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Program Manager – Community Health Worker (CHW) Workforce Development Initiative Lead

Madison, WI

Relocation expenses: Not paid

Full time
3 - 5 years of experience
Bachelor's Degree

Published on 12 May 2023

Expires on 2 Mar 2023

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Program Manager – Community Health Worker (CHW) Workforce Development Initiative Lead

Reports to:         President and CEO                                                                              

Supervises:        Program Associate                                                       

Status:                Exempt, full-time

Location:            Wisconsin with the ability to be in Madison when needed

United Way of Wisconsin is seeking an organized, dependable, and mission-focused Program Manager to lead a coalition focused on increasing the number of trained Community Health Workers in Wisconsin. The effort is funded through HRSA and one of many initiatives selected to implement the Community Health Worker Training Program.

This initiative is a partnership between United Way of Wisconsin, Unite WI, Great River United Way Hub, and the Wisconsin Association of Free and Charitable Clinics. The Program Manager is responsible for overall management of the project including consulting with federal program staff; coordinating and leading partners; aligning members of the program team; and overseeing program implementation, reporting, and monitoring. 

Job Type: Full-time

Pay: $55,000 - $65,000 per year

Benefits: additional pay, generous retirement, 4 weeks paid time off, hybrid work environment


The duties listed below are intended to be illustrative of the several types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.

Program Management

  • Work with the project partners to manage program deliverables and budgets.
  • Collaborate with internal and external partners to meet timelines, understand partner needs, and monitor the progress of each sub-grantee.
  • Works closely with HRSA to ensure compliance with programmatic targets and deliverables.
  • Coordinate and host internal and external project meetings as needed with key stakeholders and act as a liaison between subcontractors and internal/external partners on project.
  • Coordinate with outside partners to launch the CHW Training and Apprenticeship program, including certifying training partner organizations, managing program reimbursements and data collection systems.
  • Manage the program by supporting weekly partner meetings and managing internal day-to-day operations.
  • Coordinate with the project team and Department of Workforce Development to establish a Registered CHW Apprenticeship program.
  • Coordinate with project partners to develop field placements in accordance with agreed upon standards.
  • Work with project partners to develop support for field placement sites.
  • Manage the CHWTP using to help assess whether workplan activities are meeting targeted timeline.
  • Work with internal and external partners to develop and oversee data collection system that meets program evaluation needs.

Relationship Building

  • Acts as the primary program contact person and liaison, ensuring the project is represented at the national and state level.
  • Build and nurture relationships with external organizations, key community stakeholders and state agency partners.
  • Coordinate organizational relationship with partners by facilitating technical collaboration and coordination activities.
  • Develop and maintain effective relationships with internal team members and external partners who intersect with the program.

Advocacy and Support

  • Support the development of program awareness campaigns that convey the importance of Community Health Workers and other members of the health support workforce.
  • Promotes the program through advocacy, presentations, and participation in state and national related forums.
  • Identify strategic opportunities to improve the program and identify allied partners to advocate for strategies to sustain CHW funding.
  • Assist program partners in recruiting and orienting CHW Apprenticeship sponsor organizations.
  • Create, coordinate, and implement dissemination of program related marketing and recruitment materials, including multimedia presentations for distribution through various channels.


Minimum requirements include:

  • Bachelor’s degree in a relevant field from an accredited university with at least 3-5 years of experience in a similar position.
  • Experience working with concepts of workforce development programs and initiatives and/or CHW training.
  • Demonstrated diplomatic, management, and communication skills to liaise and advocate with federal and state government staff, thought leaders, and other key stakeholders.
  • Proven ability to author technical reports, program documents, and deliver presentations.
  • Excellent communication and interpersonal skills including the ability to resolve conflict and provide clear direction.
  • Demonstrated commitment to racial and health equity.
  • Experience working with minimal supervision in a dynamic environment.

For consideration, please submit a cover letter and resume by 3/1/23.

●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.