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Program Specialist, Safety Net Services

San Francisco, CA

Relocation expenses:

Full time

Published on 7 Feb 2023

Expires on 31 Mar 2023

Program Specialist, Safety Net Services

UWBA is an equal opportunity employer committed to a diverse workforce. UWBA is committed to building and maintaining a diverse staff and an inclusive workplace that values equity. We welcome applications from immigrants, BIPOC, LGBTQ applicants, and people with lived experience in poverty.  

  • Department:                     Community Impact
  • Reports to:                        Vice President, Safety Net Services
  • Classification:                  Non-Exempt, Full Time
  • Job Grade Level:              2, Union                              


United Way Bay Area (UWBA) mobilizes the Bay Area to dismantle the root causes of poverty and build equitable pathways to prosperity UWBA brings together partners from the nonprofit, business, and government sectors to address Bay Area poverty. We partner across sectors, develop solutions, capture the data we need, and use those insights to support public policy and create research-backed community initiatives. These initiatives include:

  • Housing Justice: Improve access to stable, affordable housing and homelessness prevention.
  • Employment & Career Opportunities: Build systems and pathways to career and employment opportunities. 
  • Financial Stability: Help families increase income and savings on their way to financial stability.
  • Basic Needs: Ensure access to basic needs like food, housing, and legal services.

UWBA is committed to building and maintaining a diverse staff and an inclusive workplace that values equity. We particularly welcome applications from immigrants, BIPOC, LGBTQ+ applicants, and people with lived experience in poverty. To foster an open and impartial application review process that minimizes the potential for bias, please remove any reference to academic institutions from which you obtained a degree, if applicable, for example, simply list “Bachelor of Arts in Sociology”.   Not having a degree will not preclude you from being considered; applicable work experience is equally considered.

For more information about UWBA, please visit

The Opportunity: The Program Specialist is an excellent opportunity for a highly motivated, detail oriented, and organized individual to be a part of UWBA Community Impact Department. The Department manages the delivery of integrated services through providing technical assistance, direct support, and grant making to community partners. 

This individual will support the operations of the Safety Net Services team through excellent program coordination, systems administration, and liaising with community partners. We’re looking for someone who can help the team manage administrative projects more efficiently, coordinate outreach activities, review grant applications, process grant reporting, and research and update community resources. Specifically, this person will support the Emergency Food and Shelter Program which allocates federal funding to approximately 125 agencies in 8 counties and 211 Bay Area which provides free information and referral to local health and social services.

What you’ll do: 
Program & Administrative Support

  • Assist with proposal review, including preparing materials for volunteer committees
  • Assist with site monitoring scheduling and report writing
  • Assist with grant report and documentation review and communication with grantees on submission guidelines
  • Work with partners to collect relevant information 
  • Coordinate logistics for committee meetings, including scheduling, securing venues, and ensuring smooth and effective communication 
  • Compile minutes from volunteer committee meetings
  • Compile and prepare documents for meetings and trainings
  • Work and communicate with partners and clients to coordinate meeting, trainings, and/or convenings
  • Complete other projects or tasks as assigned

Outreach and Resource Updating Support 

  • Attend in-person and virtual outreach events and talk to community members about 211 and all relevant projects
  • Represent 211 Bay Area in external meetings, including attending coalition meetings, steering committee meetings, conferences, or other events
  • Present on 211 Bay Area and explore new strategic partnerships in the region
  • Communicate with 211 Bay Area partners on specific projects or resources
  • Research agencies and programs that provide safety net services
  • Update, verify, and add new resources to the community database

Who you are: 

  • Up to 2 years of related volunteer or professional experience, preferably in a non-profit
  • Excellent writing and proofreading skills, with a high attention to detail
  • Excellent project management and organizational skills
  • Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint); willing to learn database and CRM software (Salesforce); use of online resources and applications. 
  • Flexibility and mobility to travel to off-site locations within the 8 county Bay Area as needed.
  • Self-motivated and goal-oriented
  • Meets deadlines and completes tasks with a high degree of accuracy and dependability
  • Commitment to deepening expertise around racial equity, diversity, inclusion, and self-awareness
  • Strong interpersonal skills, with the ability to communicate and work effectively with nonprofit and community professionals and leaders as well as corporate executives in all settings
  • Ability to work collaboratively and maintain positive work relationships with staff, volunteers and persons contacted in the course of work
  • Can effectively cope with change, shift gears comfortably, and handle risk and uncertainty.

Salary: $65,000 - $70,000

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. 
 UWBA does not discriminate on the basis of race, color, gender (including actual or perceived gender, and gender identity), sexual orientation, age, marital status, medical condition, religious affiliation, veteran status, national origin, citizenship status, mental or physical disability, or any other characteristic protected by applicable state, federal or local law. Applicants must be able to work legally in the United States. UWBA will consider qualified applicants with criminal histories in the manner consistent with the requirements of the San Francisco Fair Chance Ordinance. If you need a reasonable accommodation in order to apply for a job, please let us know. If the reason you need an accommodation is not obvious, we may ask for documentation confirming your functional limitations.