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Manager, Individual Giving (Major Gifts)

Boston, MA

Relocation expenses: Not paid

Full time

Published on 15 Jun 2023

Expires on 10 May 2024

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Manager, Individual Giving (Major Gifts)


We are the Uniters. We bring people together to solve problems. We identify the most pressing issues in our community, and we bring together the people we think can solve them. United Way funds agencies that, working together, can address the nuances of complex problems like homelessness or the academic achievement gap. We create programs and initiatives to fill unmet needs. We deploy volunteers and socially responsible companies as the engines of change and the feet on the street, delivering hope to people in need. We raise funding through generous donors who understand that social change can't happen without it.

We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company matches and an employer base contribution, a generous PTO policy which includes extended holiday time and summer hours. We also are offering staff a hybrid work schedule in a brand-new office environment.


The Manager of Individual Giving is responsible for achieving clearly defined revenue goals by cultivating relationships with high net-worth donors and prospects and effective management of a portfolio of 125+ donors. Cultivation efforts will lead to improved donor retention, acquisition, and growth. The Manager is responsible for donor identification, qualification, cultivation, solicitation, and stewardship in support of United Way of Massachusetts Bay's fundraising efforts.

He/She/They will cultivate and solicit Major Gift prospects through in person visits, phone calls, invitations to signature events, unique and personal learning opportunities, as well as other fundraising events and engagement opportunities. The Manager is also responsible for establishing and leveraging key internal partnerships in order to achieve optimal results.


Works closely with the Director of Individual Giving (Major Gifts), to support the major gift program. The Manager of Individual Giving (Major Gifts) will co-develop the cultivation, solicitation, and stewardship strategies to support the major giving program, including but not limited to converting annual leadership donors into major gift prospects. 
Manages a major gift portfolio of 125+ prospects; maintains accurate and detailed donor records to analyze deployment of resources against team objectives. The Manager of Individual Giving-Major Gifts is responsible for executing a moves management plan for a portfolio of donors and prospects. The plan will include cultivation, solicitation, and stewardship goals achieved through strategic engagement, in person visits, personal phone calls, and handwritten notes for donors in their portfolio. Engages in research, utilizing existing information to effectively leverage relationships.  
Enters all meeting notes into UWMB's Andar database system within 5 business days of each visit and alerts Development staff when necessary to any time-sensitive knowledge gained from visits that could be leveraged for the good of United Way and the community. Builds and enhances relationships with internal colleagues to gain knowledge and trust and achieve optimal results. 
Utilizes a consultative approach with donors and prospects. Ensures that individual goals are aligned with the organizational goals and overall development goals. Co-leads discussions on the topic of strategies for leadership donor engagement. 
Supports the major gifts program events plan, inclusive of cultivation and stewardship events, in partnership with Director of Individual Giving-Major Gifts.  
Attends and participates in community events to strengthen United Way's presence and strengthens relationships with donor constituent base.  
Incorporates and practices Community Centric Fundraising principles into work plans and activities ( 

Commitment to Diversity, Equity, and Inclusion and to the mission of the United Way of Massachusetts Bay and Merrimack Valley.
Bachelor's Degree and minimum 1-2 years of development support experience in either the private or non-profit sector.
High proficiency in a Microsoft Office environment required, specifically Excel. Experience with data management systems strongly preferred.
Strong organizational skills with demonstrated ability to manage and prioritize multiple tasks and priorities. Ability to work independently and in teams a must.
Exceptionally detail oriented.
Commitment to accountability and execution.
Strong customer service skills.
Demonstrated ability to build strong internal partnerships across the entire organization and the ability to influence others.
Ability to think creatively and solve problems.
Ability to be flexible and adapt quickly to changing environment.
Highly motivated self-starter; able and willing to take initiative and action.
Reliable access to the Internet and flexibility with hybrid work, with at least 2 days in the office at one of United Way's offices: Boston, Beverly, or Attleboro.
United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of the communities it serves.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.