United Way of Salt Lake (UWSL) is changing the way organizations, communities, schools, governments, and individuals work to fix complex social problems. Together, we can help every child and family succeed at school and life. UWSL’s workplace is fast-paced, friendly, adaptive, and grounded in our core values: relationships, continuous improvement, equity, and results. We offer competitive compensation including a comprehensive benefit package, generous paid time off, and flexible schedules. People with diverse backgrounds and abilities are encouraged to apply. Join us in changing the world and giving everyone in our community the opportunity to live their best life.
The Senior Director, Data and Technology (SDDT) will lead a team responsible for accessing, organizing, analyzing, and reporting on data that improves education, health and financial stability outcomes at a regional scale, raises resources, and that supports our operations. Working across departments and across partnerships, you will build people’s capability to identify and implement ways to use data in multiple contexts. You will interact with our software systems to architect the analyses and visualizations that help us make decisions. You will supervise a team of data and technology professionals. You will spend significant time working externally too – working with partnership networks to help them use data to improve education, health and financial stability outcomes and reduce racial disparities.
- Supervise a team of four data professionals. Provide consultation and thought partnership to your team and others on data gathering, organization, analysis, and use approaches. Use continuous improvement and results-based accountability tools and mindsets in the organization and in our partnerships.
- Work with team to develop and implement a shared vision for data and technology usage at UWSL and in our partnerships. Lead team to coordinate activities and manage a pipeline. Work with team to develop and activate processes to collect, clean and use complete, timely, actionable data.
- Document internal learnings and processes for the purpose of scaling what works. Report out on team key performance indicators across the organization and develop solutions to make progress on them. Manage data/technology budget.
- Work with a portfolio of partners to identify how data can be used to identify problems and validate the cause. Design and test strategies to address and understand the impact on partners and communities. Work with network team to plan and facilitate meetings where partners are making decisions.
- Within this portfolio, work with partners and team members to assess the adequacy of our current data to measure change at scale. Work with partners to secure data that assesses the current reality and future possibilities.
- Within this portfolio, work with our public policy lead and others to assess opportunities to develop new data measures, to disaggregate data, and to shape public perception around data sharing.
- Within this portfolio, work with partners to integrate qualitative data, including insights from community members most impacted by our current systems, into decision-making processes.
- Engage local and national data partners, technical assistance providers and consultants in our outcomes-focused work.
Data Systems and Technology
- For assigned projects, identify and prepare data content, including charts, graphs and narratives for partners, our board, and public communications and presentations. Act as a thought partner with team members to do the same.
- Understands facets of the position, aware of and ability to complete duties and responsibilities, keeps job knowledge current.
- Handles conflict situations effectively, with a minimum of noise.
- Makes good and timely decisions that keeps the UWSL moving forward.
- Creates a cohesive team environment and structure. Provides direction, delegates and removes obstacles to get work done.
- Creates a climate where people are motivated to do their best to help UWSL achieve its objectives.
- Demonstrates integrity, accountability, and efficient stewardship of UWSL resources and funds.
- Makes sense of complex, high quantity, sometimes contradictory information to effectively solve problems with support from other stakeholders.
- Bachelor's degree or equivalent experience
- Seven years of work experience, preferably in field of research and data analysis, statistics, education, economics, public health, continuous improvement, or evaluation.
- At least three years managing people or project teams toward meaningful action.
- Experience using Structured Query Language (SQL) to query databases
- Familiar with statistical software (e.g., R, SAS, Stata and/or SPSS)
- Experience implementing ETL processes.
- Experience creating and presenting audience-focused data analyses and visualizations.
- Experience working with data/tech teams to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- 2+ years of experience using Tableau and/or Salesforce.
- Experience using continuous improvement methodologies to complete work.
- Experience developing and delivering trainings on data access, collection, and use and/or on technology products for non-technical audiences.
- Experience working with education and health data focused on youth/family opportunities.
The team member is regularly required to communicate clearly, and exchange accurate information interpersonally or through communication devices. Must be able to learn new systems and procedures, prepare and analyze data and figures, constantly operate a computer and other standard office machinery. Must be able to remain in a stationary position 65% of the time. The position requires occasional movement on- and offsite to attend meetings and presentations. Must be able to move light items such as paper, laptops and presentation materials up to 15lbs.