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Program Assistant

New Haven, CT

Relocation expenses: Not paid

Full time
1 - 2 years of experience
$31,000 to $40,000 per year

Published on 30 Sep 2022

Expires on 30 Sep 2022

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Program Assistant

Program Assistant

We Love What Makes You Unique

Your perspective fuels our mission-driven work at United Way of Greater New Haven. We are committed to building a team that is inclusive across race, gender, age, religion, identity, and lived experience. As an organization, we are committed to addressing systemic racism and injustice in our community, our partnerships, and our practices. 

Who We Are Looking For

Do you enjoy organizing information and facilitating effective communications between community organizations? Are you the type of person who takes pride in getting the details right and is excited to support programs that help families thrive in greater New Haven? Are you enthusiastic about using your organizational talents as a force for good in our community?

United Way is seeking a full-time Program Assistant who is passionate and organized to support two programs that help families in greater New Haven improve their lives: Early Head Start, which serves families with infants and toddlers, and the Coordinated Access Network, which helps people who are at-risk of, or experiencing, homelessness.

This is an hourly position.  The pay range is $18 - $20/hour and includes benefits.

What You Will Do

  • Prepare and execute contracts
  • Review and submit housing applications
  • Review and submit invoices for processing
  • Organize and maintain file system, and file correspondence and other records
  • Prepare materials for presentations and events
  • Coordinate and schedule meetings and events
  • Answer emails and correspondence
  • Develop meeting agendas and take meeting minutes
  • Develop memos, reports and other regular correspondences as requested
  • Create and distribute surveys
  • Participate in trainings and committee work as applicable
  • Participate in program strategic planning and self-assessment processes
  • Develop relationships with community partners
  • Assist in special projects as requested
  • Maintain a high sense of confidentiality, initiative, and good judgment
  • Other duties as assigned

What You Need

  • Minimum experience of 2 years working in an administrative capacity
  • Ability to work as part of a team as well as independently
  • Ability to communicate effectively both verbally and in writing
  • Training and experience using Microsoft Office 365 products
  • Ability to travel to Partner sites in the Greater New Haven area

In accordance with organizational policies, this position requires a criminal background check as a condition of employment.  In accordance with Head Start Program Performance Standards, this position also requires a medical physical and proof of Covid-19 vaccination as a condition of employment. 

About United Way

United Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability grounded in racial and social justice. We tackle issues that cannot be solved by any one group working alone. We operate according to these organizational values.

United Way staff are currently working hybrid, with at least two days per week in our office in New Haven.

United Way is an Equal Opportunity Employer.


●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.