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Vice President, Community Impact Operations

New York, NY

Relocation expenses: Not paid

C-Suite/Vice President
Full time
5 - 10 years of experience

Published on 30 Apr 2022

Expires on 30 Apr 2022

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Vice President, Community Impact Operations

Position: Vice President, Community Impact Operations      

Reports to: Senior Vice President & Community Impact Officer

Organization Summary: United Way of New York City (UWNYC) is a nonprofit mobilizing people and organizations to eradicate barriers and create opportunities that improve the lives of low-income New Yorkers.   Part of the United Way Worldwide system, one of the world's most recognized charitable brands, we envision caring communities in which all individuals and families have access to quality education and the opportunity to lead healthy and financially secure lives.  We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.

Position Description: The Vice President, Community Impact Operations reports directly to the Senior Vice President & Chief Impact and Strategy Officer SVP & CIO).  This role will assist the SVP in leading a large multi-function department responsible for driving United Way of New York City’s (UWNYC) Collective Impact strategy.   The role supports the Community Impact (CI) team in the strategic thinking and operations with a special focus on efforts that require systems, tools and infrastructure building, the development and management of complex implementation plans, collaboration, synergy and partnerships.  Where needed the VP will represent the SVP & CIO in external and internal meetings assisting in bringing together diverse community, corporate, philanthropies and government partners and aligning them around a common agenda, implementation strategy and shared accountability.  In addition, this role will provide support to CI leaders as needed as individuals and departments in addition to taking a leadership role in operationalizing new and existing initiatives.  The VP will have the advantages of working with an experienced and highly engaged CI team and an energetic and visionary President and CEO, and one of the best-known brands in nonprofit community partnerships.


Job Strategic Leadership

The VP, Community Impact Operations, in close collaboration with the SVP & CIO, will help guide and implement our collective impact vision and strategy. This position will also work closely with members of the Resource Development and Marketing & Communications teams to articulate the impact of our work and mobilize funding.


Specifically, the VP will be expected to:

  • Assist in leading all aspects of the co-creation of our collective impact strategy
  • Assist in establishing impact measurements that are developed and utilized in collaboration with our partners
  • Assist in developing and implementing operational and tactical plans to implement strategies
  • Assist staff where needed in implementing strategies that effect the most optimal strategic balance between programs associated with government contracts, private sector funding opportunities, and the patterns of support and priorities of our individual donor base
  • Assist in identifying thought leadership opportunities and suggest activities that place UWNYC and its leaders as subject matter experts and leading community advocates within New York City and within the United Way Worldwide network




Operational Leadership

Specifically, the VP will be expected to:

  • Identify the need for key systems and take the lead in operationalizing them (database, etc.) in partnership with the SVP & CIO and CI VPs
  • Assist in developing, monitoring, and revising annual, quarterly, and monthly work plans
  • Serve as main contact for Resource Development Relationship
  • Assist in monitoring all Departmental program budgets by supporting SVP & CIO in budget preparation, monitoring, and reviewing internal planning.
  • Support CI leads in contract preparation and execution
  • Actively participate in Project Management activities
  • Routinely track and monitor key milestones internally and externally.  
  • Establish and track RBA for each initiative
  • Support CI units in operationalizing tools and ensuring model fidelity l


Personal Leadership

The VP will be expected to inspire the trust and confidence of others on the team, in the Organization, and stakeholder organizations with whom he or she interacts. . 

Specifically, the VP will be expected to:

  • Gain the confidence and trust of others through sound business ethics
  • Learn and develop from personal experience and from others
  • Embrace the opportunities in change and lead others to a place of clarity and commitment
  • Foster a sense of energy, ownership, and personal connection to the work of UWNYC, the communities we serve, and our staff
  • Lead by example and demonstrate UWNYC’s core values (Collaboration, Compassion, Integrity, Accountability, and Superior Performance) in all their internal and external relationships


Skills, Knowledge and Experience:

  • Advanced degree in a related field or equivalent experience
  • Minimum of 5 years of progressively responsible positions in results-based program management
  • Proven experience in administrative work
  • Knowledgeable of Public Finance programs and procedures
  • Proven record of forging strategic relationships and network partnerships
  • Deep knowledge of collective impact as a model of collaboration and community engagement, from strategy formation to execution
  • Exhibit experience using data to measure impact and drive decisions
  • Possess grant and program management experience
  • Demonstrated experience with complex grants and contracts
  • Experience in evaluation and assessment
  • Excellent systems thinking skills
  • Strong budgeting and analysis skills
  • Excellent writing, editing, verbal, and presentation skills
  • Strategic thinker, with a passion for putting resources where their impact will generate strong and scalable results
  • Tactical planner, with a track record for translating strategic thinking into action plans and results
  • Presence and confidence to project credibility to community partners, and strategic stakeholders
  • Have a passion for UWNYC’s mission and vision


Key Competencies:

  • Mission Focused

The United Way professional’s top priority is to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.

  • Relationship Oriented
    The United Way professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Superior Performance
    We are a results-oriented organization working to improve the lives of all New Yorkers.  Achieving meaningful change requires focus and unity of purpose.  It is only through achieving meaningful goals that we will be able to fulfill our mission.
  • Strategic Community Collaborator
    The UWNYC CI professional engages diverse stakeholders to accurately assess community needs, and with credibility, authenticity, and humility, strategically guides United Way of NYC to contribute to the community’s priorities. 
  • Effective and Engaging Communicator
    The UWNYC CI professional is an effective communicator, able to understand the needs of the communities we serve.
  • Embracing and Managing Change
    The UWNCY CI professional champions and facilitates change to ensure long-term community sustainability. He/she adapts successfully to changing needs while maintaining positive relationships with all constituents, both internal and external.



How to Apply:

Please send cover letter with salary requirements and resume to with the title "Vice President, Community Impact Administration " in the subject line. No phone calls or faxes accepted.

United Way of New York City is an Equal Employment Opportunity Employer


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