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Sr Program Manager, End of Life Partnership

Tucson, AZ

Relocation expenses: Not paid

Associate
Full time
1 - 2 years of experience
Bachelor's Degree
$31,000 to $40,000 per year

Published on 29 Jun 2017

Expires on 29 Jun 2017

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Sr Program Manager, End of Life Partnership

JOB DESCRIPTION:

Summary:  Responsible for administrative functions, meeting scheduling and management, partner and community communication, materials development and distribution and daily management of project plans for the End of Life Care Partnership operations.  This is a full-time, non-exempt position reporting to the Director for End of Life Care Partnership.

NOTE: THIS IS A GRANT FUNDED POSITION

Salary Range:  $35,000 to $38,000

RESPONSIBILITIES:

Program Administration and Implementation

  • Composes correspondence, memorandums and reports as instructed.
  • Creates, formats and proofreads a variety of materials including correspondence, memorandums, reports, tables, charts, graphs, forms, statistics, minutes of meetings and other business documents. 
  • In conjunction with the Director, EOLCP (End of Life Care Partnership) monitors work plans and documentation for various aspects of the Partnership, including ongoing task forces and ad hoc groups, such as membership, data and marketing.
  • Creates and maintains files for all Partnership activities and projects.
  • Coordinates Partnership meetings and prepares, assembles and distributes meeting agendas, reminders and minutes.  Attends meetings and participates on committees as needed. 
  • Handles sensitive and confidential materials in a professional manner.
  • Researches, writes and contributes to the collaborative development of proposals for grant and other funding opportunities.
  • Supports the planning process with Partners and assists with the development and implementation of operational and sustainability plans.

UWTSA Administration and Marketing

  • Works with Sr. Director, ELDER Alliance and Marketing Director to develop appropriate marketing and public relations materials related to the Partnership.
  • Maintains listserv and other membership data.
  • Processes invoices and expenditure reports according to United Way policies and procedures.
  • Interacts professionally with a variety of people including government agencies, partnership members, committees, advisory groups, professional organizations, consultants, and funders.
  • Ability to work flexible hours as needed depending on organizational needs.

Coordination/Customer Service

  • Provide excellent customer service as a component of all job duties.
  • Provides a professional impression as the first line of contact on the telephone and in person for the partnership.
  • Compiles fundraising letters and response cards, inputs donations and membership applications and distributes acknowledgements and membership packets as requested for Sr. Director ELDER Alliance and Director, EOLCP.
  • Manages main organizational email address list and answers or distributes individual emails to the appropriate person as necessary.
  • Participates in local community events, fairs and conferences.

General Office Support

  • Maintains organizational calendar and assists with scheduling, reports and meeting minutes as requested for Sr. Director ELDER Alliance and Director, EOLCP.
  • Orders and maintains Partnership equipment, network and office supplies.
  • Satisfactorily screens and handles calls in a professional manner.
  • Schedules appointments, meetings and conference calls.
  • Performs duties in accordance with United Way policies and procedures such as attending staff meetings, completing expense reports and other program reports.

 

QUALIFICATIONS, SKILLS AND ABILITIES

  • Bachelor’s degree in public administration, social work, human services or related fields.
  • Two years of experience in human services, senior services, public health or related field.
  • Experience managing large multi-agency projects in a health, human service, government or educational environment preferred.
  • Knowledge about senior services field or related field.
  • Excellent computer skills and excellent oral and written communication skills.
  • Demonstrated ability to use Word, Excel, PowerPoint, Google Drive, and to learn new software as needed.
  • Demonstrated customer service, problem solving, research and information management skills.
  • Demonstrated ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality and to respect and observe organizational protocols while maintaining professionalism.
  • Demonstrated ability to work in a culturally competent manner with diverse populations and ability to research develop and evaluate culturally relevant content.
  • Ability to travel to work in a variety of locations throughout the metropolitan Tucson area and Pima County whenever required.
  • Must possess a valid driver’s license, current auto insurance, daily access to reliable vehicle and able to occasionally lift up to 30 pounds.