The Manager of Organizational Development is a member of the Talent Management & Board Development team and plays a key role in managing the organizational development and change management projects. The position reports to the Vice President, Talent Management, Organizational and Board Development and is responsible for these broad areas of work: 1) Develop Organizational, Change Management Framework and Create Adequate HR / Change Models, Tools and Resources; 2) Manage Implementation of Organizational Development and Change Initiatives; 3) Manage Organizational Change Consultative Service; 4) Manages Trainings, Webinars to Scale and Promote Learning across the Network; 5) Supports Vice President and Ensures Strategic Organizational Alignment with HR, Talent Management and Culture.
This position is required to assist in determining work tactics, resource requirements, and project deliverables as assigned in the areas identified. Participates in the development of departmental action plans, work processes and systems. Delivering results and quality service and products to the Network is the utmost priority. Supports and partners with the US Network and International Network teams to engage and build capacity of local United Ways. This work includes integration of existing HR and talent resources as well as processes such as competencies, recruitment, onboarding, succession planning, performance management, and strategically aligning the work with all other aspects of the Talent Management Strategy.
KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION: An individual must be able to perform each essential duty listed below at, or above, a satisfactory level:
1. Develop Organizational, HR and Change Management Framework and Resources.
a. Demonstrates exceptional Project Management: creates project plans, manages project implementation, creates teams, provides thought leadership, and engages with stakeholders to gather and share data, and mobilizes groups of people to adopt the new approaches.
b. Manages critical projects and/or initiatives, appropriately applies change management principles, philosophies, and practices to deliver desired results (e.g. change management processes for organizational performance, team effectiveness, structure/design, governance practices, culture and other HR processes support achievement of business goals).
c. Creates appropriate OD and change frameworks, resources, toolkits, guides.
d. Creates organizational design, assessment tools, job analysis/design, restructuring, staffing models, job descriptions, performance management processes, and other tools as needed.
e. Creates actionable deliverables: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan, monitor change readiness / progress at key project milestones.
2. Project Manage Implementation of Organizational Development and Change Initiatives.
a. Conducts assessments and uses data to provide consultation on organizational effectiveness interventions that will close gaps from current to desired future state.
b. Develops and recommends solutions for specific organizational and business problems, aligns stakeholders to objectives and plans to implement those solutions.
c. Creates resources, tools, trainings, and other related products to enable strategy implementation.
d. Monitors and continually improves the effectiveness of OD programs, products to ensure advancement of the organizational strategy and culture.
e. Ensures integration of OD work with other core organizational and talent programs, curriculum and concepts such as talent acquisition, succession planning, performance management, onboarding, competencies and other HR/talent work and priorities. Other organizational priorities and strategies.
f. Supports the implementation of the organization-wide talent management programs, flexibly adapting to serve multiple audiences, across worldwide organization.
3. Manage Organizational Change Consultative Service.
a. Creates appropriate models and resources for consultation with local United Way members.
b. Provides consulting support and services, understands business needs and creates actionable solutions, tools and resources in various Org Management, People Development, Assessments, HR, Org Design, Staffing and Performance areas.
c. Provides facilitation, consults with CEOs, senior leaders and human resource partners (as appropriate) to assess and identify business needs and provide recommendations for organization design, staffing and alignment of the structures, processes, and people with the business strategy.
d. Prepares and manages budgets, as well as prepares budgetary recommendations for clients to meet organizational goals and provide for effective management of resources.
4. Manages Trainings, Webinars to Scale and Promote Learning across the Network.
a. Creates and delivers webinars and training opportunities around organizational development and change management methods and tools to scale the learning and processes across the worldwide United Way network.
b. Helps develop facilitation processes for building and implementing competencies, behaviors, structures, processes to help organizations successfully manage organizational re-structuring, re-design, staffing models, culture, etc.
c. Adequately present talent management programs and products, identify, develop and create opportunities for promoting and advancing United Way talent management programs and products that will help position United Way as the Mission of Choice. Write promotional blurbs, collateral materials (e.g. Flyers) to promote portfolio of products to United Way network.
d. Actively leverage communications channels such as Breakfast Online, United Way Online, CEO Newsletter, webinars, Careers, HR Listserve, Leadership Pipeline, and other opportunities.
5. Support Vice President and serve as a strategic business partner that effectively connects organizational development, change with network-wide talent management strategy, and supports the HR systems, practices and prioritizes talent management to support organizational and network strategic goals and priorities.
6. Other duties as assigned.
Thank you for your interest in employment with United Way Worldwide. You will be contacted if your qualifications are a good match and you are selected for an interview.
- Bachelor's degree in Business, Organizational Behavior, Organizational Development, HR, with relevant business, OD, change management, consulting and HR functional experience.
- At least 3 - 5 years of experience in Organizational Development, with strong knowledge in Human Resources, Organizational Effectiveness, Change Management, Talent Management.
- Minimum 2 years of consulting experience with a combination of change management and organizational development expertise in a large, global organization.
- Exceptional Project Management skillset experience with managing multiple projects, with multiple clients simultaneously with great success.
- Exceptional Communications and Relationship Management skillset.
- Demonstrated HR experience in organizational design, job analysis/design, restructuring, creating staffing models, implementing and managing culture change initiatives.
- Demonstrated experience in organizational development and effectiveness interventions, creating and utilizing organizational development models, assessment tools, and best practices.
- Strong knowledge and experience in a variety of change management principles, practices, processes and techniques.
- Demonstrated success working with and managing cross-functional teams, committees, councils in identifying organizational development gaps, defining solutions, and managing the implementation with tangible results.
About United Way Worldwide:
United Way Worldwide is the world’s largest privately funded nonprofit. Our global mission is to improve lives by mobilizing the caring power of communities to advance the common good. United Way envisions a world in which all individuals and families develop and achieve their full potential through education, income stability, and healthy living. United Way employees possess the passion, expertise, and resources required to make great things happen–we invite you to be a part of the change–to Live United.
United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are enthusiastic about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.
United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, and other legally protected characteristics. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail firstname.lastname@example.org or call 703-836-7100, ext. 324 and provide the nature of your request and your contact information.
We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.
United Way Worldwide is located in Old Town Alexandria, VA; minutes from downtown Washington, DC. We offer competitive salary and excellent benefits including: free parking and onsite gym; health, dental, vision, life, short-term and long-term disability insurance; 403(b) retirement plan; tuition assistance; paid time off; medical appointment leave; family sick leave; employee assistance program; monthly volunteer opportunities, and more.