United Way Quad Cities is one of the largest nonprofit funders in the Quad Cities, responsible for private investment into programs to improve education, income and health and advance equity. A central component of this work is educating, engaging and inspiring the community to provide the resources to fund this mission each year. The Vice President, Resource Development sets the strategy and leads the execution of raising these resources.
This position will build and lead a top-performing Resource Development (RD) department to maintain superior donor relationships, strengthen workplace partnerships and build community will for change and grow financial support to advance our mission.
You’ll be successful if you have:
- Passion for the mission and vision of United Way Quad Cities
- 5+ years of professional experience, including success in development roles and in supervising staff, proven record of securing funding from a diverse mix of individual donors, businesses and foundations
- Track record of building long-term productive relationships with donors
- Demonstrated ability for handling multiple, complex fundraising initiatives simultaneously in a fast-paced environment
- The ability to drive innovation, change and growth and be detailed-oriented implementer who can mobilize small teams to translate strategy into results
- Superb relationship management
- Strong data analytics and reporting skills
Lead, plan, develop, manage, and implement annual and multi-year strategies to grow the financial support of United Way’s work through the leadership and management of the Resource Development department.
This position provides professional leadership to staff, serves as a member of the Leadership Team, and works closely with Board and Resource Development volunteers, including Campaign Cabinet and Leadership Giving/Donor Network groups. It also interfaces with leaders across the Quad Cities business community with an overall goal to drive partnerships and deepen relationships.
Additional tactics to achieve the outlined goals:
- Provide innovative leadership and long-term perspective focusing on the future direction of resource development, adapting to a changing philanthropic landscape and evolving revenue model for the mission.
- Evaluate the external market and stay aware of fundraising practices, approaches, innovations, and strategies to enhance the achievement of established fundraising goals.
- Utilize market information to lead major internal and external change initiatives to effectively manage the future direction of resource development efforts.
- Nurture a relationship-based culture within UWQC and consistently model a customer-service orientation in all internal and external interactions.
- Serve as the executive leader for United Way’s CRM / relationship management strategy and system.
- Review and analyze the strengths and weaknesses of all resource development initiatives.
- Set the direction of the department to ensure team members have clear goals and a path to achieve these goals.
- Provide input and support to President & CEO.
KEY RESPONSIBILITY AREAS: RESOURCE DEVELOPMENT
- Areas of responsibility include: Private and public workplace giving (Corporate giving, employee participation), Tocqueville Society, Donor Networks (Women United, AALS, Young Leaders), leadership giving, major gifts, transformational giving.
- With CEO, COO and VP of Finance, Community Impact, and Communications, align resource development priorities with Rise United and organizational strategic priorities. Aspire to match donor passions and interests with organizational financial priorities for programs and investments.
- Manage accountability of results, research, and data analytics for learning, assessing progress on an on-going basis, and recommending adjustments.
- Oversight of recognition program and strategies (e.g. including thank you letters, event) and ongoing stewardship.
- Serve as staff liaison in connection with other funders and fundraising professionals, including the Association of Fundraising Professionals, and other business organizations.
Management and Administration
- Supervise, coach, evaluate and report on the activities of all Resource Development staff and their ongoing job responsibilities, including goal setting, development, and performance reviews
- With Resource Development staff, set team priorities and initiate strategic and operational plans to accomplish long and short-term fundraising goals and objectives
- Assign and qualify donor portfolios and goals
- Qualify new prospects and goals as needed for portfolios
- Recruit and manage volunteers to support portfolios
- Oversee donor partners/plans, including stewardship (recognizing, reporting) and solicitation (asks)
- Develop a communication plan in collaboration with the Communications and Community Impact teams to secure program information for volunteers/donors
- Accountable for data quality management CRM system Data quality management
- Develop and maintain responsibility for the administration of the RD department budgets in conjunction with appropriate team leaders
- Lead fundraising volunteer identification, recruitment, placement, training, and recognition with staff involvement, building United Way relationships across the community
- Develop meaningful and rewarding assignments and responsibilities for all Resource Development volunteers and Board of Directors (i.e. providing staff support, training, and recognition)
- Identify and recommend potential volunteers for the Campaign Cabinet, Leadership Giving Committees, Board, and other appropriate volunteers
- Develop and maintain positive working relationships with key community leaders and constituents
- Interface between Board and teams, and organization and community
- Ensure that volunteer engagement extends the organizational brand, reach, and financial support for the organization while aligned with organizational priorities
United Way competencies serve as the foundation for the United Way network-wide talent management strategy and inform the essential abilities (skills, knowledge, behaviors) that United Way professionals must have to perform their jobs successfully.
Competencies for all UWQC Staff:
- Relationship Oriented
- Brand Steward
Functional Core Competencies
Communication Skills: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading listening, and interpersonal skills.
Customer and Volunteer Relationship Management: The ability to build and manage productive relationships through an open, friendly, and inclusive environment.
Values Diversity & Inclusiveness: Networks and partners with diverse stakeholders - Values and seeks diversity by seeking the knowledge and experience of diverse individuals - Models and facilitates the integration of cultural sensitivity and competence. Brings diverse groups and points of view to the table and to a common agenda.
Accountability: The thoroughness demonstrated by the employee in following through on assignments and instructions in a reliable, trustworthy, and timely manner. Overall attendance and adherence to work schedules, office hours. Consistently honoring commitments and taking responsibility for actions and words, acts with integrity, is reliable and trustworthy.
Judgment and Decision Making: The ability to think logically and practically before making decisions. Use of independent thought, originality, and reasoning. Ability to prioritize work and timely implementation of workable
Bachelor’s degree and related 5-10 years of work experience in professional sales and sales management or fundraising and resource development with knowledge of integration between marketing and volunteerism in relation fundraising efforts. Preferred experience in the human services field with leadership experience in resource development. Proven track record for developing a strong, cohesive, creative, high-performing team that is results-driven.
- Proficient with MS Office, including Word, Excel, PowerPoint and Outlook.
- Reliable transportation, valid driver’s license and proof of insurance is required.
- Ability to work a flexible work schedule including evenings and weekends.