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Resource Mobilisation Manager

United Way South Africa
Johannesburg, Gauteng

Relocation expenses: Not paid

Full time
5 - 10 years of experience
Bachelor's Degree

Published on 30 Jun 2022

Expires on 30 Jun 2022

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Resource Mobilisation Manager

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United Way South Africa (UWSA) is among the newest members of the worldwide United Way network. UWSA is located in Johannesburg, Gauteng, South Africa, which is considered to be the economic gateway and most powerful commercial centre on the African continent. With Gauteng having more than 12 million inhabitants, Johannesburg is one of the largest cities in Africa. United Way South Africa works with local corporations, the government and well-established community impact partners in order to create stable income opportunities for South African youth. It is currently rolling out initiatives focused on creating employment opportunities for unemployed youth, providing business skills and entrepreneurship training for small and youth owned enterprises, and facilitating educational opportunity channels for high school learners through skills assessments, career days, extra tuition classes, as well as trade learning opportunities.


Under supervision of the Chief Executive Officer, this position builds, supports, and advances high-quality, year-round relationships with key segments of individuals; particularly donors, implementing partners and beneficiaries of United Way South Africa (UWSA). The key outcomes of the role are to:

  • Attract and sustain resources (financial, volunteer and advocacy)
  • Support UWSA’s strategic direction and community initiatives
  • Maximize potential participation and reach in regard to UWSA’s mission

This role leads consultations and negotiations with donors and other partner organizations to meet our community’s ongoing needs and grow UWSA’s network of philanthropy. The objective of the role is to strategically use identified resource gaps and priorities identified by the regions/sectors to mobilize funding in a targeted way, in particular from workplace campaigns, and the development of new public private partnerships. The role maintains and develops relationships with donors, leads submission and negotiation of project proposals, maintains official communication with donors and other partners; facilitates the drafting of partnership proposals and agreements, and monitors their compliance to these.

The role reports directly to the executive director and as such will be a member of the UWSA senior management team sharing collective responsibility to deliver the organisation's strategy and vision - a future where all individuals and families achieve their human potential through education, income stability and healthy lives.

The Resource Mobilisation Manager may at times be required to lead a team of community impact and fundraising professionals to provide the necessary vision, leadership, and skills which will enable the organisation to achieve its targets and strategic objectives.

They will have substantial experience leading community impact strategy and programmes, a talent for building relationships and a proven track record in achieving deep community impact objectives.



1. Main Responsibilities

1.1 Relationship and Campaign Management

  • Execute and develop annual engagement plans and key metrics for donors and volunteers, building donor centric experiences through personalized engagement and involvement in giving, advocating and volunteering with United Way.
  • Manage a segmented thank you process: draft and produce personalized and high-volume thanks for donors, staff and board members and volunteers. This may include Section 18A certificates, direct mail, email and phone communication.
  • Coordinate all aspects of identifying and implementing workplace campaigns in education, financial stability and health, collaborating with various partners to meet the maximum financial resource potential of each specific business/partnership and identifying areas of growth for giving, including developing pledge materials.
  • Research, identify and develop relationships with lapsed, lapsing and non-giving accounts to establish new account development.
  • Manage donor data and account profiles such as inputting donor visit/ communication notes, updating donor names and contact information, resolving account conflicts and producing ongoing donor and prospect research.
  • Populate reports as they relate to campaign summaries and donor activity.
  • Coordinate implementation of all community impact strategies, including investments, collective impact, place-based work, volunteerism, and public policy and advocacy, to make progress on the adopted community-wide goals.
  • Ensure integration and alignment of goals, outcomes and strategies across education, financial stability, and health.
  • Maintain knowledge of best practice resource mobilisation models and standards.
  • Participate in UWSA priority setting process.
  • Drive data-driven and continuous learning processes for resource mobilisation.
  • Serves as primary volunteer of the UWSA Fundraising Steering Committee, and other appropriate high-level committees.
  • Ensure that the Organization regularly conducts relevant community research and coordinate and oversee this activity. Monitor trends.
  • Leads projects as assigned, such as cause-related and special events.


1.2 Strategy and planning

  • In cooperation with the executive director and key senior management team:
    • lead the development of any long-term strategy to achieve agreed long term organisational goals;
    • develop and maintain a strategic perspective -- based on marketplace and constituent needs and satisfaction -- in organizational direction, program and services, and decision-making.
  • Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Chief Executive Officer and Board.
  • Develop short- and long-term plans for resource mobilisation and its activities, monitor progress, assure adherence and evaluate performance.
  • Recommend short- and long-term Organization goals and objectives to the Chief Executive Officer.
  • Develop, implement and monitor systems and procedures necessary to the smooth operation of the resource mobilisation function.
  • Keep informed of developments in the fields of resource mobilisation, not-for-profit management and governance, and the specific business of the Organization and use this information to help the Organization operate with initiative and innovation.


1.3 Financial Planning and Budget Management

  • Develop short- and long-term budgets for resource mobilisation, monitor progress, assure adherence and evaluate performance.
  • Develop and maintain income and expenditure tracking and evaluation systems
  • Ensure the resource mobilisation function is kept within budget


1.4 Management

  • The Resource Mobilisation Manager may at times be required to lead other personnel, whether permanent, contract or volunteer resources.
  • Line management of other resources will include:
    • Recruit, train, appraise, supervise, support, develop, promote and guide qualified permanent, contract or volunteer resources
    • Agreeing objectives and work plans
    • Managing workload and performance through regular one-to-one line management discussions
    • Plan and implement personal development programme for team members in all relevant skills
    • Undertake performance reviews
  • Effectively work with other team members to ensure alignment on shared objectives and outcomes.
  • Manage relationships with relevant stakeholders, with the intention of growing strategic relationships.
  • Demonstrate personal leadership through self-development.


2. Person Specification

  • Demonstrated skills, knowledge and experience in social impact fundraising and account management.
  • Strong creative, strategic, analytical, organizational and sales skills.
  • Demonstrated successful experience writing proposals, reports and producing clear analysis of resource mobilisation issues.
  • Computer literacy in word processing, data base management and page layout.
  • Commitment to working with shared leadership and in cross-functional teams.
  • Strong oral and written communications skills.
  • Ability to manage multiple projects at a time.
  • Out-of-town, overnight travel is required.
  • Experience working with volunteers is desirable


  • Bachelors degree
  • 5-7 years relevant experience (fundraising, donor relations, marketing/ communications).
  • Demonstrated experience in a project management, marketing coordinator, or donor relations role with progressive administrative responsibilities.


●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.