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Vice President, Community Impact

Memphis, TN

Relocation expenses: Negotiated

Not applicable
Full time

Published on 7 Mar 2018

Expires on 7 Mar 2018

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Vice President, Community Impact


Job Description

JOB TITLE:                            Vice President, Community Impact 

DEPARTMENT:                     Community Impact

REPORTS TO:                      President & CEO



United Way of the Mid-South (UWMS) continues its journey of transformation, which includes elevation of the role of Community Impact in the execution of our mission, and a renewed focus on our impact agenda our relationship with our community-based partnering agencies. Indeed, a central part of this work is in ensuring high impact investments in the community, and in utilizing and optimizing its unique leadership position in the human services sector to drive positive community outcomes; particularly in the area of poverty reduction.

To this end, UWMS seeks an experienced and dynamic individual to serve as the leader of the Community Impact department and provide leadership to the community through assessments, investments, mobilization and measurement of our goals that advance our United Way mission. This leader will also provide guidance and oversight to UWMS’ primary strategic initiative, Driving the Dream (DTD), which is committed to fostering the development of a more connected and integrated network of agencies to address poverty in the Mid-South.  To do this, DTD is creating, facilitating, and monitoring an accountable system of care, comprised of agencies whose staff are trained in a client-centered model, which utilizes a multi-domain assessment tool and is undergirded by a shared data platform. This framework is a collaboration across a wide array of programs and services, with the goal of improving the effectiveness of service delivery by seamlessly, intentionally, and efficiently moving individuals and their families toward economic self-sufficiency and other life goals which they, the clients, identify.


Responsible for directing all operations of the development, planning, funding/resource investment, community partnership and programs of the Community Impact Team. Leads/manages the related community/volunteer efforts and develops/maintains effective working relationships with community partners. Serves as subject matter expert in execution and administration of – and consultation on – UWMS’ Community Impact Agenda.



(With Percentages of Time)

30%           1.  Strategically aligns Community Impact staff, volunteers, programs, funding investments, and community partnerships with the Community Impact strategic goals. Ensures that related programs, grants and activities are incorporated with the total efforts of the organization as expressed in our vision, mission, and annual priority outcomes. Closely collaborates with senior leadership across the organization to integrate Community Impact with other key organizational priorities. Ensures non-campaign revenue secured for proactive Community Impact agenda.

25%           2.  Manages all staff assigned to these areas of responsibility, with direct management responsibility for a high-performing team of three (3) Directors, overseeing categorically: a) Agency Grants and External Relations, b) Financial Stability and Empowerment, and c) the Driving The Dream Initiative and Network.  Prepares and implements measurable annual work plans to achieve the objectives.  Identifies, advises and counsels staff regarding developmental needs in line with corporate goals and policies.

25%           3.  Develops and secures solid and fruitful working relationships between UWMS  organization and other partners in the community seeking to achieve similar goals and objectives.

15%           4.  Oversees annual agency investment and audit processes with UWMS Board and ensures grant reporting from non-campaign revenue sources is effectively managed.

5%             5.  Directs/collaborates with volunteer staff in performing Community Impact work. Respects volunteers for their contributions and incorporates their work with the rest of the team


  • Master’s Degree in Business, Social Work, Social Planning, Public Administration or similar preferred, plus 10+ years of direct related experience.  United Way leadership experience a plus.
  • Five years of direct experience in at least three of the following areas: Planning, Resource Development, Investment Distributions, Communications or Finance.  
  • Six to eight years of experience supervising professional staff members. Management experience in a human service organization is highly desirable.
  • Senior-level leadership experience with documented accomplishments.
  • Demonstrated successful track record in building programs and teams leading to successful results.
  • Demonstrated commitment to the field and a passion for serving under-served and under-resourced individuals, families and/or communities; particularly people living in poverty.
  • Commitment and experience promoting a results-oriented approach to human services program design and implementation.​
  • Desire to serve as an integral leader at an established community institution in the midst of a unique period of change and transition. 
  • Not just tolerance for, but enjoyment of, working with a degree of ambiguity during this entrepreneurial period of transformation and ability to help others successfully move through this change.​
  • Respected leader in human services and/or grantmaking field, with sufficient gravitas and demonstrated credibility within the sector; or a demonstrated ability to cultivate such a reputation.  
  • Demonstrated proficiency in oral and written communications. 


  • Results-driven executive leadership with the ability to bring the CI team, the organization, key volunteers and grantee and other community partners into alignment and common forward momentum.
  • Sector-specific intellectual/conceptual fluency in human services philosophy, policy and practice.
  • Commitment to best practices in leadership and management.
  • Ability to take initiative to develop and execute plans with limited oversight while also possessing sound judgement to ask for help when needed and to “manage up” as required.
  • Strong analytical and planning skills.
  • Strong interpersonal skills with a demonstrated ability to communicate effectively in writing and orally, including making speeches and presentations.
  • Strong emotional intelligence that is brought to bear within the organization and in working with grantees, donors, and other community partners.  Strong cultural competency.
  • Reputation for being someone others “want to work with.”
  • Solutions-focused orientation with a strong sense of diplomacy.
  • Central positive outlook and resilience.
  • Keen analytical, critical thinking and planning skills.
  • Quick learner, possessing superior judgement.
  • Ability to communicate across all levels of the operation with a great degree of respect and collegiality.
  • Good sense of humor and ability to work well under pressure.


  • Must have driver’s license and reliable transportation. 
  • This role may require occasional late night and weekend work, and would require this sort of flexibility.


Compensation for this role will be commensurate with experience. UWMS provides an excellent benefits package for full-time employees including paid time off, health/dental insurance, retirement plans, and an engaging work environment.


Qualified applicants should send cover letter, resume, and three references (with phone numbers) to the attention of Please be sure to reference the position for which you are applying in the subject line of your correspondence. For more information about United Way of the Mid-South, please visit us online at