United Way Jobs

Volunteer Income Tax Assistance (VITA) Program Administrative Assistant

locationMilltown, NJ, USA
PublishedPublished: Published 2 months ago
No work experience required
Less than $20,000 per year

United Way of Central Jersey’s VITA program provides IRS certified volunteer tax preparers to prepare, validate and submit federal and state income tax returns for individuals with incomes at or lower than $70,000 per year.  The VITA program also has certified assistance volunteers to prepare ITIN applications and renewals for individuals without a social security number.

Annually, the VITA program preparers over 3,000 tax returns and requires an experienced administrative assistant to assist with tax client management, creating a welcoming environment for tax clients, assisting tax clients who call with questions or to request an appointment and general office administrative tasks.

Key Responsibilities:

Answering telephone calls in a friendly, warm and informative manner

Scheduling tax client appointments at VITA tax locations

Scheduling tax clients to retrieve their tax documents provided to UWCJ at various community partner locations

Welcoming tax clients to the VITA office for their tax appointments in a friendly and warm manner

Support VITA professional staff and volunteer tax preparers when needed


Fluency in Spanish required

Communication skills and cultural competency to assist a variety of tax clients

Basic computer skills (Microsoft Word, Excel) Training will be provided for the VITA scheduling software, Acuity

Flexibility to re-prioritize workflow when needed

A valid driver’s license, reliable transportation and documentation of vehicle liability insurance as required by UWCJ’s liability insurance carrier

This is a full-time temporary position during the January – April peak tax season with work hours Monday – Friday 9:00 am – 5:00 pm.  Salary will depend on experience.  To apply please send your resume to pdesiderio@uwcj.org

Required degree level

  • High school

Years of experience

  • No work experience required

Salary range

  • Less than $20,000 per year

Required languages

  • Spanish