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Relationship Manager

Chattanooga, TN

Relocation expenses: Paid

Manager
Full time
3 - 5 years of experience
Bachelor's Degree

Published on 31 Aug 2022

Expires on 31 Aug 2022

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Relationship Manager

United Way of Greater Chattanooga is searching for a Relationship Manager.  This position reports to the Director of Community and Corporate Engagement and will be part of the Community Engagement team.  This position is full-time/exempt. 

Summary: The Relationship Manager’s role is to generate resources, support and buy-in from corporate partners as we present engagement and community initiatives through year-round engagement.

This is a sales and development role. We at the United Way are in the business of selling engagement to our corporate partners, partner agencies and the community.

KEY RESPONSIBILITY AREA - FUNDRAISING & RELATIONSHIP MANAGEMENT

Specific Duties:

  • Work with the Director of Corporate Engagement, set annual fundraising goals for each corporate partner.
  • Meet or exceed the annual aggregate financial goal of your book of business.
  • Meet monthly corporate contact activity objectives.
  • Must be able to speak, explain and educate corporate partners on United Way’s digital and online giving services.
  • Within your book of business, develop working relationships with corporate CEOs and fundraising managers. Train fundraising managers as needed.
  • Present to corporate partners our year-round Engagement model including Generosity, Advocacy and Volunteerism.
  • Work well with United Way Community Engagement, Marketing, Community Investment, and Finance and Operations to promote a healthy enterprise.
  • Work with Generosity Associates and Interns to ensure we go to market with consistent engagement messaging and operations.
  • Be proactive and build trust, engaging corporate partners with a consultative approach.
  • Ownership of donor acknowledgement and appreciation communications within your book of business.
  • Participate in annual corporate engagement and volunteerism events.

KEY RESPONSIBILITY AREA – DATA & SYSTEMS MANAGEMENT

Specific Duties:

  • Maintain core competencies in the enterprise donor software system of record and CRM (Andar).  Enter all corporate contact activity in the CRM on a timely basis.
  • Track and report book of business performance on a regular basis.
  • Track and report accounts receivable performance on a regular basis.
  • Perform trend analysis on your book of business.
  • Maintain proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint

KEY RESPONSIBLITIY AREA – CONTINUOUS IMPROVEMENT

Specific Duties:

  • Participate in the annual fundraising analysis each year; provide a summary to the CEO, Director, and United Way staff, as requested.
  • Make recommendations for improvements to your book of business, including support needed from United Way.
  • Set and track annual simple Engagement goals for each corporate partner in your book of business, including Generosity, Advocacy, and Volunteerism.
  • Perform other duties as needed for your personal success, and the success of the Corporate Engagement team.

MINIMUM JOB REQUIREMENTS

Education:  B.A. or B.S. Degree

Experience:  3+ years of non-profit or sales experience

  • Fundraising and non-profit team experience
  • Ability to meet financial goals and account development requirements.
  • Experience working with community volunteers.
  • Knowledge of techniques and practices for fundraising, marketing, broad experience working in the community with volunteers.
  • Self-starter with good interpersonal and proven communication skills, including writing and excellent presentation skills.
  • Extremely motivated, flexible and must have a team-first attitude and approach.
  • Strong Microsoft Office Suite experience including Word, Excel, PowerPoint, Outlook, and SharePoint.
  • Experience with CRM software.  Experience with Andar a plus.

If you are interested in applying for this position, please send your cover letter and resume to tammymccallie@uwchatt.org by August 31, 2022.