United Way Jobs
VITA Program Manager

VITA Program Manager

companyUnited Way of the Plains
locationWichita, KS, USA
PublishedPublished: Published 2 weeks ago
Full time
1 - 2 years of experience


The Volunteer Income Tax Assistance (VITA) Program is a key part in the work done by United Way of the Plains Financial Stability focus area, which assists residents in becoming financially independent by focusing on education and services that build financial stability. The VITA Program Manager is responsible for the coordination and execution of the VITA program which provides free tax services for households that meet eligibility requirements.[DM1] [MP2] 

Key Responsibilities:

Under the direction of the Vice President of Community Impact, the VITA Program Manager will assist in developing, implementing, and reporting on vital components of the VITA program. Candidate must have strong professional, interpersonal, project management and communication skills. Focus of responsibilities will include (and are not limited to): 

  • Project management of marketing and communication activities and collateral 
  • Assist in volunteer recruitment, training, and retention[DM3] [MP4] 
  • Planning and implementation of special events, such as Mega Tax Days 
  • Coordination and implementation of outreach and education activities 
  • Execute in-person outreach in assigned counties, engaging prospective partners, and building awareness of Financial Stability goals and services 
  • Complete VITA training and certification in accordance with IRS and United Way of the Plains requirements 
  • Grant writing, grant reporting

Minimum requirements and qualifications: 

The requirements listed below are representative of the knowledge, skill, and/or ability required. The ideal candidate will have the following education and skill requirements: 

• Strong interpersonal, written, and verbal communication skills 

• Great attention to detail 

• Strong problem-solving skills 

• Computer (Word, Excel, PowerPoint) 

• Demonstrated ability to work effectively with and gain the respect and support of varied and changing    constituencies including staff, community representatives, and volunteers

• Ability to represent United Way with public/private partners across all levels of organizations 

• Ability to work independently, with proven time management skills

•Self-motivated professional and team player who is inclusive, flexible, creative, curious, and energetic 

• Decisive and resourceful individual with the willingness to accept responsibility and take charge of results; able to pivot and problem solve 

• Must be available to work flexible hours during the tax season, including evenings and Saturdays

Physical Demands:

These physical demands are representative of the requirements necessary for an employee to successfully perform the essential functions of this position:

  • The employee is required to actively listen and communicate clearly. 
  • The employee is required to speak publicly. 
  • The employee is required to walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another and to stoop, kneel, crouch or crawl. 
  • Ability to lift and carry 25 pounds. 
  • Vision abilities required by this job include close and far. 
  • Ability to operate a computer keyboard, and lift files and reports. 
  • Must have a valid driver's license and means of transportation.

Non-Negotiable Hiring Criteria:

  • Effective and skilled communicator in both one-on-one interactions and group settings. 
  • Excellent writing skills. 
  • Proficient in Microsoft Office applications (Excel and PowerPoint). 
  • Naturally curious and self-motivated in a never-ending pursuit of continuous improvement.
  • Ability to interact in a positive way with individuals and groups. 
  • Must be flexible and multitask oriented; can adapt to changing priorities. 
  • Can work independently and responsibly while managing numerous projects simultaneously. 
  • Dependable and reliable to meet deadlines; remains calm under pressure. 
  • Lead by personal example; your word is your bond. 
  • Possess excellent judgment and creative problem-solving skills. 
  • Helps create a work environment that embraces and appreciates diversity.

Core Competencies for all United Way Professionals 

  • Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations. 
  • Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
  • Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
  • Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
  • Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. 

How to Apply: 

Submit your cover letter and resume via email to: careers@unitedwayplains.org with “VITA Program Manager” in the subject line.

Application Deadline: For priority consideration, apply by May 17, 2024; position will remain open until filled. 

More information about the United Way of the Plains can be found at https://unitedwayplains.org/ 

United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. 

Fields of study

  • Finance / Controlling / Taxes

Required degree level

  • High school

Years of experience

  • 1 - 2 years of experience

Required languages

  • English

Skills and Competencies

  • Brand Steward
  • Collaborator
  • Creating Brand Experiences for Everyone
  • Cross-Functional Capability and Collaboration
  • Effective and Engaging Communication
  • General knowledge
  • Mission Focused
  • Relationship-Oriented
  • Results-Driven
  • Volunteer Engagement