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Manager, United Way Center (Fort Bend County)

Houston, TX

Relocation expenses: Not paid

Full time
5 - 10 years of experience
Bachelor's Degree

Published on 30 May 2020

Expires on 30 May 2020

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Manager, United Way Center (Fort Bend County)


For over 100 years, United Way of Greater Houston has brought together diverse partners and approaches to get to the root of complex challenges holding people back. 
We are a driving force for good that connects our neighbors to opportunities to thrive. We help our neighbors achieve financial stability, support families and youth with physical and behavioral health and educational services along the way, and provide the safety net that catches the most vulnerable. 
And, we manage every gift with care - shepherding your donation to make the greatest impact in the place we call home.


Serves as United Way’s chief representative in Fort Bend County.  Oversees operations of assigned United Way Center, providing oversight for the center operations, staff and facility.  Promotes United Way as convener of community groups for interagency and collaborative activities by initiating community problem solving activities with area leaders and working with agency leadership in promoting program development and service delivery.  Responsible for managing community investment process for programs in the local area that support United Way’s vision and goals.  Provides support for United Way’s community campaign presence and Days of Caring. Participates in Division planning functions and provides technical assistance and support for Community Investment.  


  • Strategy Development:  Participate in the creation, implementation and success of strategies to increase impact on the community of UWGH’s Community Outreach work. Work as a member of the Community Outreach leadership team to develop a multi-year plan for initiative program development, benchmarking and resource development. Current strategies include:  affiliate investments, center operations, disaster response, and strategic initiatives.  Work with high-level volunteers in identifying community impact strategies that best promote mission and vision of the UWGH.  
  • Community Engagement:  Build and maintain relationships with senior leaders of institutional and organizational partners. Lead efforts to identify community needs and potential solutions by soliciting input from a broad constituency in a variety of ways, both in person and digital.  Identify and communicate with appropriate UWGH team members regarding opportunities to leverage relationships more broadly. Advocate on behalf of clients and organizations targeted by UWGH’s Community Outreach work. 
  • Operational Management and Oversight:  Oversee operations of assigned of United Way Center(s), providing oversight for the center operations and facility.   Monitor budget for assigned programs, reporting variances and projecting month to month outlays.  Monitor budget for assigned programs, reporting variances and projecting month to month outlays.
  • People Development: Supervises staff by successful objective setting and performance reviews.  Assure coordinated and clear individual and team goals are identified and monitored. Identify and communicate skill strengths and weaknesses of individuals and teams to determine appropriate actions to build and/or improve the needed skills.  Regular and meaningful updates with each team member are expected.
  • Contract Management and Oversight: Oversee efforts to monitor program and initiative investments, supporting staff in providing partners with technical assistance and training to ensure continuous quality improvement, data management and reporting. Oversee the execution and monitoring of professional contracts, including foundation grants, reporting, organizational review and evaluation.      
  • Constituent Relationships: Support efforts to obtain and provide data, program information and constituent stories about UWGH’s work in the Houston area and be an effective and compelling communicator of the same to advance engagement and brand value. Liaise with internal constituents such as UWGH’s Donor Relations and Brand/Marketing teams to identify, develop and implement opportunities to communicate to constituents the impact of Community Outreach work on UWGH goals and priorities.   


  • Bachelor's degree.

  • At least 5 years of direct experience in community engagement and advocacy for lower-income families and individuals is preferred. 

  • At least 2 years of direct supervisory experience preferred. 

  • Ability to analyze and interpret financial, social and economic trend data; ability to reach sound conclusions and make recommendations in keeping with organizational goals.

  • High content knowledge in the particular sphere of United Way work.


Work is carried out in a controlled, agreeable environment as generally represented by normal office conditions.

●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.