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Senior Director of Collective Impact Initiatives

Boston, MA

Relocation expenses: Not paid

Full time
Bachelor's Degree
$81,000 to $90,000 per year

Published on 22 Dec 2022

Expires on 21 Dec 2023

Senior Director of Collective Impact Initiatives


We are Uniters. We bring people together to solve problems. We identify the most pressing issues in our community, and we bring together the people we think can solve them. United Way invests in agencies that, working together, can address the nuances of complex problems like the racial wealth divide, homelessness, or the academic achievement gap. We create programs and initiatives to fill unmet needs. We empower communities and socially responsible companies as engines of change. United Way relies on a strong, effective, and strategic advocacy and public policy agenda that aligns with and supports its efforts for a just economy. We raise funding through generous donors who understand that social change can't happen without it.



As a key member of the Economic Inclusion and Wealth Building team, the Senior Director of Collective Impact Initiatives will focus on building, fostering, and supporting community partnerships that are interested in or have established a collective impact model in pursuit of an economic inclusion-related community goal. That is, through a systems-change lens, the community partnership intends to improve or resolve a common, specific, and measurable economic inequity problem: this may include, but not be limited to, increasing population savings and wealth, expanding access to safe products and financial systems, building credit, reducing debt, or increasing overall financial wellbeing. For more information on the structure of a collective impact model click here: This is a hybrid position requiring a minimum of two in-office workdays.


The Senior Director of Collective Impact Initiatives will focus on two key strategies:

I. Evolution of Boston Builds Credit

Boston Builds Credit (BBC) is a citywide initiative launched in 2017 and implemented in partnership by the United Way of Massachusetts Bay and Merrimack Valley (United Way), the City of Boston's Center for Working Families (formerly the Office of Financial Empowerment), Local Initiatives Support Corporation (LISC)-Boston, Boston-based United Way financial opportunity centers, and other community partners to assist Boston's estimated 250,000 residents who have low or no credit scores. The initiative seeks to close the racial wealth gap by improving population credit standing and increasing access to safe credit and asset building products that lead to greater financial stability and wealth building. Representing the United Way as a Lead Partner working closely with other United Way personnel, the Sr. Director will be responsible for management and coordination of the BBC initiative, in collaboration with our network of service providers, policy and advocacy organizations and representatives of the public and private sector. The Director will oversee six areas of the BBC initiative: (1) recruitment and coordination of potential supporters and collaborators, including community partners, financial service partners, financial institutions, research institutions and foundations; (2) leading strategic planning and implementation of coordinated financial empowerment services focusing on credit building programs and products through various established BBC committees; (3) marketing promotion and public awareness campaigns of the initiative; (4) developing strategies to increase access to credit building services and safe products and advocate for public policies that strengthen consumer protections for Boston residents; (5) supporting evaluation and research initiatives related to the project; (6) engaging with grassroots organization to empower and connect the community voice in planning and decision-making processes.

II. Expansion of Financial Inclusion-based Collective Impact Initiatives

United Way seeks to support the launch or expansion of economic inclusion-focused collective impact models in target communities outside of the Boston area within United Way's focus region. The Sr. Director will be intently involved in the recruitment and selection process of new partnerships and provide strategic planning support, thought leadership, technical assistance and implementation guidance, building on the history and learnings of the Boston Builds Credit initiative.


Job Responsibilities

I. Boston Builds Credit Management, Program Development, and Oversight:

Plan and oversee the administration of BBC directly and collaboratively with lead partners, community-based leaders and practitioners, and United Way associates to achieve the economic mobility vision and goals of the project:

  • Collaborate with community partners to develop annual project plans and implement strategies consistent with the mission, goals and activities outlined in the BBC business plan and committee charters.
  • Provide thought leadership and technical assistance to program partners in the implementation of their designated responsibilities.
  • Oversee program workflows and performance with a continuous improvement mindset to foster learning and progress while maintaining cohesiveness and a culture of collaboration.
  • Manage and lead the BBC Board and Backbone (lead partner) Committees: organize, schedule, and lead regular Board and Backbone committee meetings which provide oversight of the project's goals, performance, and future direction.
  • Support the coordination and oversight of all BBC committees in collaboration with committee chairs to maintain inter-committee cohesion and communication.
  • Supervise and manage staff assigned by United Way for the project.
  • Provide training and development for staff assigned for the project.
  • Maintain knowledge of all Lead Partners' financial capability programs and financial institution credit building products.
  • Work with the United Way's Data Analytics team to collect, analyze and report data using a shared database provided by United Way as well as other external data sources.
  • Prepare timely reports on performance, demographics, budgets, and program impact for Lead Partners and funders.
  • Develop and monitor contracts with vendors and consultants hired to support the partnership.
  • Work collaboratively with other UW relationship managers to build field capacity and technical knowledge of credit and credit building.
  • Coordinate and monitor performance for any United Way project-related grant awards issued to community partners.
  • Through grassroots organizations and direct community engagement opportunities, ensure community presence and voice are integrated throughout the initiative's decision-making process.
  • Provide guidance and support in the development and implementation of BBC marketing campaigns in collaboration with the Senior Manager of Marketing and Communications and the UW public affairs staff; assist with content creation and management of BBC website as needed.


II. Expansion of Collective Impact Models

Support implementation of United Way's Theory of Action by assisting in the strategic planning and model design process of collective impact model expansion and leading consulting efforts with communities outside Boston seeking to implement future models.

  • Build internal and external capacity around Collective Impact and Systems Change principles and operationalization.
  • Conduct field assessment of communities interested in launching an economic inclusion-related collective impact model.
  • Provide field building, training, convening, and technical assistance; develop written technical guidance, best practices, and training materials for launching and implementing an economic inclusion-related collective impact model.
  • Assist in the development and design of potential Request for Proposal (RFP) process for collective impact model expansion.
  • Oversee and manage future partner grants throughout performance period.
  • Document and report updates and developments in the field, including internal and external reporting, data management, and record keeping.



  • Degree from four-year college, graduate degree or demonstrated experience in program implementation, handling multiple priorities, and/or working for a nonprofit or community-based organization.
  • Substantial competency and knowledge in economic mobility and wealth building issues, particularly in community-based credit and wealth building strategies.
  • Strong understanding of banking and financial products and systems in relation to credit and wealth building community-based strategies.
  • Ability to work independently and collaboratively in fast paced environment.
  • Excellence in organizational management with the ability to coach, lead, and develop high-performance teams, set and achieve strategic objectives, and manage a budget.
  • Ability to work effectively in collaboration with diverse groups of people.
  • Strong analytical skills; demonstrable commitment to program quality and data-driven performance evaluation.
  • Strong comprehension of Gateway community dynamics and economies.
  • Strong written and verbal communication skills; bilingual skills desired.
  • Greater Boston residency a plus but not required.
  • Ability to work evenings and weekends from time to time, as needed.


No unusual physical requirements.


Seeking full-time staffer to start as soon as possible.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.