Strategic Imperative: Provide a rewarding and inspiring experience to every donor and volunteer with every interaction.
Passion: Dive in – Create enthusiasm and inspire others.
Authenticity: Be Real – Keep it honest and set the example.
Collaboration: Live United – Work together and mobilize for change.
Empowerment: Own it – Be courageous and make it happen.
Overall Purpose of this Role:
Under direction of the Chief Development Officer, this position leads and directs, with a growth-minded mentality, key Resource Development (RD) staff to maintain superior donor relationships, meet measurable revenue goals, and have extensive knowledge of how Community Impact Programs, Marketing & Communications, and Volunteerism are integrated in providing donors and volunteers with rewarding and inspiring experiences with every interaction.
- Develop and review annual and multi-year strategic plan with Chief Development Officer.
- Set measurable goals related to engagement of donors and revenue generation.
- Ensure the attainment of organizational goals for revenue generation and growth for key fundraising segments including corporate, individuals, events, etc.
- Remain knowledgeable about HFUW’s services and products, as well as issues impacting the community we serve.
- Remain knowledgeable about the latest current events affecting the business community in our region along with trend data, new and growing companies, and executives and senior leaders coming and going in and out of our market.
- Demonstrate an understanding of diversity, equity, and inclusion concepts and issues.
- Embrace and actively promote an inclusive and equitable work environment.
- Maintain an in-depth knowledge of fundraising best practices and strategies including research of peer and comparable local United Ways.
- Serve as direct supervisor to key Resource Development (RD) staff, including but not limited to the effective management of systems, processes, measurements to monitor, projects, communications and guide fundraising results and activities.
- Train and develop staff members as to best practices, and coach them in building long-term relationships and improve campaign outcomes for assigned accounts.
- Monitor and analyze the progress of annual fundraising and operating plan goals and metrics, and make recommendations as needed.
- Analyze donor data and market trends, develop fundraising strategies, and provide ongoing coaching and leadership of the direct reports.
- Work in partnership with Chief Development Officer to deliver against adopted work plan in implementing donor engagement and revenue development functions within the guidelines established by the Board of Directors and the President and CEO.
- Implement a plan to cultivate, steward, and solicit current and prospective donors.
- Ensure financial issues related to gifts are handled with complete integrity and transparency and an utmost fidelity is maintained with regard to donor intent.
- Cultivate and sustain positive, productive relationships with volunteers, community and business leaders, donors, fund recipients, and staff.
- Participate as a key member of HFUW leadership team.
- Collaborate with HFUW departments to achieve organizational objectives.
- Collaborate cross-departmentally to achieve goals in alignment with the strategic plan.
- Cultivate relationships with other local United Ways regarding mutual development, collaboration and communication efforts with accounts held in common.
- Represent HFUW at conferences, functions and speaking engagements presenting a professional image and promoting HFUW's value and values.
- Contribute to overall operational excellence by performing other duties as assigned.
Attributes & Behaviors:
- Mission Focused: Create real social change that leads to better lives and healthier communities.
- Relationship-Oriented: Cultivate and manage relationships toward a common goal.
- Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
- Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network.
Education and Experience:
- Bachelor’s degree in Business or Public Administration required. Advanced degree preferred. Education in other disciplines in conjunction with relevant experience will be considered.
- Minimum of 5 years of professional work experience in a non-profit setting required.
- 5-7 years of fundraising and/or business development experience required.
- Certified Fundraising Professional (CFRE) highly valued, but not required.
- Demonstrable track record of success in prior fundraising positions.
- Understand model gift acceptance policies and IRS requirements.
- Customer Relationship Management software experience preferred.
- Proven ability to effectively evaluate, analyze and interpret data and information to advance all development activities.
- Strong written and verbal communication skills, with an emphasis on the ability to persuade and influence others around ideas, decisions, and financial support in individual and group settings; confidence to assert, present perspective, engage others and influence outcomes.
- Excellent interpersonal skills coupled with genuine desire to connect with others from diverse backgrounds and abilities.
- Experience working with diversity, equity and inclusion programs.
- Proficient with MS Office, including Word, Excel, PowerPoint, Outlook and Teams, as well as Zoom.
- Ability to handle confidential information.
- Ability to manage a variety of responsibilities.
- Must have a valid Florida Driver's License and reliable transportation.
- Ability to work a flexible schedule, outside of the standard office hours of Monday-Friday, 8:30 a.m. to 5:00 p.m., with the possibility of early morning, evening and weekend hours as needed.
Physical demands include sitting or standing for extended periods of time, bending, occasional lifting of items weighing up to approximately 30 pounds, regularly moving throughout the building between floors, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, fax and computer. Demands also involve protracted concentration. Job involves frequent and routinely intense public contact.