By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us.
The Community Partnership Manager for the Greater St. Louis Community Information Exchange (CIE) supports United Way systems change efforts inclusive of the Greater St. Louis Community Information Exchange. Reporting to the Systems Change Director – CIE, this role serves as a trusted liaison to community-based organizations by being an expert resource and an active listener who is continually engaged with community members.
The person in this role is responsible for implementing the CIE partner network strategy, deepening relationships among community providers and facilitating effective working relationships that foster trust between partner agencies to benefit shared clients. This is a hands-on role encouraging agencies to partner more deeply through participation in community care coordination via the CIE and its technology partner to share client information, manage referrals and share client outcomes. As a face of the CIE, you will work alongside community champions to drive the adoption of the CIE to create new partnerships that align with the Greater St. Louis Community Information Exchange.
Conduct outreach to and build relationships with clinical, governmental, and community-based organizations that may be interested in participating in the CIE
- Conduct outreach to aligned clinical, governmental, and community-based organizations, their referral partners, and new organizations who may be interested in joining a regional community information exchange. This may include but is not limited to facilitating information sessions, community meetings, one-on-one meetings, presentations, and phone conversations to engage organizations and support the development of a regional CIE.
- Provide regular updates to key stakeholders on outreach and onboarding efforts.
- Work with the CIE team to identify partner needs to participate in CIE effectively.
- Support the development of consumer and community engagement efforts. Center consumer and community voice in the CIE design and implementation.
- Conduct appropriate follow-up and ongoing support for community and consumer voice workstreams to ensure the organization’s equity and engagement principles are upheld.
- Review data to assess service gaps and identify organizations that could fill those gaps; work closely with CIE Steering Committee, Workgroups, and Unite Us to determine appropriate outreach strategies.
- Identify new functionality and services that could deliver value to CIE partners, users, and community members.
- Align with internal goals, values, and initiatives
- Coordinate with other transformation work, making sure implementation of the CIE is in alignment with other UW Systems Change activities and leveraging those initiatives to advance collective goals.
- Stay abreast of community initiatives and opportunities that have potential alignment with CIE.
- Coordinate the collection of successful client stories for CIE communications.
- Build effective working relationships with peers, leadership, and partners.
- Create timeline and training content and materials for reporting, capacity building, and learning communities.
- Produce reports and analytics for internal and external audiences.
- Effectively serve as an ambassador and participant for internal and external groups.
KSA (Knowledge, Skills, and Abilities):
- At least 1-3 years’ experience working in community engagement, including program implementation, integration, evaluation, quality improvement, or related area.
- Bachelor’s degree in Social Work, Public Health, or a related field preferred, or equivalent experience will be considered.
- Familiarity with the social service landscape in the region is required; experience providing social or navigation services in the region preferred.
- Strong communicator, both verbal and written, with the ability to build trust while mobilizing people to take action.
- Ability to operate effectively in a fast-paced, changing environment.
- Experience implementing new initiatives and system transformation a plus.
- Self-starter who is comfortable turning big ideas into actionable processes and project plans.
- Excellent organizational skills, attention to detail, and accuracy.
- Excellent presentation skills.
- Ability to work independently and collaboratively with a wide range of community groups, partner organizations, internal customers, and volunteers.
- Ability to adapt and keep current in a rapidly changing environment.
To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org
We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.
Employment is contingent upon passing a screening for illegal drug use
United Way of Greater St. Louis is an Equal Opportunity Employer