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SPC Sales Operations Manager

Atlanta, GA

Relocation expenses: Not paid

Full time
3 - 5 years of experience
Bachelor's Degree

Published on 9 Aug 2018

Expires on 30 Sep 2018

SPC Sales Operations Manager

Unit Overview


The SPC Sales Operations Manager is a member of the Donor Engagement team and is responsible for managing sales processes and implementation of the sales strategies. The position supports lead generation, sales forecasting, analytics, productivity, CRM maintenance, and other sales support functions.

Position Summary

The Philanthropy Cloud (SPC) Sales Operations Manager is responsible for providing digital marketing and sales strategy working in collaboration with Donor Engagement to bring new and existing partners to the Philanthropy Cloud Platform, a platform built to support the philanthropic goals of companies and individuals.

Key Responsibilities

  • This position works in partnership with VP, Corporate Relations and Senior Director, Donor Services to:
    • Implement and execute upon the sales strategy for Philanthropy Cloud
    • Monitor performance and reporting
    • Provide SPC training to the Donor Engagement team as needed
    • Collect and manage lead and customer data
    • Support UWGA sales strategy implementation
    • Create and implement processes to increase efficiency
  • Supports the development and delivery of sales tools, scripts, presentations and other relevant content and materials to guide and support sales strategy.
  • Works in partnership with analytics team in use of data to provide insight and recommendations on appropriate strategies for increasing sales and efficiency and to inform key business decisions.
  • Manages and utilizes CRM tools for sales process, leads, service orders and invoicing process
  • Other duties as assigned

Qualifications & Expectations


  • Bachelor’s degree with at least three years of advanced-level experience in a similar role
  • Strong Microsoft Office skills
  • Proficiency with Salesforce or similar CRM


A successful individual in this role will:

  • Possess strong communication skills
  • Be able to work in fast-paced, dynamic environment
  • Be detail oriented, strong initiative, flexibility
  • Drive for performance for self and others