FLSA Status: Exempt
Department: Community Impact
Reports to: President/CEO
Core Hours: Mon-Fri; 8am-5pm
Salary Range: $65k - $75k
Supports and advances United Way of the Piedmont’s mission – connect, engage, and inspire people to transform our community by leading the strategy, design, and implementation of UWP’s impact work and ensuring its alignment with community priorities. Oversees the investment of financial and nonfinancial resources to achieve equitable, community-level change while working in collaboration with Brand Experience (BE) and Resource Development (RD)Teams to communicate our story and to generate the necessary resources to accomplish identified work. Provides information, data, and context for advocacy/public policy work, develops and manages the Community Impact (CI) Team budget, and ensures successful, appropriate, and impactful utilization of grant funds and the timely, accurate reporting of impact to funders. Leads and directs all CI team members and leads the organization as a member of the Senior Leadership Team.
ESENTIAL DUTIES and RESPONSIBILITIES
Community and Collective Impact Competencies
• Strategic Community Collaboration
- Creates and manages strategic partnerships to maintain positive, mutually beneficial relationships with nonprofits and community stakeholders; uses knowledge and expertise about community needs and stakeholders to identify, recruit, engage, and convene partners to advance a common agenda focused on Education, Economic Mobility, and Health.
- Provides leadership for Prepared to Thrive early education initiative, Emergency Food & Shelter program, Behavioral Health Task Force, and issues of health equity; manages relationships with partners involved with external operational centers.
- Authentically engages diverse stakeholders in community conversations to guide UWP on community’s priorities; facilitates conversations in a manner that builds trust and credibility.
- Influences and inspires individuals and stakeholders to partner with UWP; implements shared initiatives by working inclusively with individuals and organizations to create and act on common visions, priorities, and goals; manages relationship and shared initiative work with Spartanburg Academic Movement; works in collaboration with other funders to address current or emerging sector needs.
- Is culturally astute, emotionally intelligent, and respectful in all interactions; effectively manages conflict and constructively engages constituents to resolve conflict; advocates for and supports efforts to increase inclusiveness and diversity in community impact efforts, especially those involving vulnerable communities.
• Deep Community Expertise
- Possesses a thorough knowledge of community data trends, research, environment, and stakeholders.
- Provides leadership in data gathering and interpretation, issue identification, and data-informed, results-focused decision-making and strategy development; asks insightful and provocative questions regarding community needs, resources, and values; manages grant application process through online grants management system, eCImpact.
- Plans, develops, and implements initiatives within impact areas to achieve results that drive collective community outcomes.
- Provides leadership, oversight, and support for the Vision Council structure which involves the investment of financial and non-financial resources guided by UWP Community Impact Agenda.
- Exhibits a proficiency in outcomes measurement and program evaluation; understands and utilizes Results Based Accountability to classify, interpret, and analyze data for program evaluation, continuous improvement efforts, solutions creation, and resource development.
- Willingly shares best practices and new knowledge and resources with nonprofit/community partners to facilitate effective implementation of community projects and programs; builds organizational capacity of area nonprofits through education such as boardsmanship and ethics training.
- Leads and manages grant writing for targeted, strategic investment in Education and Economic Mobility with CI and RD Teams.
• Product Development and Implementation/Donor Influence
- Understands the importance and possesses the skill to create investment opportunities, in collaboration with RD Team, that connect the aspirational philanthropic interests of donors to identified community strategies and solutions; chooses strategies for product development based on their unique value to United Way and potential investors.
- Understands how to develop, structure, and implement a budget to support a new or existing investment product.
- Implements and manages identified projects to meet interim and overall goals; establishes measurable goals aligned with community outcomes; incorporates continuous improvement in program evaluation.
- Works collaboratively to support year-round relationship management with key donor segments to attract and sustain resources (financial, volunteer, and advocacy).
- Interprets data and clearly articulates succinct return on investment information for RD and BE professionals to create stories, reports, and powerful messages to engage donors and generate revenue.
• Volunteer Engagement and Advocacy
- Creates meaningful opportunities for volunteer engagement on standing board committees, task forces, and councils by clearly outlining roles, responsibilities, goals, and expectations.
- Builds nonprofit and community capacity through the successful administration of the AmeriCorps VISTA, AmeriCorps, and the Volunteer Income Tax Assistance Initiative programs.
- Provides context for advocacy efforts and helps equip team members, donors, volunteers, and community stakeholders to be champions for issues impacting Education, Economic Mobility, and Health.
• Talent Management and People Development
- Identifies and develops a diverse, talented team of staff and volunteers aligning work with mission and strategic plan for organizational success
- Inspires and supports team members for high performance and results through coaching, mentoring, delegation, and professional development
- Receives and provides feedback in a constructive way that builds confidence among team members; addresses performance problems immediately
• Business Acumen and Strategic Direction
- Demonstrates understanding and knowledge of the United Way network; understands and is knowledgeable of the Upstate and South Carolina business and political environments; can effectively create and execute strategy
- Understands general business and financial principles required to effectively lead, manage, and align resources for performance; can read financial statements and create/manage budgets
• Operational Planning and Execution
- Establishes effective and efficient processes that align their department priorities with other department priorities and organization goals, strategy, and mission
- Inspires and motivates people to build the culture of UWP as the nonprofit of choice
- Engages volunteers in a way that helps execute the strategy
• Outward Focus
- Develops strategic relationships at the local, state and national levels to benefit UWP and the community
- Is present and visible in the community and with stakeholders; knows key players in community and is diligent in maintaining and expanding those relationships
- Seeks learning from inside and outside the network to build skills, knowledge, and abilities to challenge the organization in reaching its potential
- Engages, listens, and understands community aspirations
- Is an effective spokesperson for UWP and its work; possesses credibility as a leader on critical issues and solutions affecting the community
• Must be able to work a flexible schedule with the possibility of some early morning and evenings
• Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL SKILLS and EXPERIENCE
• Master’s Degree preferred, Bachelor’s Degree required in social work, nonprofit management, public policy, or related field
• Minimum of 5 years related experience in program development/management, grants management, strategic planning, research, and outcomes measurement
• Minimum of 5 years supervisory experience with demonstrated ability to lead a high-performing team
• Prior United Way network experience and knowledge preferred
• Demonstrated ability to work within a community setting with diverse populations, including community groups, elected and non-elected policy makers, businesspersons, professional staff, and volunteers
• Track record of working in ways that contribute effectively to an organization's ability to achieve its goals
• Content knowledge and experience in the issue areas of education, economic mobility, and health
- Understands how role and responsibilities impact UWP’s ability to deliver on their mission
- Strives vigorously to accomplish shared goals
- Seeks to create a positive, meaningful experience for each donor, advocate, and volunteer
• Relationship Oriented
- Understands people come before process and astutely cultivates and manages relationships toward a common goal; consciously creates time for engaging with others to deepen relationships
- Effectively communicates to develop, grow, and sustain productive relationships; successfully articulates the organizations’ mission, vision, and values to stakeholders and collaborators
- Actively listens to understand the perspectives, motivations, goals and aspirations of individuals and organizations; interacts in a constructive way to foster open communication and generate enthusiasm for the work
- Regularly captures and records relevant information; interprets and utilizes gathered information to forge partnerships and to cultivate, grow, sustain, and strengthen internal and external relationships
- Ability to develop strong professional working relationships and collaborate with both internal and external partners and stakeholders
- Treats others with respect and dignity; considers questions and conflict an opportunity to deepen relationships; can successfully navigate challenging conversations to educate and to find appropriate solutions
- Seeks and shares knowledge of community
- Takes a cooperative approach to address issues focusing on shared goals
- Involves a multiple people, sectors, and resources to obtain a variety of perspectives and potential solutions
- Dedicated to creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and support of the organization’s strategic plan
- Sets high performance standards for self and others and holds accountable for achieving results; models excellence; motivates others by effectively communicating goals and impact
- Takes calculated risks to achieve goals; challenges self and others to achieve “stretch” goals
• Brand Steward
- Exemplifies integrity, reliability, accountability, confidentiality, and strong ethics to foster trust with co- workers, donors, community and across the UW and networks
- Acts with professional excellence and a positive attitude
- Understands role in growing and protecting the UWP brand and reputation; respects and follows standards and safeguards that protect UWP’s integrity and understands impact on larger UW network; identifies, assesses, and manages risk while striving to attain objectives; identifies issues and takes appropriate action to rectify issues that negatively impact people; is a good system-citizen
• Effective Communicator
- Demonstrates ability to communicate clearly and concisely to diverse audiences in a culturally appropriate manner, both verbally and in written format, to persuade or influence actions and points of view
- Exhibits effective interpersonal skills with ability to work independently or within a team
- Excellent customer service skills and ability to respond and resolve issues using creativity, resourcefulness, negotiation, and diplomacy
- Listens actively asking questions to understand and connect
• Proficient in Microsoft Office tools (including Word, Excel, PowerPoint and Outlook) and use of internet for research purposes
• Experience with grants management and customer relationship management software preferred; ability to learn current software required
- Ability and willingness to quickly adapt to ever-changing environments
- Excellent organizational skills, attention to detail and sense of urgency with an emphasis on quality and accuracy of work
- Ability to prioritize and shift between tasks to meet deadlines in a timely manner despite interruptions
- Passion for process improvement, delivery of services, and a commitment to continuous improvement
• Must have valid driver’s license and access to transportation throughout the workday
• Regular and sustained attendance required
PHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone. The employee is frequently required to reach, stoop or kneel. Specific vision abilities required by this job include close vision, distance and color vision due to computer work. May be required to lift, push, or pull up to 50 pounds occasionally.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. There is moderate noise associated with a business office including telephones, computer keyboards, printers, office traffic and visitors. The work environment requires the individual to have the ability to work in a confined space and sit at a computer terminal or in conference rooms.
United Way of the Piedmont is an Equal Opportunity Employer and Employer of National Service, AmeriCorps, Peace Corps, and other Nation Service. Alumni are encouraged to apply.
To apply: Please provide cover letter and resume to Human Resources at HR@uwpiedmont.org.