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United Way has an immediate opening for an Administrative Assistant to support the work of the Impact &amp; Engagement Department and fulfill the organization’s vision and mission, and what we do to&nbsp;mobilize people to give, advocate and volunteer to achieve our community goals.&nbsp;The Impact &amp; Engagement Administrative Assistant will perform administrative duties to help build the capacity of Department staff and ensure that the team meets our obligations to donors and the community.&nbsp;What You’ll Do:The Impact &amp; Engagement Administrative Assistant is responsible for performing various job functions supporting individual staff and assisting the entire Department cross-functionally in our work with external stakeholders, individual and corporate donors, community partners, residents and volunteers.&nbsp;Applicants must have the willingness and ability to complete the following essential job functions:<ul><li>Prepare invoices; assist with correspondence like award letters, contracts, and donor and volunteer acknowledgements; order and organize project supplies; assist with scheduling meetings and sending out meeting reminders, track meeting attendance and write meeting notes as assigned.</li><li>Customer Relationship Management (CRM) support: update and maintain donor and volunteer records, includes data entry and generating reports in CRM software database; create new or update existing lists; update and maintain volunteer committee contact information; support volunteer sign-ups and registration processes and the volunteer management platform; support updates on partner application and reporting platform.</li><li>Responsible for meeting logistics with external stakeholders, such as: setting up the space (i.e. table configuration, technology and sound system), putting out drinks, ordering food when needed, greeting guests in the lobby, printing materials, and taking notes/meeting minutes.</li><li>Representation at community events is required with some availability on nights/weekends; example activities include, but are not limited to community outreach and tabling opportunities, facilitating corporate engagement volunteer activities, as well as event set-up/break-down, etc.</li><li>Manage relationships with vendors to confirm processing of payments and efficient delivery of services, including resolving complications of service delivery.&nbsp;</li><li>Respond to phone/email communications from community residents (e.g. requesting aid) and volunteer interests, as well as vendor inquiries and other solicitations or inquiries from non-profits; make appropriate referrals to internal/external stakeholders and follow-up as needed.</li><li>Other/additional duties as assigned.</li></ul>About You:<ul><li>Minimum of two years of related administrative and customer service experience; prior non-profit experience a plus</li><li>Prior experience in data entry and familiarity with CRM database management systems required.</li><li>Excellent time and project management skills needed to accomplish goals with competing priorities in a fast-paced environment.</li><li>Associates degree preferred.</li><li>Ability to react and adapt quickly to changing conditions and circumstances.</li><li>Strong attention to detail</li><li>Excellent customer service skills in all aspects of the job, even under pressure</li><li>Solid relationship management skills that support and build donor/volunteer relationships.&nbsp;</li><li>Solid written communication skills&nbsp;</li><li>Proficiency in Microsoft Office Suite required.</li><li>Ability to work occasionally in the evenings and weekends.</li><li>Valid driver’s license and reliable transportation required.</li></ul>Application Information&nbsp;Qualified applicants should submit a resume and a cover letter describing their: 1) qualifications and experiences; 2) salary requirements; and 3) how they learned about the position at United Way to:United Way of Central and Northeastern CTHuman Resources&nbsp;One State Street, Suite 1710 Hartford, CT 06103Email: <a href="mailto:positions@unitedwayinc.org" target="_blank">positions@unitedwayinc.org</a>&nbsp; &nbsp;No phone calls please.Job Closing Date: Open until filled.United Way of Central and Northeastern Connecticut is an equal opportunity employer M / F / D / V&nbsp;Frequently cited statistics show that women and members of structurally marginalized and/or underrepresented groups apply to jobs only if they meet 100% of the qualifications. United Way of Central and Northeastern Connecticut encourages you to break that statistic and to apply. Few candidates will likely meet 100% of the qualifications. We look forward to receiving your application.

1 Administration / Customer Service Job in Connecticut