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Vice President, Neighborhood Centers

South Bend, IN

Relocation expenses: Not paid

C-Suite/Vice President
Full time
3 - 5 years of experience
Bachelor's Degree

Published on 21 Apr 2022

Expires on 21 May 2022

Vice President, Neighborhood Centers



TITLE:  VP, Neighborhood Centers

Group/Team:  Senior Leadership/President and CEO

Reports To:  President and CEO

Status: Full-Time

Supervises: Neighborhood Center Executive Directors and Staff

FLSA Classification:  Exempt


The Vice President of Neighborhood Centers is responsible for leading the programmatic implementation, expansion and strategic direction of UWSJC’s Neighborhood Center Initiative (NCI). This position will establish and lead the initiative’s key strategies, objectives as well as set metrics, impact goals, and operational & organizational structures.  The VP will enable UWSJC to serve as a backbone in the NCI by mobilizing partners and stakeholders around a shared vision and innovative opportunities to scale Neighborhood Centers across St. Joseph County. These centers will bring a variety of social service programs under one roof, allowing social service providers to meet individuals in their own neighborhoods. These will reduce barriers to accessing essential resources like childcare, healthcare and social services.  

The NCI is essentially in startup mode and requires an entrepreneurial individual who is comfortable and inspired by building a new initiative and team. The VP will work closely with UWSJC’s Executive Leadership Team, Community Impact Team, Board of Directors, and network of corporate, philanthropic, academic, and community-based partners. In addition, this position will manage relationships with key government agencies, funding partners, and health system stakeholders to design and implement the NCI.  


An individual must be able to perform each essential duty listed below at a satisfactory level:

Strategic Leadership:

The VP plays a key strategic leadership role within the NCI, as well for the organization and in the community. This person is responsible for the design, resourcing, implementation, and evaluation of UWSJC’s Neighborhood Center initiatives.

Specifically, the VP will be expected to:

  • Work closely with the President and CEO in defining the NCI strategy and timeline
  • Build strategic relationships with relevant community partners, stakeholders, city, state, and national government as well as corporate partners to execute the NCI
  • Convene and lead county wide strategy and collective impact work around the Neighborhood Centers

Operational Leadership:

  • Collaborate with the UWSJC CEO to design, develop and implement strategies, plans and procedures that align short and long-term objectives with organizational vision and operational strategy of the NCI
  • Proactively manage capital investment to and expenses of the NCI to ensure the construction budgets and timelines are met
  • Develop a detailed project plan to monitor and track progress and meet deadlines related to community and stakeholder engagement and the construction process
  • Communicate with UWSJC leadership and key NC partners to keep the project aligned with goals and priorities of the NCI 
  • Oversee operations and ensuring efficiency which includes reviewing budgets and financial projections and adjusting as needed at each unique NC location
  • Develop and implement strategies, procedures and business plans needed to enhance continued growth of the NCI

Personal & Team Leadership

The VP will be expected to inspire the trust and confidence of others on the team, in the organization, from the Board of Directors and all stakeholder organizations with whom the person interacts.  The position requires the ability to lead and collaborate with a diverse team of professionals, including direct reports, and our community partners. This person will be responsible for staffing, managing, and developing this team.

Specifically, the VP will be expected to:

  • Develop and lead a team to implement and scale the Neighborhood Center Initiative.  This includes internal and external community partners needed to support the design, delivery and evaluation of the Neighborhood Centers in the community
  • Oversee, lead and develop all NCI staff at each unique location
  • Oversee partners co-located within each unique center location which includes day to day oversight, execution of lease & operating agreements
  • Engage leaders and staff across the UWSJC and key NC partners and stakeholders in strategic planning and operationalizing the vision of the NCI and each unique center location. This includes organizing and/or leading community conversations and needs assessments for each location
  • Lead by example and demonstrate UWSJC’s core values in all internal and external relationships
  • Serve as staff lead over UWSJC operations in absence of UWSJC President and CEO


The Vice President will have or demonstrate:

  • Exceptional communications skills combined with the ability to work with people at all levels of an organization
  • 3-5 years of experience leading the development and management of projects
  • Demonstrated leadership and management skills
  • Ability to facilitate decision-making, both independently and in coordination with partners
  • Flexibility during peak workload periods
  • Bachelor’s degree in a related field with 5+ years of related experience

This job description describes the general nature and level of work performed by employees assigned to this position.  It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.


Salary will be determined by several factors including applicant’s knowledge, ­­­skills, experience, position, and market.


An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.

Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.

Relationship Management - Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way system. Formulates and communicates in an ethical and politically sensitive manner.

Communications - Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.

Innovation/Creativity - Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks.” Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on them.


United Way of St. Joseph County is a nonprofit organization dedicated to creating long-lasting change, ensuring all residents have access to the building blocks to a better life: education, income and health. United Way is unique in its ability to bring together people active in their communities, business leaders, nonprofit organizations and government agencies to address the underlying causes of major St. Joseph County problems. Since our inception in 1914, we have contributed more than $126 million to the St. Joseph County community.

UWSJC’s mission is to be a convener, thought leader and driver of transformational change. United Way believes that by partnering with local agencies, things can be accomplished that no one individual or organization could achieve alone. Currently, we collaborate with more than 25 local nonprofit organizations to meet the diverse needs of St. Joseph County across four priority areas: Early Learning, Youth Success, Stable Families and Critical Needs.

United Way provides individuals and businesses a trustworthy and efficient place to donate funds, knowing that their dollars will go to meet the greatest areas of need in the community. Funds received by the United Way are divided between the three areas of focus based on greatest need and then distributed to qualifying agencies accordingly.

Mission: Be a convener, thought leader, and driver of transformational change

Vision: Move our clients from poverty to possibility

Identity: The United Way exists to improve lives by mobilizing the caring power of communities around the world

United Way of St. Joseph County seeks diverse, qualified professionals who want to make a difference in the world. We are an equal opportunity employer and recruit, employ, train, compensate, and promote qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail LaShawnda Flowers or call 574-232-8201 and provide the nature of your request and your contact information.


As a champion and catalyst for building strong, healthy communities in St. Joseph County, United Way of St. Joseph County values diversity. We believe all people should have an opportunity to make an impact in society. It is through the collective efforts of individuals in our communities that we create a responsible and vibrant society, one which respects, honors and thrives on the unique attributes of its members.

Our commitment to diversity rests on certain fundamental principles that influence our decision-making, guide our interactions with each other and others, and determine the measure of our success as activists for social justice:

Inclusion/Personal Responsibility - Modeling leadership and developing practices and policies that embrace the value of "inclusion" in our day-to-day operations. Creating an environment at UWSJC in which all people have the opportunity and responsibility to value and respect diverse perspectives, ideas and beliefs.

Respect - Supporting educational programs and initiatives that advance the recognition, understanding and importance of safeguarding the right to dignity and justice of all people.

Collaboration - Continuing to seek respectful relationships and partnerships that are aligned with achieving common goals, both within and outside of UWSJC, that are inclusive of individual ideals, abilities, and opinions.

We practice our commitment to diversity by living our values and:

  • Creating a Diverse and Inclusive Workplace. UWSJC is committed to building and maintaining an environment that embraces and values differences. UWSJC employees should feel valued and respected, without bias or preference based on difference.
  • Serving the Needs of Diverse Communities. UWSJC will continue to be a leader in funding promising community programs that target diverse populations and communities.
  • Respect and Inclusion of Diverse Volunteers. To be relevant and a viable community partner, UWSJC staff and volunteers model an awareness of, and understanding and respect for, the many forms of difference reflected in the people and communities served by UWSJC. UWSJC aims to be a role model for volunteer organizations in attracting and building a diverse volunteer base.
  • Accountability and Making a Difference. We strive to fulfill the letter and spirit of our diversity philosophy, and to illustrate that through our commitment to excellence. To realize the potential of every member of our organization, we work to create a culture that promotes individual accountability.

We recognize that holding ourselves accountable to our fundamental principles allows us a better opportunity to make a positive difference through our work.  Our values should be demonstrated through our actions and decisions, individually and collectively. We know that part of our organizational and individual legacy to the communities we serve is our commitment to this achievable ideal.

Please submit a cover letter with your resume.