including stakeholder and volunteer engagement, programmatic coordination with community partners, and maintenance and reporting of records and program data.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Convene and manage select community collaborations, ensuring key stakeholder engagement to develop and execute strategies that elevate and support individuals and families in the Brevard County community. Collaborations include Volunteer Income Tax Assistance (VITA), Mission United, Mayor’s Fitness Challenge, Financial Literacy and additional groups as determined.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;In partnership with the UWB Community Impact Director, develop and implement capacity-building initiatives for UWB partner agencies and community network partners. Areas of responsibility include identification of needs, development, and delivery of educational and skill-building offerings, and one-to-one or small group support.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Support Resource Development to promote results and increase donor interest in United Way work, volunteer opportunities, and engagement.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Participate in corporate campaign events to educate donors on community needs and what UWB is doing to address those needs.&nbsp; Additional Position Responsibilities&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Assist the UWB Community Impact Director with data analysis, collection, and reporting.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Represent UWB in community forums and groups, educating stakeholders about the vision and mission of UWB and connecting positive community impact of UWB and partner agencies to identified human services priorities.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Support and communicate UWB’s commitment to diversity, equity, and inclusion by engaging diverse populations in collaborations, programming, and support.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;In partnership with UWB leadership and staff, participate in grant proposal preparation and/or management as assigned.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Supports the Community Impact/allocation process, including staffing panels and assisting with agency training and material preparation.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Additional responsibilities as determined by UWB Community Impact Director in support of UWB’s mission.&nbsp; Position Qualifications&nbsp; Bachelor's degree and a minimum of three years related experience required, with an emphasis in education, nonprofit or public administration, public health, social work, or social sciences field preferred. Candidates with a combination of educational background and extensive work experience in health and human services or a related field will be considered.&nbsp; Position Requirements•&nbsp;&nbsp;&nbsp;&nbsp;Excellent organization and time management skills and the ability to coordinate, delegate and supervise. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Self-starter that has the ability to work independently as well as part of a team. &nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Comfortable using technology and has experience with Microsoft Office products including Excel, has prior experience using computers daily, and prior experience using databases/CRMs and reporting/dashboard modules&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Expertise in developing and delivering presentations and workshops to diverse audiences and through various platforms (in-person, online, hybrid). Ability to identify and collaborate with community partners.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated leadership in programmatic strategic planning, development and implementation.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Current Florida driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work a flexible schedule during certain parts of the year that will require occasional night and weekend work.&nbsp; Physical Requirements&nbsp; Environment, Physical Activity, and Mental Demands&nbsp; The environment for this position is an open office that is clean and comfortable and includes driving a vehicle approximately 25% of the time. The position is in a non-confined office-type setting in which he/she is free to move about at will and may include some minor annoyances such as noise, odors, drafts, etc.&nbsp; The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.&nbsp; The incumbent for this position may operate any or all of the following: telephone, cellular telephone, beeper, copy, fax machines, calculator, typewriter, personal computer, related printers and related office equipment.&nbsp; The incumbent in this position must be able to read and interpret documents or instruments; possess strong telephone skills; perform highly detailed work; assist or guide problem solving; perform mathematical functions; prepare written communication; perform specialized analytical reasoning; withstand stress; and handle multiple, concurrent tasks and constant interruptions. Will be required to develop skills in the operation of the ANDAR database software.UNITED WAY CORE COMPETENCIES FOR ALL STAFF&nbsp; Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. &nbsp;This drives their performance and professional motivations. &nbsp; Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. &nbsp; Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.&nbsp; Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp; Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.&nbsp; ABOUT BREVARD COUNTY FLORIDA&nbsp; Brevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>. &nbsp;

Community Impact Manager

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: The Development Officer (DO) is charged with implementing strategies within an assigned book of business, with a focus on growing revenue for UWBC’s community impact agenda.&nbsp; The position will strategize, create and implement year-round engagement plans that lead to effective and successful revenue generation to fuel our work.&nbsp;Also, the DO will identify, recruit and develop prospects for new business development on a year-round basis. New business may include new workplace campaigns, new corporate gifts, new sponsorships, grants and new gifts in kind for UWBC.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Serve as the lead United Way staff for a portfolio of select companies and organizations.</li><li>Collaboratively plan and execute their annual workplace campaigns to achieve revenue goals.&nbsp; The goals will be centered around the annual campaign, special initiative fundraising, sponsorship fundraising, grant funding and response to custom giving interests that align with UWBC’s mission.</li><li>Maintain current understanding of UWBC Community Impact work and be able to articulate to donors and the Broward community.&nbsp; Participate in internal and external committees to gain and keep current such understanding.</li><li>Develop individualized campaign objectives and key messages for accounts (liaison with other staff/dept’s as appropriate).&nbsp;</li><li>Work cross departmentally to coordinate year round donor/volunteer engagement opportunities connected to our community impact agenda to enhance fundraising campaigns.</li><li>Research, write and support grant applications as appropriate.</li><li>Work with staff members responsible for financial reports, pledge processing and data entry to ensure account data is accurate and information is collected, recorded and distributed accurately and timely.</li><li>Attend and assist with United Way events for fundraising and awareness including planning, implementation and evaluation particularly as they relate to campaign and outreach to new donors.</li><li>Work with Major Gifts team to identify and create pipeline of donors with growth potential.</li><li>Maintain current and accurate information in Andar database and CRM tools on all prospects and assigned accounts.</li><li>Performance evaluation to include feedback from direct constituents, both internal and external</li></ul>Required Skills:<ul><li>Experience in developing strategic plans for year-round corporate engagement.</li><li>Ability to work independently, making appropriate decisions with direction as needed.</li><li>Ability to manage relationships with constituents, both on a one on one and/or group basis.</li><li>Strong written and oral presentation skills.</li><li>Ability to work cross-functionally with Marketing, Finance, Major Gifts, and Community Impact to achieve position objectives and increase revenue.</li><li>Ability to organize, prioritize and meet deadlines.</li><li>Knowledge of business and social community.</li><li>Ability to work outside of standard office hours.</li><li>Experience with donor relations database and CRM systems.</li><li>Ability to analyze financial data to determine workplace strengths/weaknesses and develop innovative strategies to maximize results.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.&nbsp;</li></ul>Supervises:&nbsp;Campaign Associates, volunteers and interns.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree and/or at least 3 years’ experience in fund raising, sales or relationship building.</li><li>Focused sales/marketing experience with applied emphasis on customer relationship management.</li><li>Experience working with volunteers.</li><li>Experience working with or knowledge of United Way operations desirable.</li><li>Computer proficiency required in customer relationship management systems and Microsoft Office software programs.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders&nbsp;</li><li>Excellent organizational, verbal and written communication skills.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>

8 Community Services Jobs in Florida