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Impact Manager - Education

Toledo, OH

Relocation expenses: Paid

Full time
3 - 5 years of experience
High School Diploma

Published on 1 Oct 2021

Expires on 1 Oct 2021

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Impact Manager - Education

Department:                             IMPACT & OUTREACH

Location:                                  TOLEDO, OH OFFICE, / REMOTE

FLSA Job Status:                     FULL TIME, EXEMPT

Reports to:                                VP IMPACT & OUTREACH


Reporting to the Vice President of Impact & Outreach, the Community Impact Manager – Education Specialist, is responsible for engaging in community-wide initiatives and helping advance defined strategies that further United Way of Greater Toledo’s Strategic Plan. This individual will help support community grantees in their programmatic goals, outreach to non-granted community partners and support internal staff to share the story of our work.

A key function of this role will be to identify synergies with varying community programs that bolster United Way’s Collaborative Impact Model. This strategy leverages various resources to encourage partnerships, silo-breaking and shared goals amongst human service provides across Lucas County.

Lastly, the Manager will work as part of a cross-functional team to support United Way’s various impact goals in the areas of Education, Financial Stability, Health and Housing, with a special emphasis on Education. The Impact & Outreach Department encompasses individuals who oversee United Way’s community programming functionalities, engagement strategy, public relations, communications and advocacy outreach.


  • Manage the Education Collaborative under United Way of Greater Toledo’s Collaborative Impact Model by working in tandem with other Lead Partners and Community Grantees in the Education Priority Area.
  • Oversee School-Based and Community Center Hubs strategy by managing relationships with Hub Leads, Hub Directors, and other relevant partners.
  • Work with internal departments to ensure United Way’s Impact & Outreach work is communicated effectively to donors, volunteers, and other relevant stakeholders
  • Partner with Community Analytics and Research Department to executive outcomes, data collection and development of new strategies and partnerships to advance goals, particularly in the Education space.
  • Partner with other Outreach & Impact team members who work in early childcare / school-age care, a leading public policy priority of United Way.
  • Oversee of the implementation of the Community Impact Strategy under the guidance of the Vice President of Impact & Outreach.


  • Minimum five years’ experience in the responsibilities listed above
  • Strong writing and verbal communication skills
  • Ability to work independently with minimal supervision, but able to communicate and seek guidance when needed
  • Professional or academic background in health and human services, community organizing and or education required
  • Proficient in MS Office, Word, Excel, Access, PowerPoint and internet related programs.
  • Candidates will be “graded” predominately on experience; those who hold a bachelor’s degree, GED/H.S. Diploma are encouraged to apply


  • Strong understanding of the communities in Lucas, Ottawa, and Wood County
  • Represents United Way of Greater Toledo in an authentic and professional manner at external events
  • Ability to bring staffers and / or community partners together to problem-solve.
  • Capable of managing multiple projects simultaneously, while balancing arising responsibilities with pre-existing deadlines
  • Connector of individuals, organizations, and initiatives across community to enhance partnerships and create positive change in areas of Education, Financial Stability Health and Housing

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

United Way of Greater Toledo provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

In lieu of a cover letter please provide answers to the following statements:

  1. Tell us about a meaningful experience you had working in the community?
  2. Tell us about an issue, or health and human services concern, you are most passionate about tackling?
  3. Tell us what makes you a unique and qualified candidate for this position? This can entail both personal and professional experiences.


●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.